Sanctuary Hotel

Midtown, New York

The hotel

The clue’s in the name — The Sanctuary Hotel is a haven in its own right. From a sushi restaurant and rooftop cocktail bar, to richly detailed rooms, you’ll be spoilt for choice with where to spend some down-time. Make the most of the complimentary breakfast each morning, and be fully-fuelled to spend the day exploring the Big Apple. You’ll even have the hotel’s S.T.A.R concierge on hand for ‘Service Tailored to Any Request’, so you can (quite literally) make this your very own sanctuary.

Amenities

  • Bar
  • Internet Access
  • Laundry Service
  • Close to City Centre

Where is it

On West 47th Street, 2 blocks from Times Square and 5th Avenue where it meets Broadway. Theatres, the Rockefeller Centre, St Patricks Cathedral and Fifth Avenue Shops are all within walking distance. Transfer time from John F. Kennedy International Airport: 50 minutes.

Hotel information

113 rooms, all with air-conditioning, HDTV, iHome iPod docking stations, safe, mini-bar*, hairdryer, and iron and board. Superior Queen Rooms are approximately 210-225 sq ft with 1 queen-size bed, sleeping maximum 2 adults.

Deluxe King Rooms are more spacious at 315-325 sq ft with 1 king-size bed, sleeping maximum 3 adults or 2 adults and 1 child (rollaway bed is available for an additional fee).

Deluxe Double Double Rooms are as above, but with 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

  • Receive Complimentary Continental Breakfast Daily
  • Virgin Holidays customers receive a waived facility fee with a value of $21.75 per day.

Tender Restaurant (open for lunch and dinner). Sushi by Bou (open for lunch and dinner). Haven Rooftop (open for brunch, lunch and dinner) with evening entertainment and cocktails. Access to Equinox Luxury Health Club, located at Rockefeller Centre. Complimentary WiFi.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

One person must be aged 18 years and over in each room at check-in.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2929)
  • Very good (1261)
  • Average (327)
  • Poor (98)
  • Terrible (46)
Image of the Tripadvisor rating Walking to everything

Jan 21, 2022 cesarc95 Conyers, Georgia

This was a very pleasant surprise. I booked this hotel last minute and was blown away. It was very clean and the staff was amazing. I needed to upgrade to a double and it was not a problem. The room wasn’t ready but we had to go see a show. The staff moved us. It was an amazing experience. This hotel is close to everything. Times Square is at the… Read more
This was a very pleasant surprise. I booked this hotel last minute and was blown away. It was very clean and the staff was amazing. I needed to upgrade to a double and it was not a problem. The room wasn’t ready but we had to go see a show. The staff moved us. It was an amazing experience. This hotel is close to everything. Times Square is at the end of the block. Walk to all you broadway shows. This will b my go to NYC stay. Read less
Image of the Tripadvisor rating Christmas

Jan 14, 2022 angelafI3621KW

Myself and My husband stayed here from 28th December till 7 th January, I loved every minute , room was lovely bed was so comfy. Pete from reception was super all reception staff very friendly and helpful. Hotel is just off times square in a great location we couldn't of stayed in a better place. I would definitely recommend staying … Read more
Myself and My husband stayed here from 28th December till 7 th January, I loved every minute , room was lovely bed was so comfy. Pete from reception was super all reception staff very friendly and helpful. Hotel is just off times square in a great location we couldn't of stayed in a better place. I would definitely recommend staying here and who knows we will be here again. Thank you for making us welcome xx Read less
Image of the Tripadvisor rating Stayed December 27-28....

Dec 28, 2021 Sheilasheils

We stayed here for one night in a two double bedded room. Here's the brief from our experience, I hope it helps you x ROOM Small but fairly comfortable. The beds are soft though. We faced the street and by 6am it was incredibly noisy with construction and many sirens. The rain shower was amazing however the bathroom is teeny. As in… Read more
We stayed here for one night in a two double bedded room. Here's the brief from our experience, I hope it helps you x ROOM Small but fairly comfortable. The beds are soft though. We faced the street and by 6am it was incredibly noisy with construction and many sirens. The rain shower was amazing however the bathroom is teeny. As in teeny. BREAKFAST Due to covid, breakfast is a box bought up to your room. We were a family of four and one child has severe allergies so Keith said he would enquire if we could have toast for our child instead of the pastry with nuts. Well we waited over our allocated breakfast time and didn't receive anything. We called and ten minutes later there was a knock and we found a bag had been left for us with only two breakfast boxes. And both boxes had items our son is allergic too so he had nothing he could eat. We gave up and left. Breakfast was a flop. PARKING At checkout you can ask for a discount coupon for parking. This is for sp plus parking. Please make sure you park at the correct parking so it accepts your coupon. You can call the hotel ahead to get the address for the correct place. LOCATION The location is ideal for Times Square. It is approx a ten minute or less walk depending on how fast you traipse. STAFF The staff we spoke with on the telephone (Jimmy and Krystal or Kristen (can't recall)) were lovely. At arrival we talked to Keith who was nice. The bellman who sorted us a taxi as we called for one yet going downstairs, it was not ordered... He was a nice man. The housekeeping were really sweet and cheery. There were a few staff who said hi but really weren't doing much but chatting amongst themselves. Evidently there's some communication training required between hotel staff as our taxi wasn't ordered and also two breakfasts didn't turn up at all and allergies were ignored completely. DECOR Dark and Gothic with some lovely statues and lighting. OVERALL I would not choose this hotel again as I felt it didn't have the finesse and attention a hotel should give its guests. I also felt uncomfortable that they don't seem to take allergies seriously. I prefer an airy and light environment and would pay more to be in a hotel that is more accurate in tending to its guests. Read less
Image of the Tripadvisor rating Great Location for Broadway

Dec 21, 2021 PaigeLO Charleston, SC

I had a nice stay at Sanctuary Hotel New York. The location was perfect for Broadway shows, as well as visiting Rockefeller Center. It's surprisingly quiet considering how close to all the action it is - I had no issues getting a full night of sleep each night. My queen room was, to be expected in NYC, tiny - but well furnished and cozy. … Read more
I had a nice stay at Sanctuary Hotel New York. The location was perfect for Broadway shows, as well as visiting Rockefeller Center. It's surprisingly quiet considering how close to all the action it is - I had no issues getting a full night of sleep each night. My queen room was, to be expected in NYC, tiny - but well furnished and cozy. There is a safe in the room. The full length mirror was hidden on the sliding door to the toilet. I made a reservation at Haven Rooftop 2 months in advance of my stay and was cancelled the week before check-in due to a private party. This was pretty frustrating considering how difficult it is to get last minute dinner reservations in NYC during the holiday season. I did get to check out Sushi by Bou, which was terrific. They feature a 12 course omakase in an intimate 8 person maximum restaurant. Get a reservation today! If there is a bar in the lobby of the hotel, it was not open during my stay, but that would have been nice. Breakfast was delivered to your door each morning. Hotel staff was courteous and helpful. I would recommend Sanctuary Hotel NY and would stay again. Read less
Image of the Tripadvisor rating Stylish Sanctuary

Dec 16, 2021 arubaphil Kinnelon, New Jersey

On our annual holiday New York City trip my wife and I stayed at the Sanctuary Hotel for two nights. The Sanctuary is a boutique hotel with a rooftop bar and a sushi restaurant. It is conveniently located on West 47th street just steps from Times Square. We chose a king room that was very comfortable. The modern facilities include a large… Read more
On our annual holiday New York City trip my wife and I stayed at the Sanctuary Hotel for two nights. The Sanctuary is a boutique hotel with a rooftop bar and a sushi restaurant. It is conveniently located on West 47th street just steps from Times Square. We chose a king room that was very comfortable. The modern facilities include a large flat screen tv, wifi, a glass enclosed shower with a rain shower head and a hand held shower. A continental breakfast is also include. The hotel has an arrangement with a garage one block away for 50% off their regular rates. Staff was friendly and accommodating. The Sanctuary is a very good choice tor a NYC stay. Read less