The Jaffa, a Luxury Collection Hotel, Tel Aviv

Tel Aviv, Israel

Virgin rating

The hotel

Unique historic features, luxury furnishings, and minimalist style, The Jaffa is a one-of-a-kind hotel in Tel Aviv's Jaffa district. Take a dip in the pool, treat yourself to a spa treatment, and feast on Italian cuisine - just a few of the things you can spend your days doing. And that's before you even think about stepping out and seeing the many sights and all the culture the city has to offer. Your room is a sublime oasis, with quirky features such as high ceilings, original arched windows, and beautiful window or balcony views.

Amenities

  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Swimming Pool
  • Valet parking
  • Close to Beach
  • Close to City Centre

Where is it

In the Jaffa area of Tel Aviv, a short walk from the beach, Jaffa Port, museums, and restaurants and bars. Transfer time from Ben Gurion Airport: 35 minutes.

Hotel information

120 rooms and suites in two wings: contemporary and historic. The historic wing is a resorted 19-century building with high ceilings and arched windows. All with air-conditioning, TV, mini-bar*, safe, complimentary bottled water, tea and coffee-making facilities, bathrobes, bath amenities, and hairdryer. Classic Rooms are in the historic wing and are 237-301 sq ft, with 1 king-size bed, sleeping maximum 2 adults.

Deluxe Rooms are in the contemporary wing and are 334 sq ft, with private balcony with views of Jaffa, and 1 king-size bed or 2 single beds, sleeping maximum 2 adults.

Deluxe Garden/Pool View Rooms are in the contemporary wing and are 334 sq ft, with 1 king-size bed, sleeping maximum 2 adults.

Deluxe Sea View Rooms are in the contemporary wing and are 312-334 sq ft, with private balcony with ocean views, and 1 king-size bed, sleeping maximum 2 adults.

Deluxe Historic Rooms are in the historic wing and are 301-387 sq ft, with arched windows and courtyard views, and 1 king-size bed plus rollaway bed*, sleeping maximum 3 adults.

Grand Deluxe Historic Rooms are in the historic wing and are 366-430 sq ft, with arched windows and courtyard views, a spacious living area, and 1 king-size bed plus rollaway bed*, sleeping maximum 3 adults.

Executive Pool Side Rooms are in the contemporary wing and are 441 sq ft, a cabana-style room complete with patio doors leading directly onto the pool side, with 1 king-size bed, sleeping maximum 2 adults.

Executive Pool View Rooms are in the contemporary wing and are 484 sq ft, with views of the swimming pool, a spacious living area, and 1 king-size bed, sleeping maximum 2 adults.

Junior Corner Suites are in the contemporary wing and are 430-452 sq ft, with views of the ocean from the private balcony, with 1 king-size bed, sleeping maximum 2 adults.

Deluxe Junior Suites are in the historic wing and are 474-538 sq ft, with curved high ceilings and tall windows with courtyard views, with 1 super king-size bed, sleeping maximum 2 adults.

1-bedroom Executive Suites are in the historic wing and are 786 sq ft, with separate living room, private balcony with panoramic views of Tel Aviv and the ocean, with 1 super king-size bed, sleeping maximum 2 adults.

1-bedroom Royal Suites are on the top floor of the historic wing and are 786-1023 sq ft, with large balcony with panoramic views of Tel Aviv and the ocean, a separate living room, and 1 super king-size bed, sleeping maximum 2 adults.

1-bedroom Presidential King David Suite is on the top floor of the historic wing and is 1354 sq ft, with spacious separate living room, large balcony, fully-equipped kitchen and dining table, and 1 super king-size bed, sleeping maximum 2 adults.

Don Camillo (Italian cuisine, open for breakfast and dinner). Golda's Delicatessen (American dishes, open for lunch). 24-hour room service*. Swimming pool. Fitness centre. L.RAPHAEL Beauty Spa*. Complimentary WiFi. Valet parking $20 plus tax, per day (payable locally, subject to change).

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (138)
  • Very good (28)
  • Average (22)
  • Poor (15)
  • Terrible (16)
Image of the Tripadvisor rating PERFECTION

Jul 19, 2022 635jennyv Toronto, Canada

beautiful, imitate boutique property. Personal service, quaint. It's not a beach property and it doesn't sell the beach. You can take a cab for 15min to the beach in TLV. Old Jaffa has so much history and charm it would be a shame to miss. The location of the property is perfect. Set back away from the clock (about 6min walk) makes a huge… Read more
beautiful, imitate boutique property. Personal service, quaint. It's not a beach property and it doesn't sell the beach. You can take a cab for 15min to the beach in TLV. Old Jaffa has so much history and charm it would be a shame to miss. The location of the property is perfect. Set back away from the clock (about 6min walk) makes a huge difference. The clock area (across the street from Setai)and is in the middle of all the chaos! Rooms are spectacular. Stay in the old building with amazing high ceilings and left over ambiance from the 1800's Read less
Image of the Tripadvisor rating Beautiful hotel BUT TERRIBLE service and rooms

Jul 19, 2022 swankyyy127

Stayed at Jaffa recently. Was excited to try hotel as looked beautiful in photos, but is DEFINITELY not worth the price point. Pros Hotel grounds are beautiful, gorgeous lobby and pool area is top notch. Front of house reception/concierge are very polished. Unfortunately that's about it for the pros. Cons As people mentioned the rooms in… Read more
Stayed at Jaffa recently. Was excited to try hotel as looked beautiful in photos, but is DEFINITELY not worth the price point. Pros Hotel grounds are beautiful, gorgeous lobby and pool area is top notch. Front of house reception/concierge are very polished. Unfortunately that's about it for the pros. Cons As people mentioned the rooms in the new section are TINY for 900+ a night. No space to lay out suitcases, basically crawling over each other. Soundproofing is terrible, can hear water running next door Hotel seemed to be all design at the expense of functionality. Bathrooms have this nightlight that CANNOT BE TURNED OFF, so when you're trying to sleep there is constant light emitting from the bathroom. Not to mention the phone light and coffee machine lights.... the room is lit up. Funnily enough the lift and walkways are pitch black. Why on earth? Pool service is TERRIBLE. Asked for towels only to be grunted at by staff, or responded "What?". Definitely need better training. THE KICKER Went to restaurant at 6.30pm only to be told kitchen opens at 7pm and no food could be served ANYWHERE in the hotel before then. What??? Ended up going across the road to hotel for better food at a cheaper price. Ditto at pool.... tried to order food at 11am and was told by pool staff kitchen opens at 12noon. So bizarre to have these rules in such an expensive hotel. Just odd all round!!! Bottom line. Save your money, go to Sheraton. Jaffa looks good on paper but service is worse than 1 star motels Read less
Image of the Tripadvisor rating Mixed Review: The Good and Not So

Jul 18, 2022 ConnaSir United States

Tel Aviv generally lacks high end luxury hotels. Most above average properties are along or near the beach or in downtown — areas you’ll absolutely want to avoid for the oppressive crowds, traffic, and noise, and the rather depressing run-down buildings. The Jaffa, a Luxury Collections branded property, is a sanctuary away from it all in historic… Read more
Tel Aviv generally lacks high end luxury hotels. Most above average properties are along or near the beach or in downtown — areas you’ll absolutely want to avoid for the oppressive crowds, traffic, and noise, and the rather depressing run-down buildings. The Jaffa, a Luxury Collections branded property, is a sanctuary away from it all in historic Jaffa. Situated in a newly renovated former hospital, it offers a new building and old building. We chose the new. Pros: 1. Common spaces are beautiful. 2. Concierge was prompt and efficient. 3. Restaurant was serviceable for a light post-flight dinner and daily breakfasts (included with room). 4. Staff, while undertrained, are earnest and eager to help. 5. Great balconies for watching sunrises and sunsets. 6. A largely quiet and reserved hotel property. A real adult’s hotel. Cons: 1. The rooms in the new building are tiny and not appropriate for more than one person, a definite imbalance at $900/night. Limited closet space and a lack of shelves and side tables means you’re living out of your suitcase on the floor and climbing over each other. 2. We booked a sea view. Sea view in name only. It’s mostly a view of the roof tops and parking lot next door with a peekaboo view of water in the distance. 3. Getting a taxi to/from can be a challenge. Most can drivers don’t want to make the drive to Jaffa, especially due to road construction. 4. Can get noisy in common areas during peak times of usage. Takes away from the sanctuary feel. Read less
Image of the Tripadvisor rating Awful, no soundproofing, failed as luxury hotel.

Jul 15, 2022 370vicd Athens, Greece

It's one of the worst places I stayed in lately. THERE IS NO SOUNDPROOFING in the rooms. I can hear very clearly every conversation my neighbour has, I can hear every car passing by on the street and any time anyone even walks outside in the hall. It's truly amazing that some of the worst 1 star hotels can have a better noise management than this… Read more
It's one of the worst places I stayed in lately. THERE IS NO SOUNDPROOFING in the rooms. I can hear very clearly every conversation my neighbour has, I can hear every car passing by on the street and any time anyone even walks outside in the hall. It's truly amazing that some of the worst 1 star hotels can have a better noise management than this place. And yes I changed rooms and talked with other people in the hotel, it's the same all over. Also the elevators are pitch black, so is gym and spa, as apparently some kind of gimmick/atmosphere?! Cleanliness is also not greatest, hair, dead insects, stains. Unacceptable for a "luxury" place. Also no place to connect any plugs, 2 are in a hidden compartment that can't fit most of the plugs. Shower is spilling water all over the bathroom, etc. I can go on, but please stay away Read less
Image of the Tripadvisor rating Spa day

Jul 10, 2022 romaneh98

Wonderful day at the Jaffa Hotel located in Yafo, the old Tel Aviv ! Thank you to Dong who was particularly attentive, friendly and smiling during the breakfast as during the afternoon around the swimming pool.