The Ritz-Carlton Herzliya

Herzliya, Israel

Virgin rating

The hotel

If you're after modern luxury and historic culture all rolled into one, then look no further. The Ritz-Carlton Herzliya is a stylish gem in the heart of Herzliya, where you'll find some of Israel's history just moments away. Relax by the outdoor pool and soak up the sun, or head out to the marina just beyond the hotels front doors. And if you want to spend your days and nights experiencing Tel Aviv's nightlife, beaches and restaurants, it's just a 15-minute journey away.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Swimming Pool
  • Valet parking
  • Close to Beach
  • Close to City Centre

Where is it

In Herzliya, alongside Israel's largest marina and a short walk from the beaches. A 15-minute drive into Tel Aviv. Transfer time from Ben Gurion Airport: 35 minutes.

Hotel information

All rooms with private balcony, TV, mini-bar*, complimentary overnight shoeshine service, oversized marble bathroom with deep soaking tub and seperate shower, Asprey bath amenities, bathrobes, iron and board, and safe. Superior Rooms are on floors 2-6 and are 538 sq ft with partial views of the marina, and 1 king-size bed or twin beds, sleeping maximum 2 adults.

Deluxe Sea View Rooms are on floors 2-7 and are 646 sq ft, with views of the ocean, and 1 king-size bed or twin beds and a rollaway bed*, sleeping maximum 2 adults and 1 child.

Deluxe Marina View Rooms are on floors 2-6 and are 646 sq ft, with views of the marina and partial views of the ocean, and 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 1 child.

Herbert Samuel Herzliya (fine dining, open for lunch and dinner). Blends Lounge (afternoon tea and cocktails, as well as light bites. The Rooftop Bar. 24-hour room service*. Outdoor heated swimming pool. The Ritz-Carlton Spa* with Hammam, Swedish sauna, and ocean view relaxation area. 24-hour fitness centre. Complimentary WiFi. Valet parking available* (payable locally).

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (609)
  • Very good (103)
  • Average (57)
  • Poor (36)
  • Terrible (39)
Image of the Tripadvisor rating How is this a Ritz Carlton?

Jul 31, 2022 Pher1567 USA

The location is good, close to an OK (albeit dirty) beach and restaurants. The rooms and nice, with good views of you face the sea. But if you’re expecting anyone to care about you as a customer, don’t keep your hopes up. Their service is just horrible and it’s an insult to the Ritz brand. This hotel’s disdain for customer service is unparalleled.… Read more
The location is good, close to an OK (albeit dirty) beach and restaurants. The rooms and nice, with good views of you face the sea. But if you’re expecting anyone to care about you as a customer, don’t keep your hopes up. Their service is just horrible and it’s an insult to the Ritz brand. This hotel’s disdain for customer service is unparalleled. Just some illustrative examples: 1. Arrival: the main entrance is a small door on a dirty sidewalk filled with cigarette butts. No place to stop and unload your car. Just a bunch of parked cars on the curb. Nobody to greet you or help you with your bags. I was double parked in the middle of the road and just gave up. So I parked and unloaded in the parking lot around the corner (no signs leading you to it or anyone to help). The underground lot has 2 small doors to access the hotel. The doors were locked and nobody answered the intercom, so we had to carry everything up the ramp and walk to the side entrance, where a hotel guest allowed us to sneak in. Checkin was chaotic. Lots of screaming and 2 peaple taking care of 30 guests. Don’t expect anyone to help you with your luggage once you check in. You’re on your own. I don’t mind carrying my stuff but I’ve never seen anything like this in a ritz. 2. Beach service: we figured out why there’s no help at the main gate. The 2 guys there are chatting by the desk and giving out beach towels. You carry everything past an abandoned shopping mall, through a dirty smelly street till you get to the beach. The one closest to the hotel is filthy, smelly, with no swimming allowed. Walk 100 feet past that and you’ll be OK. 3. Cleaning: they failed to clean our room one day despite the fact that we left the “please clean up my room” light on. We realized at 5 PM when we got back. We kindly asked for someone to clean our room at the lobby. The lady at the desk limited her interaction with us to: “Room?” and “I’ll ask for them to do it”. Don’t expect anyone to say “I’m sorry” or “what can we do for you?” Not sure that’s part of their training. We came back and they had left the same dirty wet towel mat. 4. Gym: our room key wouldn’t work to open the gym. I went to the lobby to ask. The guy’s response was “Why didn’t you fill out the health form?” My response: “because nobody ever mentioned one”. He handed one to me, made me sign and gave me a pair of keys. I guess they’re going through the same staffing problems like everyone else but I’ve truly never experienced anything like this in a $500 luxury hotel. Read less
Image of the Tripadvisor rating Birthday gift

Jul 24, 2022 selina714 Rishon Lezion, Israel

It was a perfect day. We visited the spa and the pool The spa was professional , fantastic. Atmosphere was delightful, all calm, nice and smoky faces. The view was great .. The employees by the pool were kind and professional. The approached several times with free mineral water and ice creams. It was a great experience
Image of the Tripadvisor rating Disappointed/black mold in room! Not being treated as valued “Bonvoy Gold”members

Jul 19, 2022 ktay2017 Philadelphia, Pennsylvania

We are Gold Bonvoy members and have been treated poorly. Checked in for a five day stay. We added a day to our stay because we were coming from a hotel in Jerusalem which was nice, but not as nice as what we find at most Ritz-Carlton hotels. We were excited to stay at the Ritz-Carlton Herzliya, but they have let us down in numerous ways. … Read more
We are Gold Bonvoy members and have been treated poorly. Checked in for a five day stay. We added a day to our stay because we were coming from a hotel in Jerusalem which was nice, but not as nice as what we find at most Ritz-Carlton hotels. We were excited to stay at the Ritz-Carlton Herzliya, but they have let us down in numerous ways. When we checked in, since we had two reservations - one for the additional night - the person helping us at the front desk took extra time to be sure that the room she was putting us in was a room we can remain in for our full five day stay. The room was actually very nice and we were happy. The next day while we were out at the Dead Sea, we received a call from our travel agent telling us that the Ritz Carlton called and needed us to come back to the hotel. They said they need us to vacate our room immediately, because they promised it to “friends of the owner”. We got back to the hotel later that day to find we were locked out of our room. We went to the front desk and they told us we needed to change rooms immediately. After telling us there is no way that they can allow us to stay in this room, they informed us we needed to go pack our things and then went on to say “you’ve been upgraded to a better room - congratulations!” They neglected to inform us that the room they were putting us had a more limited view of the ocean and no view of the marina. More importantly, when we booked the room, we were sure to specify and pay for a king sized bed. This room had a queen! When we told the front desk we needed a king sized bed, they told us they didn’t have any other rooms available. We then asked for the manager and he somehow found us the room we are currently in. This room would be great if it was in the proper condition that you would expect - especially when staring at a Ritz. However, this room has black mold growing in the shower and on all of the vents and onto the walls in the room! It also happens to have a broken toilet seat. The first night in this room, we informed the manager of the mold, and provided photos. He told us they would address this right away. It’s now been several days and we have heard nothing from the manager and the room is still in the same poor condition. Yesterday, we asked to speak with the general manager and the concierge seemed annoyed by the request. They said the general manager was not available, but they would have them call us that day. We did not receive a call from the general manager yet. Hopefully, we can speak with them today. Normally, we would have switched hotels by now, but our schedule has made it too difficult. The experience at this Ritz-Carlton is nowhere close to the great experiences we have had at other Ritz-Carlton hotels around the world. Very disappointed! Read less
Image of the Tripadvisor rating Excellent

Jul 13, 2022 worklifetravel1234 Philadelphia, Pennsylvania

Lovely hotel with wonderful rooftop, refreshing pool and spa. Close to beach. On promenade with delivious restaurants to eat in. Not far from Tel Aviv. Wonderful front desk staff-a Woman checked us in and she was originally from Russia and just so nice and welcoming.
Image of the Tripadvisor rating Reaffirming Family Love T the Ritz-Carlton Herzliya

Jul 10, 2022 fhamadan

There's nothing like family, they say. I am a loyal Marriott-Bonvoy customer and after trying a different brand , just for a change, I came running back home. I've stayed at RC on many places around the world, but this location knocks it right out of the park. The room is exceptionally well-kept, and is very beautiful with an amazing view of the… Read more
There's nothing like family, they say. I am a loyal Marriott-Bonvoy customer and after trying a different brand , just for a change, I came running back home. I've stayed at RC on many places around the world, but this location knocks it right out of the park. The room is exceptionally well-kept, and is very beautiful with an amazing view of the marina. The services including the spa and the pool bar are out of this world. The bar at the reception too. The hotel setting, design, and atmosphere has a warm welcoming vibe and offers such a relaxing experience. Not the rushed, overstretched resources of the other location I last stayed at. At the pool bar a special mention to the magician of cocktails and very talented bartender and bar artist by the name of DIMA, who blew my mind with his incredible mixes and cocktails that complemented the scene and mood beautifully. And a very special mention to the bartender at reception by the name of OFEK who also tested some cocktails on me and was very welcoming and friendly. The food was delicious and the pool as well kept and the restaurants in the marina were amazing. The services were incredible, the staff were welcoming, and I'm so very glad to be a Marriott BonVoy member because of service like this that makes me understand and reaffirm my commitment to this amazing hotel and brand. Read less