The Westin Book Cadillac Detroit

Detroit, USA

Virgin rating

The hotel

Firing on all cylinders, this downtown Detroit hotel sits in the very engine of Motor City – with Comerica Park in one direction and RiverWalk in the other. The elegant 1924 shell of Westin Book Cadillac Detroit hides interiors that are cool and contemporary. Its fitness features include a heated indoor pool, hot tub, and The Spa Book Cadillac, where treatments whisk you from the urban excitement outside into Westin’s soothing serenity. And its five dining and drinking hubs range from Starbucks® to a steakhouse, with Iron Chef winner and TV megastar Michael Symon in the driving seat of ROAST.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Close to City Centre
  • Restaurant

Where is it

Located in Downtown Detroit, a short walk from Comerica Park, Ford Field and the scenic RiverWalk. Easy access to transport links. Nearby to local restaurants and bars. Transfer time from Detroit Metropolitan Wayne County Airport: 30 minutes.

Hotel information

453 rooms and suites on 23 floors. All with air-conditioning, 55" TV with pay-per-view movies, signature Westin Heavenly® Bed, Westin White Tea Heavenly™ bath amenities, alarm clock, tea/coffee making facilities, iron and board, mini-fridge*, safe, bathrobes and hairdryer. Traditional Rooms are 340–405 sq ft and are on floors 7 through 12, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Rooms all have a unique layout and are 360–480 sq ft, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Premium Rooms are 475–500 sq ft and have city views, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

24 Grille (fine dining, open for lunch and dinner). The Boulevard Room (American classics and superfoods, open for breakfast). ROAST (celebrity chef Michael Symon's steakhouse, open for dinner, reservations required). The Motor Bar (lobby bar offering light bites, open for lunch and dinner). Starbucks® Reserve Cafe (open for breakfast and lunch). Heated indoor swimming pool and whirlpool. WestinWORKOUT® fitness centre. SPA Book Cadillac*. 24-hour room service*. Local restaurant dinner delivery service*. Concierge. Complimentary WiFi in lobby and public areas. Valet parking $35 plus tax, per day (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (783)
  • Very good (549)
  • Average (158)
  • Poor (67)
  • Terrible (60)
Image of the Tripadvisor rating Hotel was nice

Aug 1, 2022 Envichick San Antonio, Texas

The hotel is modern, clean and very nice and comfortable. The city was lovely and easy to get around. the waterfront had a great Italian restaurant and was very close to the hotel. the city wasn't busy and it was nice to walk. The bar was nice and had some food but no restauarnt is located in the hotel. Several nice restuarants however very… Read more
The hotel is modern, clean and very nice and comfortable. The city was lovely and easy to get around. the waterfront had a great Italian restaurant and was very close to the hotel. the city wasn't busy and it was nice to walk. The bar was nice and had some food but no restauarnt is located in the hotel. Several nice restuarants however very close and walkable. worth the stay here. Read less
Image of the Tripadvisor rating An elegant hotel

Jul 8, 2022 Prettysally08

Elegant hotel with great location in Detroit. Room was very clean and quiet. The front desk lady Rowshanda was very professional and friendly, making me feel so welcome. The gym, not too many equipments but enough. The housekeeping was outstanding, very fast to get what I needed. Highly recommend anyone planning a stay in Detroit for… Read more
Elegant hotel with great location in Detroit. Room was very clean and quiet. The front desk lady Rowshanda was very professional and friendly, making me feel so welcome. The gym, not too many equipments but enough. The housekeeping was outstanding, very fast to get what I needed. Highly recommend anyone planning a stay in Detroit for business or pleasure, because I know I will again. Read less
Image of the Tripadvisor rating Just O.K., which is a disappointment at this hotel

Jun 29, 2022 incitatus Northville, Michigan

Check-in was a breeze. Friendly staff at reception upon arrival. Nearby self-parking and superior location. We are frequent visitors to Detroit and Bonvoy members. This is our third or fourth stay at this location. This particular trip was subpar. Room 1931. Once we entered our room, we immediately had to fix the chain in the toilet in order to… Read more
Check-in was a breeze. Friendly staff at reception upon arrival. Nearby self-parking and superior location. We are frequent visitors to Detroit and Bonvoy members. This is our third or fourth stay at this location. This particular trip was subpar. Room 1931. Once we entered our room, we immediately had to fix the chain in the toilet in order to flush it. We went to dinner, hanging our "Do Not Disturb" sign on the door on our way out. Upon our return before our event last evening, our Keycard didn't work in the elevator (although it did work at the room door). We enjoyed a lovely evening at the Drum Corps show and returned to our room. Once the shades were closed, the flashing green light from the fire alarm above the bed was so bright against the darkness that we initially thought it was lightning outside. It was very difficult to fall asleep and stay asleep. Despite our "Do Not Disturb" being hung correctly, and check-out time being 12PM, housekeeping staff knocked on our door at 10:15AM. The shower was delightful - good water pressure, a high shower-head with an adjustable secondary shower nozzle - except when I went to wash my hair and discovered that the shampoo bottle was empty (the toiletries are not the single-use ones, but the larger-sized pump-style shampoo, conditioner, and shower-gel bottles that can be used repeatedly by multiple guests). I had to wash my hair with the shower-gel, but fortunately the conditioner bottle had plenty. I'm generally pretty laid-back with hotels, but this one had presented a lot of inconveniences within a few hours and isn't up to the standard I have come to expect from the Bonvoy. I was prepared to make these minor complaints in-person at the front desk upon check-out, but reception staff did not even ask us how our stay was. I am sorry to say that this trip was not a refreshing or relaxing visit to the motor city or to my now second-favorite hotel in the D. Read less
Image of the Tripadvisor rating Great Downtown Detroit Hotel

Jun 28, 2022 sabrinamA753OR Chicago, Illinois

After several recent awful stays at Hilton properties, I was leery. But I was booked into this hotel for a work event and I was beyond pleasantly surprised. Major score for Marriott! Had a great stay here from beginning to end. First, there was Roy who checked me in. Warm and welcoming, and upgraded me to a very comfortable king suite. Second and… Read more
After several recent awful stays at Hilton properties, I was leery. But I was booked into this hotel for a work event and I was beyond pleasantly surprised. Major score for Marriott! Had a great stay here from beginning to end. First, there was Roy who checked me in. Warm and welcoming, and upgraded me to a very comfortable king suite. Second and perhaps most important--the cleanliness! The room was crispy clean and I truly appreciated that. Comfortable bed and sheets, loved the bathroom with detached shower, it just met all of my needs. Further, the food served during my event was all really quite delicious. I never expect much from hotel food but theirs was excellent. I'm giving four stars instead of 5 because they're still in pandemic recovery like everyone and let's just say not all of the staff was as helpful and friendly as Roy who checked me in. The overnight staff and valet staff in particular could use some retraining. Other than that it really was a lovely stay and I wouldn't hesitate to stay there again. Thank you for restoring my faith in big chain hotels. Read less
Image of the Tripadvisor rating Been Staying Here for Years, But Now?

Jun 27, 2022 Arabella P Cleveland, Ohio

Maybe it's the pandemic, or maybe it's how corporations are running hotels now. I will keep it short. I have been staying at this hotel for years. Years, but do they know that? NO. Because they do not keep their own guestlist on their own database. So my friends, if you find yourself without your Bonvoy Membership number, you will be treated… Read more
Maybe it's the pandemic, or maybe it's how corporations are running hotels now. I will keep it short. I have been staying at this hotel for years. Years, but do they know that? NO. Because they do not keep their own guestlist on their own database. So my friends, if you find yourself without your Bonvoy Membership number, you will be treated like a second-class citizen all the way, down to not even giving you the room you requested and having to get that all sorted as if it was a big ask. I love this hotel and have been coming for so long, but the price hike is not worth it anymore, and I will be staying next door at the Indigo from now on. Read less