W Austin

Austin, Texas

Virgin rating

The hotel

Stay in the heart of it all at the W Austin, as unique, fun, and welcoming as the city itself. Conveniently situated in Downtown Austin, and just moments from the world-famous Austin City Limits, this hotel expertly blends modern decor with cosy touches, and plenty of southern charm! In the local area, you'll find an abundance of lively bars and eateries, but you can feel the buzz of the 'Live Music Capital of the World' right here in your hotel, too - the Record Room, part of the hotels dynamic Living Room bar area, is an ode to the city, and the TRACE restaurant serves authentic Texan flavour, made with local produce. What's more, the W is home to Austin's largest happy hour, accompanied by the sounds of DJs, and the occasional live performance. Fitness fanatics can keep up their routines at FIT, and sun-seekers can enjoy the heat at the WET deck. A true all-rounder, and an exciting place to lay your hat. 

Amenities

  • Bar
  • Internet Access
  • No Smoking
  • Restaurant
  • Room Service
  • Spa
  • Swimming Pool
  • Valet parking
  • Close to City Centre

Where is it

Located in Downtown Austin, moments away from the famous Austin City Limits venue, and surrounded by local amenities, restaurants and bars. Transfer time from Austin-Bergstrom International Airport: 15 minutes. 

Hotel information

All rooms include air conditioning, pillowtop mattresses, 40" flat-screen TV's with premium sound systems, clock radio with iPod docking station, LED accent lights, in-room high-speed WiFi*, work desk, iron and ironing board, safety deposit box, coffee machine, complimentary bottled water, mini-bar* and express / video checkout. Rooms are 100% smoke free. Cozy Rooms have a stylish interior, bathtub with shower, and 1 queen-size bed, sleeping maximum 2 adults.
Fabulous Rooms feature a spacious entrance, wraparound windows for enhanced views, and a shower without tub. 1 queen-size bed, sleeping maximum 2 adults.

Wonderful Rooms feature a spacious entrance, chaise-lounge in King rooms, enhanced city or pool views, bath with shower, and 1 king-size or 2 queen-size bed (1 rollaway bed / crib permitted), sleeping maximum 3 adults.

Spectacular Rooms feature enhanced city, hill, country or lake views, chaise-lounge in King rooms, upgraded in-room decor, lighted makeup mirror in bathroom, hairdryer and plush robe, and 1 king-size or 2 queen-size beds (1 rollaway bed / crib permitted), sleeping maximum 2 adults.

Fantastic Suites feature Lady Bird Lake views, 1 bedroom (separate to living area), and a comfortable living room with suede sofas and gallery. 1 king-size bed (1 rollaway bed / crib permitted), sleeping maximum 2 adults. 

Marvellous Suites feature city or lake views, two bedrooms with 40" TVs in each, two full bathrooms with separate bathtub and vanity areas, hair dryer and plush robes, and separate living area with Bang & Olufsen sound system. 1 king-size bed in each bedroom (1 rollaway bed or crib permitted), sleeping maximum 4 adults

WOW Suites feature city or lake views, two bedrooms with 46" TVs, 2 full bathrooms (shower only) with plush robes, separate living area with Bang & Olufsen sound system, and a dining room with seating for 6. 1 king-size bed in each bedroom, sleeping maximum 4 adults.

EWOW is the presidential suite, with panoramic wraparound windows featuring Lady Bird Lake views, and a luxurious living room with state-of-the-art sound system and a 52" TV. Enhanced decor, and a large closet and vanity area in the master bedroom. Two bedrooms with 46" TVs in each, dining room with space for 7 and a large wet bar. Master bathroom has an oversized walk-in shower and separate tub. Guest bathroom. Hairdryer and plush robes. Catering space and separate catering entrance. 1 king-size bed in each bedroom (1 rollaway bed / crib permitted), sleeping maximum 4 adults. 

TRACE (signature restaurant featuring authentic Texan flavour, and a patio with live entertainment). The Living Room Bar (unique take on a lobby bar, with a comfortable open space, and additional rooms, including The Record Room, the Tequila Bar, and the Secret Bar). In-room dining is available 24 hours a day. 

WET Deck pool area with loungers, towels, tanning shelves and private cabanas*, as well as programmed entertainment* and a bar. AWAY Spa* offering a variety of treatments. FIT state-of-the-art fitness centre, with ample equipment, including peloton bikes. Texas's largest happy hour at TRACE and The Living Room area, 4pm-6pm, Sunday to Thursday, featuring DJs and other live entertainment (schedule varies).

Valet parking $49 per day. 24-hour room service.

*Denotes local charge

Please note: this is a smoke-free property

Please note: check in 3:00pm, check-out 12:00pm

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (914)
  • Very good (330)
  • Average (117)
  • Poor (60)
  • Terrible (55)
Image of the Tripadvisor rating Will be back

Apr 16, 2024 Miandru Houston, Texas

Although it would have been nice to have been notified that the hotel is under renovation - hence a lot of the amenities not available or not up to the W experience - after providing this feedback to the manager Jordan Pastoor, she was very empathetic and apologetic, determined to help us still enjoy our experience. She went out of her way to make… Read more
Although it would have been nice to have been notified that the hotel is under renovation - hence a lot of the amenities not available or not up to the W experience - after providing this feedback to the manager Jordan Pastoor, she was very empathetic and apologetic, determined to help us still enjoy our experience. She went out of her way to make us feel comfortable and appreciated with some goodies and gifts to make our stay more enjoyable. It is this kind of customer service that keeps me going back to W hotels. Read less
Image of the Tripadvisor rating Being renovated with no reduction in rates

Apr 10, 2024 viviankelty Tomball, Texas

My daughter and I enjoy going to Austin for the Statesman Cap 10K and, even though it’s a splurge, we love staying at the W Austin because not only is it a great location, but we choose the W over others because we love the bar areas in the hotel. We booked online through our bank and didn’t go to their website, so we weren’t aware that they were… Read more
My daughter and I enjoy going to Austin for the Statesman Cap 10K and, even though it’s a splurge, we love staying at the W Austin because not only is it a great location, but we choose the W over others because we love the bar areas in the hotel. We booked online through our bank and didn’t go to their website, so we weren’t aware that they were closed for renovations and there was only a temporary bar set up. The entry into the hotel lobby changed and was difficult to get to and there was no reduction in room rate, which was $790 per night for a very basic 2 queen bed room, but also $64 parking fee! Read less
Image of the Tripadvisor rating Nice place and excellent location

Apr 7, 2024 Ricky G College Station, Texas

Hotel is undergoing renovations, so things were a bit jumbled. Nice service, though, and the rooms are very nice. I would return but only after the renovations are complete. Valet parking is very expensive, and the breakfast service was a bit lacking.
Image of the Tripadvisor rating My LV bag went missing .

Mar 6, 2024 jflbeauty West Hartford, Connecticut

On Feb 24 the my bag LV bag went missing out of my room . I had called house keeping to see if they maybe put it somewhere i didn’t see. I was told to look a few different places but my bag was no where to be found. The head of house keeping came to my room and together we turned the room upside down to look for it , but we found nothing .… Read more
On Feb 24 the my bag LV bag went missing out of my room . I had called house keeping to see if they maybe put it somewhere i didn’t see. I was told to look a few different places but my bag was no where to be found. The head of house keeping came to my room and together we turned the room upside down to look for it , but we found nothing . Security was called and i gave them a description as well pictures of the bad . Hoping maybe it was accidentally put in laundry that wasn’t the case . I was told the hotel director would be reaching out . I’ve made numerous calls and almost two weeks later i still haven’t heard from the director and still waiting to hear how they plan on solving the problem . It’s really frustrating . I wouldn’t suggest staying at this hotel as clearly they housekeeping is either thieves or careless with peoples personal items . I might add that i told housekeeping that i didn’t want to be serviced so i was surprised when i went to my room for my hound charger and found them in there . Really bad customer service. Read less
Image of the Tripadvisor rating Friendly front desk!

Feb 18, 2024 Alis171717 Venice, Italy

We stayed at this location because of the Austin Marathon. We loved it! Close enough to the start and the finish, but you don’t hear any noise from the event. The room was fancy and I really appreciated the complimentary coffee in the lobby. I also liked the Davines shampoo and conditioner provided, that’s very good stuff! The gym is very well… Read more
We stayed at this location because of the Austin Marathon. We loved it! Close enough to the start and the finish, but you don’t hear any noise from the event. The room was fancy and I really appreciated the complimentary coffee in the lobby. I also liked the Davines shampoo and conditioner provided, that’s very good stuff! The gym is very well equipped especially for the people who like to do CrossFit (there is a rower and an assault bike ❤️ - first time I see this in a hotel!) . They also have 3 peloton bikes. I want to extend a special thank to Suzanne for her exceptional friendliness during my check in process. I really appreciated her dedication to provide amazing customer service! We will for sure come back! Thank you again ! Read less