W Hollywood

Hollywood, Los Angeles

The hotel

Capturing the immortal spirit of Hollywood’s heyday, the W injects plenty of energy into its luxurious setting. In your guest room, you’ll find cutting edge technology, a snack box for when you get the munchies, and a signature bed so you’re well rested for the next day. There’s even W’s Whatever/Whenever 24-hour concierge service, dedicated to your needs, no matter how simple or extravagant. The rooftop pool is a fabulous place to soak up the sun, with cabanas, sofas and even DJ sets at the weekend. Ready for some food? Delphine serves California-inspired food or sashay down the spiral staircase to The Living Room, where you can enjoy lighter treats and handcrafted cocktails.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Night Club
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

The W Hollywood is located directly on the Hollywood Walk of Fame and set just off Hollywood Boulevard, opposite the Art Deco Pantages Theatres.

Hotel information

305 rooms on 12 floors in 1 building. Rooms with air-conditioning, satellite TV with premium channels and pay-per-view films, white noise sound machine, complimentary sanctuary charging station, mini-bar, telephone, WiFi*, munchie box, Bliss spa amenities, safe, bathrobes, hairdryer, iron and board. Wonderful Rooms with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Spectacular Rooms with a view of either Station Hollywood, the paparazzi arrivals in the Motor Court or the iconic Hollywood sign itself. They offer 1 king-size bed or 2 queen-size beds, sleeping maximum 2 adults.

Fabulous Rooms with a Hollywood view and 1 king-size bed or 2 queen-size beds, sleeping maximum 2 adults.

Marvelous Suites are larger with a living area that has a semi-circular sofa and 1 king-size bed, sleeping maximum 2 adults.

Fantastic Suites have panoramic views of LA including the Hollywood sign and a separate bedroom with 1 king-size bed, sleeping maximum 2 adults.

Delphine Restaurant (California-inspired contemporary American cuisine). Station Hollywood Lounge and nightclub: A chic café in the day, Station Hollywood turns into an upscale lounge at night, as the sounds of house DJs pulses through the open air. The Living Room Lounge (offering light fare). WET outdoor heated swimming pool. FIT fitness centre. Bliss Spa*. 24-hour room service*. Babysitting*. Laundry/dry-cleaning service*. 24-hour concierge service. Blo Dry Bar*. Valet parking $42 per day (payable locally, subject to change).

*Denotes local charge.

Guests must provide a credit card for incidental charges upon check-in. An authorization of $500 will be assessed per stay.

Guest must be at least 21 years of age to check-in to hotel.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (867)
  • Very good (605)
  • Average (339)
  • Poor (170)
  • Terrible (165)
Image of the Tripadvisor rating Great Customer Service!

Jan 22, 2022 Explorer656397 Chandler, Arizona

From the minute the taxi pulled up to hotel. The bellman assisted in pulling my bags out of trunk without being asked. I checked in fairly early and Sheen was excellent! He was very kind and courteous. Worked diligently to find me a room that was available. Thank you so much Sheen ! I am an ambassador member with Marriott I did use status match… Read more
From the minute the taxi pulled up to hotel. The bellman assisted in pulling my bags out of trunk without being asked. I checked in fairly early and Sheen was excellent! He was very kind and courteous. Worked diligently to find me a room that was available. Thank you so much Sheen ! I am an ambassador member with Marriott I did use status match with Hilton for a while and I will say Marriott is light years ahead of Hilton in treating their loyal customers well. Read less
Image of the Tripadvisor rating Much worse than other W properties. Much more bad than good...

Jan 17, 2022 kmeitravels New York City, New York

The good: Valet is pricey ($54 per night) but very great service. In & out privileges. You can text the valet to have your car ready in advance, and the staff is super professional & attentive. Housekeeping was able to bring a microwave up to our room. This was very helpful. The bad and the ugly: Hotel staff, specifically the front desk, DID… Read more
The good: Valet is pricey ($54 per night) but very great service. In & out privileges. You can text the valet to have your car ready in advance, and the staff is super professional & attentive. Housekeeping was able to bring a microwave up to our room. This was very helpful. The bad and the ugly: Hotel staff, specifically the front desk, DID NOT ENFORCE THE MASK POLICY. Multiple people who weren’t wearing masks were able to check in without a hitch and then they — still unmasked — got into the elevators with us. I let the concierge know, but this situation happened again the next day. ROOMS ARE NOT SOUNDPROOF. We could hear the people in one of the rooms next door having fun, if you know what I mean. And we could even hear the iPhone dings (when one sends/receives texts) from the neighboring rooms. The SHOWER MAKES VERY LOUD SOUNDS when the hot water is on due to the pipe pressure. It’s very alarming, and it literally vibrates the entire shower. And the shower marble clearly hadn’t been cleaned for a long time because it was stained yellow. The HVAC system is old and fairly loud. One night THE HVAC WAS MAKING ANNOYING CLICKING NOISES and we had to call an engineer up to address the problem — not fun after a long day out. In the first room we were assigned, 2 OF THE LIGHTS WERE OUT — the main one in the bedroom and the backlight behind the bed. It was dark. The hotel sent an engineer up to confirm that the lights were out, and they switched our room — same type of room. This added about 45 minutes to our check-in. Read less
Image of the Tripadvisor rating I have mixed feelings about this hotel

Jan 3, 2022 Melizzzz Los Angeles, California

Like you've guessed from the title, I have mixed feelings about this hotel. My family and I booked the wonderful guest room, 2 queen beds for one night. Quite honestly, I don't think I will be booking for any future nights as well. The hotel is situated in the middle of Hollywood. The walk of fame is its sidewalk. Within walking distance, you’ll… Read more
Like you've guessed from the title, I have mixed feelings about this hotel. My family and I booked the wonderful guest room, 2 queen beds for one night. Quite honestly, I don't think I will be booking for any future nights as well. The hotel is situated in the middle of Hollywood. The walk of fame is its sidewalk. Within walking distance, you’ll find a CVS, Starbucks, and Shake Shack. Driving in to the valet lot, we were greeted by the valet attendant and the bellhop. The attendant thoroughly explained the 24 hour valet service and the incredibly steep valet price of $55/ night. I will say the lights that are strung above the parking are a nice touch, and maybe even nice enough to distract you from the price. We checked in and the receptionist was both friendly and helpful. She upgraded our room to the Fabulous 2 queen bedroom, which was a nice surprise. The lobby is impressive. It's not huge, but the tall ceilings and the sprawling staircase really make the place look grand. There are plenty of stylish sofas and chairs to lounge and a bar near as well. As for our room, it was quite average. We stayed on the 10th floor, which noted that each room was a suite, but it certainly didn't feel like one. The room was about average size with very low beds. Looking at the room from a far, it's also decorated stylishly. We liked the fact that many of the lights were dimmable, allowing us make it bright enough to do our makeup or dim enough for the evening. The bathroom, was modern, which had a marble scented shower and counter. But up close, the room shows how old this hotel is. The bed frame was chipped . The same is true for the lobby, with it's old, discolored, and tattered sofas. While, that's only one aspect of the hotel, I really disliked the housekeeping service. We asked for 2 sets of toiletries, 2 tissue boxes and 4 pairs of slippers at around 8:30. We were told that it would take about 15-20 minutes, which we were more than willing to wait. After 30 minutes, with none of the things I asked for at first, I realized I needed a dental kit and called in for one to be brought. After around 45 minutes, someone finally knocked on our door, but with only 1/2 of the things I requested, and a few incorrect items. He brought 2 tissue boxes, 2 rolls of toilet paper, and 2 pairs of slippers. I told the man that we were still missing 2 more pairs of slippers, the dental kit, and the toiletries. Then he left to get them. After about 30 more minutes, he came back, but still, with a few missing items and incorrect ones as well. This time, he brought 4 sets of bath towels and the toiletries. By this time, it was nearly 10 PM. We were supposed to be in bed by then, since we had a very early start the next morning, so you could imagine the frustration we felt. Eventually, after complaining to front desk, I finally got the dental kit! It took 2 hours to get everything that I asked. While we used Marriott Bonvoy points for the stay, I’ve seen the rooms go for $300-$400/ night. With the state of the furniture and the ridiculously long wait times, Points or cash, I don’t think we’ll be going back again. Read less
Image of the Tripadvisor rating Worn furniture in rooms and bad cleaning of rooms

Dec 26, 2021 michael m lovecultures

Meh. The lobby looks amazing but the rooms are worn down, furniture is scuffed and worn looking. Carpet has stains. The bathroom wasn’t cleaned, had to wipe the bathroom counters and tons of dirt was on them. First night they cleaned our room, 2nd night they didn’t clean, didn’t replenish towels and when we called front desk they didn’t know why… Read more
Meh. The lobby looks amazing but the rooms are worn down, furniture is scuffed and worn looking. Carpet has stains. The bathroom wasn’t cleaned, had to wipe the bathroom counters and tons of dirt was on them. First night they cleaned our room, 2nd night they didn’t clean, didn’t replenish towels and when we called front desk they didn’t know why it wasn’t cleaned. Also we got a room facing Hollywood Blvd on the 9th floor and was awoken around 5am in the morning by screaming homeless people. Definitely wouldn’t stay here again. Last time I was in Hollywood I stayed at the Roosevelt Hotel and it was much cleaner and nicer for the same price. Read less
Image of the Tripadvisor rating Not What I Was Expecting, Pleasantly Surprised

Dec 26, 2021 KenVicLee Huntington Beach, California

Being Marriott Bonvoy members, I was familiar with the concept of the W hotels. Kind of modern, upscale, targeted to Millennials. Add to that this hotel was in the glitz and glamour capital of the U.S. and I had mixed feelings about using Marriott points to stay here. But it was right across the street from the Pantages Theater and we had tickets… Read more
Being Marriott Bonvoy members, I was familiar with the concept of the W hotels. Kind of modern, upscale, targeted to Millennials. Add to that this hotel was in the glitz and glamour capital of the U.S. and I had mixed feelings about using Marriott points to stay here. But it was right across the street from the Pantages Theater and we had tickets to Hamilton. As it turned out, it was perfect. Reception was pleasant both arriving and departing. It being early December, the hotel was not full plus it had good masking requirements. They gave us a high floor facing the hills, avoiding the hub-bub of Hollywood Boulevard. The rooms were well cleaned and in fairly good shape. I am not a fan of bathroom barn doors with opaque panels looking into the main room but while not my style, the bathroom was large, well lit with a nice shower. The king size bed was comfortable. We had complimentary breakfast and I did notice that they appeared to be a little short of help there. It wasn't too much of a problem for us since the hotel was not full and not a lot of people came to breakfast but I can see where that might be a problem. The valet service was prompt with our car when it came time to leave. The whole two night experience was positive. Read less