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Virgin Voyages Scarlet Lady

All Aboard the Scarlet Lady

Get your sea legs in style onboard one of the Caribbean's most luxurious adults-only cruises. This voyage of discovery travels from Miami to the Caribbean, with one port of call making a dive to Florida's stunning Key West. Also hot on the agenda is a visit to the beautiful island of Bimini in the Bahamas where your day is flourished from water-sports to bonfires under the stars at The Beach Club.

The Scarlet Lady sets sail in April 2020. Want to come and join in?

 

Book online your Virgin Voyages adventure now or call us on 0333 230 8710 

Luxury Adult-only Voyages for Explorers

Are you an adventurer? Want to meet new cultures, uncover legends and stories, and explore hidden inlets? Get inked? Wait, what? Yes, if you want a permanent memory of your adventures onboard a Scarlet Lady Cruise, then the uber-talented artists at Squid Ink, the Scarlet Lady’s very own onboard tattoo studio, can make sure the memories never fade.

Or are you a luxury-seeker? Always looking for that perfect Instagram moment, the best in luxury pampering, and the finest food? That’s covered too: this Virgin Voyages ship of dreams gets rid of the old image of cruising and brings it bang up to date for the modern explorer.

The Scarlet Lady has pulled out all the stops to become a floating design icon. From the VIP top deck, club lounge and sky rooms through to that unique tattoo studio, you’ll find that no detail has been overlooked. Working with London interior designer Tom Dixon, New York’s finest Roman and Williams, Concrete Amsterdam, and Softroom London, you’ll be cruising the Caribbean in a ship that’s full of theatrical spaces and nautical touches, spiced up with a sense of drama and fun. And not a beige bedspread in sight.

Fuelling up on food

No luxury ship is complete without food, food, and more food, and the Scarlet Lady doesn’t short-change you when it comes to chowing down. There’s over 20 choices of meals whenever you’re peckish – there’s no set menus or enforced meal times here. Whether you want a healthy snack at 6am or a midnight feast, the crew will cater for you.

Slumber at Sea in Luxury Cabins

Time for some snoozing, and Virgin Voyages have made sure that the cabins maintain that gloriously indulgent luxury you’ll find all over the Scarlet Lady. Tom Dixon’s had a hand here too, designing the RockStar suites with flair and individuality, but with absolutely no compromise on comfort. All of the RockStar suites are on Deck 15, just under Richard’s Rooftop (RockStar VIPs get exclusive access to the club).

Wellness and Zen Time on your Adult Voyage

There’s a concept at Virgin Voyages – Vitamin Sea. There’s nothing quite like the ocean to restore that inner wellness we all crave, so onboard you’ll get the time to re-energise with some state-of-the-art activities.

This sounds awesome! How do I book?

If you want to blast away all those preconceptions about what a cruise really is, then check out more about this voyage of discovery here. With Virgin Voyage’s partners at Virgin Holidays you can go for a complete Scarlet Lady holiday package with flights, hotel and cabin all rolled into one.

The Scarlet Lady sets sail in April 2020, are you ready to discover the ultimate voyage onboard the Scarlet Lady?

  

Book online your Virgin Voyages adventure now or call us on 0333 230 8710

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Latest Foreign & Commonwealth Office repatriation travel advice


Over the past few weeks, we have repatriated our customers from overseas who wanted to come home.  

Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts.
 

Your holiday may be affected by travel restrictions or cancellations

We are continually reviewing our flying schedules, taking into account the  Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.

You’ll be away before you know it

Your next holiday is only a click away - our website has thousands of options ready to book. But if you need more help, just give us a call on 0344 472 9499.

Looking for inspiration? Explore our destinations and holiday types and save your faves to your very own Wishlist. Or dive right in to our 2021 holiday offers.

For extra piece of mind, new bookings made before 30 September 2020 for travel up 30 April 2021 also have the flexibility to amend free of charge. If you need to change don’t worry, you can move your holiday as far out as 31 December 2021 subject to availability.

How would you like to talk to us?

With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.

Stay tuned for the latest updates


Rest assured; we will notify you as soon as we know if your holiday has been affected.  

We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

Let’s talk


If you need to speak to us to change or cancel your booking you can call our team on 0344 472 9646.

For the latest information on Covid-19 you can check our FAQs here.

Payment flexibility


Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.

We're flexible with your holiday plans


We understand that you may wish to change your holiday plans and we appreciate the need for flexibility. 

We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there. 

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

You're holiday is going ahead as planned


If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. You can call our team on 0344 472 9499 who can look at options for you.

Thank you for your patience and understanding


Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels.

We'll be in touch soon


To finalise the amendment, one of our customer advisors will phone you. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. We will help everyone that wants to move their holiday.

I returned early from holiday and have further questions?


You can contact our team by emailing feedback.backhome@virginholidays.com to discuss options on unused portions of your holiday. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking.

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