Let’s be honest, the food is one of the best bits of any cruise. Sure, you’re seeing wonderful new countries, meeting amazing people, and enjoying the holiday of a lifetime, but all of that excitement means you’re going to be burning off the calories like crazy. The Scarlet Lady will make sure you never run out of energy, with some of the best dining experiences on the high seas.
There’s none of the usual queues or regulated dining times. You won’t see the traditional cruise buffet, either. With over 20 food choices onboard, you can eat what you want, when you want it. Fancy a fruit smoothie and avocado-on-toast to get your day off to a healthy start? You’ve got it. Throwing caution (and the bathroom scales) to the wind with a midnight feast of epic proportions? The Galley’s open 24/7 so your every wish is taken care of. Whether it’s a romantic dinner for two or a party with your mates, dressing up, dressing down, or drinks and snacks in the sun, the Scarlet Lady’s got dining on the sea down to a T.
Why is Scarlet Lady dining so good? Because compromise wasn’t a question when Virgin Voyages were looking for a head chef. They went right to the top of the food chain and partnered up with Michelin-starred legend Brad Farmerie. His signature dishes are a perfect fusion of freshness, originality, and fabulous flavours that’ll make anything else seem bland by comparison.
The food is just half of the equation. Onboard the Scarlet Lady the ambience is just as important as the flavours, so the restaurants are designed to delight all the senses. Style surrounds you, from the tablecloths to the light fittings, the crockery to the curtains. This is all about creating a dining experience, not just serving food. Linger over your linguini, savour your salsa, and feel as if you’re sitting in a chic boutique hotel in Paris or Rome.
Indulge yourself in striking black and white surroundings, where the food is ‘naughty’ and the ambience is nice. Razzle Dazzle lets you unleash your inner vegan with a host of veggie dishes, as well as some marvellous meat dishes for the carnivores. The naughty bit of the menu involves livening up a fruit smoothie with a shot of something considerably stronger than mere blueberry juice. If you like some entertainment with your meal then head here for the drag brunch, where you’ll get roasted by the resident drag queen, who serves up bottomless cocktails and barbed quips.
Take your cruise dining experience to a whole new level and learn something at the same time, so you can recreate those memories in your own kitchen back home. This part restaurant, part cooking school introduces you to a world of flavours, spices, and cooking skills. Always fancied being a mixologist? You can learn to shake your thang right here. Or discover what it takes to make the perfect cup of coffee (it’s harder than you think).
Forget high-street tacos and burritos from a vending machine – this is the real McCoy. Pink Agave is the Scarlet Lady’s Mexican hacienda, where you’ll go on a virtual tour of Mexico City and share the experience with your friends. There’s no ‘shake and bake’ instant Mexican food here, but authentic dishes including tlayudas, memelas, sopes, tortas, esquites, and tamales. Team it up with a signature Agua Fresca cocktail and you’re living la vida loca!
Bottoms up! A meal at this Korean restaurant starts with a complimentary round of soju, which pretty much sets the mood for an evening of mad drinking games and spicy food. The emphasis is on fun and flavours: a flameless grill in the middle of your table encourages you to play with your food, and rustle up your own delicious BBQ. Things may get crispier as the evening goes on, depending on how bad you are at those drinking games…
Throw on your best threads, head to the aft of the ship and spend an evening in glamorous sophistication and dining on the best surf and turf you’ll ever taste. Inspired by London’s Wolseley and New York’s The Grill, the centrepiece of the restaurant (apart from the food) has to be the grand staircase. Expect magnums of champagne, table-side mixologists, and even an innovative raw bar, for a unique flavour experience.
Pasta just like mama used to make! Regionally-inspired food and handmade fresh pasta (no packets of dried spaghetti here) and a meal where the wine menu is as important as the food, gives you an authentic Italian dining experience. If you’re new to the joys of Italian wine, try it by the glass at the Coravin, and discover fruity, playful whites and bold, rich reds.
At Virgin Voyages, the team pride themselves on delivering a cruise dining experience that’s genuinely memorable. But that’s never done at the expense of the planet, so Virgin Voyages are committed to caring for the oceans by banning single-use plastics onboard (so no plastic straws with those cocktails). The ship doesn’t do buffets, to minimise food waste and keep energy use and emissions down. You won’t see take-away coffee cups, stirrers or plastic bottled water onboard, and guests are encouraged to support Virgin Voyages in their policy of using recyclable and reusable materials whenever and wherever possible.
Filtered still and sparkling water, non-pressed juices, sodas, teas and coffees are inclusive of package costs to keep sailors hydrated at all times.
We know sailors feel the love from our fantastic onboard crew so for peace of mind, all gratuities are built into the cost of your package.
Midnight feast cravings? No problem! 24 hour food delivery service means a sailor never goes on an empty stomach.
Forget bread rolls and buffet sausages. Scarlet Lady restaurants introduce you to a new way of experiencing cruise dining at its best. But to try it, you’ve gotta buy it. Bookings are now available for Scarlet Lady voyages for the 2020 season, so if you’re an unashamed foodie and want to indulge your taste buds under the Caribbean sun, check out our Virgin Voyages itineraries.
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Over the past few weeks, we have repatriated our customers from overseas who wanted to come home.
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We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.
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For extra piece of mind, new bookings made before 30 September 2020 for travel up 30 April 2021 also have the flexibility to amend free of charge. If you need to change don’t worry, you can move your holiday as far out as 31 December 2021 subject to availability.
With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.
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If you need to speak to us to change or cancel your booking you can call our team on 0344 472 9646.
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Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.
We understand that you may wish to change your holiday plans and we appreciate the need for flexibility.
We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there.
If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. You can call our team on 0344 472 9499 who can look at options for you.
Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels.
To finalise the amendment, one of our customer advisors will phone you. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. We will help everyone that wants to move their holiday.
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