Aulani, A Disney Hotel & Resort

Honolulu, Oahu

Virgin rating

The hotel

The magic of Disney meets the splendour of Hawaii at the Aulani. Relaxed yet regal, highlights include a white sandy beach, tropical gardens, luxurious lagoons and sparkling waterfalls. There’s also the most incredible water complex on-site with winding paths to explore, twisting through misty caverns and lava rocks, thrilling water slides, an interactive play area and 4 whirlpool spas, 2 of which are placed to capture perfectly the Hawaiian sunset! There are water sports in abundance on the beach as well as your own private snorkelling lagoon – Rainbow Reef – offering you close encounters with Angel Fish, Butterfly Fish, Tangs and many, many more. Aunty’s Beach House is a uniquely themed kids’ club with a whole range of exciting activities including traditional wildlife and nature excursions, Hawaiian games, video games, arts and crafts and, of course, Disney movies galore! Whilst younger members of the family are busy, treat yourself to a spa visit, soaking up the serene atmosphere that prevails and waving any lingering cares goodbye. There’s also a state-of-the-art health club with cardio equipment to keep you trim, yoga and tai chi classes. Four restaurants incorporate a fusion of flavours from round the world, using the finest local ingredients to tantalise your taste buds. Whether it’s an intimate sit-down dinner that appeals at the end of the day or a more casual form of dining, Aulani caters for all!

Amenities

  • Babysitting service
  • Kids Club
  • Wheelchair access
  • Families
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa

Where is it

At Ko Olina, overlooking a perfect stretch of sandy bay with shallow beach and calm waters. Transfer time from Honolulu Airport: Approximately 30 minutes.

Hotel information

246 hotel rooms, all with air-conditioning, private porch or balcony, flat screen TV, complimentary WiFi access, tea/coffee maker, mini-fridge, safe, hairdryer, bathrobes, bathroom amenities, iron and ironing board. 

Standard View Rooms with 1 king-size bed and 1 queen-size sleeper sofa or 2 queen-size beds, sleeping maximum 4 adults.

Garden View Rooms offer at least a partial view of the mountains, spa or landscaping from the room or balcony, with 2 queen-size beds or one king-size bed and one queen-size sleeper sofa, sleeping maximum 4 adults.

Partial Ocean View rooms with 2 queen-size beds or one king-size bed and one queen-size sleeper sofa, sleeping maximum 4 adults.

Ocean View Rooms have 2 queen-size beds, or one king-size bed and one queen-size sleeper sofa, sleeping maximum 4 adults.

‘AMA‘AMA (open-air dining, temporarily closed), Makahiki (International cuisine open for breakfast and dinner, Disney character breakfast available), Off the Hook (Poolside bar serving casual meals and drinks), The Olelo Room (Upscale lounge serving appetizers and cocktails, with live music on the patio), Wailana Pool Bar (coffee bar from 6.30-10.30am), poolside bar serving drinks and casual fare from 11am-5pm), Mama's Snack Stop (quick-service poolside eatery), Ulu Cafe (Poolside cafe open all day for light meals and grab and go selections), Papalua Shave Ice, Little Opihi's (beachside kiosk serving snacks and drinks). 

Daily activity schedule. Live evening entertainment. ‘Ohana Disney Movie Nights (select nights, weather permitting). 

Pool complex including Waikolohe Stream featuring waterslides, lazy river, and rapids, Waikolohe (main pool with waterslide and pool parties), Wailana Pool, Ka Maka Grotto (family infinity pool), Keiki Cove (interactive splash zone), Menehune Bridge (interactive splash zone), and 4 whirlpool spas. Poolside cabanas*. Beach with toddler activity area and teen zone. Fitness centre. Laniwai Salon and Spa* with 15 treatment rooms and hydrotherapy garden. Aunty’s Beach House (kids’ club, temporarily closed)*. Snorkelling*. Paddle boarding*. Sailing Canoe experience*. 18-hole championship golf course* across from the resort with complimentary shuttle. Menehune Adventure trail. Guided walking tours. HI Style studio for kids. Community hall featuring games, arts and crafts, and movies. Sunrise yoga*. Scuba diving lessons*. Ukelele lessons.

Complimentary WiFi access. Gift shop. Babysitting service*. 24-hour room service*. Laundry/dry cleaning service*. Concierge service. Self-parking and valet parking $37 plus tax per day (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

100% non-smoking hotel.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4041)
  • Very good (1762)
  • Average (697)
  • Poor (333)
  • Terrible (277)
Image of the Tripadvisor rating Great time for the family

Apr 18, 2024 lovetotravel23Wa wa

The resort is beautiful. Definitely has that Disney up keep…. But for me, didn’t have that Disney magic. We came in around 11 and had to wait for our room to be done but you are allowed to use the park before check in. Rooms were standard and spacious for our family of 4. Characters walk around the pool area at certain times… we never really… Read more
The resort is beautiful. Definitely has that Disney up keep…. But for me, didn’t have that Disney magic. We came in around 11 and had to wait for our room to be done but you are allowed to use the park before check in. Rooms were standard and spacious for our family of 4. Characters walk around the pool area at certain times… we never really looked for them and ran into goofy, Minnie and Daisy Duck. Food on the resort is comparable to prices in Waikiki. However nothing was great, but also not bad.. Kids loved the lazy river and slide! Most pool levels is 3’-4-3” I think. Overall great experience.. but for the price tag and the lack luster Disney experience.. I can’t give the full 5 stars. Read less
Image of the Tripadvisor rating Expensive, overcrowded, water park with broken showers.

Apr 14, 2024 Boyd J

We just got back from a trip and stayed at Aulani on the last leg. We were ready to get out of there. We did not have a good experience. It was just an expensive and overcrowded water park. The pool area was decent but just way too crowded. The rooms were small for the price, they charge extra for any activity or amenity, and the shower in our… Read more
We just got back from a trip and stayed at Aulani on the last leg. We were ready to get out of there. We did not have a good experience. It was just an expensive and overcrowded water park. The pool area was decent but just way too crowded. The rooms were small for the price, they charge extra for any activity or amenity, and the shower in our room was broken and didn’t get fixed before we left. We didn’t feel any Disney magic there, only a lot of chaos and “come see the vacation club villas”. Their luau had good food and music but was simplified with a Disney style story so I wish we had gotten to go the the cultural center instead. We had just left Koloa Landing on Kauai and it was paradise in comparison. Still a great pool area (multiple areas, some busy and some quiet), spacious and relaxed and a two bedroom, two and a half bath villa for only a little more than two tiny rooms at Aulani. They had a ton of extras included like soccer, a putting green, free activities with a prize of a snow cone for the kids, and they made S’mores with the kids. They even gave every kid a little backpack with a compass, binoculars, and activity book at check in. We will go back to Hawaii but we will definitely skip Aulani next time. Read less
Image of the Tripadvisor rating Timeshare Experience with Signature Disney Flair

Apr 12, 2024 Connector361692

During my stay at Disney Aulani in October, the room rates were comparable to the neighboring Four Seasons, setting high expectations for a timeshare property and experience. For Disney enthusiasts, Aulani delivers character sightings and opportunities for photos with Mickey. The resort heavily leverages the Disney brand, from Mickey ear waffles… Read more
During my stay at Disney Aulani in October, the room rates were comparable to the neighboring Four Seasons, setting high expectations for a timeshare property and experience. For Disney enthusiasts, Aulani delivers character sightings and opportunities for photos with Mickey. The resort heavily leverages the Disney brand, from Mickey ear waffles to themed merchandise featuring Minnie and Mickey. Its everywhere. The ambiance may not justify the premium price tag for all. The pools can get extremely crowded, resembling a game of musical chairs just to find a seat. The dining experience is 2 levels up from Dennys, consisting of fairly mediocre and unhealthy offerings that might not appeal to those with a palate for finer cuisine. If you're a Disney fan looking for a timeshare experience at a luxury price point, Aulani might be the perfect spot. Just be prepared for the crowds and a mediocre dining experience. You may want to consider staying at the four seasons next door, then grab some lunch at the Aulani with kids, look for Mickey, then walk 5 minutes back to the four seasons for your real holiday. Read less
Image of the Tripadvisor rating This Resort 100% racist discriminate. Guarantee!!

Apr 10, 2024 Hung N Elk Grove, California

This Reviews for Makaiki breakfast restaurant. I came in for waitlist 2 hours ahead. The reception straight racist discrimination until 10:45. They said they can’t get me in but the white group behind my waiting list get in. I went to front desk file complaint to Manager but no manager willing talk to him. Hopefully your boss read this message… Read more
This Reviews for Makaiki breakfast restaurant. I came in for waitlist 2 hours ahead. The reception straight racist discrimination until 10:45. They said they can’t get me in but the white group behind my waiting list get in. I went to front desk file complaint to Manager but no manager willing talk to him. Hopefully your boss read this message contact me directly. You got my contact number. Unbelievable to all my 5k followers. Do not stay here. They all F..Ck racist. Read less
Image of the Tripadvisor rating Aulani, NOT accommodating to Locals...

Apr 8, 2024 Joyce T San Francisco, California

My friend and I just finished lunch (Saturday, 4/6 at 12:30pm) and was so excited to see ShellieMay standing alone (most don't know who she is, but she is my favorite character from Tokyo Disney). Picture included. I gave my phone to my friend to take a picture with my beloved, ShellieMay - only to be abruptly stopped by a young girl who stood in… Read more
My friend and I just finished lunch (Saturday, 4/6 at 12:30pm) and was so excited to see ShellieMay standing alone (most don't know who she is, but she is my favorite character from Tokyo Disney). Picture included. I gave my phone to my friend to take a picture with my beloved, ShellieMay - only to be abruptly stopped by a young girl who stood in front of me to block my way asking for my wrist band and sternly said that "pictures can only be taken if you’re a guest." I said that I understood but stated that we had just had lunch (almost $100) and where at the resort to check out the property and there was absolutely NO ONE in line. We were interested in investing into the Disney Club Vacation worth thousands of dollars (minimum of 33K first year), and I even flew to Honolulu to visit Aulani. I would not have approached ShellieMay if there were a line of resort paying guests. Upon arrival to Aulani, we walked right up to Pluto and Max, but didn't take pictures, and the young girl asked if we wanted to take pictures. I was curious about Aulani's ratings, and not surprised to read, "...While the hotel's cleanliness receives high marks, opinions on service and value diverge; some praise the attentive staff, while others bemoan..." I completely understand that resort guests are the priority. Perhaps, local families have brought their children in the past to see the characters because they are otherwise unable to afford a family trip to Disneyland. However, the way the young girl spoke to us and treated us (with ShellieMay) left a very unpleasant "Aloha" feeling towards Aulani. This may have been an isolated incident for which training for current and new employees should emphasize the care in which they speak to anyone on the property. We have held off on investing into the Disney Club Vacation, will never stay at Aulani and would not recommend to friends/colleagues who live in Hawaii, and will visit Tokyo Disney if we want to take a picture with ShellieMay. Read less