Shangri-La's Rasa Sayang Resort and Spa

Penang, Malaysia

The hotel

Rasa Sayang takes its name from an old Malay folk song that means ‘a feeling of love’ – exactly what you’ll experience when you arrive here! A beautiful resort, it also enjoys a luxurious setting in 30-acres of lush gardens, framed by majestic ancient rain trees. Some of the world’s most recognisable names have holidayed here, including celebrity author Barbara Cartland and the former King of Cambodia. A definite attraction is CHI, The Spa, the largest and most luxuriously appointed in Penang. There’s also award-winning cuisine served at the Ferringi Grill, which boasts a wine cellar and cigar menu, or indulge in buffet delights at the Spice Market Café.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Families
  • Kids Club
  • Children’s Playground
  • Children's Pool
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Beachfront location

Where is it

On Batu Ferringi Beach. A 20-minute drive from George Town. Private transfer time from Penang Airport: 45 minutes.

Hotel information

302 rooms in 2 wings - Garden Wing and Rasa Wing. Garden Wing Rooms have balcony, air-conditioning, TV, complimentary WiFi access, alarm/clock radio, tea/coffee-making facilities, mini-bar*, safe, iron and board, and hairdryer. Deluxe Garden View Rooms have majestic tropical garden views, sleeping maximum 3 adults or 2 adults and 1 child.

Half Board/Full Board options: meals can be taken at any of the resort restaurants, in-room dining is not included.

Deluxe Sea View Rooms with full seaview, sleeping maximum 3 adults or 2 adults and 1 child.

Superior Family Room, sleeping maximum 2 adults and 1 child.

For the Rasa Wing, Rasa Superior Rooms have large floor-to-ceiling windows with views of the rainforest, sleeping maximum 3 adults or 2 adults and 1 child.

Rasa Deluxe Rooms face the majestic tropical garden, sea and all have a private terrace, sleeping maximum 3 adults or 2 adults and 1 child.

Rasa Premier Rooms are larger and have a relaxing tub on the balcony facing the garden and the sea, sleeping maximum 3 adults or 2 adults and 1 child.

RASA WING PRIVILEGES

Only guests who stay in the Rasa Wing will be entitled to enjoy the following Rasa Wing Privileges:

  • A la carte breakfast served at the Feringgi Grill (located on the Mezzanine floor at the Rasa Wing, access through the Rasa Wing lobby) from 7:00am-10:30am daily and buffet breakast Spice Market Café (located at the Garden Wing) from 6:30am-10:30am
  • Afternoon tea is served at the Rasa Lounge from 3:00pm-4:00pm daily
  • Selected alcoholic beverages including cocktails are served at Rasa Lounge from 5:30pm-7:00pm daily (charges applicable after 7:00pm)
  • Coffee/tea, juices and soft drinks at the Rasa Lounge throughout the day
  • Complimentary tea/coffee and soft drinks served at the Rasa Wing Pool from 9:00am-5:00pm
  • Complimentary WiFi access at the Rasa Lounge
  • Complimentary selected mini-bar items stocked (once per stay)
  • Two specialty baths - one with fine Australian sea salts blended with fine French clay, and one with flower petals - available at RM 60 net per bath
  • Complimentary shoeshine service
  • Complimentary selection of movies and music CDs available

[Note: Hours of operation are subject to change]

The Rasa Wing Lounge is located on the ground floor of the Rasa Wing and is open from 7:00am-11:00pm daily. Please be advised that smart casual attire is required at Rasa Wing Lounge (gentlemen to wear long trousers). At the request of Rasa Wing Lounge patrons who wish to enjoy the quiet ambience of the Rasa Wing Lounge, children are not allowed after 6:00pm. As a guest of the Rasa Wing, you will have access to the exclusive Rasa Wing swimming pool (children must be 16 years and above). Alternatively, the Garden Wing swimming pool, which is designed for families, is also accessible to Rasa Wing guests.

Feringgi Grill & Feringgi Bar, Spice Market Café, Pinang Restaurant and Bar. FIP Lounge, Rasa Deli, Club Lounge. Rasa Lounge (only for Rasa Wing guests). Pool bar. 3 outdoor swimming pools, including freeform swimming pool. CHI, The Spa with yoga pavilion*. Tennis courts, table tennis. Adventure Zone Kids' Club. Health club. Par-3 pitch and putt golf course. Spa boutique. Complimentary WiFi available throughout the resort. 24-hour room service*. Complimentary daily shuttle service to George Town.

Good general access for guests who are able to walk short distances and can manage up to six steps. For more information and contact details please check out ourSpecial Assistance page

5 nights between 23 Dec-2 Jan.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2896)
  • Very good (888)
  • Average (281)
  • Poor (103)
  • Terrible (71)
Image of the Tripadvisor rating Superb

Jan 20, 2020 Andrea J Goole, United Kingdom

A relaxing revisit for a special birthday celebration. Stayed in the Rasa Wing in a suite which was very spacious, soaking tub on the balcony is an ideal place to sit and chill out especially after a long hot day or long hot night out. Loads of fluffy white towels, clean room, ample L'Occitane toiletries, comfortable bed and pillows, we slept so… Read more
A relaxing revisit for a special birthday celebration. Stayed in the Rasa Wing in a suite which was very spacious, soaking tub on the balcony is an ideal place to sit and chill out especially after a long hot day or long hot night out. Loads of fluffy white towels, clean room, ample L'Occitane toiletries, comfortable bed and pillows, we slept so well! The breakfast in the Grill was serene, the table service with a friendly smile is worth it! The team there are all fabulous especially Catherine. I was touched that she remembered us from 2 years ago. The adults only pool is awesome, clean and tidy and again the team there are a credit to the hotel, they look after you all day bringing soft drinks to your lounger (iced lemon tea on tap). Afternoon tea is delicious, tasty little sandwiches and cakes. Nice to dress up for the evening canapés, sparkling wine is a treat, before strolling through the stunning gardens to watch the sunset then heading up through the night market. If you're hot/lazy/tired ask at reception for the buggy to Golden Sands! You can also get a free shuttle throughout the day into Georgetown, need to book a seat. We have had such a lovely time and sorry to leave. This is a beautiful hotel in a lovely resort with beautiful friendly and helpful staff. Read less
Image of the Tripadvisor rating Beautiful hotel

Jan 20, 2020 Josie C Brighton, United Kingdom

Came here for lunch as part of a tour. The hotel is beautifully kept with clean common areas, lovely grounds around the swimming areas and right on the beach. We had lunch in the buffet restaurant and were impressed by the quality and choice of dishes on offer.
Image of the Tripadvisor rating Amazing and Unforgettable Babymoon

Jan 19, 2020 KiranKK112

We travelled with our 19 month daughter and paid a little bit extra to stay in the Rasa wing that has additional luxuries including delicious complimentary snacks and a variety of alcoholic and non-alcoholic drinks throughout the day. Every day the menu was changed so we weren't bought of the same tastes and they always went out of their way to… Read more
We travelled with our 19 month daughter and paid a little bit extra to stay in the Rasa wing that has additional luxuries including delicious complimentary snacks and a variety of alcoholic and non-alcoholic drinks throughout the day. Every day the menu was changed so we weren't bought of the same tastes and they always went out of their way to accommodate our daughter, even making additional food that wasn't on the menu. The rasa adults only pool is pure bliss and special thank you to Meru who always ensured my drinks were topped up without asking and made sure my sun lounger was always comfy. The restaurants offered amazing food, especially Ferringi for a la carte breakfast. Thank you to all the staff members for their exemplary customer service. We will definently be visiting again. Read less
Image of the Tripadvisor rating A superb heart warming holiday

Jan 19, 2020 garmisch1

We stayed for 15 joy filled nights to ensure that we got the full benefit of the total Rasa Sayang experience at its best. The Rasa Sayang is not just a hotel it is a cultural sharing that if you are lucky you will get to experience at least once in a life time. The staff are nothing short of wonderful. Your every need is anticipated and met… Read more
We stayed for 15 joy filled nights to ensure that we got the full benefit of the total Rasa Sayang experience at its best. The Rasa Sayang is not just a hotel it is a cultural sharing that if you are lucky you will get to experience at least once in a life time. The staff are nothing short of wonderful. Your every need is anticipated and met graciously with sincerity and charm. Nothing is too much to ask for. Zach,Gopal and Jason from The Spice Market Cafe, Muru at the pool and Michelle from management will never be forgotten by us. You showed us every day what Shangri-La is at its very best. All the practical arrangements went without a hitch. The hotel was very clean and of good value. Sadly due to illness it is unlikely that we will get to return but with troubling times ahead of us what wonderful memories to brighten up even the darkest of days. Read less
Image of the Tripadvisor rating Weekend Escape!

Jan 14, 2020 amirhassan0907

The whole family had a great time, mostly due to the warm and great hospitality of the staff, right from the checking in, room service up to the housekeeping staff for the room cleaning. We felt at home and at ease. Thank you Shangrila for the hospitality.