Shangri-La's Rasa Sayang Resort and Spa

Penang, Malaysia

The hotel

Rasa Sayang takes its name from an old Malay folk song that means ‘a feeling of love’ – exactly what you’ll experience when you arrive here! A beautiful resort, it also enjoys a luxurious setting in 30-acres of lush gardens, framed by majestic ancient rain trees. Some of the world’s most recognisable names have holidayed here, including celebrity author Barbara Cartland and the former King of Cambodia. A definite attraction is CHI, The Spa, the largest and most luxuriously appointed in Penang. There’s also award-winning cuisine served at the Ferringi Grill, which boasts a wine cellar and cigar menu, or indulge in buffet delights at the Spice Market Café.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Families
  • Kids Club
  • Children’s Playground
  • Children's Pool
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Beachfront location

Where is it

On Batu Ferringi Beach. A 20-minute drive from George Town. Private transfer time from Penang Airport: 45 minutes.

Hotel information

302 rooms in 2 wings - Garden Wing and Rasa Wing. Garden Wing Rooms have balcony, air-conditioning, TV, complimentary WiFi access, alarm/clock radio, tea/coffee-making facilities, mini-bar*, safe, iron and board, and hairdryer. Deluxe Garden View Rooms have majestic tropical garden views, sleeping maximum 3 adults or 2 adults and 1 child.

Half Board/Full Board options: meals can be taken at any of the resort restaurants, in-room dining is not included.

Deluxe Sea View Rooms with full seaview, sleeping maximum 3 adults or 2 adults and 1 child.

Superior Family Room, sleeping maximum 2 adults and 1 child.

For the Rasa Wing, Rasa Superior Rooms have large floor-to-ceiling windows with views of the rainforest, sleeping maximum 3 adults or 2 adults and 1 child.

Rasa Deluxe Rooms face the majestic tropical garden, sea and all have a private terrace, sleeping maximum 3 adults or 2 adults and 1 child.

Rasa Premier Rooms are larger and have a relaxing tub on the balcony facing the garden and the sea, sleeping maximum 3 adults or 2 adults and 1 child.

RASA WING PRIVILEGES

Only guests who stay in the Rasa Wing will be entitled to enjoy the following Rasa Wing Privileges:

  • A la carte breakfast served at the Feringgi Grill (located on the Mezzanine floor at the Rasa Wing, access through the Rasa Wing lobby) from 7:00am-10:30am daily and buffet breakast Spice Market Café (located at the Garden Wing) from 6:30am-10:30am
  • Afternoon tea is served at the Rasa Lounge from 3:00pm-4:00pm daily
  • Selected alcoholic beverages including cocktails are served at Rasa Lounge from 5:30pm-7:00pm daily (charges applicable after 7:00pm)
  • Coffee/tea, juices and soft drinks at the Rasa Lounge throughout the day
  • Complimentary tea/coffee and soft drinks served at the Rasa Wing Pool from 9:00am-5:00pm
  • Complimentary WiFi access at the Rasa Lounge
  • Complimentary selected mini-bar items stocked (once per stay)
  • Two specialty baths - one with fine Australian sea salts blended with fine French clay, and one with flower petals - available at RM 60 net per bath
  • Complimentary shoeshine service
  • Complimentary selection of movies and music CDs available

[Note: Hours of operation are subject to change]

The Rasa Wing Lounge is located on the ground floor of the Rasa Wing and is open from 7:00am-11:00pm daily. Please be advised that smart casual attire is required at Rasa Wing Lounge (gentlemen to wear long trousers). At the request of Rasa Wing Lounge patrons who wish to enjoy the quiet ambience of the Rasa Wing Lounge, children are not allowed after 6:00pm. As a guest of the Rasa Wing, you will have access to the exclusive Rasa Wing swimming pool (children must be 16 years and above). Alternatively, the Garden Wing swimming pool, which is designed for families, is also accessible to Rasa Wing guests.

Feringgi Grill & Feringgi Bar, Spice Market Café, Pinang Restaurant and Bar. FIP Lounge, Rasa Deli, Club Lounge. Rasa Lounge (only for Rasa Wing guests). Pool bar. 3 outdoor swimming pools, including freeform swimming pool. CHI, The Spa with yoga pavilion*. Tennis courts, table tennis. Adventure Zone Kids' Club. Health club. Par-3 pitch and putt golf course. Spa boutique. Complimentary WiFi available throughout the resort. 24-hour room service*. Complimentary daily shuttle service to George Town.

Good general access for guests who are able to walk short distances and can manage up to six steps. For more information and contact details please check out ourSpecial Assistance page

5 nights between 23 Dec-2 Jan.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2990)
  • Very good (905)
  • Average (291)
  • Poor (108)
  • Terrible (72)
Image of the Tripadvisor rating Excellent Rasa Sayang stay

Sep 23, 2020 Iceyong_chan

Hi Thanks for your excellence hospitality services to us on Sept 19, special mentioned to Michelle (front manager) on your kind arrangement and warmth welcoming us, very grateful with that especially on our birthday stay over. We definately will recommend your hotel to our friends, family members and corporate associate etc. Once again, thank… Read more
Hi Thanks for your excellence hospitality services to us on Sept 19, special mentioned to Michelle (front manager) on your kind arrangement and warmth welcoming us, very grateful with that especially on our birthday stay over. We definately will recommend your hotel to our friends, family members and corporate associate etc. Once again, thank you! Read less
Image of the Tripadvisor rating A perfect gateway!

Sep 23, 2020 Peggie C

Stayed one night at Garden Wing Deluxe Room but wish to extend the stay longer! We booked two connecting rooms. Rooms were comfy, clean and spacious. So comfortable that we didn't want to leave the room for dinner and we decided to order delivery. Loved the balcony with seaview the most! Do ask for higher floors if you are booking the seaview… Read more
Stayed one night at Garden Wing Deluxe Room but wish to extend the stay longer! We booked two connecting rooms. Rooms were comfy, clean and spacious. So comfortable that we didn't want to leave the room for dinner and we decided to order delivery. Loved the balcony with seaview the most! Do ask for higher floors if you are booking the seaview room, otherwise the view will mostly be blocked by raintrees. The hotel surrounding is huge, peaceful and has lots of green making it a perfect place to relax and recharge. Wonder how much different if stay at Rasa Wing but overall I am very satisfied with the stay here. Read less
Image of the Tripadvisor rating Compliment for the best service and nice hotel

Sep 22, 2020 keith8228

The stay at the Rasa Wing Rasa Superior Room was superb. The environment is quiet and peaceful. The staff is very professional, friendly , polite and offered a great dinner suggestion. Cleanliness inside the hotel is in tiptop condition. Sanitized regularly. Applause for the service provided by front desk and all the hotel staff.
Image of the Tripadvisor rating Lovely staff# nice property #

Sep 22, 2020 jayvk perak

Love my 2 nights stay with my wife and daughter at rasa wing suite# upgrade with FB lucky draw .. pleasant checkin by ms.Ruby.special thanks to mr.Sugu who assist our luggage and also guide us with resort layout. And ms.Caterine at restaurant for being super friendly and serve with smile and also ms.Pui at lobby lounge. And a Indian man at rasa… Read more
Love my 2 nights stay with my wife and daughter at rasa wing suite# upgrade with FB lucky draw .. pleasant checkin by ms.Ruby.special thanks to mr.Sugu who assist our luggage and also guide us with resort layout. And ms.Caterine at restaurant for being super friendly and serve with smile and also ms.Pui at lobby lounge. And a Indian man at rasa wing pool was friendly too. Overall the staff performance was outstanding. Recommend for family gateway. Read less
Image of the Tripadvisor rating Great service and peaceful stay at the Rasa Wing

Sep 21, 2020 dericleeyy Kuala Lumpur, Malaysia

The stay at the Rasa Wing Junior Suite was relaxing. The Rasa Wing is located in the less busy part of the hotel, with access to the Rasa Lounge that offers complimentary food and beverages. Breakfast at the Ferringhi Grill was excellent as well. One of the best hotel breakfast experience. Service by the staff was personalised. Joseph from the… Read more
The stay at the Rasa Wing Junior Suite was relaxing. The Rasa Wing is located in the less busy part of the hotel, with access to the Rasa Lounge that offers complimentary food and beverages. Breakfast at the Ferringhi Grill was excellent as well. One of the best hotel breakfast experience. Service by the staff was personalised. Joseph from the Rasa Wing Lounge even remembered my drink from the day before. The room is excellent with an outdoor tub equipped with privacy blinds on the balcony. Full body shower heads in the bathroom, for him and her sinks with heated mirrors. Read less