Shangri-La's Rasa Sayang Resort and Spa

Penang, Malaysia

The hotel

Rasa Sayang takes its name from an old Malay folk song that means ‘a feeling of love’ – exactly what you’ll experience when you arrive here! A beautiful resort, it also enjoys a luxurious setting in 30-acres of lush gardens, framed by majestic ancient rain trees. Some of the world’s most recognisable names have holidayed here, including celebrity author Barbara Cartland and the former King of Cambodia. A definite attraction is CHI, The Spa, the largest and most luxuriously appointed in Penang. There’s also award-winning cuisine served at the Ferringi Grill, which boasts a wine cellar and cigar menu, or indulge in buffet delights at the Spice Market Café.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Families
  • Kids Club
  • Children’s Playground
  • Children's Pool
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Beachfront location

Where is it

On Batu Ferringi Beach. A 20-minute drive from George Town. Private transfer time from Penang Airport: 45 minutes.

Hotel information

302 rooms in 2 wings - Garden Wing and Rasa Wing. Garden Wing Rooms have balcony, air-conditioning, TV, complimentary WiFi access, alarm/clock radio, tea/coffee-making facilities, mini-bar*, safe, iron and board, and hairdryer. Deluxe Garden View Rooms have majestic tropical garden views, sleeping maximum 3 adults or 2 adults and 1 child.

Half Board/Full Board options: meals can be taken at any of the resort restaurants, in-room dining is not included.

Deluxe Sea View Rooms with full seaview, sleeping maximum 3 adults or 2 adults and 1 child.

Superior Family Room, sleeping maximum 2 adults and 1 child.

For the Rasa Wing, Rasa Superior Rooms have large floor-to-ceiling windows with views of the rainforest, sleeping maximum 3 adults or 2 adults and 1 child.

Rasa Deluxe Rooms face the majestic tropical garden, sea and all have a private terrace, sleeping maximum 3 adults or 2 adults and 1 child.

Rasa Premier Rooms are larger and have a relaxing tub on the balcony facing the garden and the sea, sleeping maximum 3 adults or 2 adults and 1 child.

RASA WING PRIVILEGES

Only guests who stay in the Rasa Wing will be entitled to enjoy the following Rasa Wing Privileges:

  • A la carte breakfast served at the Feringgi Grill (located on the Mezzanine floor at the Rasa Wing, access through the Rasa Wing lobby) from 7:00am-10:30am daily and buffet breakast Spice Market Café (located at the Garden Wing) from 6:30am-10:30am
  • Afternoon tea is served at the Rasa Lounge from 3:00pm-4:00pm daily
  • Selected alcoholic beverages including cocktails are served at Rasa Lounge from 5:30pm-7:00pm daily (charges applicable after 7:00pm)
  • Coffee/tea, juices and soft drinks at the Rasa Lounge throughout the day
  • Complimentary tea/coffee and soft drinks served at the Rasa Wing Pool from 9:00am-5:00pm
  • Complimentary WiFi access at the Rasa Lounge
  • Complimentary selected mini-bar items stocked (once per stay)
  • Two specialty baths - one with fine Australian sea salts blended with fine French clay, and one with flower petals - available at RM 60 net per bath
  • Complimentary shoeshine service
  • Complimentary selection of movies and music CDs available

[Note: Hours of operation are subject to change]

The Rasa Wing Lounge is located on the ground floor of the Rasa Wing and is open from 7:00am-11:00pm daily. Please be advised that smart casual attire is required at Rasa Wing Lounge (gentlemen to wear long trousers). At the request of Rasa Wing Lounge patrons who wish to enjoy the quiet ambience of the Rasa Wing Lounge, children are not allowed after 6:00pm. As a guest of the Rasa Wing, you will have access to the exclusive Rasa Wing swimming pool (children must be 16 years and above). Alternatively, the Garden Wing swimming pool, which is designed for families, is also accessible to Rasa Wing guests.

Feringgi Grill & Feringgi Bar, Spice Market Café, Pinang Restaurant and Bar. FIP Lounge, Rasa Deli, Club Lounge. Rasa Lounge (only for Rasa Wing guests). Pool bar. 3 outdoor swimming pools, including freeform swimming pool. CHI, The Spa with yoga pavilion*. Tennis courts, table tennis. Adventure Zone Kids' Club. Health club. Par-3 pitch and putt golf course. Spa boutique. Complimentary WiFi available throughout the resort. 24-hour room service*. Complimentary daily shuttle service to George Town.

Good general access for guests who are able to walk short distances and can manage up to six steps. For more information and contact details please check out ourSpecial Assistance page

5 nights between 23 Dec-2 Jan.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2948)
  • Very good (897)
  • Average (286)
  • Poor (105)
  • Terrible (72)
Image of the Tripadvisor rating Excellent service!

Jun 30, 2020 Flowerymae Malaysia

Our recent staycation with Rasa Sayang at the Rasa Wing was marvelous. Staffs were helpful and friendly. We had an enjoyable stay with Rasa although the pool yet to be opened, we savored the beautiful beach. Kudos to all the staffs at Rasa. We indeed had a memorable stay.
Image of the Tripadvisor rating Again, Shangri-La lives up to its Impeccable Standard

Jun 21, 2020 Nas-AKhan

In times of covid, it is uanderstandable to be cautious. But with the current good progress of the pandemic handling in the country AND the assurance of Shangri-La's standard of thoroughness, we decided to have a short getaway, praying for a safe and smooth stay. What a good decision that was. The management from the booking,to check-in and the… Read more
In times of covid, it is uanderstandable to be cautious. But with the current good progress of the pandemic handling in the country AND the assurance of Shangri-La's standard of thoroughness, we decided to have a short getaway, praying for a safe and smooth stay. What a good decision that was. The management from the booking,to check-in and the whole stay was handled so graciously and professionally. Truly, one can't help but be impressed and feel truly celebrated. Review of Shangri-La will not be complete without mentioning the living force behind the brand, the People of Shangri-La. Shangri-La always have the right knack in choosing the right people to be part of their family. I would like a special mention of its Duty Manager ,Ms Teoh Peh Chet who really made us feel welcomed and went the extra mile to ensure our stay was smooth and memorable. THANK YOU. Also to Ms Michelle, Ms Devi, Ms Veronica and En Rahim. They each did their part beautifully. Suggestion: Pinang Restaurant is nice, but there is still room for improvement for its food. The staff although seem short-handed, were nonetheless very helpful. Thank you for another happy stay, Shangri-La. You make us plan to return even before we check out. Read less
Image of the Tripadvisor rating The best hotel hospitality & facilities In Ferringhi penang

Jun 19, 2020 Tyrayashir

Visited this hotel a few times now. Me and my husband kept on coming back as frequent as we can. The facilities are well equipped, rooms are neat comfortable , clean and spacious. The spa is excellent! All the staffs are very friendly including the managers of the hotel. We were very lucky to have met the most humble and helpful manager named… Read more
Visited this hotel a few times now. Me and my husband kept on coming back as frequent as we can. The facilities are well equipped, rooms are neat comfortable , clean and spacious. The spa is excellent! All the staffs are very friendly including the managers of the hotel. We were very lucky to have met the most humble and helpful manager named Michelle. She was very kind to us , soft spoken and gave us the best treatment of hospitality during our stay. You should choose this hotel whenever you are in Penang. Trust me you will keep on coming back too! Read less
Image of the Tripadvisor rating Excellent service, very nice room, gorgeous grounds, beautiful landscaping.

Jun 15, 2020 hishamoth Maldives

Great service by staff- genuinely friendly, attentive without being intrusive. Beautiful big grounds with nice landscaping, luscious green grass, n majestic big old Raintrees. Pool was closed due to Covid19 restrictions but it looked lovely n inviting anyway. The breakfast was good (no buffet, again coz of the Covid19 restrictions). Local food at… Read more
Great service by staff- genuinely friendly, attentive without being intrusive. Beautiful big grounds with nice landscaping, luscious green grass, n majestic big old Raintrees. Pool was closed due to Covid19 restrictions but it looked lovely n inviting anyway. The breakfast was good (no buffet, again coz of the Covid19 restrictions). Local food at Pinang restaurant was not exceptional but OK. Room was excellent. Read less
Image of the Tripadvisor rating Holiday

May 27, 2020 ANd8969 Kuala Lumpur, Malaysia

What a hotel..truely an awesome place to return. Lovely beach..good food..comfortable room..nice lifeband..friend staff. The hospitality was too good. Really enjoyed my stay. Breakfast was awesome too.