The Grand Hotel

Grand Canyon, Arizona

The hotel

The historic lodges of the American West are evoked in this friendly hotel's construction. The area's only indoor pool and whirlpool is here, and the rooms blend rustic charm with state-of-the-art amenities. The restaurant features a twice-nightly Western feasts dinner with live entertainment. At the bar you can sit in an actual saddle - yeehaw! The brilliant IMAX® cinema, featuring the Grand Canyon, Hidden Secrets show, is just down the road.

Amenities

  • Bar
  • Swimming Pool
  • Families
  • Free Parking
  • Fitness Centre/Gym
  • Internet Access
  • Near National Park
  • Restaurant

Where is it

9 miles (15-minute drive) from the Grand Canyon South Rim. Walking distance to general store and IMAX® theatre. Drive time from Las Vegas: 4 hours 15 minutes.

Hotel information

121 rooms on 3 floors in 1 building with 1 lift. All with air-conditioning, satellite TV, coffee maker, complimentary WiFi, safe, hairdryer, iron and board. All rooms are non-smoking. Standard Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Restaurant and bar. Overnight camp-outs*, guided horseback and wagon rides*. Rocking Canyon Star Saloon. Canyon Star Restaurant. Coffee shop. Dinner with country and western entertainers, and Native American dance performers. Indoor swimming pool and whirlpool. Native American entertainers and workshops. Fitness centre. Gift shop. Complimentary WiFi. Complimentary self-parking.

*Denotes local charge.

Please note: There is a charge of approximately $25 per car to enter the Grand Canyon National Park. This charge must be paid locally and is subject to change.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (661)
  • Very good (676)
  • Average (403)
  • Poor (176)
  • Terrible (123)
Image of the Tripadvisor rating Very disappointed in this hotel.

Jul 19, 2019 razorbackbob

I don't know where to start it was a very poor experience on every level. Supposed to be a top hotel, 3 diamond, 4 star, don't believe it. First thing is no bellman so you will be carrying your luggage up to your room yourself, no usb ports in any room, the room will be 85 degrees when you walk in, left at 8:30AM for an excursion to the canyon got… Read more
I don't know where to start it was a very poor experience on every level. Supposed to be a top hotel, 3 diamond, 4 star, don't believe it. First thing is no bellman so you will be carrying your luggage up to your room yourself, no usb ports in any room, the room will be 85 degrees when you walk in, left at 8:30AM for an excursion to the canyon got back to the room at 1:30PM no room service, we were hot and sweaty and we had no clean wash clothes or towels, had to call the front desk and then after an hour someone came up with a bad attitude to clean, my wife overheard in the elevator employees talking about who screwed up and forgot to clean the room but no accountability from the hotel, i asked to talk to the manager and was told there was not one on duty or on site as far as I knew, STILL not done, the restaurant is the worst part of this place if you can believe it, it is a steak house but there is not one baked potato on the property and when you order a steak NOTHING comes with it, no salad, no vegetables, no nothing, I have said enough, it is starting to get me upset again and I don't want to get that way again, anyway stay at the Holiday Inn and you will not have expectations to be squashed. Read less
Image of the Tripadvisor rating Do not stay there!!terrible dirty hotel

Jul 18, 2019 Mekkeeom Prague, Czech Republic

Hotel looks Ok from outside and in the lobby but that is all.Staff is not friendly.Rooms are very dirty,dust is everywhere,dirty bed linen. You can not open window!Stay in the different hotel around!!! For us it was like a house of Horror!!
Image of the Tripadvisor rating False advertising

Jul 16, 2019 nothappy444

Rafeal at counter was very condescending for a $15 an hour employee. Refrigerators are turned off in the room - you have to wait 8 hours for it to cool. Internet access is poor - I repeat DO NOT EXPECT WIRELESS SERVICE here. Pol and hot tub were unavailable. Save a few bucks and headaches and go to Holiday Inn express. Or the Red Feather.. We just… Read more
Rafeal at counter was very condescending for a $15 an hour employee. Refrigerators are turned off in the room - you have to wait 8 hours for it to cool. Internet access is poor - I repeat DO NOT EXPECT WIRELESS SERVICE here. Pol and hot tub were unavailable. Save a few bucks and headaches and go to Holiday Inn express. Or the Red Feather.. We just left - wasted $200 for the second night because it was so bad. Food sucks Bar is expensive. WE paid extra for a balcony - but the balcony opens to the parking lot wall. (on the other side the balcony overlooks the parking lot. It does not look lik any of the photos on their site.. Im not sure how they get away with it. Do not get hopes up. I am posting pictures and video of our experience on youtube page. Read less
Image of the Tripadvisor rating Decent Hotel Terrible Restaurant

Jul 15, 2019 bruce065 Boston, Massachusetts

Had dinner during our stay. It was a big mistake. Drinks were small, food was terrible and expensive. Waiter was good but there was nothing he could do to improve anything. I warn you not to go here for a meal. Food in the National Park is infinitely better & less expensive,
Image of the Tripadvisor rating Just right for our Grand Canyon experience!

Jul 12, 2019 willtravel2009 Tennessee

I was excited to score a few nights at a great rate on a third party site. I was looking for something close to Grand Canyon airport as we had a tour booked that left early in the morning. This was literally two minute away! Accommodations were clean and updated, staff friendly, and all amenities easily accessible. We loved the indoor pool and hot… Read more
I was excited to score a few nights at a great rate on a third party site. I was looking for something close to Grand Canyon airport as we had a tour booked that left early in the morning. This was literally two minute away! Accommodations were clean and updated, staff friendly, and all amenities easily accessible. We loved the indoor pool and hot tub in the evenings. While it was 102 during the day, evenings were a little chilly and an outdoor pool would not have worked. We were scared away from the hotel restaurant by previous reviews, and there were other options within walking distance, but we did pop into the bar a few times and service there was great. Overall, this was a perfect stop for our family. Read less