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Barbados car hire Terms and Conditions

Drive-a-matic - Barbados


Driving License

Must hold a UK Driving License for minimum of 2 years.

Both the photocard and counterpart are required if you hold a new style license. As of the 8th June 2015 the DVLA are abolishing the paper counter part and you will only be required to show your photocard or the old style paper licence.


Driving Permit

A local driving permit is required and is issued on arrival by Drive-a-matic. In Barbados a local driving permit costs $5 payable locally and is valid for 2 months.


Minimum/Maximum age

You must be aged 21 or over to hire a car in Barbados and the maximum age is 80.

*** For drivers over the age of 80, they will be required by Drive-a-matic to provide a doctors letter of fitness at the time of rental ***



Rates include unlimited mileage



A deposit is required, you will need a valid credit card to pay this.

The credit card must be in the lead drivers name

A cash deposit can be left if you do not have a credit card of $750


Collision Damage Waiver

All vehicles are covered by insurance including $15m liability for passengers, third party, death or bodily injury and $250K property damage cover.



An excess is payable in the event of an accident or damage to the car

Excess for the following car groups is $125:

Mokes, Small cars, Air conditioned sedans, Hard top and Soft top Jimny Jeep, Fully Loaded cars, Large Vans,

Excess for the following car groups is $750:

Luxury Van, Suv's, Premium SUV's, Luxury Sedans.


Airport Fees

An Airport facility fee of $5.95 is payable locally.


Additional Drivers

USD$3 per day (inclusive of VAT)


After Hours Airport Fee

USD$12 (inclusive of VAT) 6pm - Midnight


Child Seats

Drive a matic offer Infant/child and booster seats

USD$5.88 (inclusive of VAT) per day

Child seats are not permitted in Mokes or Soft top Jimny Jeeps 



Each vehicle is delivered with a full tank of fuel.  Customers may choose one of the two fuel options.

Option A - return full at no charge.  if the vehicle is not returned full the client will be charged the cost to fill the vehicle plus service charge.

Option B - customers will be charged for the full tank on delivery and should return the car empty.


Grace Period

Grace period is 2 hours, after this time, extra days/weeks will be charged.


Extra Days/Weeks

Any extra days you require can be booked locally with Drive-a-matic at their local rate. Alternatively you can contact your Virgin Holidays representative to amend. 


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Latest Foreign & Commonwealth Office repatriation travel advice

Over the past few weeks, we have repatriated our customers from overseas who wanted to come home.  

Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts.

Your holiday may be affected by travel restrictions or cancellations

We are continually reviewing our flying schedules, taking into account the  Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.

You’ll be away before you know it

Your next holiday is only a click away - our website has thousands of options ready to book. But if you need more help, just give us a call on 0344 472 9499.

Looking for inspiration? Explore our destinations and holiday types and save your faves to your very own Wishlist. Or dive right in to our 2021 holiday offers.

For extra piece of mind, new bookings made before 30 September 2020 for travel up 30 April 2021 also have the flexibility to amend free of charge. If you need to change don’t worry, you can move your holiday as far out as 31 December 2021 subject to availability.

How would you like to talk to us?

With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.

Stay tuned for the latest updates

Rest assured; we will notify you as soon as we know if your holiday has been affected.  

We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

Let’s talk

If you need to speak to us to change or cancel your booking you can call our team on 0344 472 9646.

For the latest information on Covid-19 you can check our FAQs here.

Payment flexibility

Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.

We're flexible with your holiday plans

We understand that you may wish to change your holiday plans and we appreciate the need for flexibility. 

We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there. 

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

You're holiday is going ahead as planned

If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. You can call our team on 0344 472 9499 who can look at options for you.

Thank you for your patience and understanding

Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels.

We'll be in touch soon

To finalise the amendment, one of our customer advisors will phone you. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. We will help everyone that wants to move their holiday.

I returned early from holiday and have further questions?

You can contact our team by emailing to discuss options on unused portions of your holiday. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking.

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