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  • Mon to Fri 9:00am - 5:00pm
  • Saturday 9:00am - 5:00pm
  • Sunday 10:00am - 6:00pm


You need to provide a credit card or a Visa/MasterCard debit card in the lead driver’s name which will be swiped for security purposes but not charged. It will also be used for any locally purchased items.

Driving Licence

You need a full UK licence to hire a car.  Alamo require the plastic photo card (not paper counterpart) or the old style paper licence.   Please check the validity dates have not expired prior to travel.  USA and Canadian licences will not be accepted. Holders of a licence not written in English will require an International Driving Permit.

Driving Ages

Only over 21s can rent a car in the USA and Canada. If you are between 21-24 years (inclusive) you will be charged a young drivers surcharge of $25 plus tax per day unless you have booked our Gold Plus package. Some car groups have a minimum age restriction of 25 years. Please check at time of booking.

Child Seats

Infant, child and booster seats cost $6.99 plus tax per day payable locally (maximum charge $70 plus tax per seat). Gold Plus package customers have unlimited child seats included in their rental package.

One Way Drop Off Fees

If you are dropping your hire car off at a different depot from where you originally picked up then a one way fee will be applicable with the following exceptions.

Free of charge within Florida
Free of charge within California
Free of charge within Nevada
Free of charge between California, Nevada and Arizona  

For any other one way drop offs they’re calculated by the mileage between the depots and will fall into the below guide:

0-200 miles a fee of $99 is applicable plus tax payable locally
201-500 miles a fee of $150 is applicable plus tax payable locally
501-1000 miles a fee of $300 is applicable plus tax payable locally
1001+ miles a fee of $500 is applicable plus tax payable locally

Fuel Policy

You have the option to pre-pay for a tank of fuel and return empty or you can take the car with a full tank and return it full at the end of the rental. A full tank of fuel is included with our Gold and Gold Plus package. All cars run on unleaded petrol unless otherwise stated. At petrol stations you are usually required to pre-pay for your fuel before you fill up.

Additional Drivers

Additional drivers are $9.99 plus tax per day payable locally. One free additional driver is included in our Fully Inclusive package as standard. If you have opted for our Gold or Gold Plus package you can have up to 3 additional drivers free of charge.