Griffin Gate Marriott Resort & Spa

Lexington, Kentucky

Virgin rating

The hotel

With its roots firmly in Bluegrass Country, this golf and spa resort’s wrapped in a landscape dominated by equine delights and Kentucky Bourbon Trail sights. Before you reach them, you’ll pass the hotel’s 18 hole golf course; designed by Rees Jones, son of legendary golf architect Robert Trent Jones, it comes with the near-mandatory 19th Hole, where breakfasts and light American lunches are served. Dining elsewhere at Griffin Gate Marriott Resort means prime steaks and seafood at JW’s, coffee and pastries at Starbucks®, and poolside refreshments at Top Deck. The pool bar accompanies the swanky outdoor pool and patio, but you also get an incredible indoor pool to swim in, with stunning views through its dramatic glass wall; and they’ve even thrown in a full-service spa for good measure.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Valet parking
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Golf
  • Tennis
  • Restaurant

Where is it

In the Griffin Gate area of Lexington, not far from the Downtown district, the hotel is around 6km from Explorium of Lexington, with its interactive children’s fun, 8km from Kentucky Horse Park, and 15 minutes’ from Keeneland Race Track. It’s also close to the Kentucky Bourbon Trail.

Hotel information

409 rooms and suites on 7 floors. All with air-conditioning, LCD TV with cable channels and premium pay-per-view movies, WiFi access*, alarm clock, telephone, coffee maker/tea service, hairdryer, and iron and board. Cribs, play yard, and rollaway beds available*. Guest Rooms with 1 king-size or 2 queen-size beds, sleeping maximum 4 adults.

JW’s Steakhouse (steak and seafood menu; breakfast, lunch and dinner). 19th Hole (American light bites menu and bar; breakfast and lunch). JW’s Lounge (American appetizers, cocktails, and Kentucky bourbon; lunch and dinner). Starbucks® (with free WiFi). Top Deck (poolside snacks, sandwiches, and drinks, seasonal; lunch). Room service* (6.30am-12.00am). Local restaurant dinner delivery*. Outdoor pool (seasonal). Indoor pool. Whirlpool. Patio with fire pit. The Spa at Griffin Gate* (full-service spa with beauty salon and barber, steam room, and children’s and couples’ treatment options, reservations required). Fitness centre. Griffin Gate Golf Club* (18 hole golf course designed by Rees Jones). Sports court. Tennis*. Concierge. Babysitting service*. Valet/dry-cleaning services*. Laundry facilities*. Gift shop. Vending machines. ATM. Safety deposit box (at front desk). Complimentary WiFi. Valet parking* and self parking* (payable locally; subject to change).

This hotel has a resort fee of $15 plus tax per room (per day (payable locally, subject to change)

Resort fee includes: - Bicycle storage - Internet access

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (42)
  • Very good (7)
  • Average (8)
  • Poor (9)
  • Terrible (9)
Image of the Tripadvisor rating Way Below Standards

Mar 12, 2024 Kenneth A

The night I checked in, I called the desk to report that my AC unit wasn't cooling the room off, and it had been on (cool, set at 63 degrees) for three + hours. The dude at the desk must have received no training in customer service. I ask if he can send a tech up tomorrow when I am at work from 9 am to 2 pm. He says he'll send somebody up. I… Read more
The night I checked in, I called the desk to report that my AC unit wasn't cooling the room off, and it had been on (cool, set at 63 degrees) for three + hours. The dude at the desk must have received no training in customer service. I ask if he can send a tech up tomorrow when I am at work from 9 am to 2 pm. He says he'll send somebody up. I say no, not now, I have to get up at 4:00 a.m., please do it tomorrow. He says to me that I'll need to stop by the desk in the morning and tell them. I said, wait, I just told you, can't you take a note and make it happen? No, he can't! UNREAL. Fire or counsel this employee now. His surly attitude in his voice came across loud and clear. And no, there's no microwave in the room, this Marriott organization doesn't think customers appreciate a microwave in their room. Overall, I would not recommend this hotel. The rooms are small and substandard, the TV cable glitches and freezes every two to four minutes and pixelates the image in a frozen jumble before proceeding. After reading the other reviews, it's obvious the management here has failed to provide training, oversight, proper management, customer service skills to their employees and seem to neglect persistent problems and not solve them. Thanks for the night sweats! We won't be returning until someone in a leadership position exerts themselves and takes things seriously here. Read less
Image of the Tripadvisor rating Great place!

Mar 1, 2024 Teddy S

Meghan is great. She went the extra mile for me and tracking down the bourbon that I was looking for. Super professional and friendly. Will definitely come back again. I like the hot tub very therapeutic. Looking forward to checking out the menu tonight looks pretty legit.
Image of the Tripadvisor rating Outstanding Customer Service

Feb 8, 2024 amygE2517BW Corbin, Kentucky

During a difficult time, the hotel's catering service provided a comforting and seamless experience for our mother's funeral memorial. From the initial planning stages to the day of the event, the staff exhibited compassion and professionalism. The presentation was elegant, and the food was fresh and delicious, providing a sense of warmth and… Read more
During a difficult time, the hotel's catering service provided a comforting and seamless experience for our mother's funeral memorial. From the initial planning stages to the day of the event, the staff exhibited compassion and professionalism. The presentation was elegant, and the food was fresh and delicious, providing a sense of warmth and comfort to our guests. The attention to detail and seamless execution allowed our family to focus on honoring our mother's memory without worrying about the logistics of the event. We are deeply grateful for the hotel's support during this challenging time and highly recommend their catering services to others in similar circumstances. Read less
Image of the Tripadvisor rating Would recommend

Jan 25, 2024 Francois D

Serrafina and Zach were so helpful during my stay. I came in jet lagged from a long day of travelling and they were an absolute pleasure to deal with during my checking in process as well as my time at the hotel. You’re you’re looking for world class hospitality in Lexington, this is what it looks like.
Image of the Tripadvisor rating Bourboncon

Jan 24, 2024 WhiskMeTransport Bardstown, Kentucky

Very attentive staff and comfortable room located on beautiful grounds. We attended Bourboncon 2024. A wonderful event that we are looking forward to again next year! From the spa to the restaurant, your stay at griffin gate won't disappoint.