Burj Al Arab Jumeirah

Dubai Beach, Dubai

Virgin rating

The hotel

This instantly recognisable iconic building rising from the Arabian Gulf attracts international attention and awe, making it one of the most photographed buildings in the world! It is also one of the most luxurious offering sumptuous all suite accommodations with stunning views of the Arabian Gulf. Each floor has its own private reception desk and a brigade of highly trained butlers, ensuring guests enjoy the ultimate in personal service. A trip to Talise Spa and Fitness is essential. Sublime treatments, tailor-made to suit your personal needs, will chase everyday cares away. There’s also sauna and steam rooms, a cold plunge pool, an infinity pool and a state-of-the-art gym to keep the body beautiful. If you have children, you can still enjoy all amenities to the full thanks to Kids' Club at Jumeirah Al Naseem or Jumeirah Al Qasr. When it comes to dining, there are six award-winning restaurants to choose from including Al Iwan in the heart of the world’s tallest atrium, flanked by golden columns and serving the finest Arabian cuisine. Al Muntaha sits 200 metres above sea level and Sahn Eddar serves afternoon tea. When the sun goes down, the pace picks up at Skyview Bar, adjacent to Al Muntaha and one of the places to be seen in Dubai and your stay wouldn't be complete if you didn't visit the elegant GILT bar, known for being entirely decorated in gold decor, it's creative cocktail menu and beautiful views over the city.

Amenities

  • Golf
  • Kayaking
  • Sailing
  • Scuba Diving
  • Snorkelling
  • Tennis
  • Water Skiing
  • Windsurfing
  • Bar
  • Restaurant
  • Room Service
  • Safety Deposit Box

Where is it

On Jumeirah Beach. Transfer time from Dubai International Airport: 35 minutes.

Hotel information

198 luxurious suites. All on 2 floors with a living and dining floor, personal butler, air-conditioning, floor-to-ceiling windows, satellite TV, DVD, tea/coffee-making facilities, mini-bar*, safe, Jacuzzi, hairdryer, bath menu and pillow menu. Rooms have 1 king-size bed and sofa bed. One-Bedroom Deluxe Suites offer views over the Arabian Gulf and sleep maximum 3 adults or 2 adults and 2 children (under 12 years)


Half Board option: includes buffet breakfast at Bab Al Yam, and a choice of either lunch or dinner. Until further notice, guests on the Half Board meal plan will be able to enjoy their lunch or dinner at one of 30+ restaurants, including all restaurants within Burj Al Arab, and at participating outlets of the Jumeirah Flavours programme at the hotel sister properties (including Jumeirah Zabeel Saray, Jumeirah Emirates Towers, Jumeirah Creekside Hotel, Jumeirah Beach Hotel, Jumeirah Mina A'Salam, Jumeirah Al Qsar, Jumeirah Al Naseem, and Souk Madinat Jumeirah). Some outlets may require guests to dine from a set menu, and supplementary charges may apply to premium dishes and outlets.


Half Board is applicable only for lunch on 31 Dec.

One-Bedroom Panoramic Suites are on 2 levels with floor-to-ceiling windows offering 180 degree views overlooking the panorama of Dubai and the Arabian Gulf and sleep maximum 3 adults or 2 adults and 2 children (under 12 years).

Two-Bedroom Deluxe Suites are perfect for families and friends, on 2 levels with 2 lounges, 2 bedrooms overlooking the sea and a private dining room. Suites sleep maximum 5 adults or 4 adults and 2 children (under 12 years).

The Diplomatic Suite which is located more than 150 metres above the sea is also available, with 2 king-size beds and sofa bed, sleeping maximum 6 adults and 2 children (under 12 years).

Al Muntaha Restaurant (modern European cuisine), Ristorante L'Olivo at Al Mahara (innovative Mediterranean cuisine), Al Iwan (Arabic restaurant - temporarily closed), Bab Al Yam poolside restaurant, Sahn Eddar (International cuisine), Sal (pop up restaurant on the beach, casual dining). Skyview Bar. GILT. 5 swimming pools. Talise Spa and Fitness with beauty treatments*, massage*, and Jacuzzis*. Complimentary access to Summersalt Beach Club, located at Jumeirah Al Naseem (guests will be accommodated on first come, first served basis). Water sports* including windsurfing, water-skiing, snorkelling and Hobie Cat sailing available at Jumeirah Beach Hotel. Tennis* available at Jumeirah Beach Hotel. Golf available nearby*. Access to Kids' Club at Al Naseem, Al Qasr. Complimentary access to Wild Wadi Waterpark™. 24-hour room service*.

4 nights between 28 Dec-7 Jan.

No arrivals or departure permitted on 31 Dec.

* Denotes local charge.


Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (5613)
  • Very good (749)
  • Average (312)
  • Poor (148)
  • Terrible (156)
Image of the Tripadvisor rating 7 star hotel?

Apr 20, 2024 Germaine P United States

you’d think the service will be impeccable as the hotel is known to be a “7-star” hotel but the service was nothing out of ordinary. If anything, we have received better service at the other 5 star hotels. we had to wait an hour for a room despite the hotel calling us the day before check in to ask our estimated arrival at the hotel. Upon… Read more
you’d think the service will be impeccable as the hotel is known to be a “7-star” hotel but the service was nothing out of ordinary. If anything, we have received better service at the other 5 star hotels. we had to wait an hour for a room despite the hotel calling us the day before check in to ask our estimated arrival at the hotel. Upon booking, we had also stated that we are celebrating our first wedding anniversary expecting they will provide a simple gesture that will make our stay special (like how other hotels provide cakes or etc) but upon entering the room, there was nothing. We had to call the reception again to inform them about it. The butler service is good, but it was a bit slow (getting the hotel bill / luggage assistance took 30 minutes). The breakfast restaurant though is great. The staff, Diyor is very helpful and accommodating. The room has an amazing view, but the service? Mid. Read less
Image of the Tripadvisor rating Second visit maybe the last!

Apr 17, 2024 StephanieLondon87 London, United Kingdom

This was our second stay at the Burj. I would just like to say a special thank you to all of the breakfast staff for amazing and wonderful service . This was the best part of our stay. The service was impeccable. Also a huge thank you to Chef who created some wonderful vegan breakfast options for us. Amazing! The breakfast team were… Read more
This was our second stay at the Burj. I would just like to say a special thank you to all of the breakfast staff for amazing and wonderful service . This was the best part of our stay. The service was impeccable. Also a huge thank you to Chef who created some wonderful vegan breakfast options for us. Amazing! The breakfast team were outstanding! Also I would like to thank our Butler Gucci was was very kind and arranged a birthday in room surprise for our daughter. Also thank you to Angelica. We had a couples massage which was one of the best massages I’ve had in a long time. However the spa itself was dated and unimpressive. The vegan options by the pool side were basically non existent. I don’t mind but as a hotel of this standing I would expect at least one option that wasn’t a fruit platter or a salad. The quality of room service food especially for the children was very basic . The pasta was awful no flavour at all. Also when we had booked for afternoon tea they told us it wasn’t possible to offer vegan! I find this unacceptable as a paying guest and who have paid a lot of money for a weeks stay. It was confusing because they would leave Vegan canapés and sandwiches in our room daily. The tea manager did agree to make us vegan sandwiches but no pastries and cakes. The tea overall was underwhelming. I do not feel that the staff are trained to go over and above for the guests needs. I would prefer less fancy gifts offered and more towards keeping the guests happy. Lastly we had a 2:45 am flight so were due to depart very late so requested if we may use some facilities to take a shower but were refused. We were just told the spa was closed. This is an example of not going over and above for guests. I do not think I would return again. I do love the room ( mainly the size) and the hotel location however there are better hotels. We usually stay at the Mandarin Oriental Emirates Palace which I find far superior . Read less
Image of the Tripadvisor rating Excellent!

Apr 15, 2024 Begemotiiik London

Excellent stay, from start to finish. We stayed with 2 small kids and were supported in every aspect by all team members. Suites are so comfortable that you don’t want to leave them. Breakfast offers excellent choice for both adults and kids. Spa has best experts in their field. What can I say, 3 nights was not enough :))) and we will be back !!!!
Image of the Tripadvisor rating We loved to stay

Apr 9, 2024 Adventure44529994946 Dubai, United Arab Emirates

The best room ever. We enjoyed a lot. I loved to see the view from my room. The best food, most of the staff who I met they are kind and helpful. We really enjoyed. All the facilities are good. We will be back on May. Thank you so much for everyone. You did great job.
Image of the Tripadvisor rating World’s best hotel - Wonderful Stay

Apr 5, 2024 823georgej Cottingham, United Kingdom

Our favourite hotel in Dubai and the world. Burj Al Arab truly is the world’s only 7 star hotel. We stayed for a few nights in April this year and had a wonderful stay. Our butlers Gucci and Maryam were so helpful and could not do enough for us. The hotel was also very helpful over e-butler before we arrived and during our stay. The pool area… Read more
Our favourite hotel in Dubai and the world. Burj Al Arab truly is the world’s only 7 star hotel. We stayed for a few nights in April this year and had a wonderful stay. Our butlers Gucci and Maryam were so helpful and could not do enough for us. The hotel was also very helpful over e-butler before we arrived and during our stay. The pool area is world class with amazing service and facilities. The wrap around infinity pool was stunning. If you can’t afford to stay at the hotel it is definitely still worth visiting to use the pool area. Breakfast was also fantastic each day with a large selection of food and you also can order from the al a carte menu which feels like a more premium experience in line with the hotel. Finally our hotel suite was amazing. So large compared to any other hotel room. We stayed in the 2 bedroom family suite. As a family of 5 this was a perfect room for us with so much space. Overall I would highly recommend this hotel and will definitely be returning in the near future. Read less