Four Seasons Resort Orlando

Lake Buena Vista, Orlando

The hotel

Located inside the gates of Orlando’s Walt Disney World® Resort, Four Seasons Resort Orlando at Walt Disney World® Resort combines legendary Four Seasons hospitality with an unforgettable Walt Disney World® experience. Discover a world of fun and adventure at the 5-acre Explorer Island water park, spend an afternoon drifting along the lazy river, or enjoy some quality time together in the family pool. With 30ft water blasts, fog nozzles and jet sprays, the interactive Splash Zone is the perfect way for little ones to cool off from the hot Florida sunshine. If you’ve worked up an appetite after all that outdoor fun, Four Seasons Resort Orlando has the perfect selection of restaurants to help keep the hunger at bay! Enjoy the rooftop Spanish steakhouse, Capa, or Southern inspired PB&G, to satisfy cravings. At Ravello, you'll find fresh tasty dishes cooked the authentic Italian way. For light bites and refreshments, café Lickety Split is one of several delicious possibilities! To relax, mums and dads can take a dip in the adults-only pool or pay a visit to the luxurious on-site spa. With no less than 18 treatment rooms, 6 couples rooms, and a separate beauty salon, you’ll never be short of ways to indulge!

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Theme Parks
  • Children’s Playground
  • Children's Pool
  • Close to Walt Disney World Resort
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Games Room

Where is it

Ideally situated within the gates of Walt Disney World® Resort. Transfer time from airport: 30 minutes.

Hotel information

443 rooms and suites on 16 floors in 1 building with 6 lifts. All with air-conditioning, cable television with pay-per-view films*, DVD player (on request), telephone, CD/clock radio, iPod docking station, safe, fridge, complimentary newspaper and hairdryer. Four Seasons Rooms with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Golden Oak View Rooms with 1 king-size bed and queen-size sleeper sofa or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Lake View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Park View Rooms with 1 king-size bed and 1 queen-size sleeper sofa or 2 double beds and sleeps maximum 3 adults or 2 adults and 2 children.

Golden Oak View Suites have a separate living area with 1 queen-size sleeper sofa and a bedroom with 1 king-size bed and flatscreen TV and sleeps maximum 2 adults and 1 child.

Park View Suites have a separate living area with 1 queen-size sleeper sofa and a bedroom with 1 king-size bed and flatscreen TV and sleeps maximum 3 adults or 2 adults and 2 children.

Complimentary scheduled transportation to the four major Disney Theme Parks: Magic Kingdom® Park, Disney's Animal Kingdom® Theme Park, Disney's Hollywood Studios®, and Epcot®. Buses run twice per hour to and from Magic Kingdom® Park, and once per hour to and from the other 3 parks. Overnight valet parking available $30 plus tax per day (payable locally, subject to change).

Capa Restaurant (Spanish Steakhouse, open for dinner), Ravello (Italian cuisine, open for breakfast and dinner), the PB&G (Southern Florida Fayre cuisine, all-day menu) and Plancha (Cuban American cuisine, all-day menu). 2 bars: The Lobby bar (open for dinner and cocktails until midnight), Capa Bar (rooftop cocktail bar). Lickety-Split (savoury quick bites throughout the day). 24-hour room service*.

Adults-only swimming pool and whirlpool. 3 Har-Tru tennis courts (lessons and racquet hire*). 24-hour fitness centre with cardio equipment, free weights, Yoga, steam room and whirlpool. Spa* at Four Seasons with 18 treatment rooms. Explorer Island family entertainment zone with zero entry family pool, splash zone, lazy river, 2 water slides and a rock-climbing wall. Kids For All Seasons complimentary kids' club (age 4-12). 'The Mansion' has 'beach' volleyball, basketball, outdoor table tennis, pool tables and bocce ball. Tom Fazio designed par-71 Tranquillo Golf Club.

Complimentary standard Internet access; high-speed wired and WiFi Internet access*. Overnight shoeshine service*.

*Denotes local charge.

 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2458)
  • Very good (239)
  • Average (84)
  • Poor (35)
  • Terrible (34)
Image of the Tripadvisor rating Wedding

Oct 29, 2020 ilovefurrybear

Tranquil setting among the oaks and palms. Staff and wedding coordinators were super attentive. Cozy quarters , beautiful view. In room service was fast and accurate. My compliments to Chef Fabrizio and his team.
Image of the Tripadvisor rating Second time visit

Oct 16, 2020 Gracielacatta Miami Beach, Florida

I came to the hotel in March 2020 right before Covid. I stayed on nigh. The Walt Disney Concierge desk is super helpful to get your tickets before you leave to the park. One of the best thing is their private shuttle you do not have to deal with parking , or even paying $40 parking fee. They are super clean and new buses that pick you up and drop… Read more
I came to the hotel in March 2020 right before Covid. I stayed on nigh. The Walt Disney Concierge desk is super helpful to get your tickets before you leave to the park. One of the best thing is their private shuttle you do not have to deal with parking , or even paying $40 parking fee. They are super clean and new buses that pick you up and drop you off at set times. SUPER convenient, time saver and money saver. The hotel has a little coffee shot that now offers Fresh salads that are super well priced and TOP notch delicious. Everyone in that cafe is so generous and friendly and get out of their way to help. This is the best place to eat if you have kids, they have bagels for breakfast , muffins and for adults a avocado toast with salmon which is delicious. they used to have green juices in march bottled which I missed but you can get them at the restaurant. The hotel is so pretty to go around, that is enjoyable after being in a crowded parks. They have 3 pools and the slide for kids. My 6 year old enjoyed as the park. This time around they had a cute treasure hunt around the hotel where they gave kids a bad and map and had to go to different places in the hotel and get Stamps so after all the stamps collected they get an ice cream. Very cute and fun . The rooms are good, the sheets great, the beds comfortable, They are gracious to leave water bottle that comes super handy. Overall the mask thing did not bother much but if you forget it they are there to give you one. I did not eat at the restaurant ( Italian ) this time, it was expensive and disappointing last time. Service of course, Four seasons. I am sure I will be back. Just a nice gate away Read less
Image of the Tripadvisor rating Impeccable, WOW... Four Seasons

Oct 12, 2020 hockeyplayer24 Pittsburgh

Where do I start on describing the Four Seasons at Walt Disney World Resort? There is just something about Four Season properties that just feels different then any other luxury brand hotel. From the moment you walk into the lobby you see the beautiful crystal chandeliers. You are then greeted with a highly sophisticated temperature screening… Read more
Where do I start on describing the Four Seasons at Walt Disney World Resort? There is just something about Four Season properties that just feels different then any other luxury brand hotel. From the moment you walk into the lobby you see the beautiful crystal chandeliers. You are then greeted with a highly sophisticated temperature screening where you don't even have to break stride. The front desk service breezes you right through check in with absolutely no hiccups. You then get to your room where the feeing of comfort overwhelms you. Could it be the bright naturally lit room, the spacious bathroom, or the big balcony that overlooks the adult only pool with a view that rivals most beach resorts. We traveled as a family of four, husband and wife with a 3 year old girl and 5 year old girl. You would have thought they died and went to heaven. There is so much to do they had a hard time leaving to go to the actual Disney parks. My 5 year old daughter met numerous kids her age and had a blast in the kids club. My 3 year old couldn't get enough of the splash pad and "little" slide in the walk in swimming pool. When it was time to go to the park you are whisked away in a ultra luxury bus with Disney short films for the kids to watch on the short 10 min ride to Epcot and Magic Kingdom, 12 Min ride to Hollywood, and 15 Min ride to Animal Kingdom. The bus runs on a very prompt schedule so don't be a min late or you will miss, plan on being there 5 min early, you can cool down while you wait to depart. If you are between the Grand Floridian or Poly and this resort, don't overthink it, the ONLY and I mean ONLY reason to book those are if you want to be in the Magic Kingdom an extra 15 min early. That is about the time it would take to get dropped off at transpiration center and taking the monorail into MK. Every other drop off is right at the front gate. Resort wise, room wise, amenity wise, its a distant second, and I mean its like camping and glamping different. Hey if you like the true Disney experience, go for it, but if you want to come back to the Four Seasons after a long hot, sweaty, need to sit back and feel like your on an island kind of vacation, then book it, don't think twice. Once you come here and experience this type of Disney Vacation, you literally can't do anything different.... Read less
Image of the Tripadvisor rating Ruined Staycation by the Reservations Manager

Oct 2, 2020 Kab B

Ruined Staycation by the Reservations Manager 772545151 My husband has been a front liner during this excruciating period of the pandemic. It has been 7 months dealing with the mental, emotional, & physical exhaustion witnessing the situation in the hospital helping COVID-19 patients. For our wedding anniversary, he planned for the whole family to… Read more
Ruined Staycation by the Reservations Manager 772545151 My husband has been a front liner during this excruciating period of the pandemic. It has been 7 months dealing with the mental, emotional, & physical exhaustion witnessing the situation in the hospital helping COVID-19 patients. For our wedding anniversary, he planned for the whole family to take a much-needed break & have a short staycation. We gave the number of people in our family to the reservation agent, & made a reservation for 2 rooms at the Four Seasons Orlando on Aug 29. We were given a total amount for the TWO (2) rooms by the reservation agent for our stay on Sep 25-30. We found out on the day of check-in, 9/25/20, that the reservation agent only booked 1 room, a room that cannot accommodate the number of people in our group. We are not sure what came into the mind of the reservation agent that she booked us in ONE (1) room where the number of people in the party cannot fit, a room that the hotel does not allow the number of people in the party. We tried to resolve the issue with the Four Seasons Reservation Manager, Britney, before heading to the hotel. Britney, who does not seem to have the authority, position, nor the competence, was unwilling to help us correct the error made by their reservation agent. She was unwilling to honor the discounted rate we have for the 2nd room, that was not booked in error by their agent. She was charging us a much higher rate & was not willing to rectify the error made by their employee. It is not a good excuse if Britney will say she cannot override the much higher rate in the system. A reservations manager should have an approval authority within the system to override a rate, unless we were actually dealing with a reservations manager who truly does not have any rank & authority at all (somebody who’s pretending to be a manager). She also refused to cancel our reservation for the 1 room without penalty. We deemed useless to celebrate our wedding anniversary if only my husband will stay at the Four Seasons & I will be staying in another hotel. Britney, the incompetent reservations manager, did not make an effort to help us, & did not escalate the issue to somebody who truly has the authority to resolve the issue. Britney has a title “manager”, but obviously is not part of Four Seasons management team. Worse, she even called us before check-in to ask if we will still use the 1 room that was booked. I am not sure why she made that call. She did not want to refund our deposit but she was giving us the choice NOT to use the room at all, so as to forfeit the deposit. What will she or the hotel gain from that call? Will she use the room that we already paid for? We were not sure what she wanted to achieve with that call, she was unwilling to help, she has no authority, she’s not the smartest…it was just a very unfortunate situation to get stuck with somebody like Britney, an incompetent person to deal with, & not a good representative of a luxury brand. The whole situation with her was like “Twilight Zone”. We thought we were dealing with someone from Four Seasons, but we were talking to a Britney from Best Western. While I checked in at another hotel in Disney, & my husband at the Four Seasons, DURING OUR WEDDING ANNIVERSARY WEEKEND, the front desk person at the Four Seasons Orlando asked my husband if he wants a plate of dessert to make him feel better. In all our past stays at Four Seasons Hotel in all other cities, we always have assorted desserts & a bottle of champagne in our room, without even asking for it. An issue need not arise for us to be treated well. At Four Seasons Orlando, the inexperienced front desk person had nothing else to offer but something that is much more inferior than what a luxury brand normally provides their loyal clients. The Four Seasons front desk person had a blank indifferent attitude & offered a plate of dessert for a ruined weekend. At Double Tree, a guest is welcomed and gets a delicious cookie at check in. This Four Seasons front desk person was matching the Double Tree customer service to address a very grave issue. While at the Four Seasons Orlando, finally, my husband was contacted by the Assistant Director of Rooms. We learned that the discounted room rate that we asked Britney, (the incompetent “reservations manager”) is actually still available! The Assistant Director offered the discounted rate which was still available for the month of September, but it was too late because I was already in another hotel committed to pay the entire stay. That was really infuriating because why were we dealing with the incompetent Britney all that time & let her ruin the staycation we were all looking forward to ??? My husband’s exhaustion from helping Covid-19 patients all these months, was aggravated by the ruined weekend. We were all looking forward to celebrate, relax, & recharge. However, unexpectedly, the whole family went through a stressful & frustrating weekend just because of an incompetent reservation manager, Britney. The Assistant Director is a true representative of a luxury brand. She tried to rectify the situation even if damage has been done, stress level was very high, our weekend completely ruined, & our anniversary not celebrated together. We have been loyal to the Four Seasons brand, even having our wedding reception at Four Seasons in another city & have been staying in their hotels all over for the past decades. During our wedding night years ago, when Four Seasons housekeeping tossed our wedding cake by mistake, the chef recreated our wedding cake. That was a true Four Seasons luxury service. We celebrated our birthdays & hosted get togethers at Four Seasons Orlando restaurants this year & the past years. We have been frequent guests at Four Seasons Spa at Orlando & in other cities, entertaining out-of-town guests. This is really a game changer & very disappointed with Four Seasons Orlando. Four Seasons should hire more qualified staff, & reorganize other departments to ensure only people with the right skill sets, has luxury brand experience, & competence, are placed in positions that truly represent their brand. Employees who only have a “title” like Britney, but no authority or knowledge of the business should be taught to learn how TO ESCALATE issues to the APPROPRIATE LEVEL OF MANAGEMENT, specially if they do not have the power, authority, & competence. This was just a disgusting experience. Did Four Seasons Orlando let go competent & experienced employees during the pandemic? I hope corporate management will invest in the right people & should do some reorganization to ensure Four Seasons is still at par with the true Four Seasons brand we know Read less
Image of the Tripadvisor rating Best Hotel in Disney World!

Sep 30, 2020 nschouten Boca Raton, Florida

The Four Seasons Resort is by far the best and most comfortable hotel out of all the deluxe resorts in Disney World. Over the almost 50 years that we have stayed in almost all of the Disney hotels, this by far outshines all of them. The associates are all fabulous!