Island Shangri-La Hong Kong

Hong Kong, Asia and Far East

The hotel

The Island Shangri-La has captured the glamour and glitz of bygone Hong Kong perfectly. It comes filled with decadent extras and a subtle refined demeanour, which quietly prove it’s a little more special than your standard city pad. We’re talking colossal chandeliers, a multi-storey silk painting, complimentary luxuries for Horizon Club guests in its club lounge, a serene outdoor pool fringed by skyscrapers, and huge picture windows framing views of the harbour or Victoria Peak. Its eight dining choices range from Michelin starred feasts and an ward-wining grill to casual pastries but, linked to the Pacific Place mall, its location also puts you among the island’s finest dining venues, as well as premier shopping and cultural attractions.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Babysitting service
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Conveniently located in the heart of Central and directly connected to Pacific Place shopping mall and the Admiralty MTR Station. Transfer time from Hong Kong Airpot: 45 minutes.

Hotel information

531 rooms and 34 suites. All with satellite/cable TV, DVD player (on request), complimentary WiFi, telephone, executive desk, tea/coffee-making facilities, mini-bar*, safe and pillow menu. Deluxe Peak View Rooms offer views of Victoria Peak from full-size windows with 1 king-size bed or twin beds, sleeping maximum 2 adults and 1 child (under 12 years).

Deluxe Harbour View Rooms are slightly larger and offer signature skyline views from full-size windows with 1 king-size bed or twin beds, sleeping maximum 2 adults and 1 child (under 12 years).

Horizon Club Peak View Rooms with views of Victoria Peak, Bose SoundDock for iPod and access to the exclusive Horizon Club Lounge with its full range of privileges listed below.

Horizon Club Harbour View Rooms feature panoramic views of Victoria Harbour, Bose SoundDock for iPod and access to the exclusive Horizon Club Lounge with its full range of privileges listed below.

The Horizon Club provides the following exclusive benefits:

  • Daily breakfast in the Horizon Lounge or in the adjacent Restaurant Petrus
  • Complimentary beverages, snacks, evening cocktails and champagne
  • Use of landscaped roof garden
  • Daily newspaper and fresh fruit
  • Complimentary pressing of one suit per stay

8 restaurants; cafe TOO (International cuisine; all-day dining), Summer Palace (Cantonese cuisine; lunch and dinner), Lobster Bar and Grill (lunch and dinner), Nadaman (teppanyaki and sushi; lunch and dinner), Restaurant Petrus (French cuisine; lunch and dinner), Waterside Terrace (Thai cuisine; lunch and dinner), Island Gourmet (light lunch and afternoon tea). Lobby lounge (afternoon tea and live entertainment). Outdoor swimming pool. 24-hour health club* with gym, indoor and outdoor Jacuzzi, sauna, steam rooms and beauty treatments. Horizon Club Lounge. Complimentary WiFi access throughout the hotel. Babysitting* (on request). Laundry service*. 24-hour room service*.

*Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2177)
  • Very good (419)
  • Average (82)
  • Poor (33)
  • Terrible (37)
Image of the Tripadvisor rating Memorable staycation :)

Oct 30, 2020 Tour383186

It’s lovely staycation experience to us :) Thanks Hailey for the warm welcome and a nice hotel introduction. Horizontal club lounge staff are v friendly and attentive to us, special thanks to Benny and Leo who know our needs and preference v well. It’s a elegant hotel with style and details. I love being surrounded by all those beautiful… Read more
It’s lovely staycation experience to us :) Thanks Hailey for the warm welcome and a nice hotel introduction. Horizontal club lounge staff are v friendly and attentive to us, special thanks to Benny and Leo who know our needs and preference v well. It’s a elegant hotel with style and details. I love being surrounded by all those beautiful paintings and furniture as well as the idea of changing the carpet every day to remind guests the day of the week. I’m amazed somewhere in this fast-paced city still insist to do this little warm thing. Besides, it’s definitely worth to pay additional to horizontal floor so you can access to their club lounge which serve refreshments throughout the day and free flow drinks (including champagne!!) in happy hour. Breakfast served in Petrus restaurant is also a good surprise to me as most of other hotels put that in buffet restaurant/ lounge. The view is absolutely stunning even to a local like me. I hope the hotel can keep the effort to maintain its luxurious and elegant style as it’s rare to find in hk. Read less
Image of the Tripadvisor rating Sleep like a baby, treated like a king

Oct 30, 2020 Kollsman C Hong Kong, China

I would for sure say that Island Shangri-la is the best hotel we have stayed in Hong Kong. After the first stay in August, we couldn't stop thinking about it and made two other visits almost immediately to celebrate Andy's birthday and our long weekend. The staff here are all very well trained. They smile all the time and always think ahead of… Read more
I would for sure say that Island Shangri-la is the best hotel we have stayed in Hong Kong. After the first stay in August, we couldn't stop thinking about it and made two other visits almost immediately to celebrate Andy's birthday and our long weekend. The staff here are all very well trained. They smile all the time and always think ahead of you. As far as our taxi arrived at the front door, there were already people opening the door and offering to carry the baggage for you. They guided us to the check-in, almost immediately someone just greeted us and walked us through the check in procedures. It is always the small details that make you think, "wow, I am so welcomed" - they change the lift carpet everyday to reflect the day. The very nice lady just walked us to our room and gave us a brief room tour. Everything in the room was spotless and the details of the furniture just brought us back to the Hong Kong colonial time. The design of the hotel continues to their club lounge. The tables are arranged in a distance that you won't hear conversation of other tables. Beautiful sea view with a pot of tea and beautifully baked scone, we were fully convinced how Shangri-la was named one of the best hotels. The moment we walked back to our room, the room was tidied. A box of chocolate and a card were laying on the table. The handwritten letter really makes you feel welcome and taken care of. One little hiccup was that there were simply too many people at the pool. The sun loungers were all full and we ended up having to sit at the garden area. I saw some people were complaining about this. But come on - which hotel has sun loungers for every single customer? It was nice enough that they offered to lay a towel at the garden and we had a blessed time. Breakfast was marvellous. We were invited to Petrus. A nice selection of continental and a very broad options for hot food. I ordered all Chinese, Japanese and English breakfast during my 3 stays in Shangri-La, they were all very nice. Nothing was cooked in a rush. The presentation and taste were spectacular. It was definitely the best hotel of Hong Kong so far. The only problem we have is that we go there too often. We decided to give it a break and give other hotels a chance. BUT, we will definitely come back. GOOD JOB everyone in Shangri-la. I'm sure this is a really good team effort to make the whole experience spotless. Read less
Image of the Tripadvisor rating Comfortable and relaxing stay

Oct 29, 2020 lonestar64 London, United Kingdom

We have been to many restaurants in this hotel numerous times but never stayed overnight. With covid travel restrictions, we joined the staycation trend by staying two nights in a harbour view room with access to Horizon club lounge. The squarish shaped room was spacious, it was obvious from the room decor and furnishing that a great deal of… Read more
We have been to many restaurants in this hotel numerous times but never stayed overnight. With covid travel restrictions, we joined the staycation trend by staying two nights in a harbour view room with access to Horizon club lounge. The squarish shaped room was spacious, it was obvious from the room decor and furnishing that a great deal of attention to detail went into the design of the room to give it a cosy, comfortable and luxurious feel, not perhaps to everyone's taste, but deservedly rated 5 stars. The view was superb, I think the higher floors of the Island Shangri-la probably offered the best unobstructed panoramic view amongst of the trio of hotels in the Pacific Place complex. I must give a special mention to the Horizon Club lounge, it retained the rare atmosphere and character of a traditional club lounge, unlike many modern hotels where the lounges are more like small restaurants with nowhere to lounge about. There is also an adjacent enclosed roof garden with rattan furniture surrounded by greenery, a real oasis to retreat to in the bustling Hong Kong. However, the lounge happy hour snacks were only average, on the boarderline of meagre for such class of hotel, no cheese platter, no fresh fruit, and I was especially disappointed by the lack of cakes or little desserts for someone like me who enjoys sweet things ! Overall, we enjoyed our comfortable and relaxing stay. Read less
Image of the Tripadvisor rating Staycation in Island Shangri-la Hong Kong

Oct 28, 2020 kevintam23 Hong Kong, China

Excellent stay experience, convenient location with nice harbour view. Spacious room especially in the bathroom. Very good experinece for the breakfast in Petrus Restaurant, really nice view from that restaurant with full harbour view and luckily it was the sunny day can enjoy the nice Victoria Harbour.
Image of the Tripadvisor rating Birthday Staycation

Oct 28, 2020 MaddieJones88

We couldn’t ask to be looked after better. My husband and I stayed for two nights and felt totally rejuvenated and relaxed after our stay. We only wish we could have stayed longer. We made good use of the gym and pool. The staff at the Shangri-La really make you feel like VIPs and take such care in every detail, including surprising me with a… Read more
We couldn’t ask to be looked after better. My husband and I stayed for two nights and felt totally rejuvenated and relaxed after our stay. We only wish we could have stayed longer. We made good use of the gym and pool. The staff at the Shangri-La really make you feel like VIPs and take such care in every detail, including surprising me with a birthday cake! We had a Horizon Club room which we would highly recommend as the club lounge is luxurious and beautifully decorated, a perfect place to enjoy evening champagne or cocktails. Thank you Island Shangri-La - we cant wait for our next stay! Read less