Jade Mountain

St Lucia, Caribbean

Virgin rating

The hotel

Jade Mountain is a resort that exudes luxury in all aspects. Every room is a sanctuary with a unique twist, there are only three walls. The absence of an external wall makes this resort special as it allows you to feel immersed in the magnificent panoramic view of the Pitons and Caribbean Sea. The sanctuary’s design blurs the line between indoor and outdoor, even your own private infinity pool will make you feel like you can reach out touch the scene before you, all while guaranteeing privacy. You will also have access to a personal butler, known as a Major Domo, who will be at your beck and call providing a personalised service. Jade Mountain promises perfection and an exclusive experience by bringing together nature and luxury without impacting the environment.

Amenities

  • Scuba Diving
  • Snorkelling
  • Tennis
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Spa
  • Swimming Pool
  • Close to Beach

Where is it

The resort is based upon a hillside, in direct line of sight of the Pitons. A little way from the town of Soufriere in the south west of the island, it sits above Anse Chastanet, its sister resort. Transfer time from airport: 1 hour. The resort has its own private helipad for guests who wish to transfer by helicopter. Transfer time from airport by helicopter: 6 minutes.

Hotel information

29 open-walled sanctuary suites, 24 of which have a private infinity pool. All with open-plan design with fourth wall missing to allow the flow of the cooling Caribbean breeze and stunning views, private terrace or balcony, mini fridge, tea/coffee maker, safe, rain shower, bathtub, hairdryer, Molton Brown amenities, Frette bathrobes, slippers and Frette towels and iron and board. There are no radios, televisions or telephone in the sanctuary suites in keeping with the overall resort experience. Sky Whirpool Suite with floor-to-ceiling windows, private Jacuzzi and 1 king-size bed, sleeping maximum 3 adults. Please note: 5 of the Sky Whirlpool Suites are open-walled, but 1 Sky Whirlpool Suite is air-conditioned and enclosed. 

All Inclusive option: includes all meals, snacks, alcoholic and non-alcoholic beverages. All activities and entertainment unless otherwise stated. 

Half Board/Full Board options: available at a supplement.

Star Sanctuaries with 1 king-size bed and infinity pool averaging 450 sq ft, sleeping maximum 3 adults. 

Moon Sanctuaries with 1 king-size bed and infinity pool averaging 650 sq ft, sleeping maximum 3 adults. 

Sun Sanctuaries with 1 king-size bed and infinity pool averaging 900 sq ft, sleeping maximum 3 adults. 

Galaxy Sanctuaries on the highest level of Jade Mountain with 1 king-size bed and infinity pool average 900 sq ft, sleeping maximum 3 adults. 

Please note: each suite offers 24-hour butler service and an individually designed chromatherapy bathtub — utilising light and colour to promote wellbeing.

Jade Cuisine at Jade Mountain Club (fusion cuisine, breakfast, lunch and dinner). Celestial Terrace for pre-dinner drinks or after dinner star gazing. In-sanctuary dining* is available making use of the 24-hour room service. Guests can also dine at any of the restaurants at Anse Chastanet to include: Treehouse Restaurant (fine dining influenced with Caribbean flavour), Aspara (Indian fusion cuisine), Emerald (delicious local focussed organic vegetarian dishes), Trou Au Diable (located on the beachfront, offering great food and drinks in a casual environment), The Jungle Grill (on Anse Mamin beach for a laid back lunch experience).

Live entertainment on selected evenings, including jazz musicians and classical guitarists.

Infinity pool. Kai En Ciel Spa* with aromatherapy and Ayurvedic treatments. Fitness studio. Yoga sessions on Jade Mountain’s Celestial Terrace or the beach gazebo at Anse Chastanet. Water sports including snorkelling and scuba-diving*. Tennis. Bike trails. Guests can also use the following facilities at the sister property Anse Chastanet: Use of beach towels on two beaches, guided tour of old French Colonial Plantation of Anse Mamin, use of snorkel equipment, windsurfing, sunfish sailing, ocean kayaking, free water taxi to second beach to Anse Mamin, complimentary walks and hikes on the 600-acre estate 5 days a week, interactive chocolate-making sessions in the Chocolate Laboratory.

Complimentary WiFi access in sanctuaries and public facilities. Laundry/dry-cleaning service*. 24-hour butler service.

This hotel has a Tourism Accommodation Fee of $6 per person, per night (payable locally, subject to change). Children aged 12-17 will be charged US $3 per person, per night. No fee for under 12s.

5 nights between 30 Dec-3 Jan.

7 nights between 25 Dec-29 Dec.

* Denotes local charge.

Please note: the hotel does not accept children under the age of 15 years.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1082)
  • Very good (109)
  • Average (34)
  • Poor (25)
  • Terrible (11)
Image of the Tripadvisor rating Romantic, private, beautiful & exceeded all expectations!

Apr 8, 2024 234Jennifer234 Southampton, MA

Lived up to the hype and our admittedly high expectations for a 20th anniversary trip! Our major domo Sean was the best, the attention to detail at every turn was spot on but never obtrusive! Loved paddle boarding at sunset, a short walk to second beach for a run off the beaten path in an old sugar plantation and arguably the best food & massage… Read more
Lived up to the hype and our admittedly high expectations for a 20th anniversary trip! Our major domo Sean was the best, the attention to detail at every turn was spot on but never obtrusive! Loved paddle boarding at sunset, a short walk to second beach for a run off the beaten path in an old sugar plantation and arguably the best food & massage we’ve had in a long time - and the bar was high! Incredibly private and romantic! The resort yacht was an awesome way to spend the afternoon! Read less
Image of the Tripadvisor rating A fantastic destination for our 40th anniversary.

Apr 3, 2024 Ian R

The Jade Mountain resort is paradise. The rooms are amazing, the food is wonderful and the staff are friendly and helpful. We wondered if having the open wall in our room would allow bugs and critters into the room, but we never saw any, a few small (cute) birds come in to the room in the morning in the hope of breakfast, but they don't come far… Read more
The Jade Mountain resort is paradise. The rooms are amazing, the food is wonderful and the staff are friendly and helpful. We wondered if having the open wall in our room would allow bugs and critters into the room, but we never saw any, a few small (cute) birds come in to the room in the morning in the hope of breakfast, but they don't come far in and are they add to the experience. The view from our sanctuary was fantastic and even with the open wall, completely private. Having a major domo on call 24hrs a day to look after your needs is so over the top it's almost embarrassing. But they were lovely people and made us so welcome. We had anniversary dinner on the beach at sunset and it was an unforgettable experience. Out stay exceeded our expectations- and we have the greatest memories from this vacation. Read less
Image of the Tripadvisor rating Incredible views, wonderful staff

Apr 1, 2024 Camper592132 Royal Tunbridge Wells, United Kingdom

What an incredible hotel, literally the best I’ve ever stayed at. The views, the service. That room! I can’t praise it highly enough. A big shout out to our butler, Teddy, who was an absolute legend. He helped me look for my earpods when I lost them and no stone was left unturned. Thanks so much Teddy and team for a brilliant stay.
Image of the Tripadvisor rating Once in a lifetime!

Mar 26, 2024 Daydream39541924460 Jacksonville, Florida

What a magical place to celebrate our 25th anniversary! Every view looks picture perfect as if you are in a movie. Our Moon Sanctuary room was insane...lots of closet space, a refrigerator filled with water and sodas, huge bathroom space and all of it so open to the gorgeous view outdoors! We read the reviews so we were prepared for the lack of… Read more
What a magical place to celebrate our 25th anniversary! Every view looks picture perfect as if you are in a movie. Our Moon Sanctuary room was insane...lots of closet space, a refrigerator filled with water and sodas, huge bathroom space and all of it so open to the gorgeous view outdoors! We read the reviews so we were prepared for the lack of ac and the room does get quite warm. We were not ready for the early wake up from the birds flying in and the bright sun. We enjoyed breakfast in our room. The service was terrific. Everyone was so kind and solicitous... it was almost embarrassing. The road to get there is as horrible as the reviews say so be prepared and take some dramamine. We ventured down to the beach for an hour and quickly realized there was no reason to leave our room. We only stayed 2 nights (more than enough time) and then took a water taxi (much better ride) over to Sugar Beach for our next 3 nights. We had the best of all worlds! Read less
Image of the Tripadvisor rating The best vacation I’ve ever had.

Mar 25, 2024 Jean S

Stunning views so beautiful you won’t want to leave your room. Staff so attentive you’ll forget real life for a while. This place is pure magic. Keep in mind you may have to walk a lot if you want to go down to the beach and to restaurants randomly. They do have a car shuttle at certain times.