Ritz Carlton Orlando Grande Lakes

Orlando, Florida

The hotel

At The Ritz-Carlton, Orlando, Grande Lakes you can take in the ambience while retaining a sense of sophistication. This resort offers plenty of opportunities for fun, sport and pampering, without ever having to leave this 500-acre resort. The Resort offers a wide selection of on-site activities with an 18-hole Championship golf course, 40,000 sq ft spa and adventure experiences including fly fishing, eco-tours and kayaking. there is a choice of 11 restaurants and bars offering guests a unique culinary experience. Guest rooms are furnished and fitted to the highest standards and each of the sumptuous bedrooms has a 5ft balcony with panoramic view over the lake, pool or gardens. The resort is located minutes away from world-famous attractions such as Walt Disney World® Resort and Universal Orlando Resort™.

Amenities

  • Bar
  • Spa
  • Families
  • Theme Parks
  • No Smoking
  • Babysitting service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Tennis
  • Restaurant

Where is it

Just off Central Florida Parkway, 10-min drive to Universal Orlando Resort™, 15 minutes to Walt Disney World® Resort.

Hotel information

582 rooms on 15 floors in 1 building with 6 lifts. All with large balcony/patio, air-conditioning, flatscreen cable TV, coffee maker, in-room iPod dock, WiFi, mini-bar, safe, iron and board, bathrobes and slippers, and hairdryer. Free bottled water at turn-down. Standard Rooms have garden view, 2 double beds or 1 king-size bed, sleeping maximum 4 persons.

Lake Front Rooms with lake front view and a balcony sleeping maximum 4 adults or 2 adults and 2 children.

Lake View Rooms with lake view sleeping maximum 2 adults. Connecting rooms available on request.

Executive Suites with lakefront views, 1 king-size bed and a double sofa bed sleeping maximum 4 adults or 2 adults and 2 children.

Presidential Suites and Royal Suites with 1 king-size bed, separate lounge, dining room and kitchen sleeping maximum 2 adults.

Ritz-Carlton Club® Level available with all room types offers:

  • 24-hour access to the Club Lounge; snacks and non-alcoholic drinks
  • Complimentary alcoholic drinks 11:00am-10:00pm
  • Complimentary Ritz Kids for up to 3 children (age 4-12) per day
  • Concierge team 7.00am-10.00pm
  • Five daily food and beverage presentations
  • Views of area fireworks
  • Media rooms with movies and classic family games

Self parking from US$25 per day, valet parking from US$32 per day, plus tax (payable locally, subject to change). Complimentary shuttle bus to Walt Disney World® Resort and Universal Orlando Resort™.

11 restaurants including Norman's (New World cuisine), Bleu (poolside snacks and cocktails), Fairways Pub (golf clubhouse; steak and seafood), lobby lounge (cocktails and afternoon tea), Highball and Harvest, Vitale (spa café for healthy options) plus dining options at the adjacent JW Marriott.

Outdoor swimming pool, poolside cabanas*, 3 tennis courts, Ritz Kids activities, health spa* with 40 treatment rooms, lap pool, fitness centre, sauna and steam room (local charge for treatments). 18-hole, Greg Norman-designed Championship golf course* (local charge), plus use of all facilities at the JW Marriott Hotel, including 'lazy river' swimming pool. Adventure experiences including guided eco-tours on Shingle Creek* and fishing*.

Complimentary WiFi in public areas. 24-hour room service*. Babysitting services*. Corridor of retail shops.

Wheelchair-accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rollaway beds available on request (only available for King Rooms and Suites), $20 per night*, subject to change and availability.

Mini-fridge available on request, $20 per night*, subject to change and availability.

Please note a resort fee of $35 plus tax per room per day* is payable locally and includes: Free WiFi, Unlimited domestic phone calls, WALT DISNEY WORLD Resort and Universal Orlando Resort™, daily recreation activities, driving range privileges, two pool floats and Ritz Kids (two hours, for 2 children aged 4-12). This charge and its inclusions are subject to change.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2404)
  • Very good (595)
  • Average (240)
  • Poor (108)
  • Terrible (59)
Image of the Tripadvisor rating Spectacular

Jan 16, 2021 annf568 Weston, Massachusetts

We finally ventured out for the first time in nearly a year, to visit Florida, and I am so grateful that we chose this beautiful hotel. The rooms are gorgeous. The staff is warm, friendly and helpful. And the safety standards are impressive. The golf course is first rate and the people are terrific. In short, I am so glad we came, and we can’t… Read more
We finally ventured out for the first time in nearly a year, to visit Florida, and I am so grateful that we chose this beautiful hotel. The rooms are gorgeous. The staff is warm, friendly and helpful. And the safety standards are impressive. The golf course is first rate and the people are terrific. In short, I am so glad we came, and we can’t wait to return! Read less
Image of the Tripadvisor rating The Ritz-Carlton Orlando, Grande Lakes

Jan 6, 2021 andrewjU4197MF

This hotel has many great reviews, but I think it's important to highlight the staff as they are the ones who make the hotel one of the finest in the world. Joseph at the front desk and Carman at the Concierge desk are exceptional individuals that took care of all our arrangements and activities. They went above the call of duty to make our stay… Read more
This hotel has many great reviews, but I think it's important to highlight the staff as they are the ones who make the hotel one of the finest in the world. Joseph at the front desk and Carman at the Concierge desk are exceptional individuals that took care of all our arrangements and activities. They went above the call of duty to make our stay feel like we were at home. I hope anybody visiting the Orlando area has the opportunity to enjoy the world-class pools and restaurants and outstanding staff. Read less
Image of the Tripadvisor rating WORSE RITZ EVER!

Jan 3, 2021 728siennac

This is our second time staying here, the service is nothing like the other ritz we’ve been to! We are titanium elite and didn’t give us any room upgrades or lounge access, everytime we come they always say they are at capacity! Customer service is bad! They also have unauthorized charged of $179 from a restaurant at JWMARRIOT that we haven’t been… Read more
This is our second time staying here, the service is nothing like the other ritz we’ve been to! We are titanium elite and didn’t give us any room upgrades or lounge access, everytime we come they always say they are at capacity! Customer service is bad! They also have unauthorized charged of $179 from a restaurant at JWMARRIOT that we haven’t been to. Not coming back anymore. Orlando Ritz sucks! Read less
Image of the Tripadvisor rating More like the Ritz Cracker

Dec 29, 2020 FoodMaster1738 Gainesville, Florida

Was promised an upgrade, didn’t get it. Told I couldn’t get a roll away bed. Called on three separate occasions to get my car pulled up to the valet, didn’t happen. Hot tub closed. Back view closed off. This is more like the ritz cracker, don’t pay top notch price for but below average service.
Image of the Tripadvisor rating Orlando Ritz - CLub FLoor/Club Lounge

Dec 28, 2020 Y1435DLfredc

We have been staying at this Ritz location since 2004. We have always stayed on the Club Floor with access to the Club Lounge. So we didn't hesitate to return during COVID when we had a chance to safely travel. We appreciate very much the Marriott mask requirements. Everything was very clean; hand sanitizer all around. The club lounge was… Read more
We have been staying at this Ritz location since 2004. We have always stayed on the Club Floor with access to the Club Lounge. So we didn't hesitate to return during COVID when we had a chance to safely travel. We appreciate very much the Marriott mask requirements. Everything was very clean; hand sanitizer all around. The club lounge was temporarily moved to allow for refurbishing of the existing lounge area but the substitute area was very nice (other than no view) and it speaks well of the new ownership that they are using the low occupancy rates due to COVID as a good time to invest more into the hotel for capital improvements. Special thanks as always to Trish in the lounge (we missed seeing Jason until the very last day - glad he feels better), Nathan (who helped with out reservation and made sure we had a nice view since I would be in the room working some of the time) and mixologist Gregory. The food and drink offerings were delicious as always. We also visited our long time friend Susan in the salon (she has been cutting our hair since that first 2004 visit). Five stars all around. Our daughter has grown up staying here (even during the years we were visiting the Magic Kingdom - it is just a 20 minute drive) so it will always be a part of some very happy family memories (we appreciate how fortunate we are to be able to stay here and will continue to do so at every opportunity). New restaurant Knife and Spoon was also very good - the macaroni and cheese side is the best; the Caesar salad will feed 3-4 as a salad course; my wife and split a filet. Read less