Shangri-La's Rasa Sayang Resort and Spa

Penang, Malaysia

The hotel

Rasa Sayang takes its name from an old Malay folk song that means ‘a feeling of love’ – exactly what you’ll experience when you arrive here! A beautiful resort, it also enjoys a luxurious setting in 30-acres of lush gardens, framed by majestic ancient rain trees. Some of the world’s most recognisable names have holidayed here, including celebrity author Barbara Cartland and the former King of Cambodia. A definite attraction is CHI, The Spa, the largest and most luxuriously appointed in Penang. There’s also award-winning cuisine served at the Ferringi Grill, which boasts a wine cellar and cigar menu, or indulge in buffet delights at the Spice Market Café.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Families
  • Kids Club
  • Children’s Playground
  • Children's Pool
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Beachfront location

Where is it

On Batu Ferringi Beach. A 20-minute drive from George Town. Private transfer time from Penang Airport: 45 minutes.

Hotel information

302 rooms in 2 wings - Garden Wing and Rasa Wing. Garden Wing Rooms have balcony, air-conditioning, TV, complimentary WiFi access, alarm/clock radio, tea/coffee-making facilities, mini-bar*, safe, iron and board, and hairdryer. Deluxe Garden View Rooms have majestic tropical garden views, sleeping maximum 3 adults or 2 adults and 1 child.

Half Board/Full Board options: meals can be taken at any of the resort restaurants, in-room dining is not included.

Deluxe Sea View Rooms with full seaview, sleeping maximum 3 adults or 2 adults and 1 child.

Superior Family Room, sleeping maximum 2 adults and 1 child.

For the Rasa Wing, Rasa Superior Rooms have large floor-to-ceiling windows with views of the rainforest, sleeping maximum 3 adults or 2 adults and 1 child.

Rasa Deluxe Rooms face the majestic tropical garden, sea and all have a private terrace, sleeping maximum 3 adults or 2 adults and 1 child.

Rasa Premier Rooms are larger and have a relaxing tub on the balcony facing the garden and the sea, sleeping maximum 3 adults or 2 adults and 1 child.

RASA WING PRIVILEGES

Only guests who stay in the Rasa Wing will be entitled to enjoy the following Rasa Wing Privileges:

  • A la carte breakfast served at the Feringgi Grill (located on the Mezzanine floor at the Rasa Wing, access through the Rasa Wing lobby) from 7:00am-10:30am daily and buffet breakast Spice Market Café (located at the Garden Wing) from 6:30am-10:30am
  • Afternoon tea is served at the Rasa Lounge from 3:00pm-4:00pm daily
  • Selected alcoholic beverages including cocktails are served at Rasa Lounge from 5:30pm-7:00pm daily (charges applicable after 7:00pm)
  • Coffee/tea, juices and soft drinks at the Rasa Lounge throughout the day
  • Complimentary tea/coffee and soft drinks served at the Rasa Wing Pool from 9:00am-5:00pm
  • Complimentary WiFi access at the Rasa Lounge
  • Complimentary selected mini-bar items stocked (once per stay)
  • Two specialty baths - one with fine Australian sea salts blended with fine French clay, and one with flower petals - available at RM 60 net per bath
  • Complimentary shoeshine service
  • Complimentary selection of movies and music CDs available

[Note: Hours of operation are subject to change]

The Rasa Wing Lounge is located on the ground floor of the Rasa Wing and is open from 7:00am-11:00pm daily. Please be advised that smart casual attire is required at Rasa Wing Lounge (gentlemen to wear long trousers). At the request of Rasa Wing Lounge patrons who wish to enjoy the quiet ambience of the Rasa Wing Lounge, children are not allowed after 6:00pm. As a guest of the Rasa Wing, you will have access to the exclusive Rasa Wing swimming pool (children must be 16 years and above). Alternatively, the Garden Wing swimming pool, which is designed for families, is also accessible to Rasa Wing guests.

Feringgi Grill & Feringgi Bar, Spice Market Café, Pinang Restaurant and Bar. FIP Lounge, Rasa Deli, Club Lounge. Rasa Lounge (only for Rasa Wing guests). Pool bar. 3 outdoor swimming pools, including freeform swimming pool. CHI, The Spa with yoga pavilion*. Tennis courts, table tennis. Adventure Zone Kids' Club. Health club. Par-3 pitch and putt golf course. Spa boutique. Complimentary WiFi available throughout the resort. 24-hour room service*. Complimentary daily shuttle service to George Town.

Good general access for guests who are able to walk short distances and can manage up to six steps. For more information and contact details please check out ourSpecial Assistance page

5 nights between 23 Dec-2 Jan.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3003)
  • Very good (907)
  • Average (293)
  • Poor (108)
  • Terrible (74)
Image of the Tripadvisor rating Rasa Wing At Rasa Sayang Worth It

Oct 28, 2020 adrian736 Penang Island, Malaysia

If staying here, go for the rasa wing rooms. The extra perks are worth it. Complimentary evening cocktails for 1.5 yrs a highlight of rasa wing. We were a family of four and could fit in the ground floor rasa wing rooms. Even had a little private terrace which was handy when the kids went to bed.
Image of the Tripadvisor rating Heavenly Resort With Great Hospitality

Oct 28, 2020 Samsinah

Had a fabulous weekend stay at Rasa Sayang Deluxe Room (Rasa Wing). Service rendered by all staffs of Shangri-La Rasa Sayang to every guest touch point was warm and sincere. Private, peaceful and harmony with a lush greenery garden and idyllic sorroundings. A nonchalant stroll to discover the beauty of landscape and scenery during our stay. Upon… Read more
Had a fabulous weekend stay at Rasa Sayang Deluxe Room (Rasa Wing). Service rendered by all staffs of Shangri-La Rasa Sayang to every guest touch point was warm and sincere. Private, peaceful and harmony with a lush greenery garden and idyllic sorroundings. A nonchalant stroll to discover the beauty of landscape and scenery during our stay. Upon arrival we were greeted by all staff from the moment we stepped out from our car with a smooth check in. Everyone is friendly, prompt and very helpful. We had a fantastic fine dining at Ferringhi Grill to celebrate my brother in law’s birthday. The food was super delicious although it is quite pricey as the restaurant is an award winning restaurant in Penang and I don’t mine to pay extra when it comes to the quality of the food and best service ever by the staff of that restaurant. Special thanks to En. Izahan, the Manager of Ferringhi Grill restaurant and his team for keeping the highest service level to all guests. Special shout out to En Kamarul, our life guard who always keep an eye to make sure we were safe throughout our stay especially when we were in the pool. Special mentioned to En Aman who found my wallet at the Rasa Wing lounge area. I have dropped out my wallet overnight and I don’t even realized that I have accidentally dropped it until my son received a phone call informing that incident. I have to admit that Shangri-La has the highest standard of integrity by having a staff like En Aman ( sorry I don’t know his full name) and I can’t thank En Aman enough for all that he have done to me. Thank you very much En Aman. I would like to thank everyone for the great service during our stay and not to forget the whole staff of Spice Market. The manager and staff of Spice market took an initiavite to serve breakfast for my son in our private garden. My son loves it too much and feels homey. Shangri-La Rasa Sayang Is such a beautiful, serene and quiet resort. It’s low density and privacy made it perfect for our small family gateway. We enjoyed every moment there to the fullest. Service is truly excellent and property is well kept despite the recent MCO. We look forward to come back to stay here again and again...Highly recommended... Read less
Image of the Tripadvisor rating Beautiful landscape resort.

Oct 25, 2020 Bakhtiar_Muhammad Penang Island, Malaysia

Rasa Sayang Resort never failed me every time I visited this hotel. Still maintaining the classic charm, beautiful landscape and impressive service throughout our stay. Highly recommended to those seeking staycation amidst the limited travel due to pandemic.
Image of the Tripadvisor rating First Shangrila Hotel at Penang

Oct 25, 2020 Jerry7296 Penang Island, Malaysia

I am born in Penang. I never thought of having a local at local. In the past years, I always spend holifays at overseas. In current pandemic situation, I am not unable to travel to overseas. Therefore, I choose Rasa Sayang as a short stay. It is a great experience at Rasa. Althought the building and renovation is a bit old or out dated. But the… Read more
I am born in Penang. I never thought of having a local at local. In the past years, I always spend holifays at overseas. In current pandemic situation, I am not unable to travel to overseas. Therefore, I choose Rasa Sayang as a short stay. It is a great experience at Rasa. Althought the building and renovation is a bit old or out dated. But the staff services are friendly and attentive. Their services are exceeded my expectation. It is highly recommended to stay at Rasa. Encouraged to get a room which allows you to access to Rasa Lounge. At Rasa Lounge, you will be serviced drinks and some light foods during the stay. Read less
Image of the Tripadvisor rating Great place to stay!

Oct 20, 2020 Ariffzaky

Feels homey and really enjoy our time. This is our second time here and definitely will be back again. Rasa wing rooms will be a great choice since u will have all the facilities and also complimentary afternoon tea and evening cocktails