The Cove at Atlantis

Bahamas, Caribbean

The hotel

The all-suite resort within the world of Atlantis, The Cove is dynamic, stylish and very exciting indeed! Located between two of the world’s most spectacular beaches and enveloped in tropical foliage, you’re in for the holiday of a lifetime, with an incredible range of world-class amenities at your disposal. Meandering walkways of cool stone and dark wood lead to your luxury over-sized suite, boasting the latest state-of-the-art amenities and balconies with panoramic, floor-to-ceiling water views. When you can tear yourself away from your comfortable surrounds, there’s much to discover. The all-new Sip Sip restaurant at The Cove Pool indulges guests with decadent Caribterranean fare and Cascades Grill is perfect for casual but tasty dining. Beyond the resort, you’ve also the restaurants of Atlantis to choose from, including the legendary Nobu, the Seafire Steakhouse and more. Opening in Spring 2018, Chef Jose Andres brings his restaurant, Fish, to The Cove. Guests also enjoy full access to Atlantis’s Aquaventure, as well as a total of 20 swimming areas. Cove guests enjoy exclusive access to the recently renovated Cove Pool, an adults-only poolscape, one main pool, two infinity pools and one plunge pool and 20 private cabanas for rental. At night, the pace livens up with the Caribbean’s grandest casino to hand and glitzy Aura nightclub open into the early hours. Alternatively, head to Sea Glass, the lobby lounge at the heart of The Cove Atlantis and a perfect place to kick-back and relax with a drink before or after dinner or both!

Amenities

  • Bar
  • Spa
  • Honeymoon
  • Kids Club
  • Night Club
  • Games Room
  • Beachfront location
  • Golf
  • Restaurant
  • Scuba Diving
  • Snorkelling
  • Casino

Where is it

On Paradise Island, across the harbour from Nassau, the capital of the Bahamas. Transfer time from airport: 30 minutes.

Hotel information

600 oversized suites. Ocean Suites with air-conditioning, balcony, step-down living room, 2 flat-screen HD TVs, NXTV system with HD/digital movies, Internet services and video check-out, Bose 321 sound system, iPod and MP3 docking stations, telephone, WiFi access, mini-bar*, safe, bathrobes, slippers, iron and board and hairdryer. Ocean Suites have 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children.

Breakfast Only Dining Plan option: includes full American or continental breakfast daily at Mosaic, Murray's Delicatessen, Poseidon's Table or Olives.

Please note: children under 11 years of age receive free Breakfast Only Dining Plan when an adult on the same booking purchases a dining plan. Children aged 12–17 years are charged as per adult rates for dining plans. Complimentary children's dining plans will be the same as the plan purchased by the adult.

Deluxe Ocean Suites are as above but more spacious, and are located on higher floors of The Cove with full panoramic views of the resort, harbour and ocean, with 1 king-size bed and 1 double sofa bed sleeping maximum 3 adults or 2 adults and 2 children.

Cove Club Deluxe Ocean Suites are as Deluxe Ocean Suites but with exclusive Club privileges which include dedicated concierge for restaurant, golf, spa and cabana reservations. The Club serves gourmet breakfast and delicate hors d’oeuvres during the day, as well as signature and speciality cocktails in the evening.

Indigo Suites are located on floor 8 through 15, and have views from the balcony of the ocean and either Nassau Harbour or Atlantis' waterscape, with either 1 king-size or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children.

Azure Suites are located on the top 5 floors, offering breathtaking views of Atlantis, Nassau and the Bahamas Paradise Island. Features include furnished balcony, deep soaking tub with glass-bricked rainfall showers, and separate living area. 1-Bedroom Azure Suites sleep maximum 4 adults or 2 adults and 2 children. 2-Bedroom Azure Suites sleep maximum 7 adults or 4 adults and 3 children.

Sapphire Suites feature floor to ceiling windows with panoramic ocean views, an expansive living area and bathrooms with deep soaking tubs. 1-Bedroom Sapphire Suites sleep maximum 4 adults or 2 adults and 2 children. 2-Bedroom Sapphire Suites sleep maximum 7 adults or 4 adults and 3 children.

Fish by Chef Jose Andreas (fresh seafood), Mosaic, (buffet restaurant with Mediterranean influenced cuisine), The Cove Pool Café and Bar (bistro tables and chaise lounge service). Guests also have the choice of 21 restaurants and 19 bars and lounges within the Atlantis resort. 24-hour room service*.

Atlantis Casino, Aura Nightclub featuring VIP seating and bottle service, Sea Glass lobby lounge, movie theatre and comedy club.

Guests have full access to Aquaventure as well as 20 additional swimming areas. Exclusive access to The Cove Pools adults-only pool, with a live DJ spinning music, 3 main pools, 2 infinity pools, a plunge pool, 20 private cabanas* for rental and pool-side gaming. Each pool deck offers lounge chairs for sunbathing and complimentary beach towels. Mandara Spa*. Tom Weiskopf-designed 18-hole Championship golf course* is nearby. Non-motorised water sports, including snorkelling and scuba diving*. Atlantis Kids Adventures (3-12 years), CRUSH Teens Club (13-18 years), video games room and much more.

World-class duty-free, haute couture shopping. Babysitting*. Laundry/dry-cleaning service*.

This hotel has resort fees that are included in the room rate (subject to change)

Resort fee includes: - Access to Aquaventure, a one-of-a-kind 141-acre waterscape - WiFi in guest rooms and lobby areas for up to four devices per room - Access to the fitness centre: up-to two guests per day, per room - Fitness centre access entitles guests to complimentary use of the cardio studio, universal and free weights only (tennis, fitness classes, and personal training sessions are not included) - Two 12 oz bottles of water daily per room - In-room coffee and tea - Unlimited local phone calls - Access to the Atlantis Movie Theatre - Casino lessons - Resort shuttle service. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

* Denotes local charge.

Please note: child ages at this property are up to and including 11 years. This is applicable to the breakfast only dining plan and room occupancies.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1775)
  • Very good (929)
  • Average (431)
  • Poor (273)
  • Terrible (245)
Image of the Tripadvisor rating Be careful with your money!

Oct 16, 2020 Cat_Led_M

My husband and I scheduled our first anniversary trip here. Due to COVID-19 and the resort being closed, we cancelled our trip. We were told that we would get our pre-payment (over $2700) back within 90 days. I totally understand that things are taking longer due to limited staff. However, we got to over 110 days, multiple emails and phone… Read more
My husband and I scheduled our first anniversary trip here. Due to COVID-19 and the resort being closed, we cancelled our trip. We were told that we would get our pre-payment (over $2700) back within 90 days. I totally understand that things are taking longer due to limited staff. However, we got to over 110 days, multiple emails and phone calls later, with no refund. They kept promising it was coming, but we got the runaround every time we contacted them. Finally, we threatened to call a lawyer and got our refund within 24 hours. I understand that they're struggling with being closed for months, but so were we without that substantial amount of money! It is unacceptable that they are holding people's money without actually providing the service (a hotel stay). We were looking forward to coming to visit after the pandemic, but they will never get our business after their mishandling of this ordeal. Read less
Image of the Tripadvisor rating OVER 100 DAYS AND STILL NO REFUND!!

Oct 11, 2020 W7620OKdanielled

My family and I had planned a trip to visit the Atlantis in August 2020. Due to the pandemic we had to cancel as we could not fly and the Atlantis us shut down. On June 6,2020 I emailed to cancel the reservation, I was told that it was cancelled and the refund would take 60-90 days. It is now 127 days since I have cancelled and still no refund!!!… Read more
My family and I had planned a trip to visit the Atlantis in August 2020. Due to the pandemic we had to cancel as we could not fly and the Atlantis us shut down. On June 6,2020 I emailed to cancel the reservation, I was told that it was cancelled and the refund would take 60-90 days. It is now 127 days since I have cancelled and still no refund!!! I have written over a dozen emails only to receive the same response, “ we are sorry but due to limited staff, refunds are taking longer than than usual”. IT IS UNETHICAL TO HOLD OVER $3,000 SOMEONE’S MONEY FOR 125 DAYS , ESPECIALLY WHEN I CONTINUE TO HAVE TO PAY THIS MONEY OFF OF MY CREDIT CARD EACH MONTH. IF THE ATLANTIS IS SO BACKED UP WITH REFUNDS, THEN MAYBE THEY SHOULDN’T HAVE SUCH A LIMITED STAFF. DO NOT BOOK THE ATLANTIS!!! Read less
Image of the Tripadvisor rating Won’t refund money

Oct 8, 2020 840mjb Mequon, Wisconsin

Stay away!!! My convention was canceled due to Covid and I was promised a full refund on my pre-paid package by the end of July, then August and I still haven’t received a dime back! What a terrible way to treat a customer. The charge happened instantly. I’ve called, talked to supervisors and get the same line. I’ll expedite with accounting.
Image of the Tripadvisor rating Over 90 days and no refund from Atlantis!

Oct 1, 2020 113sunnyg Belmar, New Jersey

Booked a trip pre-covid - cancelled over 90 days ago and still no refund. I called to inquire about the refund and they said they will "escalate", this was 3 weeks ago and still no refund. Please do the right thing Marriott and refund our money, I see a lot of reviews on this and will keep posting until I get my refund.
Image of the Tripadvisor rating Over 112 days and still no refund

Sep 10, 2020 Agule1 Staten Island, New York

Originally booked this trip pre-covid back in February. 2 ocean front suites at the Cove. Canceled back in the beginning of May and requested a full refund. Was told it can take from 60-90 days. It is now over 112 days and still no refund. I have stood at this property many times before and spent countless amounts of money there. It is … Read more
Originally booked this trip pre-covid back in February. 2 ocean front suites at the Cove. Canceled back in the beginning of May and requested a full refund. Was told it can take from 60-90 days. It is now over 112 days and still no refund. I have stood at this property many times before and spent countless amounts of money there. It is unacceptable to wait over 112 days for a refund. I have been nothing but patient and fully understand the current environment we are all in but this is totally unacceptable!!!! I believe the Atlantis is currently owned by Marriott. Both Marriott and the Atlantis have completely dropped the ball. I was told today that my refund was escalated to accounting on Aug 21st. I canceled back in May. Something is definitely wrong here. It's sad to see an establishment like this treat people so unfair. Read less