Zoetry Villa Rolandi Isla Mujeres Cancun

Playa Mujeres, Mexico

The hotel

A luxurious, secluded retreat, set on an island, 25 minutes from the mainland, you’ll enjoy luxury oceanfront accommodation as well as tranquility, holistic wellness and ‘Endless Privileges®’. All rooms are oceanfront, ideal for admiring picture-perfect sunsets, but first more about those privileges. They include no check-in/check-out time, a bottle of sparkling wine and fresh fruit delivered daily. Guests also have access to personalised, 25-minute private yacht transfer between the mainland and the island to visit sister resorts, although we guarantee you’ll be hard pushed to leave this one! Dining is at the award-winning Casa Rolandi, specialising in North Italian-Swiss cuisine and featuring an al-fresco dining panoramic terrace so you can admire the views over a cocktail or two. Alternatively, take advantage of the 'Sip, Savour and See' Dining Experience — inviting guests to sample the menus, top-shelf spirits and live entertainment at AMResorts properties close by.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Wedding
  • Honeymoon
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Beachfront location
  • Restaurant

Where is it

On the beach on the exclusive island of Isla Mujeres. Close proximity to Isla Mujeres Underwater Museum (MUSA). Transfer time from Cancun Airport to the Isla Mujeres ferry port, Marina Hacienda del Mar: 40 minutes, then a 25-minute private yacht transfer to Isla Mujeres.

Hotel information

35 finely appointed rooms and suites with spectacular oceanfront views. Some with private terrace, air-conditioning, satellite TV, telephone, complimentary WiFi access, complimentary mini-bar, Bvlgari® bath amenities, pillow menu, fine luxury linens, therapeutic shower, steam bath, vanity mirror, 24-hour room service, sitting area with a sofa and ceiling fan, bathrobes, slippers, tea/coffee-making facilities, safe and hairdryer. Superior Oceanfront Room with 1 king-size bed, sleeping maximum 2 adults.

Please note: these rooms do not have a terrace.

All Inclusive of: Endless Privileges® include a Yacht transfer from Marina Hacienda del Mar in Cancun to the hotel from 6:00am-10:30pm (reservations must be made at least 24-hours prior to arrival or to guarantee the service. After regular yacht operating hours, transfer service, subject to weather conditions, may be provided but charges will apply). Finely appointed oceanfront suites. Daily breakfast, lunch and dinner gourmet dining options with an assortment of organic, local and gluten-free food and beverage selections. Unlimited cocktails and specialty beverages and top-shelf spirits from a variety of domestic and international brands. 24-hour concierge service. Complimentary WiFi. Twice daily refreshed mini-bar. Bvlgari® bath amenities. Pillow menu, fine luxury linens and bathrobes and slippers. Complimentary beach bag handmade by "Amor a la Niez, AC," a non-profit organisation and the only learning centre on Isla Mujeres for children with special needs. No check-in or check-out time (subject to availability). Maid service three times daily. Welcome bottle of tequila. Bottle of sparkling wine and fresh fruit plate daily. Complimentary overnight laundry service. Complimentary worldwide calls. Access to sauna and . Daily afternoon tea time featuring real live plants for tea infusions at 5:00pm in the lobby. Entertainment activities with an emphasis on culture, art and education. Romantic Sunset ride on our private yacht twice a week (time and dates of schedule may vary seasonally and due to weather conditions. Reservations must be confirmed in advance with our concierge desk).

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Zoetry, Secrets, Breathless, Dreams, Sunscape and Now Resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply). 

Junior Suite Oceanfront with sitting area featuring access to a private terrace with a whirlpool, separate bedroom with 1 king-size bed and living area with sofa bed, sleeping maximum 3 adults or 2 adults and 1 child.

Junior Suite Verandah Oceanfront with direct pool access, private terrace with sea views and a lounge sitting area. 1 king-size bed or 2 single beds, sleeping maximum 3 adults.

Junior Suite Superior Oceanfront with 1 king-size bed and additional sofa bed in living area, sleeping maximum 3 adults or 2 adults and 1 child.

Presidential Suite Oceanfront on three-levels with whirlpool, master en-suite bedroom with 1 king-size bed on the second floor, separate living and dining area, private bar and terrace, sleeping maximum 2 adults.

Casa Rolandi with a bar area (Swiss/Northern Italian cuisine, open for breakfast, lunch and dinner), Le Méttisage (French/Mexican cuisine, open for dinner) and Cozy Bar. 24-hour private, in-suite dining, reservation-free restaurants. Beack and poolside snacks served between 11:00am-6:00pm. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighboring Zoetry, Secrets, Breathless, Dreams, Sunscape and Now Resorts (terms and conditions apply).

2 swimming pools and 1 outdoor seawater pool. Thalasso Spa* (complimentary 20-minute hydro massage treatment per guest). Fitness centre. Daily yoga. Massage demonstrations. Cucumber pads experience in pool area. Water sports* including kayaking and diving*. Meditation, stretching classes, romantic sunset rides on the resort's private yacht, culinary lessons, cocktail lessons, Spanish lessons, wine tasting and fishing*. Bicycles with bike tour to the Temple of Ixchel. Complimentary green fees at nearby Playa Mujeres Golf Club*.

Complimentary WiFi access. Complimentary laundry/dry-cleaning service, 24-hour room and concierge services. Private dock in lagoon Makax, deluxe yacht services* (subject to weather conditions and yacht capacity. Reservations must be made). Tour and rental arrangements*. Medical services* (on-call).

* Denotes local charge.

Dress code: casual elegance in restaurants. No sleeveless shirts or flip-flop. Long trousers required for men.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1487)
  • Very good (308)
  • Average (105)
  • Poor (37)
  • Terrible (23)
Image of the Tripadvisor rating It was so good to be back!

Jan 4, 2021 winovak

We returned last night from a 2 week holiday stay after 2 failed attempts to visit earlier in the year. Just a fabulous time. The hotel is extremely Covid safe, no fear of having been exposed to Covid at the hotel, but the airports,and Centro on the Island are a different story! Just the place we needed to be for true relaxation. Service as always… Read more
We returned last night from a 2 week holiday stay after 2 failed attempts to visit earlier in the year. Just a fabulous time. The hotel is extremely Covid safe, no fear of having been exposed to Covid at the hotel, but the airports,and Centro on the Island are a different story! Just the place we needed to be for true relaxation. Service as always is great at the front desk,security,pool,beach, restaurant,housekeeping and laundry. The private transport to the Island is a very important safety factor as the Ferry was extremely crowded with little or no social distancing. Both the Christmas and New Year’s dinners were delicious as were each meal we had during our stay. LeMetissage is not opened, which we did not miss as CasaRolandi has an extensive menu, open air also. They did resume the Sunset Cruise, acquired some more English speaking DVD’s, a supersonic electronic cleaner for your phone, pens, keys, wallet etc in case you fear contamination at the desk. The Cozy has to remain closed til the island goes “green light”, but we had no problem getting pre/after dinner drinks in the lobby, which always has a beautiful breeze and it’s entertaining to watch the silversmith work. Read less
Image of the Tripadvisor rating Great anniversary week

Dec 27, 2020 mcblessed2007 Chippewa Falls, Wisconsin

We just spent a great week at Zoetry Rolandi Isla Meujeres. Hands down the best resort food I have ever had. Everyone was a standout and went over and above giving exceptional service. Even though this resort is small, the Island is just an extension of the resort. If you want to be spoiled in a quiet relaxing atmosphere with exceptional service… Read more
We just spent a great week at Zoetry Rolandi Isla Meujeres. Hands down the best resort food I have ever had. Everyone was a standout and went over and above giving exceptional service. Even though this resort is small, the Island is just an extension of the resort. If you want to be spoiled in a quiet relaxing atmosphere with exceptional service this is the resort for you. Read less
Image of the Tripadvisor rating Excellent service and food

Dec 26, 2020 KMIED Mexico City, Mexico

Finaly an hotel giving some Xmas spirit over this particular festive season, we found a tree, decoration all over the lobby and restaurant, even the staff were wearing a santa hat and xmas face mask. We first were a bit dubitative discovering the no so charming outside building and quite dated lobby but we have to admit all was washed away when… Read more
Finaly an hotel giving some Xmas spirit over this particular festive season, we found a tree, decoration all over the lobby and restaurant, even the staff were wearing a santa hat and xmas face mask. We first were a bit dubitative discovering the no so charming outside building and quite dated lobby but we have to admit all was washed away when we sat to the restaurant table where we got to experienced several mouthwatering meals. All is included and they don't cheat on the food and beverage quality. The restaurant and hotel style is classic italian, a bit old fashion but well executed. The service is attentionate and surprisingly not requesting you to tip. They provide the rooms with Bulgari amenities, a spanish spumante bottle and a tequila souvenir bottle. Laundry is also included but we stayed to short to enjoy it. The room are spacious and comfortable, with a very enjoyable jacuzzi on your private terasse. Again the furniture are a bit aged and would deserve a resfresh but it kinda fits with the whole hotel style. They have a small but very pretty private beach with pristine water as well as 3 pools. Beach service is very proactive and caring. We could only enjoy their private transfer boat on the way back due to weather issues but they nicely offered a refund for our way-in expenses. I would definitely chose them again if I was to come back at Islas Mujeres. Read less
Image of the Tripadvisor rating Wonerful, once again!!

Dec 21, 2020 Laura H

We love this place! The people make the whole experience-- the staff is so eager to meet your every need! The resort is in an exceptional location, the view is to die for and the island is so much fun! There were a few small things that we would improve on-- the main problem is that in the winter, all of the pools are almost impossible to use. … Read more
We love this place! The people make the whole experience-- the staff is so eager to meet your every need! The resort is in an exceptional location, the view is to die for and the island is so much fun! There were a few small things that we would improve on-- the main problem is that in the winter, all of the pools are almost impossible to use. The water was so cold that only a few of us dared to stay in for more than a few minutes . Rolandi is a very quiet resort and the main attraction is the pool and small beach, so if the pool isnt useable then you are pretty limited. I did ask if they could heat even one of them but they didnt reallly give me an answer. The last time we were there, the salt pool was heated and the jets were on, but not available this time. The resort needs some repairs in the rooms and pools, but other than that, it was fabulous! The restaurant is so good, too! The French restaurant was not open when we were there, nor the Cozy Bar (COVID), but we never missed them. We will be back as soon as the repairs are done. Definitely rent golf carts to run around the island, and stop by the little turtle sanctuary, they could use our donations as they do a great thing there! Special thanks to Jerry, the restaurant manager, the cooks for cooking our fish that we caught on our trip to perfection, Ulysses and Malda at the pool, and Malena the UVC rep!! Read less
Image of the Tripadvisor rating Relaxing and Pampered stay during Covid-19

Dec 11, 2020 Seaedwards Regina, Saskatchewan

This is our 1st stay at Zoetry Villa Rolandi, and it was a relaxing and enjoyable stay. Many of our friends were in disbelief that we would choose to travel during a pandemic, especially Mexico where they thought the reporting of Covid-19 was not very accurate or safe. I would say to those disbelievers that the cleanliness and constant… Read more
This is our 1st stay at Zoetry Villa Rolandi, and it was a relaxing and enjoyable stay. Many of our friends were in disbelief that we would choose to travel during a pandemic, especially Mexico where they thought the reporting of Covid-19 was not very accurate or safe. I would say to those disbelievers that the cleanliness and constant disinfecting was substantially better and above what was being done in Canada and the US. All staff were wearing masks at all times. Tables were space out appropriately for social distancing, so were the chairs on the beach and at the pool. I felt safe and well looked after at the AM resorts in Mexico. There was only 1 restaurant open during our stay, however there was enough food choices for a 7 day stay or more, and the food was excellent. The service was attentive without hovering. The rooms were showing their age a bit, however very clean, disinfected, and comfortable. Having a pillow choice made for a very peaceful sleep. You can always find something wrong with a place if you go looking for it, however I you go with the intent of have a excellent time regardless of situations your cannot control, your will have an exceptional stay at the Zoetry Villa Rolandi. Read less