Crystal Lodge

Whistler, Canada

Virgin rating

Summer at Crystal Lodge
Deluxe King Studio
Winter at Crystal Lodge
1-Bedroom Queen Suite
Deluxe Queen Studio
Loft Suite living area
Loft Suite bedroom
Summer at Crystal Lodge
Deluxe King Studio
Winter at Crystal Lodge
1-Bedroom Queen Suite
Deluxe Queen Studio
Loft Suite living area
Loft Suite bedroom

The hotel

Set in an unbeatable spot in the heart of Whistler, the Crystal Lodge is a home away from home, but with the added backdrop of those epic mountains. Have a dip in the year-round heated pool, and after a day on the slopes the hot tub will be a relaxing treat. You can enjoy tasty food in one of the restaurants, and grab a hot drink from Starbucks® before stepping out into the bustling village.

Amenities

  • Wheelchair access
  • Ski
  • Bar
  • Fitness Centre/Gym
  • Games Room
  • Hot tub
  • Internet Access
  • Laundry Service
  • Restaurant
  • Swimming Pool
  • Valet parking

Where is it

In the heart of Whistler Village just steps from both the Whistler and Blackcomb gondolas. Transfer time from Vancouver Airport: 2 hours.

Hotel information

158 rooms on 3 floors in 1 building. All rooms with HD flat-screen cable TV with pay films and games*, mini-fridge, tea/coffee-making facilities, complimentary WiFi access and hairdryer. Crystal Rooms have breathtaking mountain and village views and come with either 1 king-size bed sleeping maximum 2 adults or 2 double beds sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Studio Rooms are equipped with microwave, sink and mini-fridge and are located in the Lodge Wing. These rooms are more spacious and luxurious with 2 queen-size beds or 1 king-size bed plus sleeper sofa, sleeping maximum 4 adults or 2 adults and 2 children.

Old Spaghetti Factory (open for lunch and dinner), Beacon Pub & Eatery (local cuisine, open for lunch and dinner), and Basalt Wine & Salumeria. Crystal Lounge Bar and Starbucks™. Outdoor heated swimming pool and hot tub. Fitness room, open 24-hours with cardio-equipment and free weights. Sauna. Shopping galleria with over 20 shops and cafés. Salon*. Guest laundry facilities*. Dry-cleaning service*. Complimentary ski valet. Concierge service. Seasonal games room (open from 26 Nov-20 Apr annually) with ping pong table, shuffleboard, foosball and Xbox Kinect. Crystal Advantage Discount card providing dining, retail and salon benefits. Underground heated car parking CA$24 per day plus tax (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Please note: occupants must be 21 years of age or older, guests under 21 must be accompanied by an adult in existing room.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2714)
  • Very good (1241)
  • Average (339)
  • Poor (92)
  • Terrible (59)
Image of the Tripadvisor rating Long walk to room, refurbished but not well.

Apr 9, 2024 harrybrown5

We were sent down a long passage to get to elevators only to find we had to retrace our steps but on an upper floor to just above the lobby! . We found out from other patrons how to operate the elevator …key required to go up, not down.! The room is okay, its been refurbished… the marks are obvious … chipped sink, ceiling has been re-gyp-rocked… Read more
We were sent down a long passage to get to elevators only to find we had to retrace our steps but on an upper floor to just above the lobby! . We found out from other patrons how to operate the elevator …key required to go up, not down.! The room is okay, its been refurbished… the marks are obvious … chipped sink, ceiling has been re-gyp-rocked at some time and the sliding door to the bathroom is a dead giveaway. - it kinda slides but you can hear the ball bearing rolling along - lubrication? Please! . This is no spring chicken. Put in a proper door for your own good business sake! We used to have really nice rooms at this hotel, but given the present room condition and the price, we will probably stay elsewhere next time. Read less
Image of the Tripadvisor rating Excellent hotel and resort

Apr 4, 2024 JoanneandSimon UK

Perfect location in Whistler Village and 5 minutes walk from the three lifts in the village. The rooms do differ in size - we booked our daughters a twin room and it was considerably bigger than our king room which was quite small but absolutely adequate for us. We hired from the ski hire shop located in the hotel - very professional team and… Read more
Perfect location in Whistler Village and 5 minutes walk from the three lifts in the village. The rooms do differ in size - we booked our daughters a twin room and it was considerably bigger than our king room which was quite small but absolutely adequate for us. We hired from the ski hire shop located in the hotel - very professional team and great equipment for every level of skier/snowboarder. We stayed in Vancouver before holidaying in Whister and used the Skylynx service from Vancouver to Whistler and from Whistler to Vancouver Airport - very reasonable and excellent prompt service. You will find so many fabulous restaurants in the resort and great bars. If you need a day away from the slopes the Scandinave Spa is very relaxing and peaceful - there is no talking or mobiles permitted so it gives you time to switch off in a beautiful forest setting. The mountains are wide and beautiful, there are no red runs - greens, blues and blacks so a lot of the blues would be categorised red in Europe. I feel so lucky to have experienced this beautiful place and if we do return I would stay at the Crystal Lodge again. Read less
Image of the Tripadvisor rating Great property

Mar 30, 2024 goingwiththewind2018 Annapolis, Maryland

We stayed for 4 nights at the Crystal Lodge. Not only was it a short walk to both gondolas but it was in the heart of the village - close to restaurants and nightlife. The staff was attentive, courtious and responsive. The room was cleaned everyday while we were out and they had nice items in the minibar. Our room had a kitchenette that made our… Read more
We stayed for 4 nights at the Crystal Lodge. Not only was it a short walk to both gondolas but it was in the heart of the village - close to restaurants and nightlife. The staff was attentive, courtious and responsive. The room was cleaned everyday while we were out and they had nice items in the minibar. Our room had a kitchenette that made our stay a little more enjoyable. Great property and I would highly recommend it to every family! Read less
Image of the Tripadvisor rating Family skiing holiday

Mar 27, 2024 justinshipway Gymea Bay

We really enjoyed our stay at Crystal Lodge. Room was accomodating for 5. Loved having kitchenette. Location was fantastic. Great being at the centre of everything. Staff were friendly, rooms were clean and tidy and cleaned daily which was great. Would stay there again.
Image of the Tripadvisor rating Crystal Lodge Whistler - King Room

Mar 25, 2024 James T

We stayed for a week at the Crystal Lodge while skiing Whistler Blackcomb. The hotel itself is about as close to the slopes as you can get and is extremely convenient for accessing other amenities such as rental stores and restaurants. The only slight inconvenience is that the ski valet service is actually very close to the hotel (compared to… Read more
We stayed for a week at the Crystal Lodge while skiing Whistler Blackcomb. The hotel itself is about as close to the slopes as you can get and is extremely convenient for accessing other amenities such as rental stores and restaurants. The only slight inconvenience is that the ski valet service is actually very close to the hotel (compared to other hotels that operate at the bottom of the slopes) and ends fairly early (at 4pm when the final lift is 4pm). Our room was immaculately clean and surprisingly quiet considering it overlooked the main village thoroughfare (silencing ear buds were also provided in room but we never needed them). The bed was large and comfortable, and we had everything we needed in room (lots of USB charging sockets, hair dryer, toiletries etc.) Staff were exceptionally helpful and always available. We never used the pool, hot tub or sauna (the pool and hot tub in particular were a bit of a trek from our room) but everything looked very clean and well maintained. Although there are a couple of bars and a restaurant in the “complex”, you should note there isn’t an actual hotel restaurant, so you’ll need to get breakfast etc. somewhere else. But with so many immediate options, this was never an issue for us. Read less