Secrets the Vine Cancun

Cancun, Mexico

Virgin rating

Preferred Club Pool at Night
Deluxe Ocean View Room
Double Deluxe Ocean View
Deluxe Ocean View Room Bathroom
Market Cafe Restaurant
The Half Time Sports Bar
Preferred Club Swimming Pool
Red Piano Bar
The Wine Bar
Lobby
Honeymoon Suite Ocean Front
Honeymoon Suite Ocean Front
Master Suite Ocean Front
Bathroom for Master Suites
Nebbiolo
Olio
Master Suite Ocean View
Master Suite Ocean View
Sea Salt Grill
The Vine Cafe
The Vine Lounge
Junior Suite Ocean View
Preferred Club Junior Suite Ocean View
Bluewater Grill
Dragons
Spa
Preferred Club Pool at Night
Deluxe Ocean View Room
Double Deluxe Ocean View
Deluxe Ocean View Room Bathroom
Market Cafe Restaurant
The Half Time Sports Bar
Preferred Club Swimming Pool
Red Piano Bar
The Wine Bar
Lobby
Honeymoon Suite Ocean Front
Honeymoon Suite Ocean Front
Master Suite Ocean Front
Bathroom for Master Suites
Nebbiolo
Olio
Master Suite Ocean View
Master Suite Ocean View
Sea Salt Grill
The Vine Cafe
The Vine Lounge
Junior Suite Ocean View
Preferred Club Junior Suite Ocean View
Bluewater Grill
Dragons
Spa

The hotel

This is Secrets first ever resort in Cancun and it’s a stunner! Adults-only and Unlimited-Luxury®, the design is cutting edge with every state-of-the-art facility you can think of. All rooms have private balconies revealing magnificent views of every sunrise and sunset over the ocean or lagoon. For true indulgence, head to the Secrets Spa by Pevonia®, inspired by local cave-like structures and cenotes; it’s a sublime experience, guaranteed to take your breath away! If yoga is more your thing, join like-minded others for some zen-like meditation in the open air or head to the pool for a spot of water aerobics. If you’ve always wanted to salsa, there are dancing lessons galore. After an action-packed day, or indeed a day just spent soaking up the sun — the choice is yours — head back to your beautifully appointed suite for sundowners on the terrace or enjoy a sommelier-led wine tasting with some of the world’s finest wine collections. When it comes to dining, again you’re spoilt for choice. The finest cuisine from around the world is served to you in a variety of restaurants, each one the perfect venue to linger in a while, soaking up the romantic atmosphere. Fancy a film after dinner? Some evenings there are films on the beach or dance the night away in the sports bar to the latest DJ-spun tunes!

Amenities

  • Kayaking
  • Sailing
  • Scuba Diving
  • Snorkelling
  • Windsurfing
  • Honeymoon
  • Wedding
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Spa

Where is it

In central Cancun, alongside a powder-white beach, conveniently located close to enticing nightlife, fine restaurants and fabulous shopping. Transfer time from Cancun Airport: 20 minutes.

Hotel information

497 rooms. All with air-conditioning, balcony, Italian porcelain floors, teak wood furnishings and welcoming beds dressed with the finest luxury linens. Luxurious bathrooms wrapped in white glass. Satellite TV, telephone, complimentary WiFi access, mini-bar, tea/coffee maker, iPod docking station, safe, hairdryer, iron and board, chaise lounge or sofa, 24-hour room service, bathrobes and slippers and his-and-hers armoire. Deluxe Partial Ocean View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

All Inclusive of: Unlimited-Luxury® includes all meals (full breakfast, lunch and dinner) and snacks. Unlimited beverages including domestic and International alcoholic and non-alcoholic drinks at any of the resort bars. Concierge services. Pool and beach wait service. WiFi. No wristbands required. All gratuities. All activities and entertainment above unless otherwise stated. 24-hour room service. Mini-bar (refreshed daily with soft drinks, juice, bottled water and beer).

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at companion properties (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply).

Deluxe Ocean View Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults.

Junior Suite Ocean View Rooms with seating area and 1 king-size floating bed, sleeping maximum 2 adults.

Honeymoon Suite Ocean View Rooms with 1 king-size floating bed and separate seating area, sleeping maximum 2 adults.

Honeymoon Suite Ocean Front Rooms with stunning ocean front views, 1 king-size floating bed and separate seating area, sleeping maximum 2 adults.

Master Suite Ocean View Rooms with breathtaking views over the Caribbean Sea and television lounge/den that can be utilised as a second bedroom with pull-out sofa, main living area with dining table, 1 king-size floating bed, in-room soaking tub and corner terrace, sleeping maximum 3 adults.

Master Suite Ocean Front Rooms are as Master Suite Ocean View Rooms but with stunning ocean front vistas, sleeping maximum 3 adults.

Preferred Club Deluxe Ocean View Rooms are as per Deluxe Ocean View Rooms but with personal receptionist concierge allowing guests to check-in on their own floor, 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Preferred Club Junior Suite Ocean View Rooms are as per Preferred Club Deluxe Ocean View Rooms but with separate seating area, sleeping maximum 2 adults.

Preferred Club Honeymoon Suite Ocean View Rooms and Preferred Club Honeymoon Suite Ocean Front Rooms offer a private balcony with teak wood furnishings with stunning ocean views, with 1 king-size bed sleeping maximum 2 adults.

Preferred Club Master Suite Ocean View Rooms with 1 king-size bed and a pull-out sofa bed, sleeping maximum 3 adults.

Preferred Club Master Suite Ocean Front Rooms offer a spacious living area with Italian porcelain floors, dining table, sitting area and sofa. With 1 king-size bed and a pull-out sofa bed sleeping maximum 3 adults.


Preferred Club Benefits include:

  • Private Preferred Club Lounge 
  • Preferred status and amenities 
  • Concierge service 
  • Daily Continental breakfast service in the lounge 
  • Afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors in the lounge 
  • Private swimming pool 
  • Pillow menu 
  • Complimentary newspaper in room every day (English or Spanish) 
  • Complimentary computer access in Preferred Lounge 
  • Upgraded mini-bar service 
  • Upgraded bath amenities

7 reservation-free restaurants: Market Cafe (main buffet restaurant for breakfast and lunch, Mexican food for dinner), Nebbiolo (Italian restaurant), Dragons (Asian fusion restaurant), Olio (Mediterranean restaurant), Sea Salt Grill (Peruvian cuisine), Bluewater Grill (grill and steak restaurant), Barefoot Grill (snacks/grill). The Vine Bazaar: The Café (24-hours, premium coffee, snacks, late night bites). Room service (24 hours). 7 bars. Signature element of wine with a winery or wine wall including over 3,000 varieties of wine. Sommelier-led wine tastings* with some of the world’s finest wine collections as well as wine pairings and wine education.

Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at companion properties (terms and conditions apply).

Outdoor lounge, piano lounge, sports bar. Evening entertainment. Live music. Theme party nights. Films on the beach. Sommelier-led wine tastings*. Cocktail classes.

3 infinity pools and terrace swimming pool, outdoor whirlpool. Fitness centre. Secrets Spa by Pevonia®* with beauty salon*. Outdoor yoga. Water aerobics. Football. Volleyball. Deep-sea fishing*, scuba diving* and snorkelling*. Table tennis. Billiards. Dancing lessons. Discounted green fees at a nearby golf course (golf cart rental* mandatory, transportation not included, terms and conditions apply, subject to change). Wine tasting*. Mixology cocktail classes.

Laundry/dry-cleaning service*. 24-hour front desk. 24-hour room service and concierge services. Currency exchange, business centre, gift shop*, game area, travel agency* and car rental*. Complimentary WiFi throughout.

* Denotes local charge.

Please note: no reservations need to be made in any of the restaurants.

Please note: adults-only hotel for guest aged 18 years and over.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (13588)
  • Very good (2305)
  • Average (864)
  • Poor (333)
  • Terrible (297)
Image of the Tripadvisor rating Cooking excursion

Apr 23, 2024 McKenna S

Food was prepared for us as an entertainment excursion. The group was very small but it was well worth the experience. Very good food was served throughout a three course meal of lunch. The chefs demonstrated how to prepare different foods and we got to do hands on cooking with them. Well worth the experience
Image of the Tripadvisor rating Gorgeous Beach and Hotel for a Girls' Trip

Apr 23, 2024 TiffanyW163 Minnetrista, Minnesota

My mom and I went here to celebrate my 40th birthday. The beach area was gorgeous, and the pools were great. The food was pretty good, the service was great and the room was fabulous. We had a balcony with a view of the bay and the ocean which was wonderful! We watched the sun rise every morning.
Image of the Tripadvisor rating We’re already looking at dates to return

Apr 23, 2024 Tattooed_fitgirl

I highly highly suggest booking this resort. It absolutely exceeded our expectations and we already can’t wait to go back. The resort is absolutely beautiful and well maintained. The service overall from housekeeping to restaurants to pool/beach staff is top notch. The food was the best we have ever had at a resort. I have dietary restrictions and… Read more
I highly highly suggest booking this resort. It absolutely exceeded our expectations and we already can’t wait to go back. The resort is absolutely beautiful and well maintained. The service overall from housekeeping to restaurants to pool/beach staff is top notch. The food was the best we have ever had at a resort. I have dietary restrictions and I was able to get everything fully customized and gluten free We loved not having to make reservations as well The app is also very helpful with checking out restaurants and menus ahead of time, full daily listing of activities, booking room service ahead of time and any inquiries or assistance you need. We always received a response within a few minutes. The view is amazing and I also recommend upgrading to the preferred club so you have access to the 12th floor pool and restaurant It is definitely a more relaxing environment but there is the perfect amount of entertainment ! Read less
Image of the Tripadvisor rating Pleasant stay at The Vine Cancun

Apr 23, 2024 Oliver C

I went to The Vine Cancun for a week with my girlfriend and her parents. It was overall a great stay with just a couple of hiccups. First of all I want to give a big shout out to the entertainment team. Especially Angel and Diego, they are absolutely fantastic! Easily the highlight of our trip was getting to know them and participate in as many of… Read more
I went to The Vine Cancun for a week with my girlfriend and her parents. It was overall a great stay with just a couple of hiccups. First of all I want to give a big shout out to the entertainment team. Especially Angel and Diego, they are absolutely fantastic! Easily the highlight of our trip was getting to know them and participate in as many of the activities they hosted as possible. Super friendly, fun, and amazing guys. The resort and scenery around is beautiful. Not much to complain about there except for some beach umbrellas around the resort that have holes in them and need replacing. That being said I'm just being nitpicky, it wasn't a big deal. Our room was gorgeous with a great view. I did notice a lot of the outlet covers were kind of just hanging off the wall, not super secure. Not sure if that's a safety concern with the wiring and all but I thought I would bring it up. We had a leak a couple of days into our stay from the roof. We went to bed and in the morning found the roof leaking water right into the hall by our day into the bedroom area. We called down and they did have someone come up in less than an hour to fix it and all was well after that. It does potentially speak to the quality of the buildings construction though. The food and drinks were quite good, no complaints there except for the absurdly long wait times at the steakhouse. I'm not talking about the wait to get in, but having to wait almost half an hour for someone to come take our order, appetizers not coming for over 45 minutes. Just every single thing once inside the restaurant took so long. We weren't sure if that one restaurant was jus severely understaffed but in the week we were there we went twice and it wasn't just a one time thing. This was not the case in any of the other restaurants at the resort. Bartenders were amazing over all except for one in the piano bar. I don't recall his name but there was one guy who had quite the attitude with everyone, even with very friendly and tipping guests. Most of the shows were great with a few exceptions. I won't name them as I believe taste in shows can be quite subjective. I've gone on for a while but in conclusion it was a fantastic time besides a couple little things. We were sad to leave and will miss everyone there. Can't wait to go again! Read less
Image of the Tripadvisor rating Secrets the Vine-Not so Special

Apr 22, 2024 exploringallday

Call me crazy, but I assumed when you pay over $1000.00 a night at an all-inclusive resort, you would have a chair at the pool and a table at a restaurant without an hour’s wait. Immediately after checking in, we were greeted by someone trying to sell us a “vacation package.” We could not get rid of him, and he was offended and rude when we told… Read more
Call me crazy, but I assumed when you pay over $1000.00 a night at an all-inclusive resort, you would have a chair at the pool and a table at a restaurant without an hour’s wait. Immediately after checking in, we were greeted by someone trying to sell us a “vacation package.” We could not get rid of him, and he was offended and rude when we told him we were not interested. After waiting for our room to be ready in the hot lobby for over 3 hours, I decided we were canceling our reservation or upgrading to a premium room. We were able to upgrade to a fantastic corner room on the 27th floor. I can’t say enough about the room and the incredible views. However, the rest of the premium services and resort are not worth the price. We have stayed at multiple resorts in Cancun for less money with better amenities and service. The premium lounge is extremely small, seating only 8 people inside and 4 outside. There is not enough room for 8 floors of guests, and it is not a relaxing space for food or drink. The pools were very disappointing. There are not enough pool chairs to accommodate the number of rooms at the resort. There are 3 pools on the beach level, and 1 is cruise ship size, where it is standing room only. And the beach views from the cruise pool are obstructed by rows of people in pool chairs and umbrellas. You can stand in one corner of the pool to see the ocean, but you are also looking at heads and inappropriately exposed body parts of the people sitting in front of you. The other 2 pools are lower in the ground and all you see is tile, not ocean. If you want to go to the pool at 6 am or 4 pm, you might get lucky and find a chair. On our last day, we paid extra for a cabana so we could get a pool chair. The premium-level pool on the 12th floor was very disappointing. It is an infinity pool but you have to look through glass panels with bird poop on the glass and see all the rubber sealant on the concrete between the pool and the glass. The service on the 12th-floor pool was non-existent. People coming in after 3 were told the pool was closed. Numerous staff members showed up at 3 with carts to pack up chairs, cushions, and umbrellas instead of serving drinks, which was not relaxing. The specialty restaurants are very crowded with long waits. We booked this trip at the last minute, so I accepted the higher prices for an adults-only resort, but will not be staying at a Secrets property again. Read less