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Disney Dine

Disney Dine Offer

* Free Disney Dining Offer is available for bookings made 21 Apr-03 Nov ‘16 for arrivals between 01 Jan-29 Mar ‘17 and 17 Apr-30 Nov ‘17. Subject to room and flight availability. Eligibility for the Disney Free Dining promotion requires a minimum length of stay of 5 consecutive nights plus Disney Tickets booked together. A Disney Dining Plan must be selected for all members of the party travelling who are aged 3 or over at time of travel and for the full duration of their stay. Children aged 3-9 (at time of visit) must order from the children’s menu where available. Offer is only available for select Walt Disney World Moderate Resort, Disney Deluxe Resort or selected Disney Deluxe Villa Resort hotels. Gratuities are not included. Certain menu items may incur an additional cost. The number and type of rooms allocated to this offer are limited. All package elements must be booked through Virgin Holidays in one transaction. Free Dine Saving message is based on 2 adults and 2 children under 9 taking Disney Quick Service Dining Plan for a 14 night holiday. For more details and full terms & conditions on Free Disney Dining, please visit virginholidays.co.uk/disney.  Free Breakfast offer is available when booked as part of a package which includes accommodation at a Disney value resort and Disney tickets for five nights or more for the whole party booked in one transaction with Virgin Holidays. Excludes Little Mermaid Standard Rooms at Disney’s Art of Animation Resort. The duration of the Disney Breakfast Component must coincide with the number of nights of the room reservation. Meals for children aged 3-9 may not be used by persons aged 10 and up. Children 3-9 (at time of use) must order from the children’s menu where available. Offer is not valid for children under 3 years. Offer must be booked by 07Jul ‘16 for arrivals 01 Jan-29 Mar ‘17 and 17 Apr-29 Oct ’17 and is subject to availability and change. ©Disney.
 

14 for 7 Tickets

^“14 day ticket for the price of 7” offer is available for all Walt Disney World Hotel bookings made until 31 Dec ‘17 for arrivals throughout 2017. For this time, the 14 day ticket (Disney’s 14-day Ultimate Ticket) is available for the price of a 7 day ticket (Disney’s 7 – Day Ultimate Ticket). Disney’s 14-day Ultimate Ticket expires 14 days from first day of use.

Giftcard

ꝉ Book by 07 Jul ‘16 and stay at a Disney Moderate, Deluxe or Deluxe Villa Resort arriving between 01 Jan-29 Mar ‘17 and 17 Apr-30 Nov ’17 and receive $200 Disney Spending Money per booking. OR Book between 08 Jul-20 Oct ‘16 and stay at a Disney Moderate, Deluxe or Deluxe Villa Resort arriving between 01 Jan-29 Mar ‘17 and 17 Apr-30 Nov ‘17 and receive $100 Disney Spending Money per booking. To use throughout all 6 parks and Resorts. Disney Spending Money is per booking only for new bookings. Bookings must include Disney Tickets and a Disney Dining Plan for the whole party, all elements must be booked together in one transaction through Virgin Holidays. Offer excludes Disney Value Resorts and accommodation only bookings. When booking by telephone or in-store a non-refundable booking fee applies. Credit card payments will incur a 1.5% charge. Calls cost no more than calls to geographical numbers (01 or 02). Offer valid for Virgin Holidays and Virgin Holidays Cruises division of the Virgin Holidays Group only, for definition visit virginholidays.co.uk/ourfamily. Offers cannot be used in conjunction with any other special offer, promotion or discount including the Frequent Virgin Club and Virgin Atlantic Flying Club. ATOL protected (2358) and ABTA (V2043) for Virgin Holidays and (J1138)/(W9716) for Virgin Holidays Cruises. If you do not want us to contact you again with offers and updates, email us at updatescustomerdetails@virginholidays.com. ©Disney.

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Your holiday may be affected by travel restrictions or cancellations

The Foreign & Commonwealth Office UK have advised against all but essential travel. Depending on when you are due to travel, your holiday may be affected.

You’ll be away before you know it

Your next holiday is only a click away - our website has thousands of hand-picked options ready to book. But if you need more help, just let us know.

Looking for inspiration? Explore our destinations and holiday types and save your faves to your very own Wishlist. Or dive right in to our 2021 holiday offers.

For extra piece of mind, new bookings made before 31 August 2020 for travel up 30 April 2021 also have the flexibility to amend free of charge. If you need to change don’t worry, you can move your holiday as far out as 31 December 2021 subject to availability.

Latest Foreign & Commonwealth Office repatriation travel advice


Over the past few weeks, we have repatriated our customers from overseas who wanted to come home.  

Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts.
 

How would you like to talk to us?

With many customers needing our help, we are prioritising those customers due to travel in the next 14 days. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.

Stay tuned for the latest updates


Rest assured; we will notify you as soon as we know if your holiday has been affected.  

With many customers needing our help, we are prioritising those customers due to travel in the next 14 days. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

Let’s talk


If you still need to speak to us to change or cancel your booking, and you are due to travel in the next 14 days, please log in to Manage my booking to call or message us.  You are our immediate priority.

Payment flexibility


Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. 

You can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. 

If you’re struggling to pay, you can delay any additional payments by choosing a new time to travel. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.

We're flexible with your holiday plans


We understand that you may wish to change your holiday plans and we appreciate the need for flexibility. 

We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there. 

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

You're good to go


Currently, your holiday will be going ahead as planned.

Rest assured; we will notify you as soon as we know if your holiday has been affected by travel restrictions or cancellations.

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

Thank you for your patience and understanding


We’re sorry to say that it’s taking much longer than usual to process your refund. It’s taking longer than we’d like as well. This is due to the number of requests being sent to us and our teams working from home.

We’re doing our best to help every customer, but we’re not able to always meet the 15, 45 or 90-day timeframes we originally stated for every customer. As always, we’re grateful for everyone’s patience and understanding. It means the world to us.

We'll be in touch soon


We’re keen to help you rearrange your holiday plans and our team are currently working through requests in order of departure. We’re helping those customers in June at the moment so please bear with us, someone will call you back.

I returned early from holiday and have further questions?


You can contact our team by emailing feedback.backhome@virginholidays.com to discuss options on unused portions of your holiday. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking.

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