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Special Assistance Hotels

Recommended hotels

Giving you the lowdown on locations

If you’re booking disabled holidays abroad, we’ll go out of our way to make sure you get the break you want. We’ll give you our expert opinion on resorts, attractions and accommodation, telling you which ones are suitable for your needs, and suggesting alternatives where necessary.

We’re travellers too, so we don’t just give you the blurb, we give you first-hand experiences of these destinations so you can make an informed choice. If a resort has steep hills and masses of steps, we’ll warn you in advance. If it’s specially adapted to welcome wheelchair users or disabled guests with guide dogs, we’ll flag it up for you.

Travelling to Orlando? Take a look at our dedicated Orlando special assistance page to find out all you need to know about the Sunshine State.    



Wheelchair friendly holidays – hitting the beach

Don't forget our Virgin Holidays pre-bookable Beach Wheelchairs which have been rolled out into the Caribbean

Soft sandy beaches can be tricky for travellers with mobility issues, especially if you’re in a wheelchair. We’ve thought about this, and have been working with our friends in the Caribbean to offer pre-bookable beach wheelchairs. Complete with monster wheels that don’t sink into the sand (and also look pretty cool, too), they make it easy for you to enjoy a dip in the ocean or a lazy day on the sand.

3 of our hotels in the Caribbean feature these Virgin Holidays beach wheelchairs for complimentary use, subject to availability. In addition to this, many of our other hotels across the Caribbean can also offer their own beach wheelchairs* for customers use.

*Please note: All beach wheelchairs are subject to availability.

Our top wheelchair accessible hotels

Fancy a family holiday to the fun-filled Orlando? Or perhaps a relaxing escape to the Caribbean is more your thing? While you decide on your next trip away, take a look below at our top wheelchair accessible hotels, located in some of our most popular destinations. 



All-inclusive disabled holidays abroad

Focus on having a great break and bundle everything into one package with an all-inclusive holiday. We’ve picked a selection of top holidays for disabled travellers, whether you’re travelling solo, with a carer, or with your family and friends. Wrap up the flight, hotel or accommodation, food and some drinks into one deal, and we’ll take care of everything for you. We’ll adapt the package to suit your needs, so if you want a hotel with rooms on the lower floors, we’ll find you one.

An all-inclusive disabled holiday package also means we can work with you to pre-plan any special requirements while travelling, so your holiday is perfect from start to finish, regardless of any disability you may have.



Ready to head off on your adventures?

So what’s stopping you planning that dream holiday? Whether you require special medical equipment such as oxygen tanks, are a wheelchair user, or have visual or hearing impairments, the world is open to you.

Check out our accessible hotels in the USA, the Caribbean and Mexico and expand your horizons with Virgin Holidays. Our Orlando special assistance page also has a host of information for you if a theme park fuelled holiday is more your thing.



Contact us

Virgin Holidays Special Assistance Team can be contacted Monday–Friday 9.00am–5.30pm on 0344 557 3998 or e-mail

To arrange airport or onboard assistance with Virgin Atlantic, please call their Special Assistance Department on 0344 481 4455. Alternatively, you can e-mail or visit their web page for more information.