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Luxury in the city

Sale USA and Canada

The Virgin Holidays Sale is now on and it’s the perfect opportunity to visit… the land of opportunity! Whether it’s New York for shopping and a show (or two), the West Coast for some best-ever memories, or hitting the fresh powder for first tracks in Whistler, the USA and Canada is your playground for a truly spectacular holiday.

Upgrade to Premium Economy from only £230pp** return

          

 

Terms and conditions

**Upgrade to Premium Economy Offer – based on departing London Heathrow to Washington, 15th March 2018 returning 18th March 2018. Prices correct as of 17th January and are subject to change and availability.

Any holiday package made online with a direct Virgin Atlantic Premium Economy Outbound or Return flight made between 00:01 Wednesday 17th January 2018 and 23.59 Wednesday 24th January 2018 will receive free entry to the No 1 lounge if departing from London Heathrow Terminal 3 or London Gatwick North Terminal. Departures from Manchester International Terminal 2 will receive the Escape Lounge and departures from Belfast International will receive the Causeway Lounge. Lounge entry will be added to the booking (subject to availability) by no later than 26th Jan 2018. Only applicable to direct Virgin Atlantic flights in the Premium Economy cabin departing from London Heathrow Terminal 3, London Gatwick North Terminal, Manchester International Terminal 2 & Belfast International. Valid for new bookings only departing by the 31st December 2018. Offer is subject to availability at time of booking. Offer includes lounge entry, complimentary hot and cold food items and complimentary drinks (Including alcohol), any additionally purchased items are not included with this offer.

Fairmont Chateau Whistler 30% discount per room per night. This offer is valid on all room types and is included in prices shown. Book by 31 Jan ’18, to travel from 25 Feb ’18 to 07 Apr ’18. Cosmopolitan Complimentary buffet breakfast for maximum 2 persons per room per day at The Wicked Spoon. Complimentary room upgrade from a City Room to a Terrace Studio, or a Terrace Studio to a Terrace One Bedroom Suite (subject to availability at check in). Bellagio Book a resort King /Queen room and receive a complimentary upgrade to a Fountain View Room (excludes stays 30th-31st Dec) (subject to availability upon check in). Luxor $25 Spa Credit - one credit per room, per stay.The Plaza book 2 consecutive nights before March 27th 2018 and receive the 3rd Night Free. (Blackout Dates: January 26th-28th 2018) Offer is valid for a maximum of 3 free nights only in the Plaza King, Deluxe and Junior Suite categories. Travel Dates January 2, 2018 - March 31, 2018. The New York EDITION book 2 consecutive nights and receive the 3rd Night Free. Travel Dates: January 2 2018 - April 15, 2018. Sanctuary Hotel 4th Night free. Offer is cumulative. Stays must be completed within travel dates to receive offer. Cheapest night free, valid for all room types, travel January, February, March 1-18th, July and August.2018. Westin St Francis Receive a complimentary room upgrade to the next available room type (subject to availability). Fairmont Washington Booking window: now - 31.st March 2018, travel to be completed by 31st March 2018. Kimpton Donovan Book by 27th February 2018 for travel 1st April 2018 to 31st March 2019.

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Your holiday may be affected by travel restrictions or cancellations

The Foreign & Commonwealth Office UK have advised against all but essential travel. Depending on when you are due to travel, your holiday may be affected.

You’ll be away before you know it

Your next holiday is only a click away - our website has thousands of hand-picked options ready to book. But if you need more help, just let us know.

Looking for inspiration? Explore our destinations and holiday types and save your faves to your very own Wishlist. Or dive right in to our 2021 holiday offers.

For extra piece of mind, new bookings made before 31 August 2020 for travel up 30 April 2021 also have the flexibility to amend free of charge. If you need to change don’t worry, you can move your holiday as far out as 31 December 2021 subject to availability.

Latest Foreign & Commonwealth Office repatriation travel advice


Over the past few weeks, we have repatriated our customers from overseas who wanted to come home.  

Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts.
 

How would you like to talk to us?

With many customers needing our help, we are prioritising those customers due to travel in the next 14 days. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.

Stay tuned for the latest updates


Rest assured; we will notify you as soon as we know if your holiday has been affected.  

With many customers needing our help, we are prioritising those customers due to travel in the next 14 days. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

Let’s talk


If you still need to speak to us to change or cancel your booking, and you are due to travel in the next 14 days, please log in to Manage my booking to call or message us.  You are our immediate priority.

Payment flexibility


Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. 

You can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. 

If you’re struggling to pay, you can delay any additional payments by choosing a new time to travel. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.

We're flexible with your holiday plans


We understand that you may wish to change your holiday plans and we appreciate the need for flexibility. 

We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there. 

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

You're good to go


Currently, your holiday will be going ahead as planned.

Rest assured; we will notify you as soon as we know if your holiday has been affected by travel restrictions or cancellations.

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

Thank you for your patience and understanding


We’re sorry to say that it’s taking much longer than usual to process your refund. It’s taking longer than we’d like as well. This is due to the number of requests being sent to us and our teams working from home.

We’re doing our best to help every customer, but we’re not able to always meet the 15, 45 or 90-day timeframes we originally stated for every customer. As always, we’re grateful for everyone’s patience and understanding. It means the world to us.

We'll be in touch soon


We’re keen to help you rearrange your holiday plans and our team are currently working through requests in order of departure. We’re helping those customers in June at the moment so please bear with us, someone will call you back.

I returned early from holiday and have further questions?


You can contact our team by emailing feedback.backhome@virginholidays.com to discuss options on unused portions of your holiday. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking.

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