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Norwich Store Launch - Terms & Conditions

Virgin Holidays V-Room Norwich Store Competition – Voucher Terms and Conditions

By entering this Competition you agree to be bound by these Terms & Conditions.

Please read these Terms and Conditions carefully prior to participating in Virgin Holidays Cardiff store launch promotion (the "competition"). By participating in the Competition each participant fully and unconditionally agrees to and accepts these Terms and Conditions.

1.  Definitions

“Prize” means a £500 Virgin Holidays gift voucher, redeemable only in the V-Room Norwich Store and only against qualifying holiday bookings of £2,500 or more.

“Competition” means the competition described on as governed by these Terms and Conditions;

“Winner” means one successful entrant whose entry is randomly selected from all correct entries received, by the Promoter.

“The Promoter” means Virgin Holidays Limited of The VHQ, Fleming Way, Crawley, West Sussex, RH10 9DF, England.

“Terms and Conditions” means the terms and conditions set out in this document.

2. Entering the Competition

2.1 The Competition is open to UK residents aged 18 years or over (on the day of entry) excluding employees of Virgin Holidays and associated companies, their families, their agencies or anyone professionally connected with the creation and administration of this Competition.

2.2 The Promoter reserves the right to verify the eligibility of all entrants and to disqualify any entrant if they have reasonable grounds to believe the entrant has breached any of these Terms and Conditions.

2.3 To enter the Competition entrants must enter their personal details via a URL on V-Room Norwich store iPads which will include name, email address and phone number. There is a limit of one entry per person.

2.4 The competition will be open from 09:30 on 13th January 2018. All entries must be received by 18:00 (UK time) on 14th January 2018.

2.5 Receipt of entries will not be acknowledged.  Late or incomplete entries will be automatically disqualified. The Promoter does not accept responsibility or liability for any entry not successfully completed due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind. 

2.6 The winner of the competition will be notified by email no later than 2 weeks after the competition has ended.

3. How to Win

3.1 The Winner will be required to respond to confirm eligibility plus acceptance of the Prize within 10 working days of being notified.  If the Promoter does not receive a response from the Winner within 10 working days of notification, the Prize will be forfeited and another winner will be selected from the original correct entries. 

4. The Prizes

4.1 The prize is a £500 Virgin Holidays gift voucher, redeemable only in the V-Room Norwich Store and only against qualifying holiday bookings of £2,500 or more.

4.2 The Prize may only be redeemed in the V-Room Norwich store, between Friday 16th February and Sunday 16th December 2018.  The Prize will be forfeited if it is not redeemed and used by this date and no alternative or compensation will be given.

4.3 The voucher discount is only available on inclusive bookings which include Flights & Accommodation.

4.4 The voucher discount is not applicable to APD, flight taxes or fuel surcharges and does not include Wonderlist bookings, TCD or Fly Drive holidays.

4.5 The voucher is subject to availability and Virgin Holidays standard terms and conditions apply. The voucher cannot be used in conjunction with any other special offer, promotion or discount including the Frequent Virgin Club, Virgin Atlantic Flying Club and Tesco Clubcard.

4.6 The prize is non-transferable, non-refundable and non-negotiable. There are no cash alternatives and the promoter’s decision is final.

4.7 The Winner and their companion will be solely responsible for all other arrangements and costs and expenses including but not limited to transport to and from the departure airport, car parking charges, car hire, lounge access, meals and refreshments (other than those made available inflight on a complimentary basis), excess baggage, visas (including ESTAs), local taxes, passports, excursions, attractions, travel insurance, medical insurance.

4.8 Once a booking has been made no changes are permitted.  If a booking is cancelled no alternative voucher will be issued. 

5. Other Legal Terms

It is a condition of accepting the Prize that the Winner gives consent to the Promoter to publish their name and county of residence in association with the Prize in any and all forms or media as required by law or otherwise in connection with the Competition. The Winner is expected to participate in reasonable publicity.

The Promoter reserves the right to substitute the Prize for an alternative equivalent prize if for any reason beyond the control of the Promoter it is unable to award the Prize.

By entering the Competition, the Winner agrees to release the Promoter from any liability whatsoever for any claims, costs, injuries, losses, or damages of any kind arising out of or in connection with the Competition or with the acceptance, possession, attendance at or use of any Prize (except death or personal injury caused by the Promoter’s negligence, for fraud, or otherwise as prohibited by law).

The Promoter reserves the right to amend, alter or terminate this Competition at any time.

The Promoter’s decision is final and no correspondence will be entered into.

The Promoter reserves the right to reject entries to the Competition: All entries that are deemed inappropriate and/or offensive will not be considered. Virgin Holidays reserve all rights to decide what is considered inappropriate and/or offensive.

The Promoter is not responsible for any lost, late, misdirected, stolen, illegible or incomplete entries. If, for any reason, the Competition is not capable of running as planned, caused by any causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of the Competition, the Promoter reserves the right at its sole discretion to cancel, terminate, modify or suspend the Competition and/or select winners from all eligible entries received prior to the cancellation.

These Terms and Conditions are subject to English law and the exclusive jurisdiction of the English courts.