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Branson Centre of Entrepreneurship Caribbean

Branson Centre of Entrepreneurship Caribbean

For over a decade, we’ve been raising funds for our chosen non-profit partners, to give back to those communities who host our customers for the duration of their amazing holidays. Every time a customer books a holiday with us, we donate £1 per adult and 50p per child to invest back into community and environmental projects in our holiday destinations.

Our flagship community investment is The Branson Centre for Entrepreneurship Caribbean, which we support in partnership with Virgin Unite — the non-profit foundation of the Virgin Group.

Branson Centre of Entrepreneurship
Branson Centre

The Branson Centre was opened in Montego Bay, Jamaica in 2011 by Sir Richard Branson, alongside teams from Virgin Holidays and Virgin Unite. Its mission is to support young Caribbean entrepreneurs aged 18-35 to develop and scale their businesses. Since its launch, over 1000 young entrepreneurs have received support through a mix of services including face-to-face training, access to finance, networking opportunities and an online training and mentoring programme. 

Originally set up in Montego Bay, the centre has recently relaunched in Kingston to be closer to the island’s financial centre, opening up more business and funding opportunities. Meet some of the young entrepreneurs that Richard caught up with when he helped relaunch the centre in June 2017:

  

Branson Centre has been able to consistently produce results that directly impact the issue of growth in the Caribbean as well as bridge the gap between entrepreneurs and capital investment. Since its strategic shift last year to exclusively support businesses in the scale up phase, 2018 cohort entrepreneurs have seen an average 45% increase in net profit and pitched for over US$5.7. Branson Centre defines companies in the scale up phase as those in the J$25 Million - J$200 Million revenue bracket, looking to increase scale their operations, increasing revenue and entering new markets. Entrepreneurs support this growth through increased governance through a Board of Directors and an injection of capital via equity investors. Its high-touch services are delivered to two cohorts each year. The programme is offered across a 6-month period and incorporates rigorous training through business workshops and investment readiness bootcamps sponsored by NCB, as well as support through advisory boards and monthly CEO meetings with heads of industry.

  

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Your holiday may be affected by travel restrictions or cancellations

The Foreign & Commonwealth Office UK have advised against all but essential travel. Depending on when you are due to travel, your holiday may be affected.

You’ll be away before you know it

Your next holiday is only a click away - our website has thousands of hand-picked options ready to book. But if you need more help, just let us know.

Looking for inspiration? Explore our destinations and holiday types and save your faves to your very own Wishlist. Or dive right in to our 2021 holiday offers.

For extra piece of mind, new bookings made before 31 August 2020 for travel up 30 April 2021 also have the flexibility to amend free of charge. If you need to change don’t worry, you can move your holiday as far out as 31 December 2021 subject to availability.

Latest Foreign & Commonwealth Office repatriation travel advice


Over the past few weeks, we have repatriated our customers from overseas who wanted to come home.  

Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts.
 

How would you like to talk to us?

With many customers needing our help, we are prioritising those customers due to travel in the next 14 days. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.

Stay tuned for the latest updates


Rest assured; we will notify you as soon as we know if your holiday has been affected.  

With many customers needing our help, we are prioritising those customers due to travel in the next 14 days. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

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If you still need to speak to us to change or cancel your booking, and you are due to travel in the next 14 days, please log in to Manage my booking to call or message us.  You are our immediate priority.

Payment flexibility


Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. 

You can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. 

If you’re struggling to pay, you can delay any additional payments by choosing a new time to travel. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.

We're flexible with your holiday plans


We understand that you may wish to change your holiday plans and we appreciate the need for flexibility. 

We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there. 

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

You're good to go


Currently, your holiday will be going ahead as planned.

Rest assured; we will notify you as soon as we know if your holiday has been affected by travel restrictions or cancellations.

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

Thank you for your patience and understanding


We’re sorry to say that it’s taking much longer than usual to process your refund. It’s taking longer than we’d like as well. This is due to the number of requests being sent to us and our teams working from home.

We’re doing our best to help every customer, but we’re not able to always meet the 15, 45 or 90-day timeframes we originally stated for every customer. As always, we’re grateful for everyone’s patience and understanding. It means the world to us.

We'll be in touch soon


We’re keen to help you rearrange your holiday plans and our team are currently working through requests in order of departure. We’re helping those customers in June at the moment so please bear with us, someone will call you back.

I returned early from holiday and have further questions?


You can contact our team by emailing feedback.backhome@virginholidays.com to discuss options on unused portions of your holiday. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking.

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