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  • Mon to Fri 9:00am - 5:00pm
  • Saturday 9:00am - 5:00pm
  • Sunday 10:00am - 6:00pm

Guests to ICON Park™ can visit SEA LIFE Orlando Aquarium, Madame Tussauds Orlando and SKELETONS: Museum of Osteology. Little ones can ride a toddler-sized train while older kids and grown-ups brave the 7D Dark Ride Adventure and Orlando StarFlyer, the world’s tallest swing ride.

Unforgettable Attractions

ICON Park offers a diverse mix of restaurants for lunch, dinner and late-night noshing that satisfy a wild variety of flavors and cuisines. Guests board The Wheel in the Wheelhouse – the center of energy at ICON Park – which features Wheelhouse Market, a new food hall offering authentically prepared, globally inspired foods like andouille sausage, Bavarian pretzels, healthy acai bowls, made-to-order pizza and pasta, Latin-inspired fare, and cupcakes and sweets prepared daily. The market will soon feature a selection of craft beer.

ICON Park’s full-service restaurants include Yard House, Tapa Toro Tapas Bar, Uncle Julio’s Mexican from Scratch, Outback Steakhouse, Carrabba’s Italian Grill, Sugar Factory and Buffalo Wild Wings. Quick-casual stops include Shake Shack, iCafe de Paris and Ben & Jerry’s Ice Cream. Tin Roof serves up food, drink and live entertainment, while iLounge Istanbul is Orlando’s premier cigar and hookah lounge. 

Two new restaurants are set to open by summer 2019: Ox Grille, featuring steaks, pastas and international dishes; and Mikado, a revolving sushi and hot pot concept. In 2020, Blake Shelton’s Nashville-inspired Ole Red restaurant will debut.

ICON Park has a number of small, casual boutiques that sell Tervis tumblers, high-end sunglasses and gift items. And everything is clustered around a lush, central lawn – a family-favorite for kicking back and soaking up ICON Park’s fun, festive atmosphere. The lawn also features entertainment and special events on select weekends throughout the year. 

Parking is free in a multi-level garage, just steps from all the action.

The Wheel

The Wheel

The Wheel at ICON Park is a must-do, can’t-miss observation wheel that towers over Orlando at a jaw-dropping 400 feet – or 40 stories – in the air. The Wheel has 30 climate-controlled capsules that can comfortably accommodate up to 15 people.

Each rotation takes about 22 minutes, with plenty of time to soak up Central Florida’s most spectacular views. On a clear day, riders can make out Kennedy Space Center on Florida’s east coast. Sunsets “at altitude” are breathtaking and when the sun sets, riders are surrounded in color and light as nearby theme parks set off amazing fireworks displays.

Many riders choose to upgrade to a private flight or our premium “Sky Bar” capsule, which features bottomless beer, wine and Champagne. Guests may also select our “Fly and Dine” package that pairs a ride with dinner at one of our participating full-service or quick-casual restaurants. 

Madame Tussauds

Madame Tussauds

Strut with the stars, Orlando! Come one, come all to the marvelous Madame Tussauds Orlando, now featuring the Justice League! Get up-close and personal with the hottest celebrities and enjoy the glitz and glamour of Hollywood life. Dazzle your friends with the ultimate selfie as you strike a pose with Taylor Swift, kick a GOOOAL with Neymar, fly back through history to meet our greatest leaders, and save the world with Aquaman, Superman, Batman, and Wonder Woman. And you can join in the wax-tastic fun by making your own wax hand to take home.

SEALIFE Orlando Aquarium

Sealife Orlando

SEA LIFE Orlando Aquarium offers a wave of underwater adventures with sea creatures from around the world. Come face-to-fin with thousands of fish, sharks, stingrays, sea turtles, and many more. Prepare for a world of glittering scales, humongous tentacles, and razor sharp teeth. Get ready to plunge deep into the oceans, explore our 360-degree ocean tunnel and meet our friendly rescue sea turtle.

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Your holiday may be affected by travel restrictions or cancellations

The Foreign & Commonwealth Office UK have advised against all but essential travel. Depending on when you are due to travel, your holiday may be affected.

You’ll be away before you know it

Your next holiday is only a click away - our website has thousands of hand-picked options ready to book. But if you need more help, just let us know.

Looking for inspiration? Explore our destinations and holiday types and save your faves to your very own Wishlist. Or dive right in to our 2021 holiday offers.

For extra piece of mind, new bookings made before 31 August 2020 for travel up 30 April 2021 also have the flexibility to amend free of charge. If you need to change don’t worry, you can move your holiday as far out as 31 December 2021 subject to availability.

Latest Foreign & Commonwealth Office repatriation travel advice


Over the past few weeks, we have repatriated our customers from overseas who wanted to come home.  

Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts.
 

How would you like to talk to us?

With many customers needing our help, we are prioritising those customers due to travel in the next 14 days. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.

Stay tuned for the latest updates


Rest assured; we will notify you as soon as we know if your holiday has been affected.  

With many customers needing our help, we are prioritising those customers due to travel in the next 14 days. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

Let’s talk


If you still need to speak to us to change or cancel your booking, and you are due to travel in the next 14 days, please log in to Manage my booking to call or message us.  You are our immediate priority.

Payment flexibility


Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. 

You can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. 

If you’re struggling to pay, you can delay any additional payments by choosing a new time to travel. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.

We're flexible with your holiday plans


We understand that you may wish to change your holiday plans and we appreciate the need for flexibility. 

We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there. 

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

You're good to go


Currently, your holiday will be going ahead as planned.

Rest assured; we will notify you as soon as we know if your holiday has been affected by travel restrictions or cancellations.

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

Thank you for your patience and understanding


We’re sorry to say that it’s taking much longer than usual to process your refund. It’s taking longer than we’d like as well. This is due to the number of requests being sent to us and our teams working from home.

We’re doing our best to help every customer, but we’re not able to always meet the 15, 45 or 90-day timeframes we originally stated for every customer. As always, we’re grateful for everyone’s patience and understanding. It means the world to us.

We'll be in touch soon


We’re keen to help you rearrange your holiday plans and our team are currently working through requests in order of departure. We’re helping those customers in June at the moment so please bear with us, someone will call you back.

I returned early from holiday and have further questions?


You can contact our team by emailing feedback.backhome@virginholidays.com to discuss options on unused portions of your holiday. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking.

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