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Universal Orlando Resort

Take your holiday to the next level at Universal Orlando Resort. Immerse yourself in the next generation of blockbuster entertainment at Universal Studios Florida. Journey through legendary worlds of incredible heroes at Universal’s Islands of Adventure. Enjoy the thrills and relaxation of a tropical paradise like no other at Universal’s Volcano Bay water theme park. With three amazing theme parks, spectacular hotels offering a range of accommodations, and the dining and entertainment of Universal CityWalk, it’s days and nights of endless fun for every member of the family.

Universal's Volcano Bay

Honu

A spectacular volcano towering over a sun swept beach. Swaying palm trees lining your path through a picturesque island escape. It’s a South Seas oasis right in the heart of Universal. Volcano Bay is the only water theme park that gives you the freedom to spend more time with your family, doing the things you want to do thanks to the Virtual Line. From thrilling water slides to secluded waterfalls, it’s the perfect place to get away from it all – a beach paradise you can enjoy without ever leaving Orlando.

The Wizarding World of Harry Potter™

WWoHP

Two Unique Theme Park Experiences. One Unforgettable Magical Journey.
Experience the magic and excitement of The Wizarding World of Harry Potter - Hogsmeade™ and Diagon Alley, at Universal Orlando Resort. Explore Hogwarts™ castle and the village of Hogsmeade™, and soar with Harry Potter on the groundbreaking ride Harry Potter and the Forbidden Journey, at Universal's Islands of Adventure plus now, for the first time ever, join Hagrid™ on Hagrid's Magical Creatures Motorbike Adventure™.
At Universal Studios Florida, you can visit the shops and establishments of Diagon Alley including the Leaky Cauldron, Weasleys' Wizard Wheezes, and Ollivanders™ wand shop. Experience the darker side of magic in Knockturn Alley. Then get ready for an adventure  on the multi-dimensional thrill ride, Harry Potter and the Escape from Gringotts.

Plus, guests with a Universal Orlando Explorer Ticket can board the Hogwarts Express^ and travel between King's Cross Station in Universal Studios and Hogsmeade™ Station in Universal's Islands of Adventure. It's two unique theme park experiences, and it's all at Universal Orlando Resort.

Hagrid’s Magical Creature’s Motorbike Adventure™

Hagrid’s Magical Creature’s Motorbike Adventure™

For the first time ever, join Hagrid™ as you fly deep into the wilds of the Forbidden Forest, beyond the grounds of Hogwarts™ castle, on a thrilling roller coaster ride that plunges into the paths of some of the wizarding world’s rarest magical creatures. Hagrid’s Magical Creatures Motorbike Adventure™ —Universal’s most highly themed, immersive coaster is now open. Only at The Wizarding World of Harry Potter™ – Hogsmeade.

Virgin Holidays villa guests enjoy Early Park Admission††

Hippogriff coaster

Explore The Wizarding World of Harry Potter one hour before regular park opening times.

Simply book your Orlando villa through Virgin Holidays and Universal theme park tickets together to enjoy the rides and attractions before regular ticket holders (Select attractions, requires theme park admission).

For 2020 arrivals (travel period 1 Jan '20 - 31 Dec '20)
For 2021 arrivals (travel period 1 Jan '21 - 31 Dec '21)

Universal CityWalk

City Walk

This is where it all comes together. The one place where the dining tastes of every member of the family and entertainment everyone can enjoy all intersect. It's everything you're looking for. And anything but ordinary. Universal CityWalk, The Epicentre of Awesome.

Halloween Horror Nights

Halloween Horror Nights 2020

Universal’s Halloween Horror Nights**, now in its 30th terrifying year, brings together stories and visions from the world’s most notorious creators of horror. As the sun sets on days filled with thrills, the night awakens with a frightening chill in Universal Studios Florida. Make your way through terrifying haunted houses. Face nightmarish creatures on streets twisted into sinister scare zones.
Lose yourself in outrageous live entertainment. Then escape to some of Universal Studios’ most exhilarating attractions.

WARNING: EVENT MAY BE TOO INTENSE FOR YOUNG CHILDREN AND IS NOT RECOMMENDED FOR CHILDREN UNDER THE AGE OF 13. NO COSTUMES OR MASKS ALLOWED. 

Separately ticketed event.

Call to book:

0344 557 9813

Blue Man Group

Blue Man Group

ROCK. DANCE. LAUGH. AND LAUGH AND LAUGH.
Blue Man Group will ignite your spirit with humour. Spark your imagination with curiosity. And move your body with music. Experience a stunning spectacle of light, color and pure energy, all wrapped up in an amazing evening of entertainment you’ll never forget. And won’t be able to stop talking about.

Buy before you fly and save up to 45%* off the box office price.

Highlights of Universal Orlando Resort attractions

With three amazing theme parks, spectacular hotels offering a range of accommodations plus the dining and entertainment of Universal CityWalk, Universal Orlando Resort offers days and nights of endless fun for every member of the family.


Three theme parks, three times the fun

Universal Orlando Resort is unlike anything else – there are three amazing theme parks that will take your holiday to the next level. Universal’s Islands of Adventure boasts cutting-edge rides like The Amazing Adventures of Spider-Man® and Skull Island: Reign of Kong. The Incredible Hulk Coaster® is also perfect for thrill seekers.

Splash about at Universal’s Volcano Bay water theme park, with an aqua coaster, pools and body slides galore. Whatever thrill level you’re after, Volcano Bay has you covered; four person raft rides like Honu of Honu ika Moana and Krakatau Aqua Coaster, the children’s play area to end all play areas, Runamukka Reef (bubbling geysers and water guns, say no more), and even a winding river to relax in.

At Universal Studios Florida, guests can immerse themselves into the action of their favourite movies and television shows – from Despicable Me to TRANSFORMERS to Shrek – in a variety of location-themed sets. Experience the glitz and glamour of Hollywood, and the hustle and bustle of New York.


Experience the magic of The Wizarding World of Harry Potter™

Harry Potter™ fans aren’t the only ones who will have the time of their life at The Wizarding World of Harry Potter™. It’s truly a phenomenal –and, okay, we’ll say it, magical – experience for witches, wizards, and Muggles™ alike.

Your trip would be incomplete without a wander around the shops at Diagon Alley™ in Universal Studios Florida (don’t forget to drop in at Ollivanders™ and Weasleys' Wizard Wheezes!) Guests can grab a Butterbeer™ at the Leaky Cauldron™, and travel deep below ground to ride the thrilling Harry Potter and the Escape from Gringotts™.

At Universal’s Islands of Adventure, explore Hogsmeade™ and enter Hogwarts™ School of Witchcraft and Wizardry before riding the incredible Harry Potter and the Forbidden Journey™, and the newest ride Hagrid's Magical Creatures Motorbike Adventure™.

Better yet, Universal Orlando Explorer Ticket holders can travel between Diagon Alley™ at Universal Studios and Hogsmeade™ at Islands of Adventure via the Hogwarts™ Express^ – the two exciting lands that make The Wizarding World of Harry Potter™ the unforgettable experience it is.


Entertainment for all at Universal CityWalk

Everyone will find something to enjoy at Universal CityWalk, the hub of restaurants, shopping and nightlife at Universal Orlando Resort. With Blue Man Group, Hollywood Drive-In Golf™, a 20-screen Universal Cinemark with the latest movies and much more on offer, Universal CityWalk is an entertainment district like no other. Kick back after an action-packed day with a delicious meal or a drink at one of the many clubs and restaurants.

Holiday beyond anything you’ve experienced before at Universal Orlando Resort – book your holiday today and prepare yourself for the family trip of a lifetime.

 

WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s20)

^Additional restrictions apply.

††Early Park Admission is available to Virgin Holidays Orlando villa guests during the validity dates of Universal Orlando theme park tickets purchased from Virgin Holidays. Offer valid until 31 Dec’21. Early Park Admission begins one (1) hour prior to regular scheduled park opening to one (1) Universal Orlando theme park (Universal Studios Florida or Universal’s Islands of Adventure) as determined by Universal Orlando. Select attractions will be open during this period as determined by Universal Orlando. Attractions are subject to substitutions without notice. Virgin Holidays reserves the right to make changes to these benefits.

**Halloween Horror Nights is a separately ticketed event. Event occurs rain or shine. No rain checks, returns or refunds. Prices, dates, times, attractions and entertainment subject to availability and may change without notice. Free self-parking after 6 pm and Universal Cinemark Matinee Free Parking Program are not valid for Halloween Horror Nights event nights. Other restrictions may apply. 

*Saving is based on the Blue Man Group Orlando Box Office adult ticket price. Offer valid for Adult Poncho, Tier 1 or Tier 2 seating. Discounts on food or merchandise are not included. Prices, dates, operating hours and entertainment are subject to availability and may change without notice. No rain checks, returns or refunds. Not available for prior purchase. Savings based on pre-tax amount and applicable fees will be added. Additional restrictions may apply.

© 2020 MARVEL. TRANSFORMERS and its logo and all related characters are trademarks of Hasbro and are used with permission. © 2020 Hasbro. All Rights Reserved. Shrek 4-D © 2020 DreamWorks Animation LLC. All Rights Reserved. Hollywood Drive-In Golf and associated logos are trademarks of Adventure Golf Design & Development, Inc. © 2020 Universal Studios. All rights reserved. ©2020 Cinemark USA, Inc. Century Theatres, CinéArts, Rave, Tinseltown, and XD are Cinemark brands. “Cinemark” is a registered service mark of Cinemark USA, Inc. © 2020 Blue Man Group Holdings, LLC. All rights Reserved. Universal elements and all related indicia TM & © 2020 Universal Studios. All rights reserved.

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I'm due to travel to a country that may have travel restrictions!

If you are booked to travel to one of the countries below today and tomorrow, please do not go to the airport - we will contact you.

Any customers travelling to one of these destinations in the next 15 days will be contacted at least 24 hours before departure to discuss options.


Destinations with current travel restrictions

  • All of USA and Canada
  • Jamaica
  • St Lucia
  • Dubai
  • Tel Aviv
  • South Africa
This applies to me, but I'm not departing in the next 15 days

My holiday destination doesn't have travel restrictions


Travelling before 30th April

If your holiday destination isn’t currently affected, but you would like to discuss your options, please complete our call back form and we will contact you within 7–10 days.

Request a callback


Travelling after 30th April

We ask that you don’t contact us at this time due to the dynamic situation and so we can support customers travelling in the imminent future. Continue to monitor our Covid-19 (Coronavius) travel updates page, our social media and the Foreign and Commonwealth travel advice page for latest advice.

Should your holiday destination become subject to travel restrictions, we will contact you at least 24 hours before departure to discuss your options.

Travelling to a destination with travel restrictions, but not in the next 15 days

If you're travelling to a destination with travel restrictions, but not in the next 15 days, please get in touch with us via WhatsApp or SMS.

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Your holiday may be affected by the government’s travel restrictions

The Foreign & Commonwealth Office UK have advised against all but essential travel. Depending on when you are due to travel, your holiday may be affected.

You’ll be away before you know it

Your next holiday is only a click away - Our website has thousands of hand-picked options ready to book. But if you need more help, just let us know.

Your holiday will not be going ahead as planned

Due to the ongoing situation regarding COVID-19, the Foreign & Commonwealth Office UK have advised against all but essential travel before 16 April 2020.

We’re flexible with your holiday plans

If you were due to travel before the end of May 2020, you can postpone your holiday to a later date or even choose a different destination instead.

You’re good to go


In line with the advice from the Foreign & Commonwealth Office UK, all trips booked from June onwards are unaffected.

Rebook your holiday


We’ve sent you a voucher that is valid for the full value of your cancelled holiday. When you rebook, we’d like to gift you with 4,000 Virgin Atlantic Flying Club Miles too. 

But there’s no rush. To redeem your holiday voucher on a new booking with us, just give us a call any time before 31 July 2020 and quote your old booking reference.

Please bear in mind our wait times are currently longer than usual due to high demand.

We’re here when you need us


If you’d like to travel with us sometime in the future, just give us a call and we’ll find a great holiday for you (and gift you with 4,000 Virgin Atlantic Flying Club Miles as a thank you). 

If you'd prefer to simply cancel completely, we understand, and we will refund you in full. You'll just need to give us a call. Refunds will be successfully returned in approximately 45 days.

Please bear in mind our wait times are currently longer than usual due to high demand.

Your holiday is in safe hands


No need to contact us. Be assured, that if the situation changes, we will contact you as soon as this happens with the options available to you.

Change it up


You can postpone your holiday to travel any time before 31 December 2021, and even choose a different destination. We won’t charge you to make these changes and our Service Team are there to help – just give us a call.

Please bear in mind our wait times are currently longer than usual due to high demand.

Your holiday is in safe hands


Your holiday is scheduled to depart as booked. Continue to pay off your holiday balance with the assurance that your money is fully protected through ATOL. Be assured, that if the situation changes, we will contact you as soon as this happens with the options available to you.

The choice is yours


No problem! To amend your holiday dates, just give us a call. Any amendments to your booking can be made for £50pp, and our Service Team can help you decide on dates, or even a different destination.

Please bear in mind our wait times are currently longer than usual due to high demand.

Register yourself as away from home


If you’re abroad and your flight home has been cancelled please let us know, as relief flights will end soon.

Register as away from home

Alternatively, call our UK Duty Office on +44 0344 472 9646 (option 3) to discuss your options for getting home.

Book online


Looking for inspiration? Explore our destinations and holiday types and save your faves to your very own Wishlist

Or dive right in to our 2021 holiday offers

Help is at hand


Looking for inspiration? Explore our destinations and holiday types online and save your faves to your very own Wishlist

If you’re ready to book but can’t find the information you need on our website, just call our travel experts who will be happy to help.

To redeem your holiday voucher on a new booking with us, just give us a call and quote your old booking reference.