Immerse yourself in the next generation of blockbuster entertainment at Universal Studios. You’ll enter The Wizarding World of Harry Potter™ - Diagon Alley™, encounter Illumination's mischievous Minions, crash through Krustyland with The Simpsons™ and join forces with the TRANSFORMERS as you find yourself right in the middle of the action.
The Magical Journey Continues. Unforgettable thrills and magical experiences await at The Wizarding World of Harry Potter™ - Diagon Alley™, at Universal Studios Florida. Dine at the Leaky Cauldron™, shop at Weasleys' Wizard Wheezes, and get ready for an adventure on the multi-dimensional thrill ride, Harry Potter and the Escape from Gringotts™. Plus, guests with a Universal Orlando Explorer Ticket can board the Hogwarts™ Express^ and travel between King's Cross Station in Universal Studios and Hogsmeade™ Station in Universal'a Islands of Adventure. It's two unique theme park experiences, and it's all at Universal Orlando Resort.
For the first time ever, join Hagrid™ as you fly deep into the wilds of the Forbidden Forest, beyond the grounds of Hogwarts™ castle, on a thrilling roller coaster ride that plunges into the paths of some of the wizarding world’s rarest magical creatures. Hagrid’s Magical Creatures Motorbike Adventure™ —Universal’s most highly themed, immersive coaster is now open. Only at The Wizarding World of Harry Potter™ – Hogsmeade™.
Go inside the high-stakes world of Fast & Furious for a full-throttle experience. Head inside Dom’s garage where you’ll be invited to join the family. But when an enemy from the past shows up to wreak havoc, it’s up to Dom, Letty, Hobbs and the rest of the crew to save the day in this action-packed ride.
Join Gru, his daughters, and the mischievous Minions on an unpredictable ride. Join the ranks of the Minions, literally, as part of Gru’s latest scheme. But when things don’t go as planned, you’re launched into an unforgettable journey through his super-villain laboratory. It’s heart-warming and humorous family fun for everyone!
See the sights of New York as you zoom around the city in a race against the host of one of America’s most popular television shows. Board the unique "flying theatre" and you’ll meet Jimmy Fallon and characters from NBC’s The Tonight Show as you speed through the streets, soar over skyscrapers, even dive underwater in a fun-filled race to the finish line.
Journey through the legendary worlds of incredible heroes at Islands of Adventure. Explore The Wizarding World of Harry Potter™ - Hogsmeade™, come face to face with King Kong, battle villains alongside Spider-Man, go on a high-speed rampage with The Incredible Hulk and flee raptors in Jurassic Park.
A new set of tracks is making its way through the jungle. Roller coaters tracks, rising above the Jurassic Park terrain. You'll feel the rush of the hunt as you ride through the Raptor paddock and race alongside these fierce predators. The VelociCoaster coming to Universal's Islands of Adventure in 2021.
Witness a creation 65 million years in the making. Welcome to Jurassic Park! Take an unforgettable ride on the Jurassic Park River Adventure, where you'll plunge into darkness to escape the jaws of a T. rex. Climb and play in Camp Jurassic, soar above it all on the Pteranodon Flyers, and unearth the mysteries of earth's primordial past in the Jurassic Park Discovery Center.
The diabolical villains of the Sinister Syndicate have stolen the Statue of Liberty and it’s up to Spidey to save the day. You’ll follow right alongside the web-slinger, careening and crashing through the streets, scaling skyscrapers and plummeting to the pavement below in a simulated 400-foot freefall.
The transformation is complete and now you’ll feel the rush of becoming a super-powered Hulk like never before. As your surroundings go racing by, you launch up to a staggering 67 miles per hour, your world turns upside down and you twist through a breathtaking zero gravity roll. A deafening roar fills your ears and the fury of this high-speed rampage empowers you with the same extraordinary strength and heroism as Bruce Banner’s alter ego.
Brave the dangers of a mysterious island where few have dared to venture. On a treacherous journey into the dark heart of the jungle, prehistoric predators and fearsome creatures attack your vehicle from all sides. Your expedition guide fights them back with all her might. But as razor-sharp teeth and grasping talons tear into your vehicle, an ape of unimaginable size - ferocious, yet awe-inspiring - hurls himself between you and certain doom. Is he your hero or the ultimate foe? With each primal roar. Each chest pounding thud. One thundering truth comes clear: This is his home, his kingdom. Only he reigns. Skull Island: Reign of Kong - a colossal ride for your life.
A spectacular volcano towering over a sun swept beach. Swaying palm trees lining your path through a picturesque island escape. It’s a South Seas oasis right in the heart of Universal. Volcano Bay is the only water theme park that gives you the freedom to spend more time with your family, doing the things you want to do. From thrilling water slides to secluded waterfalls, it’s the perfect place to get away from it all – a beach paradise you can enjoy without ever leaving Orlando.
Universal's Volcano Bay is open on select days through November 1st. On November 2nd, Volcano Bay will close for the season and will reopen on or before 1st March, 2021. We encourage guests to check back for any future updates.
WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s20)
^Additional restrictions apply.
© 2020 MARVEL. Jurassic Park, Camp Jurassic, Jurassic Park River Adventure, Jurassic Park Discovery Center, TM Universal Studios/Amblin. The Simpsons Ride™ & © Twentieth Century Fox Film Corporation. The Simpsons ™ & © Twentieth Century Fox Film Corporation. All Rights Reserved. The Simpsons TM & © 2020 Twentieth Century Fox Film Corporation. All rights reserved. Dr. Seuss properties TM & © 2020 Dr. Seuss Enterprises, L.P. All rights reserved. TRANSFORMERS and its logo and all related characters are trademarks of Hasbro and are used with permission. © 2020 Hasbro. All Rights Reserved. © 2020 DreamWorks LLC and Paramount Pictures Corporation. All Rights Reserved. © 2020 Blue Man Group Holdings, LLC. All rights Reserved. © 2020 UCF Hotel Venture V. UNIVERSAL TM & © Universal Studios. ENDLESS SUMMER registered trademarks, Bruce Brown Films, LLC. All rights reserved. Aventura Hotel TM & © 2020 UCF Hotel Venture IV. All rights reserved. Cabana Bay Beach Resort TM & © 2020 UCF Hotel Venture II. All rights reserved. Sapphire Falls Resort TM & © 2020 UCF Hotel Venture III. All Rights Reserved. Portofino Bay Hotel and Royal Pacific Resort TM & © 2020 UCF Hotel Venture. All rights reserved. Hard Rock Hotel ® Hard Rock Cafe International (USA), Inc. Universal elements and all related indicia TM & © 2020 Universal Studios. All rights reserved.
Jurassic Park TM Universal Studios/Amblin. Universal elements and all related indica TM & © 2020 Universal Studios. All rights reserved.
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Over the past few weeks, we have repatriated our customers from overseas who wanted to come home. 
Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts.
We are continually reviewing our flying schedules, taking into account the  Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.
Your next holiday is only a click away - our website has thousands of options ready to book. But if you need more help, just give us a call on 0344 472 9646.
Looking for inspiration? Explore our destinations and holiday types and save your faves to your very own Wishlist. Or dive right in to our 2021 holiday offers.
With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.
Rest assured; we will notify you as soon as we know if your holiday has been affected. 
We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.
Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.
If you need to speak to us to change or cancel your booking you can call our team on 0344 472 9646.
For the latest information on Covid-19 you can check our FAQs here.​
Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.
We understand that you may wish to change your holiday plans and we appreciate the need for flexibility.
We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there.
Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.
If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. You can call our team on 0344 472 9499 who can look at options for you.
Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels.
To finalise the amendment, one of our customer advisors will phone you. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. We will help everyone that wants to move their holiday.
You can contact our team by emailing feedback.backhome@virginholidays.com to discuss options on unused portions of your holiday. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking.
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