This website uses cookies

We use cookies to ensure you have an easy, quick and reliable experience whilst using the Virgin Holidays website. By continuing to browse the site you are agreeing to our use of cookies. For more details, see our cookie policy.

See Covid-19 travel advice, including Disney changes and safety measures

Skip to main content Virgin holidays logo
Sales team: 0203 929 3735
  • Mon to Fri 9:00am - 5:00pm
  • Saturday 9:00am - 5:00pm
  • Sunday 10:00am - 6:00pm
Customer support

Universal Studios Hollywood℠

UNIVERSAL STUDIOS HOLLYWOOD℠
GET READY FOR THE ULTIMATE HOLLYWOOD EXPERIENCE! 

Go behind the scenes on the world-famous Studio Tour to explore real film sets where Hollywood movies are made. Then, face action head-on in heart-pounding rides, shows and attractions - including Fast and Furious - Supercharged and the all-new, year-round daytime experience, AMC’s The Walking Dead Attraction - that put you inside some of the world’s most popular TV shows and movies.  

And, from magical spells to magical creatures, from dark villains to daring heroes, it’s all here at The Wizarding World of Harry Potter™ at Universal Studios Hollywood.

General Admission

General Admission

Go behind the scenes of a real working movie studio. Explore the largest and busiest motion picture and TV studio in the world.  More movies and television shows have filmed on this lot than any other lot in the world. Visit 13 city blocks on four acres of historic studio lot in the largest set construction project in studio history, built with creative consultation from Steven Spielberg himself. You’ll laugh along with comedian Jimmy Fallon, the video host of the Studio Tour. Plus experience WaterWorld – Universal Studios #1 rated show and don’t miss othe Special Effects Show, where real Hollywood stuntmen and cutting-edge technology come together to recreate scenes from your favorite blockbuster movies!

Buy a day, get a 2nd day FREE!

Book between 8th October 2019 - 31st March 2021 (subject to change).
Travel between 8th October 2019 - 31st March 2021.

 

See ticket prices

Universal Express™

Front of Line

Get the celebrity treatment with this all-access ticket. It includes all-day admission to the Park, one-time priority access to all rides, shows and attractions including Harry Potter and the Forbidden Journey™, plus behind-the-scenes privileges at select attractions. This feature is very popular among guests, so pre-purchase to guarantee these Universal Express privileges.

VIP Experience

VIP

Your Exclusive Access to Hollywood Awaits.

Immerse yourself in a full day of moviemaking magic with an expert guide as you discover the Universal Studios Hollywood the general public doesn’t get to see. On top of that, enjoy additional VIP benefits such as all-day admission to the Park, unlimited Front of Line access to rides and attractions, including Harry Potter and the Forbidden Journey™, expert guided tour, including the backlot, reserved seating at shows, continental breakfast, a gourmet lunch in exclusive VIP dining room, valet parking upon arrival and so much more!

Spaces for the VIP Experience are very limited and advance reservations are required.

See ticket prices

Disclaimer: In connection with your purchase of Universal Orlando products and your visit to Universal Orlando, including Universal Studios Florida, Universal’s Islands of Adventure, Universal’s Volcano Bay, Universal CityWalk, and the Universal Orlando Resort hotels, please be advised that you must follow Universal Orlando’s policies, CDC guidelines and the recommendations of health officials. Please note that any public location where people are present provides an inherent risk of exposure to COVID-19 and Universal Orlando cannot guarantee that you will not be exposed during your visit. By visiting Universal Orlando, you acknowledge and agree that you assume these inherent risks associated with attendance. When you enter Universal Orlando, you understand that you are subject to the Universal Orlando terms of service (including arbitration, class action waiver, assumption of risk, and infectious disease release of liability) located at https://www.universalorlando.com/web/en/us/terms-of-service/reopening-safety-info

HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s18) The Walking Dead © 2018 AMC Film Holdings LLC. Kung Fu Panda ©2018 DreamWorks Animation LLC. All Rights Reserved. ©2018 Universal Studios. All Rights Reserved.

Back

Whatsapp

There has been an error

Please try again
Back

Text Message

There has been an error

Please try again
Back

Telephone

Thanks, we'll be in touch soon

Back

How can we help?

Let’s get started. Please choose an option below.

Back

Your holiday may be affected by travel restrictions or cancellations

The Foreign & Commonwealth Office UK have advised against all but essential travel. Depending on when you are due to travel, your holiday may be affected.

Back

You’ll be away before you know it

Your next holiday is only a click away - our website has thousands of hand-picked options ready to book. But if you need more help, just let us know.

Looking for inspiration? Explore our destinations and holiday types and save your faves to your very own Wishlist. Or dive right in to our 2021 holiday offers.

For extra piece of mind, new bookings made before 31 August 2020 for travel up 30 April 2021 also have the flexibility to amend free of charge. If you need to change don’t worry, you can move your holiday as far out as 31 December 2021 subject to availability.

Back

Latest Foreign & Commonwealth Office repatriation travel advice

Over the past few weeks, we have repatriated our customers from overseas who wanted to come home.  

Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts.
 

Back

How would you like to talk to us?

With many customers needing our help, we are prioritising those customers due to travel in the next 14 days. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.

WhatsApp
If you're traveling in the next 72hrs
Text Message
If you're traveling in the next 72hrs
Back

Stay tuned for the latest updates

Rest assured; we will notify you as soon as we know if your holiday has been affected.  

With many customers needing our help, we are prioritising those customers due to travel in the next 14 days. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

Back

Let’s talk

If you still need to speak to us to change or cancel your booking, and you are due to travel in the next 14 days, please log in to Manage my booking to call or message us.  You are our immediate priority.

Back

Payment flexibility

Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. 

You can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. 

If you’re struggling to pay, you can delay any additional payments by choosing a new time to travel. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.

Back

We're flexible with your holiday plans

We understand that you may wish to change your holiday plans and we appreciate the need for flexibility. 

We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there. 

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

Back

You're good to go

Currently, your holiday will be going ahead as planned.

Rest assured; we will notify you as soon as we know if your holiday has been affected by travel restrictions or cancellations.

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

Back

Thank you for your patience and understanding

We’re sorry to say that it’s taking much longer than usual to process your refund. It’s taking longer than we’d like as well. This is due to the number of requests being sent to us and our teams working from home.

We’re doing our best to help every customer, but we’re not able to always meet the 15, 45 or 90-day timeframes we originally stated for every customer. As always, we’re grateful for everyone’s patience and understanding. It means the world to us.

Back

We'll be in touch soon

We’re keen to help you rearrange your holiday plans and our team are currently working through requests in order of departure. We’re helping those customers in June at the moment so please bear with us, someone will call you back.

Back

I returned early from holiday and have further questions?

You can contact our team by emailing feedback.backhome@virginholidays.com to discuss options on unused portions of your holiday. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking.

Need help?

Talk to an expert

Back

How would you like to get in touch?

Phone call

Give us a call to speak to our travel experts.
Email

Send us an email and we'll get back to you as soon as possible.

Call us directly

Feel free to call us directly on
01234 567784
Our travel experts are on hand to help you book your next holiday.

Send us an email

Feel free to email us directly on
XXXX@virginholidays.com
We will try to respond to your email within 24 hours.