UNIVERSAL STUDIOS HOLLYWOOD℠
GET READY FOR THE ULTIMATE HOLLYWOOD EXPERIENCE!
Go behind the scenes on the world-famous Studio Tour to explore real film sets where Hollywood movies are made. Then, face action head-on in heart-pounding rides, shows and attractions - including Fast and Furious - Supercharged - that put you inside some of the world’s most popular TV shows and movies.
And, from magical spells to magical creatures, from dark villains to daring heroes, it’s all here at The Wizarding World of Harry Potter™ at Universal Studios Hollywood.
Go behind the scenes of a real working movie studio. Explore the largest and busiest motion picture and TV studio in the world. More movies and television shows have filmed on this lot than any other lot in the world. Visit 13 city blocks on four acres of historic studio lot in the largest set construction project in studio history, built with creative consultation from Steven Spielberg himself. You’ll laugh along with comedian Jimmy Fallon, the video host of the Studio Tour. Plus experience WaterWorld – Universal Studios #1 rated show and don’t miss othe Special Effects Show, where real Hollywood stuntmen and cutting-edge technology come together to recreate scenes from your favorite blockbuster movies!
Get the celebrity treatment with this all-access ticket. It includes all-day admission to the Park, one-time priority access to all rides, shows and attractions including Harry Potter and the Forbidden Journey™, plus behind-the-scenes privileges at select attractions. This feature is very popular among guests, so pre-purchase to guarantee these Universal Express privileges.
Your Exclusive Access to Hollywood Awaits.
Immerse yourself in a full day of moviemaking magic with an expert guide as you discover the Universal Studios Hollywood the general public doesn’t get to see. On top of that, enjoy additional VIP benefits such as all-day admission to the Park, unlimited Front of Line access to rides and attractions, including Harry Potter and the Forbidden Journey™, expert guided tour, including the backlot, reserved seating at shows, continental breakfast, a gourmet lunch in exclusive VIP dining room, valet parking upon arrival and so much more!
Spaces for the VIP Experience are very limited and advance reservations are required.
Disclaimer: In connection with your purchase of Universal Hollywood products and your visit to Universal Hollywood including Universal Studios Hollywood and Universal CityWalk Hollywood, please be advised that you must follow Universal Hollywood’s policies, CDC guidelines and the recommendations of health officials. Please note that any public location where people are present provides an inherent risk of exposure to COVID-19 and Universal Hollywood cannot guarantee that you will not be exposed during your visit. By visiting Universal Hollywood, you acknowledge and agree that you assume these inherent risks associated with attendance. When you enter Universal Hollywood, you understand that you are subject to the Universal Hollywood terms of service(including arbitration, class action waiver, assumption of risk, and infectious disease release of liability) located at https://www.universalstudioshollywood.com/web/en/us/terms-of-service
HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. Kung Fu Panda ©2018 DreamWorks Animation LLC. All Rights Reserved. ©2018 Universal Studios. All Rights Reserved.
Let’s get started. Please choose an option below.
We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.
Your next holiday is only a click away - our website has thousands of options ready to book. But if you need more help, just give us a call on 0344 472 9646.
Looking for inspiration? Explore our destinations and holiday types and save your faves to your very own Wishlist. Or dive right in to our 2021 holiday offers.
Over the past few weeks, we have repatriated our customers from overseas who wanted to come home.
Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts.
With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.
Rest assured; we will notify you as soon as we know if your holiday has been affected by email.
We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.
If you need to speak to us to change or cancel your booking you can call our team on 0344 472 9646 or chat to us on SMS/Whatspp via Manage my booking.
For the latest information on Covid-19 you can check our FAQs here.
Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.
We understand that you may wish to change your holiday plans and we appreciate the need for flexibility.
We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there.
Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.
If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. You can call our team on 0344 472 9499 who can look at options for you.
Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels.
To finalise the amendment, one of our customer advisors will phone you. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. We will help everyone that wants to move their holiday.
You can contact our team by emailing feedback.backhome@virginholidays.com to discuss options on unused portions of your holiday. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking.
The easiest way to contact us while you are away is via WhatsApp. To get the conversation started, click the link and type "hello” .
or you can get in touch with our in-resort team during local opening hours
Find contact details for your location
Outside of local resort office hours you can call us in the UK +44 (0) 344 472 9626 (option 2) or email us duty.office@virginholidays.com
If you are in the USA or Canada please email: USAreps@virginholidays.com.
Talk to an expert