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Exclusive Walt Disney World Resort hotels

Exclusive Walt Disney WorldResort hotel guest benefits

Set in the heart of the magic amid lush landscaped gardens, each Disney Resort Hotel has its own magical theming, transporting guests to a secluded world away from the excitement of the Parks. It really is a treat to be able to pop back to the hotel for a midday dip in the pool, or to let the kids take a nap. With more than 20 unique Resort Hotels to choose from, there's something to suit every taste, and all offer the legendary service, quality and attention to detail for which Disney is so famous.

Extra Magic hours

Disney's Extra Magic Hours

With Disney's Extra Magic Hours, each day one of the Disney Parks is open for extra time, so Disney Resort Hotel guests can enjoy selected attractions together.*

Getting around

Disney Transportation

Just steps from your hotel, boats, buses and monorails whisk you to and from all six Disney Parks, the Downtown Disney Area and more. With free unlimited usage, and running from early morning to late at night, there's no need to hire a car. Still want to drive? You'll enjoy complimentary parking at all the Theme Parks (saving approximately $14 a day). Fancy a trip further afield? Just take one of our convenient buses from the Disney Transportation Centre†.

Flexible meals

Disney Dining plan logo

The convenient and affordable Disney Dining Plans are only available to Disney Resort Hotel guests. Choose from up to 100 restaurants throughout Walt Disney World, including fine dining and Character experiences.

Cast Member Care

Disney Cast Member Care

Want to know what it's like to have a Fairy Godmother? Disney Cast Members are available 24 hours a day to make your vacation relaxing and carefree. It's all part of the phenomenal brand of Disney Service no matter where in the "World" you turn!^

Treat yourselves to a night out without the kids - all the Disney Resort Hotels offer in-room babysitting for a small charge.^

See our Walt Disney World Resort hotel below

Disney's All-Star Resorts

Disney's All-Star Resorts

This larger-than-life resort will bring out the kid in everyone. With fun, fun, fun the order of the day, the entire family will enjoy the decidedly whimsical atmosphere that prevails

Disney's Pop Century Resort

Disney's Pop Century Resort

A fantastic family favourite, there is plenty to delight every member of the clan at this lively resort. The memorabilia, crazes and catchphrases that defined the 20th Century are everywhere you look 

Disney's Port Orleans Resorts

Disney's Port Orleans Resorts

Enjoy good old-fashioned Southern hospitality at Disney's Port Orleans Resorts. Every member of the family, from the very young to the very old, will love the relaxing Big Easy atmosphere, as well as taking

Disney's Animal Kingdom Lodge

Disney's Animal Kingdom Lodge

Explore the riches of Africa at Disney's Animal Kingdom Lodge. The adventure of a jungle safari comes alive before your eyes with lush surroundings, showcasing the grandeur of this mighty kingdom

Disney's Caribbean Beach Resort

Disney's Caribbean Beach Resort

Not only have Disney managed to bring the ambience of the Caribbean to Florida, they've brought the beaches too! This resort is split into 6 Caribbean islands, each with its own pool and stretch of white

Disney's Yacht & Beach Club Resorts

Disney's Yacht & Beach Club Resorts

Home to perhaps the best pool complex at Walt Disney World Resort, this is bound to be a sure-fire hit with the kids! There are over 3 acres of watery fun to get to grips with, featuring a waterslide and.

Disney's Grand Floridian Resort and Spa

Disney's Grand Floridian Resort and Spa

Disney's Grand Floridian Resort & Spa is the crème de la crème of the Disney Resort hotels. Here, the entire family can enjoy Disney at its grandest, with lavish, turn-of-the-century décor, spectacular

Disney's Coronado Springs Resort

Disney's Coronado Springs Resort

The early days of Mexico and the American Southwest are perfectly recreated at this superb family resort with its relaxing, desert-style setting. Palm-shaded courtyards and Spanish haciendas sit alongside

Disney's Wilderness Lodge

Disney's Wilderness Lodge

The wilderness has never been more wonderful than at Disney's Wilderness Lodge! The majesty and grandeur of the great American Northwest echo throughout this relaxing mountain retreat and will appeal to.

Disney's Fort Wilderness Resort & Campground

Disney's Fort Wilderness Resort & Campground

At Fort Wilderness it's time for the outdoor life, Disney style! Both parents and children alike will love staying in the very comfortable rustic-style cabins, surrounded by serene forest.

Disney's Polynesian Resort

Disney's Polynesian Resort

Tropical gardens, lavish luaus and calm waves characterise Disney's Polynesian Resort. Gentle people, laughter and good cheer help every member of the family to capture that laid-back South Pacific mood

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Latest Foreign & Commonwealth Office repatriation travel advice


Over the past few weeks, we have repatriated our customers from overseas who wanted to come home.  

Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts.
 

Your holiday may be affected by travel restrictions or cancellations

We are continually reviewing our flying schedules, taking into account the  Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.

You’ll be away before you know it

Your next holiday is only a click away - our website has thousands of options ready to book. But if you need more help, just give us a call on 0344 472 9499.

Looking for inspiration? Explore our destinations and holiday types and save your faves to your very own Wishlist. Or dive right in to our 2021 holiday offers.

For extra piece of mind, new bookings made before 30 September 2020 for travel up 30 April 2021 also have the flexibility to amend free of charge. If you need to change don’t worry, you can move your holiday as far out as 31 December 2021 subject to availability.

How would you like to talk to us?

With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.

Stay tuned for the latest updates


Rest assured; we will notify you as soon as we know if your holiday has been affected.  

We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

Let’s talk


If you need to speak to us to change or cancel your booking you can call our team on 0344 472 9646.

For the latest information on Covid-19 you can check our FAQs here.

Payment flexibility


Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.

We're flexible with your holiday plans


We understand that you may wish to change your holiday plans and we appreciate the need for flexibility. 

We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there. 

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

You're holiday is going ahead as planned


If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. You can call our team on 0344 472 9499 who can look at options for you.

Thank you for your patience and understanding


Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels.

We'll be in touch soon


To finalise the amendment, one of our customer advisors will phone you. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. We will help everyone that wants to move their holiday.

I returned early from holiday and have further questions?


You can contact our team by emailing feedback.backhome@virginholidays.com to discuss options on unused portions of your holiday. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking.

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