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  • Mon to Fri 9:00am - 5:00pm
  • Saturday 9:00am - 5:00pm
  • Sunday 10:00am - 6:00pm

Lions and tigers and bears? This is Wild Florida, Dorothy. We prefer swamps and marshes and rivers, though you’ll definitely spot some monster alligators and other exotic wildlife on our exclusive tour across the Everglades.

Exhilarating Everglades eco-tour

Wild Florida

Have you ever had to grab hold of your hat as the wind whisks past you on an airboat? How about holding an alligator (or your breath as you spot one in the undergrowth)? Make sure you don’t miss out on Florida’s wildest adventure, and explore a tropical bird aviary, gets hands-on with ‘Snappy’, and wander along a 500ft sightseeing dock for those postcard perfect moments.

Hawk Swamp Boardwalk

Swamp Boardwalk

Enjoy a walk with your private Wild Florida Ranger as you trek through the Hawk Swamp Boardwalk - the mysterious cypress swamp ecosystem. You’ll embark on a scavenger hunt as well to discover and learn about the incredible animals that inhabit this beautiful region, such as zebra, watusi, buffalo and wild boar. We even throw in a traditional American buffet (including drinks), a free family photo and free gifts for the kids.

Giving back to the animals

Baby Aligator

Everyone who visits Wild Florida has the opportunity to help save the endangered Florida panther. After each airboat ride, our guests can participate in a hands-on gator show where they learn more about the American alligator. During the show, guests can even hold and take a photo with one our friendly live gators. Since the American alligator no longer needs human intervention to survive, Wild Florida has committed to donate a percentage of our alligator picture proceeds to the Friends of the Florida Panther Refuge (FFPR).

VIP Package

VIP Package

Treat yourself to a private airboat ride and really take a walk on the Wild Florida side with our South American exhibit. You’ll also come toe-to-toe with our two-toed sloths! Don’t forget to take a #slothie, but watch out for the tropical birds and iguanas - they like to photobomb. Though, we’ll make sure they play nice for your photo package. Just sayin’. (Children must be over 8 years old for the sloth encounter).

Important information

  • Unlimited soft drinks, 2 alcoholic beverages for adults (beer/wine).
  • Child ages are 3-12 years (at time of use).

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I'm currently on holiday

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I'm due to travel to a country that may have travel restrictions!

If you are booked to travel to one of the countries below today and tomorrow, please do not go to the airport - we will contact you.

Any customers travelling to one of these destinations in the next 15 days will be contacted at least 24 hours before departure to discuss options.


Destinations with current travel restrictions

  • All of USA and Canada
  • Jamaica
  • St Lucia
  • Dubai
  • Tel Aviv
  • South Africa
This applies to me, but I'm not departing in the next 15 days

My holiday destination doesn't have travel restrictions


Travelling before 30th April

If your holiday destination isn’t currently affected, but you would like to discuss your options, please complete our call back form and we will contact you within 7–10 days.

Request a callback


Travelling after 30th April

We ask that you don’t contact us at this time due to the dynamic situation and so we can support customers travelling in the imminent future. Continue to monitor our Covid-19 (Coronavius) travel updates page, our social media and the Foreign and Commonwealth travel advice page for latest advice.

Should your holiday destination become subject to travel restrictions, we will contact you at least 24 hours before departure to discuss your options.

Travelling to a destination with travel restrictions, but not in the next 15 days

If you're travelling to a destination with travel restrictions, but not in the next 15 days, please get in touch with us via WhatsApp or SMS.

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Your holiday may be affected by the government’s travel restrictions

The Foreign & Commonwealth Office UK have advised against all but essential travel. Depending on when you are due to travel, your holiday may be affected.

You’ll be away before you know it

Your next holiday is only a click away - Our website has thousands of hand-picked options ready to book. But if you need more help, just let us know.

Your holiday will not be going ahead as planned

Due to the ongoing situation regarding COVID-19, the Foreign & Commonwealth Office UK have advised against all but essential travel before 16 April 2020.

We’re flexible with your holiday plans

If you were due to travel before the end of May 2020, you can postpone your holiday to a later date or even choose a different destination instead.

You’re good to go


In line with the advice from the Foreign & Commonwealth Office UK, all trips booked from June onwards are unaffected.

Rebook your holiday


We’ve sent you a voucher that is valid for the full value of your cancelled holiday. When you rebook, we’d like to gift you with 4,000 Virgin Atlantic Flying Club Miles too. 

But there’s no rush. To redeem your holiday voucher on a new booking with us, just give us a call any time before 31 July 2020 and quote your old booking reference.

Please bear in mind our wait times are currently longer than usual due to high demand.

We’re here when you need us


If you’d like to travel with us sometime in the future, just give us a call and we’ll find a great holiday for you (and gift you with 4,000 Virgin Atlantic Flying Club Miles as a thank you). 

If you'd prefer to simply cancel completely, we understand, and we will refund you in full. You'll just need to give us a call. Refunds will be successfully returned in approximately 45 days.

Please bear in mind our wait times are currently longer than usual due to high demand.

Your holiday is in safe hands


No need to contact us. Be assured, that if the situation changes, we will contact you as soon as this happens with the options available to you.

Change it up


You can postpone your holiday to travel any time before 31 December 2021, and even choose a different destination. We won’t charge you to make these changes and our Service Team are there to help – just give us a call.

Please bear in mind our wait times are currently longer than usual due to high demand.

Your holiday is in safe hands


Your holiday is scheduled to depart as booked. Continue to pay off your holiday balance with the assurance that your money is fully protected through ATOL. Be assured, that if the situation changes, we will contact you as soon as this happens with the options available to you.

The choice is yours


No problem! To amend your holiday dates, just give us a call. Any amendments to your booking can be made for £50pp, and our Service Team can help you decide on dates, or even a different destination.

Please bear in mind our wait times are currently longer than usual due to high demand.

Register yourself as away from home


If you’re abroad and your flight home has been cancelled please let us know, as relief flights will end soon.

Register as away from home

Alternatively, call our UK Duty Office on +44 0344 472 9646 (option 3) to discuss your options for getting home.

Book online


Looking for inspiration? Explore our destinations and holiday types and save your faves to your very own Wishlist

Or dive right in to our 2021 holiday offers

Help is at hand


Looking for inspiration? Explore our destinations and holiday types online and save your faves to your very own Wishlist

If you’re ready to book but can’t find the information you need on our website, just call our travel experts who will be happy to help.

To redeem your holiday voucher on a new booking with us, just give us a call and quote your old booking reference.