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Excursions and Experiences in Dubai

To take advantage of our best prices for attraction tickets, book online or call 0344 557 9813

 

Desert Safari

Desert Safari

Embark on an exciting 4x4 safari over the dunes, see sunset in the desert and savour an Arabian dinner with cultural entertainment. After a welcome drink and dates at the desert camp, try some sand surfing, ride a camel, sit around a shisha water pipe, get a traditional henna tattoo and don an Arabic outfit for an unforgettable picture. The dinner includes shawarma and falafel sandwiches as starters and a BBQ buffet with side dishes, plus soft drinks, mineral water, coffee and tea. The Tanoura dancing and belly dancing under the Arabian sky make for a magical experience.

Aquaventure Waterpark

Aquaventure Waterpark

Located at Atlantis The Palm, Aquaventure is an incredible water park where you can get close to sharks and rays, try thrilling slides, enjoy various river rides or relax on 700 metres of beach. Take the plunge on the Leap of Faith and get swept through mysterious tunnels towards the Shark Lagoon. Skip some breaths on the Zoomerang, feel the wrath of Poseidon’s Revenge and take on the Aquacondo – the world’s largest water slide. The children’s splash area has water cannons, slides and climbing frames. 

Please note: If you are staying at Atlantis, The Palm, you do not need to purchase an Aquaventure ticket as this is included within as part of your hotel stay.

Helicopter Ride

Helicopter Ride

Few experiences provide the thrill and celebrity feel that a helicopter flight offers. Check in at our five-star helipad and heli-lounge at Atlantis The Palm and soar over Dubai’s fascinating attractions for an unforgettable bird’s eye view of the city. Fly to Burj Khalifa during our 15-minute flight, seeing Aquaventure Water Park, the striking Burj Al Arab, Jumeirah Beach coastline and The World Islands on the way. Longer flights also take in Dubai Creek, Port Rashid, Emirates Hills and Dubai Marina among others. Private helicopter transfer details are available on request.

Burj Khalifa

Burj Khalifa

Marvel at unforgettable views from the 124th floor of Burj Khalifa, the tallest tower in the world. At The Top is the main observation deck of this iconic 828-metre building. The reception area leads to a 65-metre-long travellator that showcases Dubai’s history, which in turn guides you to the high-speed elevator that travels at 10 metres per second. Walk the perimeter at leisure and glance through the special telescopes (optional) that provide virtual time-travel visions of the impressive, 360-degree vistas that stretch over the city to the Arabian Gulf and desert.

Non-Prime Hours: 08:30 - 15:00 and 18:30 until closing

Prime Hours: 15:30 - 18:00 (sunset)

Please note: Prime Hours are subject to change.

Bateaux Dubai

Dubai Bateaux

This elegant and contemporary vessel, enclosed in anti-reflective glass for spectacular views, places a high emphasis on freshly prepared gourmet cuisine during its sightseeing cruise along Dubai Creek. Along with a four-course à la carte dinner prepared in the onboard kitchen, live piano music and an extensive licensed beverage list set the tone for a marvellous evening in air-conditioned comfort. Step onto the outdoor deck between courses for more stunning views in the breeze. Specifically designed for the waters of the creek, the boat’s flat bottom design and four independent engines allow the vessel to seamlessly glide through the water.

Dhow Dinner Cruise

Dhow Dinner Cruise

Enjoy an unforgettable Arabian night as you cruise along Dubai Creek on board a traditional Arabic wooden dhow. Sit down for a tasty buffet dinner amidst a great ambience and ease into the evening as the city lights and landmarks pass you by. Dubai Creek is a saltwater inlet which divides Deira and Bur Dubai, where the Bani Yas tribe and ancestors of the Al Maktoum dynasty first settled in the 19th century. Sheikh Saeed Al Maktoum House, built in 1896, can be seen on the banks. Dubai Creek is where most of the destination’s heyday pearling expeditions took place.

Dubai City Tour

Dubai City Tour

Man-made wonders, impressive architecture and a glimpse of historic Dubai are the highlights of this half-day afternoon tour. Drive onto The Palm Jumeirah and enjoy a photographic stop outside Atlantis The Palm before continuing to Jumeirah Beach and the Burj Al Arab (photo stop outside). Then it’s on towards old Dubai and past Jumeirah Mosque for a visit to Dubai Museum in the 18th century Al Fahidi Fort. Wander along Dubai Creek and cross this historic waterway in a traditional abra boat to explore the Gold Souk and Spice Souk on the other side.

High Tea

High Tea

The Peak of fine dining in Dubai is not merely a figurative experience. Rising 442 metres from the ground, AT.Mosphere sits on level 122 of the world’s tallest building. AT.Mosphere culinary team boasts a critically acclaimed menu of exclusive creations, the result of sourcing unique, high quality produce from around the world. Window seats are available at a supplement.

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Latest Foreign & Commonwealth Office repatriation travel advice


Over the past few weeks, we have repatriated our customers from overseas who wanted to come home.  

Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts.
 

Your holiday may be affected by travel restrictions or cancellations

We are continually reviewing our flying schedules, taking into account the  Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.

You’ll be away before you know it

Your next holiday is only a click away - our website has thousands of options ready to book. But if you need more help, just give us a call on 0344 472 9499.

Looking for inspiration? Explore our destinations and holiday types and save your faves to your very own Wishlist. Or dive right in to our 2021 holiday offers.

For extra piece of mind, new bookings made before 30 September 2020 for travel up 30 April 2021 also have the flexibility to amend free of charge. If you need to change don’t worry, you can move your holiday as far out as 31 December 2021 subject to availability.

How would you like to talk to us?

With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.

Stay tuned for the latest updates


Rest assured; we will notify you as soon as we know if your holiday has been affected.  

We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

Let’s talk


If you need to speak to us to change or cancel your booking you can call our team on 0344 472 9646.

For the latest information on Covid-19 you can check our FAQs here.

Payment flexibility


Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.

We're flexible with your holiday plans


We understand that you may wish to change your holiday plans and we appreciate the need for flexibility. 

We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there. 

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

You're holiday is going ahead as planned


If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. You can call our team on 0344 472 9499 who can look at options for you.

Thank you for your patience and understanding


Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels.

We'll be in touch soon


To finalise the amendment, one of our customer advisors will phone you. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. We will help everyone that wants to move their holiday.

I returned early from holiday and have further questions?


You can contact our team by emailing feedback.backhome@virginholidays.com to discuss options on unused portions of your holiday. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking.

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