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Exclusive holidays

We’re always trying to invent new ways to maximise your holiday experience, and we’re always on the lookout for the best ways to get away. A holiday isn’t just about the bit on the beach (though we love that bit, too). Travel with us and you’ll be able to enjoy a planeload of perks before you even lift off, as well as at all the best parks, resorts and attractions worldwide. We know we’re not the only travel company out there, so forgive us while we make some noise about the exclusive holidays, exclusive hotels and deals you can book with us. 

Exclusive to Virgin Holidays in the UK

Savannah Beach, Barbados

Savannah Beach, Barbados

Exclusive to Virgin Holidays in the UK
Savannah Beach is a beautiful resort offering a warm Caribbean welcome and some of the best accommodation on the South Coast.

Highlights include:

  • All Inclusive beachfront location
  • Pirates Cove & Finn’s Surf Lodge Kids' Clubs
  • 2 swimming pools
  • Complimentary access to Departure Beach*
Balmoral at Waters Edge

Balmoral at Waters Edge, Orlando

Exclusive to Virgin Holidays in the UK
Living up to its regal name, with its collection of pristine lakes, parks and gardens befitting a relaxed and welcoming retreat.

Highlights include:

  • A lakeside beach with hammocks
  • Pitch and putt golf & butterfly and bird gardens
  • A spectacular pool area & Clubhouse
  • Within 30 minutes of Orlando's top attractions

Maximise your holiday experience with some exclusive Virgin Holidays finishing touches...

v-room

v-room

Arrive in style

Book into our v-room lounge in Manchester to start your journey in style. The v-room is an oasis of calm before your flight, stuffed with free food, soft drinks, tea and coffee. There’s complimentary WiFi access and newspapers, plus a play area for the kids and a tech room for teens.

 

Find out more

Departure Beach

Departure Beach

Check in and chill out in Barbados*

The worlds' first Departure Beach by Virgin Holidays. Spend less time at the airport and more time enjoying your final day on the beach or relaxing in our air-conditioned lounge, located on the beautiful Barbados coast. Indulge in food, soft drinks, tea and coffee – all included! 

 

Find out more

v-hub

v-hub

Get more from your last day*

Check out of your hotel, take your kids into the parks one more time, then catch some last minute rays by the pool. Pop to the v-hub lounge, grab a shower, change for your flight, and take to the skies feeling fresh as a daisy. Not a Sunshine State second wasted. Perfect. 

 

Find out more

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Your holiday may be affected by travel restrictions or cancellations

The Foreign & Commonwealth Office UK have advised against all but essential travel. Depending on when you are due to travel, your holiday may be affected.

You’ll be away before you know it

Your next holiday is only a click away - our website has thousands of hand-picked options ready to book. But if you need more help, just let us know.

Looking for inspiration? Explore our destinations and holiday types and save your faves to your very own Wishlist. Or dive right in to our 2021 holiday offers.

For extra piece of mind, new bookings made before 31 May 2020 also have the flexibility to amend free of charge up to 31 December 2021.

Latest Foreign & Commonwealth Office repatriation travel advice


Over the past few weeks, we have repatriated our customers from overseas who wanted to come home.  

Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts.
 

How would you like to talk to us?

Important information: We are working hard to help all of our customers, particularly those already on holiday or due to travel in the next 72 hours.

Stay tuned for the latest updates


Rest assured; we will notify you as soon as we know if your holiday has been affected.  

We are currently contacting all customers whose holidays have been affected to discuss their options. This means we’re only able to accept calls and messages from those due to travel in the next 72 hours. 

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

Let’s talk


If you still need to speak to us to change or cancel your booking, and you are due to travel in the next 72 hours, please log in to Manage my booking to call or message us.  You are our immediate priority.

Payment flexibility


Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. 

You can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. 

If you’re struggling to pay, you can delay any additional payments by choosing a new time to travel. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.

We're flexible with your holiday plans


We understand that you may wish to change your holiday plans and we appreciate the need for flexibility. 

We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there. 

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

You're good to go


Currently, your holiday will be going ahead as planned.

Rest assured; we will notify you as soon as we know if your holiday has been affected by travel restrictions or cancellations.

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

Thank you for your patience and understanding


We’re sorry to say that it’s taking much longer than usual to process your refund. It’s taking longer than we’d like as well. This is due to the number of requests being sent to us and our teams working from home.

We’re doing our best to help every customer, but we’re not able to always meet the 15, 45 or 90-day timeframes we originally stated for every customer. As always, we’re grateful for everyone’s patience and understanding. It means the world to us.

We'll be in touch soon


We’re keen to help you rearrange your holiday plans and our team are currently working through requests in order of departure. We’re helping those customers in June at the moment so please bear with us, someone will call you back.

Need help?

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Feel free to call us directly on
01234 567784
Our travel experts are on hand to help you book your next holiday.

Send us an email

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XXXX@virginholidays.com
We will try to respond to your email within 24 hours.