Fairmont Banff Springs

Banff, Alberta

Willow Stream Spa
Skiing Sunshine Village in Banff
Rundle Lounge
Waldhaus Restaurant
Willow Stream Spa Jacuzzi
Fairmont Gold Room
Golf Clubhouse
Willow Stream Spa
Skiing Sunshine Village in Banff
Rundle Lounge
Waldhaus Restaurant
Willow Stream Spa Jacuzzi
Fairmont Gold Room
Golf Clubhouse

The hotel

Known as Canada's 'Castle in the Rockies', Fairmont Banff Springs is a world-renowned iconic resort and stands as a symbol of Canadian hospitality. Located in the heart of Banff National Park with some truly breathtaking views, this is a place so magical you'll think you awoke in a storybook. With renovated guest rooms and suites, 11 dining outlets, a Willow Stream spa, bowling centre, shopping and entertainment, there is something for everyone. Access three nearby ski areas and explore the National Park, with cross-country skiing, ice skating and horse drawn sleigh rides available almost from your doorstep.

Amenities

  • Golf
  • Ski
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Safety Deposit Box
  • Spa
  • Swimming Pool
  • Valet parking

Where is it

In a beautiful location, only 1 km from downtown Banff, easily reached by on foot or public transit*. Transfer time from Calgary Airport: 1 hour 35 minutes.

Hotel information

764 rooms on 9 floors in 3 wings with 8 lifts. All with satellite TV with pay-per-view films, WiFi Internet access*, telephone, tea/coffee-making facilities, safe, hairdryer and iron and board. Fairmont Rooms with 1 king-size bed, 1 queen-size bed or 2 twin beds, sleeping maximum 2 adults.

Deluxe Rooms are larger with either 1 king-size bed, 1 queen-size bed or 2 queen-size beds sleeping maximum 4 adults or 2 adults and 2 children.

Junior Suites have 1 king-size bed and a sleeper sofa, sleeping maximum 4 adults or 2 adults and 2 children.

Fairmont Gold Rooms are located on the 4th and 5th floors with private check-in and access to exclusive Fairmont Gold Lounge which offers continental breakfast, tea and coffee and complimentary evening canapés (5:00pm–7:00pm), rooms have either 1 king-size bed or 2 queen-size beds and sleep maximum 4 adults or 2 adults and 2 children.

10 restaurants and lounges including: Castello's Ristorante, Waldhaus Restaurant, Waldhaus Pub, Grapes Wine Bar & Bistro, 1888 Chop House, Bow Valley Grill, Rundle Lounge, STOCK and the Ramsey Lounge & Samurai Sushi. Indoor and outdoor heated swimming pools and whirlpool. Willow Stream Spa* with mineral pool and fitness centre* with classes, cardio-equipment and free weights. Bowling centre*. Golf course*. Tennis*. Horseback riding*. Ice rink*. Gift shops. WiFi access* in public areas. There is also a frequent shuttle* to Mount Norquay, Sunshine and Lake Louise for downhill and cross-country skiing in the winter months. Car parking CA$27 plus tax for self-parking and CA$41 plus tax for valet parking, per day (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (6301)
  • Very good (1851)
  • Average (729)
  • Poor (401)
  • Terrible (247)
Image of the Tripadvisor rating Fairmount Banff Springs

May 6, 2024 drmsctru Canada

Stayed here for the 2024 CSRT conference. The service here is outstanding, and so is the food. However, you have to be careful of the rooms here as some of them are quite small with slanted roofs, as well as the rooms are odd shaped depending on where it is located. The local bus services is included as part of your stay.
Image of the Tripadvisor rating Stay and resort activities

May 5, 2024 Reena J

We had a wonderful time. It’s magical the architecture of the hotel inside and out, the area around the castle is breathtaking, the mountains, the trees, it’s quiet and peaceful. The guest of the hotel has lots of resort activities to choose from. We went for the sound bath which was relaxing. History tour and wilderness walk done by our guide… Read more
We had a wonderful time. It’s magical the architecture of the hotel inside and out, the area around the castle is breathtaking, the mountains, the trees, it’s quiet and peaceful. The guest of the hotel has lots of resort activities to choose from. We went for the sound bath which was relaxing. History tour and wilderness walk done by our guide Scott was informative, entertaining and took his time to explain and answer our questions as well. We had fun and enjoyed the tour. My younger son learned a lot about bears, trees along the wilderness walk. The history tour is something you shouldn’t miss there’s so much history, and details about hotel we knew in our guided tour. Read less
Image of the Tripadvisor rating Perfect in every way.

May 3, 2024 jonasmallwood Wimborne Minster, United Kingdom

This is the best hotel I've ever stayed in - and I've stayed in many around the world. Staff - so helpful and friendly. Food, drink, room, views from our room - all perfect. The hotel shops were brilliant, as were the shuttle buses into town, and up to the gondola. Thanks to all the staff - you are AMAZING.
Image of the Tripadvisor rating Exceptional Service

May 2, 2024 Catherine R

The hotel is in a beautiful location and extremely well-appointed. The rooms are very comfortable with plenty of pillows and towels. Every possible amenity has been thought of and the staff were all extremely helpful and kind. No matter what issue or concern came up - from how to get to town to ordering items to the room, the staff were very… Read more
The hotel is in a beautiful location and extremely well-appointed. The rooms are very comfortable with plenty of pillows and towels. Every possible amenity has been thought of and the staff were all extremely helpful and kind. No matter what issue or concern came up - from how to get to town to ordering items to the room, the staff were very quick and polite in answering all my questions. I hosted a conference with approximately 200 attendees and I felt like I had a staff of 20 looking after my every need. I would definitely come back to the Fairmont Banff Springs for another event or personal travel. Read less
Image of the Tripadvisor rating Showing its’ age for sure

May 2, 2024 tiaragirl Calgary, Canada

The old hotel is showing its’ age. Been coming here for twenty years and realized tonight, not much has changed/been updated…….except for the cost of a room. An aging hotel is one thing but the cleanliness seems to be slipping (see photos). Had a few poor service interactions this trip too. A lost item that no one seemed too concerned about.… Read more
The old hotel is showing its’ age. Been coming here for twenty years and realized tonight, not much has changed/been updated…….except for the cost of a room. An aging hotel is one thing but the cleanliness seems to be slipping (see photos). Had a few poor service interactions this trip too. A lost item that no one seemed too concerned about. Got up and left one of the bars after not getting served. That was not typical. The beautiful setting will ensure visitors keep coming but I wish our “Canadian product” presented better. Read less