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Holidays in Toronto

Let yourself in...

Toronto will renew your sense of curiosity in life. As the largest city in Canada, Toronto is the heart of the Canadian travel experience. Shopping, restuarants, pro sports, theatres, arts, festivals, nightlife and culture by the bucket-load all await your arrival. Perfect at any time of the year, Toronto is a great destination for a winter getaway - take a visit for some pre-christmas shopping or even to see in the New Year in style.

Hotels in Toronto

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Essential information for Toronto

Local time
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Canadian Dollar $
Official currency of Canada
Flight information
Flight schedule
Flights available with Virgin Atlantic partner airlines

Do I need a visa?

Yes. If you’re arriving into or transiting through Canada by air from either the UK or another destination e.g. the USA, you’ll need an eTA. 

Find out more about Travel Visas here »

Shopping in Toronto

Ethnically diverse with distinctive districts, shopping is a unique experience with 5 Chinatowns, Little Italy, Little Portugal, and the Gerrard India Bazaar to explore. There is also fantastic shopping at the Eaton Centre.

Highlights of Toronto

Be a part of this city, even if just for a brief moment and experience the people, neighbourhoods, attractions, nightlife, cuisine, culture and sports. Here are some of Toronto’s not-to-be-missed attractions:

Options abound for symphonic music fans. Start with the line-up at Roy Thomson Hall, home to the renowned Toronto Symphony Orchestra. Or enjoy an eclectic program of jazz, classical and world music at the gorgeous Koerner Hall. The sleek Four Seasons Centre for the Performing Arts is where you can take in the grandeur of The Canadian Opera Company or marvel at the beauty of the National Ballet of Canada. Toronto’s theatre district features a mix of historic venues such as The Royal Alexandra Theatre and the newer Princess of Wales Theatre. Smaller niche theatres dot the city from the Famous People Players, on the city’s Westside, to The Canadian Stage and the Soulpepper Theatre Company in the Distillery District, which presents hundreds of events each year including dramatic plays comedies, classics and cabaret.

About a 90-minute drive from downtown Toronto, you’ll find the awe-inspiring Niagara Falls. Hornblower Niagara Cruises offers catamaran tours, bringing you to the heart of the action. For a higher, dryer but equally breathtaking tour, try a helicopter ride. Niagara Helicopters flies passengers close enough to feel the power of the Falls as more than 168,000 cubic metres of water spill over the edge every minute. Blessed with rich soils and unique microclimates, Niagara’s wine country is Canada’s largest and most prestigious. With more than 90 wineries throughout the region, touring by car—or, better yet, bike—is an enjoyable way to pass the day.

In Toronto you’ll find a very different kind of luxury travel. Enriching experiences that are Canadian to the core – unpretentious, quirky, open-hearted – and worthy of your precious time and attention.

The fusion of cultures and the acceptance of all ways of life lend a depth and eclecticism to everything here – exclusive dining can mean a canoe-ride to the Toronto islands for a sumptuous picnic or dinner in the sky-high Canoe restaurant. You can shop for modern Indigenous artefacts and fashion or charter a flight to see the one of the seven natural wonders of the world.

Toronto has incredible culinary experiences for every taste. A true food lover’s city, Toronto offers boundless options from sun-up until way past sundown. Whether you’re looking for a quick bite or a sumptuous, multi-course tasting menu, the city’s kitchens are renowned for their global influences and extraordinary cooking talent.  Toronto’s thriving bar, lounge and club culture contribute to a vibrant nightlife, while buzzing café and craft-brewery scenes offer the perfect inroads to neighbourhood exploration.

Live performances, incredible exhibits and cool pop-ups are happening all over Toronto this time of year. Here are just a few of the many you don't want to miss.

  • Feb/Mar: Toronto’s Light Festival artfully illuminates the Distillery Historic District
  • Apr/May: Hot Docs
  • Jun: North by Northeast & Pride
  • Jul: Join 500,000 music lovers for The Beaches Jazz Festival
  • Jul/Aug: Toronto Caribbean Carnival
  • Sep: More than 300 films are screened for the Toronto International Film Festival
  • Nov/Dec: Enjoy the tradition, heritage and charm of a European Christmas Market, right in the heart of Toronto.

After an exhilarating day of shopping or urban skating, watch the lights set the city aglow as evening sets in. There’s extra time now to revel in long evenings with your favourite people, taking comfort in a delicious meal or cocktail, exploring Toronto’s unique museum nights or enjoying great seats at a hockey game or theatre production.

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Your holiday may be affected by travel restrictions or cancellations

We are continually reviewing our flying schedules, taking into account the  Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.

You’ll be away before you know it

Your next holiday is only a click away - our website has thousands of options ready to book. But if you need more help, just give us a call on 0344 472 9646.

Looking for inspiration? Explore our destinations and holiday types and save your faves to your very own Wishlist. Or dive right in to our 2021 holiday offers.

Latest Foreign & Commonwealth Office repatriation travel advice

Over the past few weeks, we have repatriated our customers from overseas who wanted to come home.  

Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts.

How would you like to talk to us?

With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.

Stay tuned for the latest updates

Rest assured; we will notify you as soon as we know if your holiday has been affected by email. 

We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.

Let’s talk

If you need to speak to us to change or cancel your booking you can call our team on 0344 472 9646 or chat to us on SMS/Whatspp via Manage my booking.

For the latest information on Covid-19 you can check our FAQs here.

Payment flexibility

Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.

We're flexible with your holiday plans

We understand that you may wish to change your holiday plans and we appreciate the need for flexibility. 

We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there. 

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

You're holiday is going ahead as planned

If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. You can call our team on 0344 472 9499 who can look at options for you.

Thank you for your patience and understanding

Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels.

We'll be in touch soon

To finalise the amendment, one of our customer advisors will phone you. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. We will help everyone that wants to move their holiday.

I returned early from holiday and have further questions?

You can contact our team by emailing to discuss options on unused portions of your holiday. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking.

I am currently on holiday and I need to speak to someone

The easiest way to contact us while you are away is via WhatsApp. To get the conversation started, click the link and type "hello” .

or you can get in touch with our in-resort team during local opening hours

Find contact details for your location

Outside of local resort office hours you can call us in the UK +44 (0) 344 472 9626 (option 2) or email us

If you are in the USA or Canada please email:

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