We’ve got a villa in Orlando with your name on it, whatever your party size. From 3-12 bedrooms, not only are they great value for money but every one of our Florida villas come with the familiar home comforts and your own private pool (unless otherwise stated), plus complimentary parking for your hire car, should you choose to get one
Our selection of villas and townhouses are great way to experience the best of both worlds, a chilled out holiday with easy access to action and adventure. They're located in quiet areas just a short drive from the thrills that Orlando has to offer, so you can get to Walt Disney World and Universal in no time.
You'll get your own private screened pool or plunge pool with a terraced area to enjoy, ideal for sunbathing and alfresco dining.
No parking fees! Villas come with either a garage or a drive, and townhouses feature complimentary street parking.
Our villas are centrally located for all the fun Orlando has to offer, including Walt Disney World, Universal Studios Florida, and many other attractions.
With a villa you've got plenty of space for large groups, so you can stay together with all your friends and family.
Unlike your standard hotel room, you'll have a fully equipped kitchen to make use of when you're hungry, along with laundry facilities so you can pack light and make room for more souveniers.
All villas will have a minimum of one en-suite bathroom and an additional family bathroom - so you won't be fighting over who's turn it is to shower.
There's a fantastic range of villas to choose from, with a variety of on-site amenities such as water slides, restaurants, and games rooms.
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Balmoral Resort stands as a luxurious retreat, offering all the comforts of a home-away-from-home. The centrepiece is the clubhouse, housing a restaurant, bar, and entertainment options. Stepping outside, a zero-entry pool, hot tub, and a lively splash area featuring water cannons and slides await your leisure. Within the confines of your villa, discover a fully equipped kitchen and a private pool, providing every reason to stay in. If the allure of Orlando beckons worry not, for the renowned theme parks are just 22 miles away, promising an effortless journey to the heart of entertainment. Get ready to embrace the thrill of loop-the-loops in no time.
Get heated in the pool
During the winter months (Nov–Apr), you may wish to have your personal pool heated*. We offer pre-purchased pool heating, so that the pool heating will be switched on the day of your arrival and will be warm enough to use by the second full day of your holiday.
*The pool temperature will heat to approximately 10°C warmer than the outside temperature and heaters will run for 6–8 hours during the day only
All of our Florida villas are privately owned and individually furnished. Not all of our homes are appropriate for wheelchair users or those with restricted mobility, so we are unable to guarantee their suitability. However, we can recommend resorts and other self-catering style accommodation which could meet your requirements. Please do have a chat with our Special Assistance team who will be able to assist further.
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We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.
Your next holiday is only a click away - our website has thousands of options ready to book. But if you need more help, just give us a call on 0344 472 9646.
Looking for inspiration? Explore our destinations and holiday types and save your faves to your very own Wishlist. Or dive right in to our 2021 holiday offers.
Over the past few weeks, we have repatriated our customers from overseas who wanted to come home.
Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts.
With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.
Rest assured; we will notify you as soon as we know if your holiday has been affected by email.
We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.
If you need to speak to us to change or cancel your booking you can call our team on 0344 472 9646 or chat to us on SMS/Whatspp via Manage my booking.
For the latest information on Covid-19 you can check our FAQs here.
Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.
We understand that you may wish to change your holiday plans and we appreciate the need for flexibility.
We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there.
Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.
If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. You can call our team on 0344 472 9499 who can look at options for you.
Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels.
To finalise the amendment, one of our customer advisors will phone you. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. We will help everyone that wants to move their holiday.
You can contact our team by emailing feedback.backhome@virginholidays.com to discuss options on unused portions of your holiday. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking.
The easiest way to contact us while you are away is via WhatsApp. To get the conversation started, click the link and type "hello” .
or you can get in touch with our in-resort team during local opening hours
Find contact details for your location
Outside of local resort office hours you can call us in the UK +44 (0) 344 472 9626 (option 2) or email us duty.office@virginholidays.com
If you are in the USA or Canada please email: USAreps@virginholidays.com.
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