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Universal Orlando Resort™

Save up to £200 per family of four on 2023 Orlando holidays

Save £50pp on Orlando holidays departing between 1st Jun-31st Dec 2023 from London or Manchester. Book by 21st July 2022.

Terms and conditions apply. Saving already applied in prices shown.

Holidays at Universal Orlando Resort

Take a holiday beyond anything you’ve experienced before at Universal Orlando Resort. Journey through legendary worlds of incredible heroes at Universal’s Islands of Adventure. Immerse yourself in the next generation of blockbuster entertainment at Universal Studios Florida and enjoy the thrills and relaxation of a tropical paradise like no other at Universal’s Volcano Bay water theme park.

From theme park excitement, to spectacular hotels, each offering a range of exclusive theme park benefits, to the dining and entertainment of Universal CityWalk, Universal Orlando Resort is the perfect family holiday.

Universal's Cabana Bay Beach Resort

Universal's Cabana Bay Beach Resort

Universal's Cabana Bay Beach Resort has exclusive benefits for our customers;

  • Complimentary self-parking
  • Exclusive late check-out available until 1:00pm
  • Two complimentary inflateable rubber rings per room
  • Complimentary welcome drink
  • Early Park Admission† to The Wizarding World of Harry Potter™ and Universal’s Volcano Bay

Discover three amazing theme parks...

Universal Minions

Universal Studios Florida

Immerse yourself in the next generation of blockbuster entertainment at Universal Studios. Meet Illuminations’ mischievous Minions and join forces with the TRANSFORMERS Autobots as you unleash your imagination at Universal Studios Florida, where heart-pounding, cutting-edge attractions bring your favourite movies, television and more to life. 

Universal Spiderman

Universal's Islands of Adventure

Step into a world where heroes, villains, myths and legens are brought to live as you journey thorugh Jurassic Park™, The Wizarding World of Harry Potter™, Skull Island: Reign of Kong™ and Marvel Superhero Island™.

Universal Volcano Bay

Universal's Volcano Bay Water Theme Park

At this tropical island water park, you'll find both action and relaxation. From the mighty Ktakatau™ Aqua Coaster to the Kopiko Wai Winding River™,there's fun for all ages.

Universal Park Map

Hotels at Universal Orlando Resort

Retrieving our hand picked hotels...

Essential Information for Universal Orlando Resort

Local time
-5hrs
Currently
Language
USA flag
American English
Currency
US Dollar $
Official currency of the United States
Flight information
9-10h
Orlando (MCO)
Direct flights
Flight schedule
Daily flights to Orlando from across the UK.
are our main airline partner

Do I need a Visa?

Yes. You'll need to obtain approval no less than 72 hours prior to travel to the US via the ESTA (Electronic System for Travel Authorisation (ESTA) scheme.

Find out more about Travel Visas here »

Next-level Adventure: Highlights of Universal Orlando Resort

Hold on tight, you’re in for quite a ride... Visiting Universal Orlando Resort is a full-throttle, blow-your-mind, never-to-be-forgotten holiday like no other. There are three incredible theme parks: jump into the movies at Universal Studios Florida, meet dinosaurs and Super Heroes at Universal’s Islands of Adventure and hit the waves at Universal’s Volcano Bay water theme park.

Make the most of your holiday by staying in the thick of the action. From budget-friendly to pure indulgence, there’s a hotel for everyone, all offering guests exclusive benefits. Some, such as the the tropical Loews Royal Pacific Resort, the elegant and refined Loews Portofino Bay Hotel, and the laid back and cool Hard Rock Hotel® even include a FREE^ Universal Express Unlimited pass, so you can skip the regular lines at Universal Studios and Islands of Adventure. (Requires theme park admission).

Customers who like Universal Orlando Resort also like...

WIZARDING WORLD and all related trademarks, characters, names and indicia are © & ™ WBEI. Publishing Rights © JKR. (s22)

^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal’s Islands of Adventure. Not valid at Universal’s Volcano Bay. Excludes separately ticketed events. Park-to-Park admission required to board the Hogwarts™ Express. Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice.

†Requires theme park admission. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening for Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.

© 2022 MARVEL. Fear Factor TM & © 2022 Endemol Netherlands B.V. MEN IN BLACK and ALIEN ATTACK TM & © 2022 Columbia Pictures Industries, Inc. All Rights Reserved. Curious George ®, created by Margret and H.A. Rey, is copyrighted and trademarked by Houghton Mifflin Harcourt Publishing Company and used under license. Licensed by Universal Studios Licensing, Inc. All rights reserved. Woody Woodpecker’s Nuthouse Coaster TM Walter Lantz. © 2022 Lyons Partnership, L.P. The Simpsons™ & © 20th Television. Minions and all related elements and indicia TM & © 2022 Universal Studios. All rights reserved. Shrek 4-D © 2022 DreamWorks Animation LLC. All rights reserved. TRANSFORMERS and its logo and all related characters are trademarks of Hasbro and are used with permission. © 2022 Hasbro. All Rights Reserved. © 2022 DreamWorks LLC. and Paramount Pictures Corporation. All Rights Reserved. Jurassic Park and Jurassic World TM & © 2022 Universal Studios and Amblin Entertainment, Inc. All Rights Reserved. Dr. Seuss properties TM & © 2022 Dr. Seuss Enterprises, L.P. All rights reserved. Rocky and Bullwinkle and Friends TM & © Ward Productions, Inc. Popeye © 2022 King Features Syndicate, Inc. TM Hearst Holdings, Inc. TM & © Universal Studios and Amblin. Hollywood Drive-In Golf and associated logos are trademarks of Adventure Golf Design & Development, Inc. Bubba Gump Shrimp Co. TM & © 2022 Par. Pic. Jimmy Buffett’s ® Margaritaville ® Jimmy Buffett. The Cowfish and all related logos TM The Cowfish Sushi Burger Bar, LLC. All rights reserved. Pat O’Brien’s, Hurricane Glass logo, Have Fun and Iron Grill Design ® Pat O’Brien’s Bar, Inc. © 2022 Pat O’Brien’s Bar, Inc. All rights reserved. ©2022 Voodoo Doughnut, LLC. TM & © 2022 NBCUniversal Media, LLC. All rights reserved. © 2022 Universal Studios. All rights reserved. ©2022 Cinemark USA, Inc. Century Theatres, CinéArts, Rave, Tinseltown, and XD are Cinemark brands. “Cinemark” is a registered service mark of Cinemark USA, Inc. Hard Rock Hotel, Hard Rock Cafe, Hard Rock Live ® Hard Rock Cafe International (USA), Inc. Aventura Hotel TM & © 2022 UCF Hotel Venture IV. All rights reserved. Cabana Bay Beach Resort TM & © 2022 UCF Hotel Venture II. All rights reserved. Portofino Bay Hotel and Royal Pacific Resort TM & © 2022 UCF Hotel Venture. All rights reserved. Sapphire Falls Resort TM & © 2022 UCF Hotel Venture III. All Rights Reserved. © 2022 UCF Hotel Venture V. UNIVERSAL TM & © Universal Studios. ENDLESS SUMMER registered trademarks, Bruce Brown Films, LLC.All rights reserved. Universal elements and all related indicia TM & © 2022 Universal Studios. All rights reserved.

£50 per person discount on anew package holidayto Orlando where the price includes direct Economy Classic on Virgin Atlantic from London Heathrow or Manchester and accommodation or flight and car, booked between 08:00 24th June 2022 and 23:59 21st July 2022, for departures from 01 June 2023 to 31 December 2023. Savings on package holidays to Orlando applies when either the outbound or return flight is booked in “O”, “N”, “X”, “Q” or “E” Class. Bookings are subject to availability and Virgin Atlantic Holidays full terms and conditions applyhttps://www.virginholidays.co.uk/customer-support/terms-and-conditions. When booking by telephone or in-store, a non-refundable booking fee applies. Saving cannot be used in conjunction with any other special offer, promotion, discount or any other affinity discount. Calls cost no more than calls to UK geographical numbers (01 or 02). ATOL protected (2358) and ABTA (V2043). 

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Your holiday may be affected by travel restrictions or cancellations

We are continually reviewing our flying schedules, taking into account the  Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.

You’ll be away before you know it

Your next holiday is only a click away - our website has thousands of options ready to book. But if you need more help, just give us a call on 0344 472 9646.

Looking for inspiration? Explore our destinations and holiday types and save your faves to your very own Wishlist. Or dive right in to our 2021 holiday offers.

Latest Foreign & Commonwealth Office repatriation travel advice


Over the past few weeks, we have repatriated our customers from overseas who wanted to come home.  

Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts.
 

How would you like to talk to us?

With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.

Stay tuned for the latest updates


Rest assured; we will notify you as soon as we know if your holiday has been affected by email. 

We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.

Let’s talk


If you need to speak to us to change or cancel your booking you can call our team on 0344 472 9646 or chat to us on SMS/Whatspp via Manage my booking.

For the latest information on Covid-19 you can check our FAQs here.

Payment flexibility


Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.

We're flexible with your holiday plans


We understand that you may wish to change your holiday plans and we appreciate the need for flexibility. 

We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there. 

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

You're holiday is going ahead as planned


If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. You can call our team on 0344 472 9499 who can look at options for you.

Thank you for your patience and understanding


Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels.

We'll be in touch soon


To finalise the amendment, one of our customer advisors will phone you. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. We will help everyone that wants to move their holiday.

I returned early from holiday and have further questions?


You can contact our team by emailing feedback.backhome@virginholidays.com to discuss options on unused portions of your holiday. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking.

I am currently on holiday and I need to speak to someone


The easiest way to contact us while you are away is via WhatsApp. To get the conversation started, click the link and type "hello” .

or you can get in touch with our in-resort team during local opening hours

Find contact details for your location

Outside of local resort office hours you can call us in the UK +44 (0) 344 472 9626 (option 2) or email us duty.office@virginholidays.com

If you are in the USA or Canada please email: USAreps@virginholidays.com.

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