Holidays at Universal Orlando Resort
Take your holiday to the next level at Universal Orlando Resort. With three amazing theme parks - Universal Studios Florida, Universal’s Islands of Adventure, and Universal’s Volcano Bay water theme park, spectacular hotels and more, it’s days and nights of endless fun for every member of the family.
Hotels at Universal Orlando Resort
Essential Information for Universal Orlando Resort
Yes. You'll need to obtain approval no less than 72 hours prior to travel to the US via the ESTA (Electronic System for Travel Authorisation (ESTA) scheme.
Find out more about Travel Visas here »
Stay at any Universal Orlando Resort hotel and you'll have access to our lounge at Universal's Aventura Hotel, exclusive to Virgin Holidays customers.
Next-level Adventure: Highlights of Universal Orlando Resort
Hold on tight, you’re in for quite a ride... Visiting Universal Orlando Resort is a full-throttle, blow-your-mind, never-to-be-forgotten holiday like no other. There are three incredible theme parks: jump into the movies at Universal Studios Florida, meet dinosaurs and Super Heroes at Universal’s Islands of Adventure and hit the waves at Universal’s Volcano Bay water theme park.
Make the most of your holiday by staying in the thick of the action. From budget-friendly to pure indulgence, there’s a hotel for everyone, all offering guests exclusive benefits. Some, such as the the tropical Loews Royal Pacific Resort, the elegant and refined Loews Portofino Bay Hotel, and the laid back and cool Hard Rock Hotel® even include a FREE^ Universal Express Unlimited pass, so you can skip the regular lines at Universal Studios and Islands of Adventure. (Requires theme park admission).
In The Wizarding World of Harry Potter™ step inside Ollivanders™, Makers of Fine Wands since 382BC, where one can find their essential wizarding item: a wand. Here, aspiring witches and wizards also have the chance to experience a rite of passage - being chosen by a wand with the help of a wand keeper.
Meet Spider-Man, Captain America and other Super Heroes at Marvel Super Hero Island® in Universal's Islands of Adventure.
Freedom fighters, have your cameras ready to engage: this is your chance to meet Optimus Prime, Bumblebee and the evil Megatron at Universal Studios Florida.
As the stars begin to shine, see Hogwarts™ castle come to life with a dazzling display of lights and colour. The Nighttime Lights at Hogwarts™ Castle spectacle (select nights) is a beautiful way to end your day at Universal’s Islands of Adventure.
Be scared witless at Halloween Horror Nights. Universal Studios goes ghoulish on select nights from mid-September to early November. Make your way through terrifying haunted houses. Face nightmarish creatures on streets twisted into sinister scare zones. Devilishly good!
WARNING: SEPARATELY TICKETED EVENT. EVENT MAY BE TOO INTENSE FOR YOUNG CHILDREN AND IS NOT RECOMMENDED FOR CHILDREN UNDER THE AGE OF 13. NO COSTUMES OR MASKS ALLOWED.
Blue Man Group is part comedy. Part theatre. Part concert. And all amazing. There is a show every day at their theatre in Universal CityWalk.
Embrace your inner child and book your Universal holiday at Christmas – which starts in mid-November and lasts into early January. When the sun goes down, see The Magic of Christmas at Hogwarts™ Castle light projection show, watch Universal's Holiday Parade featuring Macy’s at Universal Studios and see the streets festooned with decorations and fairy lights.
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WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s20)
^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal’s Islands of Adventure. Not valid at Universal’s Volcano Bay. Excludes separately ticketed events. Park-to-Park admission required to board the Hogwarts™ Express. Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice.
Portofino Bay Hotel and Royal Pacific Resort TM & © 2020 UCF Hotel Venture. All rights reserved. Aventura Hotel TM & © 2020 UCF Hotel Venture IV. All rights reserved. Cabana Bay Beach Resort TM & © 2020 UCF Hotel Venture II. Sapphire Falls Resort TM & © 2020 UCF Hotel Venture III. All rights reserved. All rights reserved. © 2020 UCF Hotel Venture V. UNIVERSAL TM & © Universal Studios. ENDLESS SUMMER registered trademarks, Bruce Brown Films, LLC. All rights reserved. Hard Rock Hotel ® Hard Rock Cafe International (USA), Inc. Hard Rock Cafe, Hard Rock Live ® Hard Rock Cafe International (USA), Inc. © 2020 MARVEL. TRANSFORMERS and its logo and all related characters are trademarks of Hasbro and are used with permission. © 2020 Hasbro. All Rights Reserved. © 2020 DreamWorks LLC and Paramount Pictures Corporation. All Rights Reserved. ©2020 Voodoo Doughnut, LLC. The Simpsons TM & © 2020 Fox. © 2020 Blue Man Group Holdings, LLC. All rights Reserved. Macy’s Thanksgiving Day Parade & Related Characters © 2020 Macy’s Inc. All rights reserved. Universal elements and all related indicia TM & © 2020 Universal Studios. All rights reserved.
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The Foreign & Commonwealth Office UK have advised against all but essential travel. Depending on when you are due to travel, your holiday may be affected.
Your next holiday is only a click away - our website has thousands of hand-picked options ready to book. But if you need more help, just let us know.
Looking for inspiration? Explore our destinations and holiday types and save your faves to your very own Wishlist. Or dive right in to our 2021 holiday offers.
For extra piece of mind, new bookings made before 31 May 2020 also have the flexibility to amend free of charge up to 31 December 2021.
Over the past few weeks, we have repatriated our customers from overseas who wanted to come home.
Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts.
Important information: We are working hard to help all of our customers, particularly those already on holiday or due to travel in the next 72 hours.
Rest assured; we will notify you as soon as we know if your holiday has been affected.
We are currently contacting all customers whose holidays have been affected to discuss their options. This means we’re only able to accept calls and messages from those due to travel in the next 72 hours.
Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.
If you still need to speak to us to change or cancel your booking, and you are due to travel in the next 72 hours, please log in to Manage my booking to call or message us. You are our immediate priority.
Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you.
You can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks.
If you’re struggling to pay, you can delay any additional payments by choosing a new time to travel. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.
We understand that you may wish to change your holiday plans and we appreciate the need for flexibility.
We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there.
Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.
Currently, your holiday will be going ahead as planned.
Rest assured; we will notify you as soon as we know if your holiday has been affected by travel restrictions or cancellations.
Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.
We’re sorry to say that it’s taking much longer than usual to process your refund. It’s taking longer than we’d like as well. This is due to the number of requests being sent to us and our teams working from home.
We’re doing our best to help every customer, but we’re not able to always meet the 15, 45 or 90-day timeframes we originally stated for every customer. As always, we’re grateful for everyone’s patience and understanding. It means the world to us.
We’re keen to help you rearrange your holiday plans and our team are currently working through requests in order of departure. We’re helping those customers in June at the moment so please bear with us, someone will call you back.
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