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Tulum holidays

Holidays in Tulum

Tulum holidays

Beautiful white sand beaches and well-preserved ancient ruins make for a truly relaxing Tulum holiday. Enjoy stunning beaches and scenery, and delve into a rich history and culture, with an all inclusive Tulum holiday package.

Hotels in Tulum

Retrieving our hand picked hotels...

Essential information for Tulum

Local Time
Flag of Mexico
Mexican Peso
Official currency of Mexico
Flight information
10h 40m
Cancun (CUN)
Indirect flight
Flight schedule
Fly direct on Monday, Wednesday, Thursday & Saturday with our partner airlines.
Indirect Virgin Atlantic flights are available from London Heathrow.

Do I need a visa?

No, UK passport holders don't need a visa for Mexico. You'll just need to complete a tourist card on your flight to Cancun.

However, if you are travelling via the USA, then you will need to apply for an ESTA (Electronic System for Travel Authorisation (ESTA) no less than 72 hours prior to travelling.

Find out more about Travel Visas here »

Around Tulum

Take time to explore the shops, bars and and restaurants of Tulum Pueblo, a growing village approximately 2 km from the archaeological ruins.

Holidays in Tulum, Mexico: Relaxation on the Riviera Maya

White sands, ancient ruins and a friendly local atmosphere make Tulum the golden spot of the Riviera Maya. Less party-town than Cancun and quieter than Playa del Carmen (but still just a short journey away), it’s a haven on the Caribbean coast. Go from relaxing on the hot sands to adrenaline-fuelled water sporting; Our resorts in Tulum are as varied as you choose to make them. Located at the southern tip of the Riviera, the community has long been known as a 'hippie' resort thanks to its eco-tourism, vegan restaurants and animal sanctuaries. Explore at your own pace; it’s easy enough to get around on foot or by bike.

Steeped in history, the Yucatán peninsula is home to some of the most famous ruins in the world, with ancient Mayan cities, palaces and temples.

  • The Ruinas Mayas de Tulum are the location of a pre-Colombian Mayan walled settlement. Towering 29ft above the beach, they include the remains of a grand palace and temple. It’s a 2km trek to the archaeological spot from the main gates, so taking a bicycle taxi is recommended. Bring a parasol or go when the sun is low as there’s no shade once you’re on site. Tour buses usually stop by at 10am, so getting in before then is a good choice.
  • Chichen Itza was one of the largest Mayan cities and, today, its ruins are a UNESCO World Heritage site. The great stepped pyramid of El Castillo is emblematic of Mexico's ancient past, and is famous for the 'snake shadows' that appear on its steps during the spring and autumn equinoxes. Taking a tour is recommended to learn the most about the ruins' place in the Mayan calendar – many trips combine a guided tour with a visit to a cenote and nearby ‘Sultaness of the East’, Valladolid. You can also rent a car and drive or take the ADO (Mexico’s intercity bus system) direct from the centre of Tulum.

No holiday to Tulum, Mexico is complete without a trip to a cenote. These dramatic natural swimming holes can be found all over the country and are renowned for their beauty. If you’re not a strong swimmer, hire a life jacket from the ticket office and have a relaxing float. Your Virgin Atlantic Holidays Concierge can book excursions or park tickets for you.

  • Cenote Yokdzonot is located just far enough off the beaten track to miss the tourist crowds. It’s the perfect spot to go for a secluded swim with the fishes.
  • A more popular cenote is Cenote Dos Ojos. This is two pools of water — reflected in the name ‘two eyes’ — one clear blue and one black and seemingly bottomless. Rent a flashlight at the ticket office to make the most of the black one.
  • Cenote Azul is open air, so it’s the ideal alternative to the beach. Remember to bring your pesos as entrance is cash-only.

Tulum's dramatic coastline may be home to ancient Mayan cities and vast swathes of jungle, but even that's not all there is to it. If you're looking for something a bit more active, the warm waters are for a spot of diving and boat tripping.

  • Local dive centre offers scuba diving lessons for groups and individuals. Book in a session and see if you can spot some marine wildlife.
  • If you do (somehow) need a break from the beach, Xel-Há is a natural water park that offers snorkelling and other water sports. Your ticket also includes food and drink so it’s worth turning into a full-day trip.
  • You can only kayak on the Sian Ka’an Biosphere Reserve with a day tour but it’s well worth it to see the calm lagoons, twisting mangrove canals and brightly coloured tropical birds. It’s about half an hour from Tulum and many tours include authentic homemade Mexican food.

Whether you’re staying in one of Tulum’s resorts or making your own way along the coast, there’s plenty of coastline to discover. The long stretches of white sand and calming warm blue shores set Tulum apart from its more touristy counterparts.

  • Ziggy Beach is a private beach restaurant where you can treat yourself to tequila shrimp tacos while enjoying the sunset.
  • The main beach in Tulum is Mayan Beach; the ideal time to visit is late afternoon once the sun has dropped. There’s no natural shade or umbrellas on offer, so bring a parasol and sun cream.

Tulum resorts are less built-up than their counterparts along the Yucatan, meaning that the area's stunning natural surroundings have been well preserved and are easily accessible for a day trip.

  • See spider monkeys at Punta Laguna Natura Reserve – get there after 11am for the best chance to spot them. This locally run reserve is a little out the way but well worth it to get a glimpse of the local wildlife and the surrounding environment.
  • At Akumal Monkey Sanctuary you can get up close and personal with the monkeys. It’s worth noting that you can’t take photos while interacting with the animals – all belongings have to be left securely outside the enclosure (safe from monkeys’ mischievous fingers) – but you can pay for photos from staff.

Add another dimension to your holiday by seeing how to whip up some typical local dishes, or indulge yourself with a relaxing yoga lesson to take full advantage of your tranquil surroundings.

  • Learn to cook authentic pre-Hispanic Mexican food at Rivera’s Kitchen Tulum. Here you’ll be taught the basics of traditional local cooking (for the brave, this could even include salsa de chapulines – made with chilli and crickets).
  • With its hippie sentimentalities, Tulum has no shortage of yoga and Pilates studios. Yoga Dicha offers lessons for all abilities. Dreams Tulum Resort and Spa also offers yoga classes.
  • Take in some local arts and crafts at Plastic Flamingo – a craft and gift shop in a quirky tin caravan. Frida Kahlo fans can find some real treasures inspired by the artist here.

Tulum's the perfect choice to experience authentic Mexico from some of its most iconic ancient ruins to delicious local cuisine and breathtaking landscapes. To experience it for yourself, browse our Tulum holidays and book in at one of our hotels today.

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Your holiday may be affected by travel restrictions or cancellations

We are continually reviewing our flying schedules, taking into account the  Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.

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Your next holiday is only a click away - our website has thousands of options ready to book. But if you need more help, just give us a call on 0344 472 9646.

Looking for inspiration? Explore our destinations and holiday types and save your faves to your very own Wishlist. Or dive right in to our 2021 holiday offers.

Latest Foreign & Commonwealth Office repatriation travel advice

Over the past few weeks, we have repatriated our customers from overseas who wanted to come home.  

Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts.

How would you like to talk to us?

With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.

Stay tuned for the latest updates

Rest assured; we will notify you as soon as we know if your holiday has been affected by email. 

We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.

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If you need to speak to us to change or cancel your booking you can call our team on 0344 472 9646 or chat to us on SMS/Whatspp via Manage my booking.

For the latest information on Covid-19 you can check our FAQs here.

Payment flexibility

Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.

We're flexible with your holiday plans

We understand that you may wish to change your holiday plans and we appreciate the need for flexibility. 

We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there. 

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

You're holiday is going ahead as planned

If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. You can call our team on 0344 472 9499 who can look at options for you.

Thank you for your patience and understanding

Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels.

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To finalise the amendment, one of our customer advisors will phone you. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. We will help everyone that wants to move their holiday.

I returned early from holiday and have further questions?

You can contact our team by emailing to discuss options on unused portions of your holiday. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking.

I am currently on holiday and I need to speak to someone

The easiest way to contact us while you are away is via WhatsApp. To get the conversation started, click the link and type "hello” .

or you can get in touch with our in-resort team during local opening hours

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Outside of local resort office hours you can call us in the UK +44 (0) 344 472 9626 (option 2) or email us

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