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Destinations in Canada

Vancouver parent image

Holidays in Vancouver

Canada
Surrounded by sandy beaches and spectacular mountains, Vancouver combines the best of outdoor life with a vibrant and cosmopolitan city. Set off on an outdoors adventure with a holiday to Vancouver, and see another side of Canada.

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Holidays in Toronto

Canada
Toronto will renew your sense of curiosity in life. As the largest city in Canada, Toronto is the heart of the Canadian travel experience. Shopping, restuarants, pro sports, theatres, arts, festivals, nightlife and culture by the bucket-load all await your arrival. Perfect at any time of the year, Toronto is a great destination for a winter getaway - take a visit for some pre-christmas shopping or even to see in the New Year in style.

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Holidays in Whistler

Canada
It’s the largest skiable area in North America and heaven for summer thrill-seekers. Whistler's astonishing 8,000 acres draws discerning skiers, mountain bikers, trekkers, rafters and climbers, who descend from nature's playground to relax in a village dotted with patio restuarants, bars and boutique shopping. A perfect all-year round resort suited to all your needs, come sun or snow.

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Holidays in Calgary

Canada
...where the prairie land ends and the foothills begin, Calgary is a one-stop destination for wild adventures, stunning scenery, and winter delights. In Calgary, summers are sunny and winters don’t tend to be as harsh as in other parts of the country.

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Holidays in Banff

Canada
Mountainous scenery and National Park surroundings act as the perfect backdrop to this stunning resort. Once you've finished gazing, there's more activities than you can shake an oar at including kayaking, rafting, mountain biking, fishing and skiing. This town has a lot to offer, combining astounding natural beauty with a unique culture and first-class hotels.

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Holidays in Lake Louise

Canada
In the heart of the Banff National Park, the setting is simply stunning. With spectacular scenery and beautiful terrain Lake Louise has something to offer every kind of adventurer - in the winter and summer months.

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Holidays in Montreal

Canada
Montreal resides in Quebec Province and is Canada’s second largest city, renowned for its nightlife and literary scene. The city's dual personality is reflected in its architecture as well as its population. European in style, Montréal is filled with cobbled streets, chic shops and fascinating museums. 

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Holidays in Tremblant

Canada
Ranked #1 resort in the east by Ski Magazine; Tremblant is a picturesque resort in the beautiful Laurentian Mountains of Québec, offering over 600 acres of ski terrain and an idyllic village. But let's not forget that Tremblant is far more than just skiing, it's also the most beautiful Summer destination, bursting at the seams with lots of things to do and see. Families and couples alike would love the atmosphere that Tremblant oozes where the village streets are lined with French-influenced patisserie shops.

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Holidays in Vancouver Island

Canada
Little more than 35 minutes by floatplane from Downtown Vancouver or just over 3 hours by ferry you’ll discover Vancouver Island. Choose to just visit Victoria for a few days, or hire a car and spend longer exploring more of the island. You’ll want to linger as you discover one memorable place after another.

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Holidays in Jasper

Canada
High in the Eastern Rocky Mountains, amid stunning scenery, and only 20 minutes from the town of Jasper; Marmot Basin provides over 1,675 acres of terrain supported by world-class facilities. Aside from the incredible skiing, Jasper is a playground for all things active whatever the time of year — from hiking and golfing in summer to ice-skating and dog sledding in winter.

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Holidays in Ottawa

Canada
There’s a wealth of family-friendly things to do in Ottawa, from fascinating museums and the country’s parliament buildings to outdoor delights like the winter wonderland of Rideau Canal, which freezes every year to become the world’s largest outdoor skating rink.

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Holidays in Nova Scotia

Canada
Trips to Nova Scotia are an adventure through stunning coves and bays, mountainous vistas and the laid-back coastal cities. The dramatic coastline treats you to some great experiences and excursions, while inland you’ll love exploring the national parks. Nova Scotia holidays bring you to a land where nature and culture come together in perfect harmony. 

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Holidays in Rural Ontario

Canada
Wide open spaces and room to breathe. Get back to the great outdoors in cottage country or explore Algonuin Park - Ontario’s oldest provincial park. Visit the falls and enjoy some of the most stunning sights that Canada has to offer.

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Holidays in Rural British Columbia

Canada
Stretching from the Pacific Ocean in the west to the Rocky mountains in the east, the scenic British Columbia will have you holding your breathe in awe at the unique sights and wildlife populating this fantastic cosmopolitan destination.

Rural Quebec parent image

Holidays in Rural Québec 

Canada
Québec's French heritage sets the province apart from the most of Canada and has a distinctly European feel.

Quebec City parent image

Holidays in Québec City

Canada
Experience the intriguing, winding cobbled streets of La Vieille Ville, thriving café culture and obsession with good food. 

Niagara parent image

Holidays in Niagara

Canada
Thunderous Niagara Falls is the most visited attraction in Ontario! The stunning Falls are breathtaking, and are a must see for any visitor to Ontario. Just 30 minutes north of the falls lies the pictureperfect community of Niagara-on-the-Lake. This beautifully preserved 19th Century town is not only super photogenic, but also just happens to be at the heart of a thriving wine region.

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Latest Foreign & Commonwealth Office repatriation travel advice


Over the past few weeks, we have repatriated our customers from overseas who wanted to come home.  

Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts.
 

Your holiday may be affected by travel restrictions or cancellations

We are continually reviewing our flying schedules, taking into account the  Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.

You’ll be away before you know it

Your next holiday is only a click away - our website has thousands of options ready to book. But if you need more help, just give us a call on 0344 472 9499.

Looking for inspiration? Explore our destinations and holiday types and save your faves to your very own Wishlist. Or dive right in to our 2021 holiday offers.

For extra piece of mind, new bookings made before 30 September 2020 for travel up 30 April 2021 also have the flexibility to amend free of charge. If you need to change don’t worry, you can move your holiday as far out as 31 December 2021 subject to availability.

How would you like to talk to us?

With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.

Stay tuned for the latest updates


Rest assured; we will notify you as soon as we know if your holiday has been affected.  

We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

Let’s talk


If you need to speak to us to change or cancel your booking you can call our team on 0344 472 9646.

For the latest information on Covid-19 you can check our FAQs here.

Payment flexibility


Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.

We're flexible with your holiday plans


We understand that you may wish to change your holiday plans and we appreciate the need for flexibility. 

We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there. 

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

You're holiday is going ahead as planned


If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. You can call our team on 0344 472 9499 who can look at options for you.

Thank you for your patience and understanding


Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels.

We'll be in touch soon


To finalise the amendment, one of our customer advisors will phone you. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. We will help everyone that wants to move their holiday.

I returned early from holiday and have further questions?


You can contact our team by emailing feedback.backhome@virginholidays.com to discuss options on unused portions of your holiday. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking.

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