Mere steps from the famed Niagara Falls, Sheraton on the Falls is a luxury, fun and great place to stay with something for everyone. You’ll be spoilt for choice with what to eat, with seven places to tickle your taste buds. There are four pools to choose from, with slides and splash zones galore that little ones will love. There’s even mini-golf and bikes to hire. But relaxing hasn’t been forgotten about. Enjoy a massage overlooking the rushing falls below, and retreat to the 14th floor indoor pool for some me-time. And when it comes to exploring, there’s so much on your doorstep, and you’re just a 5-minute stroll to the majestic falls.
Amenities
Honeymoon
Bar
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Safety Deposit Box
Spa
Swimming Pool
Valet parking
Where is it
In the heart of Niagara and connected by indoor walkway to all Falls Avenue hotels, attractions and restaurants, as well as the Casino Niagara. The world-famous Maid of the Mist is a short walk away. Transfer time from Toronto International Airport: 1 hour 15 minutes.
Hotel information
669 rooms and suites. All with air-conditioning, LCD TV, telephone, WiFi access*, tea/coffee making facilities, safe, hairdryer, iron and ironing board, and mini fridge.
No window rooms are interior facing, with 2 queen-size beds, sleeping maximum 5 people.
Standard Rooms with 1 queen-size bed, sleeping maximum 2 people.
City View Rooms with either 1 king-size bed or 2 queen-size beds, sleeping maximum 5 people.
Niagara Parks View Rooms with either 1 king-size bed or 2 queen-size beds, sleeping maximum 5 people.
American Fallsview Rooms feature floor-to-ceiling windows and a Juliette balcony, with either 1 king-size bed or 2 queen-size beds, sleeping maximum 5 people.
Fallsview Rooms feature floor-to-ceiling windows and a Juliette balcony, offering a great vantage point for views of the Niagara falls, with either 1 king-size bed or 2 queens-size beds, sleeping maximum 5 people.
Massimo's Italian Fallsview Restaurant (modern Italian cuisine with views of the Niagara Falls, open for dinner). Fallsview Restaurant (buffet restaurant with Niagara Falls views, open for breakfast, lunch and dinner Fri-Sun, and for breakfast Mon-Thurs). Breakfast on 13 (open for buffet breakfast, as well as brunch at the weekends). Starbucks®. Freshii (serving fresh sandwiches and snacks throughout the day). Niagara Vines Lobby Winebar. Sweet Jesus Ice Cream.
Rooftop swimming pool. Poolside cabanas*. 14th floor indoor pool. Fitness centre. Connected via an indoor walkway to the Fallsview Indoor Waterpark*, featuring 16 slides, kids' play area, and a giant wave pool. Christienne Spa*. Casino Niagara* connected via indoor walkway.
Convenience Store. Laundry service*. Room service*. Self-parking CAD$39 and Valet parking CAD$59 (payable locally, fee subject to change).
This hotel has an optional resort fee of $15.95 plus tax per room, per day (payable locally, subject to change) You may choose to pay for it when you arrive. Please see hotel check-in for current inclusions.
* Denotes local charge.
Based on 9676 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (4738)
Very good (2759)
Average (1113)
Poor (541)
Terrible (524)
A big hotel with views of falls from bedrooms
Apr 28, 2024846GillMExeter, United Kingdom
We had an incredible view of the Falls. I could lie in my bed watching them. The room was very comfortable and clean. We didn’t use the restaurants but there was a convenient Starbucks for a croissant one coffee. Coffee machine in room. It is a big hotel and lifts were often busy- there was a 1000 people congress on when we were there- but it was…
Read more
We had an incredible view of the Falls. I could lie in my bed watching them. The room was very comfortable and clean. We didn’t use the restaurants but there was a convenient Starbucks for a croissant one coffee. Coffee machine in room. It is a big hotel and lifts were often busy- there was a 1000 people congress on when we were there- but it was never dreadful. No complaints
Read less
Good stay since we had a Juliette balcony
Apr 27, 2024Nicole MNew York City, New York
The area: The area was great, right in the middle of the Clifton St attractions and a lot of eating and shopping options. There was also a quick indoor walk to the casino, the waterpark, and the self-park garage ($39 CAD + tax = $47/day). Being the end of April, it was pretty empty--we didn't have to wait for a table anywhere and there were no…
Read more
The area: The area was great, right in the middle of the Clifton St attractions and a lot of eating and shopping options. There was also a quick indoor walk to the casino, the waterpark, and the self-park garage ($39 CAD + tax = $47/day). Being the end of April, it was pretty empty--we didn't have to wait for a table anywhere and there were no lines at the waterpark. Kids 13 and 17 enjoyed the waterpark, the bird aviary, the Speedway, and bowling and games at the Midway. Try a Beavertail on the Midway and poutine from The Canadian Burger Company by the casino. It was very convenient to have a Starbucks in the lobby as well as a store.
The good about the room: We had a fallsview room with a Juliette balcony on the 7th floor and it was a wonderful view out of a full window wall. The room was clean, the water hot, and the shower had the best pressure we've ever had at a hotel.
The bad about the room: There was a thermostat on the wall, but it did nothing. There was no air coming out of the vents, no matter the setting. It was very cold every night of our stay, but with 4 people in the room, by 2 am, we were all dripping in sweat. It as pretty suffocating and terrible. Luckily we had the Juliette balcony and could open the door for 5min and cool the room down. I did not complain to the desk as we decided we didn't want to move all of our stuff and we'd just periodically open the door. On the third day the weather got really nice and we just left the Juliette door open. Also, the room had a nice looking electric fireplace in the wall, but no remote or buttons to turn it on (not that we needed the heat, but it would have looked pretty). Additionally, we had a door adjoining our room and you could hear EVERYTHING going on in the room next door through it. It was like we were sharing a room with another family.
Read less
Great Hotel & Club Lounge Experience!
Apr 20, 2024T Z
We had an amazing time here at this hotel for a family vacation for 4 nights. The best was having the cub lounge access! Was super convenient and had plenty of food, snacks and drinks for our family of 4. Really have to thank Ivonne for being so helpful and making us feel at home. Was always great to see her. Ivonne was so nice, and was happy…
Read more
We had an amazing time here at this hotel for a family vacation for 4 nights. The best was having the cub lounge access! Was super convenient and had plenty of food, snacks and drinks for our family of 4. Really have to thank Ivonne for being so helpful and making us feel at home. Was always great to see her. Ivonne was so nice, and was happy to help us with any food or other questions about our stay. Can't wait to visit and see her again at the club lounge. Would recommend this hotel for families as it's near everything kids would want.
Read less
Helpful Staff
Apr 17, 2024Chastity D
The hotel staff was incredibly helpful and went above and beyond to make sure my stay was comfortable. They were knowledgeable about the area and gave great recommendations for things to do and places to eat. The concierge was also very helpful in arranging transportation and tickets for attractions.
Perfect location to see and walk to the falls
Apr 16, 2024William WNorth Carolina
We enjoyed our stay at the Sheraton Fallsview. The rooms had wonderful views of the Falls and it was easy to walk from the hotel to the River, including the area for the Boat Tour and other falls activities. The dining room / restaurant on the 13th floor has a great view and wonderful service. We especially appreciated the fine attention that…
Read more
We enjoyed our stay at the Sheraton Fallsview. The rooms had wonderful views of the Falls and it was easy to walk from the hotel to the River, including the area for the Boat Tour and other falls activities. The dining room / restaurant on the 13th floor has a great view and wonderful service. We especially appreciated the fine attention that Rosie and Iz gave us at each meal. Although is lots of activity around, the hotel rooms are relatively quiet at night.
Read less
A big hotel with views of falls from bedrooms
