Hilton Toronto

Toronto, Canada

Virgin rating

Standard King Room
Tundra Restaurant
Tundra Lounge
Standard Double Room
Standard King Room
Tundra Restaurant
Tundra Lounge
Standard Double Room

The hotel

Hilton Toronto is seriously well-connected — it’s attached to the city’s popular PATH walkway, an underground labyrinth linking you to top downtown sights and forming the world’s largest subterranean shopping venue. If PATH’s 1,200-plus stores don’t satisfy your retail urges, you’re also an above-ground walk from hundreds of shops at Eaton Centre, along with that Toronto tourist must, CN Tower. They haven’t rested on their ‘location’ laurels here though: Hilton have made sure there’s plenty to return to after exploring, with a fitness room, indoor and outdoor pools, a sauna, and spacious modern guestrooms (some with complimentary Continental breakfast thrown in). If you’re just returning for dinner, you’ve got the steakhouse’s prime Midwestern beef and Tundra Restaurant’s Canadian styling and global dining to pick from — each chased with a cheeky post-dinner coffee from the hotel’s own branch of Starbucks®.

Amenities

  • Bar
  • Swimming Pool
  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Located in the heart of Toronto. Walking distance to the CN Tower and area attractions and connected to PATH system of underground tunnels around the city. Transfer time from Toronto International airport: 40 minutes.

Hotel information

600 rooms. All rooms with air-conditioning, TV with in-room movies*, telephone, WiFi access*, coffee maker, iron and board, in-room safe* and hairdryer. Standard Hilton Rooms are 416 sq ft and have 1 king-size bed, or 2 double beds or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Junior Suites are larger and have a separate living area, with 1 king-size bed, sleeping maximum 2 adults.

Deluxe Rooms are located on higher floors with great views, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 1 child.

Corner Deluxe Rooms are as above, but larger and in a corner location, with 1 king-size bed, sleeping maximum 2 adults.

Executive Floor Rooms are newly renovated, and have access to the Executive Lounge with complimentary breakfast and refreshments, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 1 child.

Corner Executive Floor Rooms are as above, but larger and in a corner location, with 1 king-size bed, sleeping maximum 2 adults.

Junior Suites with Kitchenette are large rooms on the Executive Floor, with access to the Executive Lounge with complimentary breakfast and refreshments, with 1 king-size bed, sleeping maximum 2 adults.

Summerhill Studio Suites are newly renovated, located on the top floor of the hotel and are 406 sq ft with an exclusive design by Sarah Richardson Design Inc. With floor-to-ceiling windows with views of the CN Tower and city, access to the Executive Lounge and 1 king-size bed, sleeping maximum 2 adults.

Rosedale Studio Suites are are newly renovated, located on the top floor of the hotel and are 560 sq ft with an exclusive design by Sarah Richardson Design Inc. With floor-to-ceiling windows with views of University Avenue and city, access to the Executive Lounge and 1 king-size bed, sleeping maximum 2 adults.

High Park Studios Suites are 370 sq ft, located on the top floor of the hotel and with an exclusive design by Sarah Richardson Design Inc. With floor-to-ceiling windows with views of the CN Tower and city, access to the Executive Lounge and 1 king-size bed, sleeping maximum 2 adults.

Leaside One Bedroom Suites are 750 sq ft and are located on the top floor of the hotel, with an exclusive design by Sarah Richardson Design Inc. With a separate living room, floor-to-ceiling windows with views of the CN Twower and city, marble bathroom, access to the Executive Lounge and 1 king-size bed, sleeping maximum 2 adults.

Forest Hill Studio Suites are 740 sq ft and are located on the top floor of the hotel, with an exclusive design by Sarah Richardson Design Inc. With north facing floor-to-ceiling windows overlooking the city, living area, large bathroom with free-standing tub and marble shower, access to the Executive Lounge and 1 king-size bed, sleeping maximum 2 adults.

Level Two (rooftop terrace serving light bites and cocktails, open seasonally). Tundra Restaurant (open for lunch and dinner). Ruth's Chris Steakhouse (open daily for dinner and open for lunch on a Friday). Starbucks®. Room service*. Outdoor pool. Sunrise yoga*. Fitness centre. Laundry/valet service*. WiFi access*. Self-parking CA$70 plus tax, per night and valet parking CA$45 plus tax, per night (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1520)
  • Very good (1478)
  • Average (652)
  • Poor (252)
  • Terrible (154)
Image of the Tripadvisor rating Decent hotel that has its flaws

May 4, 2024 Angelica S Stockholm, Sweden

Great location and comfortable beds! However, it’s not the best Hilton hotel I’ve visited. There are no wine glasses in the room. I dialed guest service whom informed me that glasses could be delivered if I paid a fee, this service required contact with room service which didn’t open before 5pm (I called by 2 pm…). Easy-peasy, I solved the… Read more
Great location and comfortable beds! However, it’s not the best Hilton hotel I’ve visited. There are no wine glasses in the room. I dialed guest service whom informed me that glasses could be delivered if I paid a fee, this service required contact with room service which didn’t open before 5pm (I called by 2 pm…). Easy-peasy, I solved the problem my self, went to IKEA City and bought glasses. However, I don’t understand, I didn’t ask for a renovation incl moving walls, I asked for two glasses…which should have been solved easily at a 4-star hotel. Furthermore there are no amenities such us bathrobes, cotton pads, tops etc. Regardless if you tip off the cleaners or not, you’ll not get shower cream, shampoo etc refilled. Luckily we had brought some by our selfs. Summary: Ok hotel but nothing more than mediocre. Read less
Image of the Tripadvisor rating Hilton Toronto - a motel

Apr 30, 2024 381matthewo Adelaide, Australia

Another disappointing Hilton. Roughly 6 months ago I earned Hilton Diamond status. I qualified through blood, sweat, disappointing nights, and spend. Unlike many Americans, I wasn’t able to earn top tier status through a credit card sign up. This being the case, I am extra bitter. - none of the doormen assisted me with my bags. Rather, they… Read more
Another disappointing Hilton. Roughly 6 months ago I earned Hilton Diamond status. I qualified through blood, sweat, disappointing nights, and spend. Unlike many Americans, I wasn’t able to earn top tier status through a credit card sign up. This being the case, I am extra bitter. - none of the doormen assisted me with my bags. Rather, they just watched from afar. - The lobby and foyer were modern - The cocktail bar made fantastic espresso martini’s - The shower was pathetic, barely sprouting water from the wall - the pillows smelt like an old goat - gross. - I wad told by the executive lounge and the front desk on more than one occasion that there were no cold bottles of water - homeless shelters have a better breakfast than this executive lounge - booze in the executive lounge isn’t free - no mini bar in the room - despite having an extended check out, housekeeping were hounding me at 11am - Room service was not available at 15:30 If you’re happy with motel level service, you might be happy. I will be booking the St Regis next time. Read less
Image of the Tripadvisor rating Noisy, poor service, terrible value for money

Apr 19, 2024 R5447WCsimonp London, Canada

Rooms in this hotel are *noisy*. Really noisy. You can hear doors slamming all night, people talking in the corridor - even the plumbing in other rooms. I have had to stay in this hotel several times on business trips (no choice), unfortunately, and even as a HH member the service is consistently sub-par. Despite being presented with a bill of… Read more
Rooms in this hotel are *noisy*. Really noisy. You can hear doors slamming all night, people talking in the corridor - even the plumbing in other rooms. I have had to stay in this hotel several times on business trips (no choice), unfortunately, and even as a HH member the service is consistently sub-par. Despite being presented with a bill of over $900 for a two night stay, no housekeeping was provided. When I complained, I was told I put a DND sign on the door during housekeeping hours - not true. Saw no housekeeping at all on my floor all morning until I left for work. In short: poor value for money. Avoid. Read less
Image of the Tripadvisor rating Violation of terms

Apr 8, 2024 Charley P Colorado Springs, Colorado

Marriott used to be my family of 6’s go to hotel chain. Then it switched to Hilton since Marriott made it clean after multiple instances that loyalty was only a one way street expected from me. Now Hilton seems to be doing some of the same things. Anytime I’ve had an individual hotel issue in the past I’ve always had it made right by the Diamond… Read more
Marriott used to be my family of 6’s go to hotel chain. Then it switched to Hilton since Marriott made it clean after multiple instances that loyalty was only a one way street expected from me. Now Hilton seems to be doing some of the same things. Anytime I’ve had an individual hotel issue in the past I’ve always had it made right by the Diamond customer service line. Today, after a 30 minute phone call, this was not the case. I’m a Diamond member. In the benefits page for the hotel I’m staying at it says Diamond members “always” receive lounge access and either a food credit or complimentary continental breakfast. I was told at check in and just now by the Diamond customer service line representative that I do not receive either because my work paid for the hotel. So, the benefits and status that I earned before this trip are invalid because my employer paid for my hotel. Even though it says “always” in the benefits page for this hotel visit, it doesn’t actually mean always. Got it. Add Hilton to the list of companies that expect and depend on your loyalty but do not return the same to you. Even when it’s spelled out black and white in their terms of service and explanation of benefits. IGH, I’m not looking at you…would you like the business and loyalty of a family of 6 that travels a lot? Very disappointed Hilton! Read less
Image of the Tripadvisor rating Very Nice Hotel

Feb 27, 2024 william m

Stayed in this hotel over the weekend with my wife and really enjoyed this hotel experience. Hotel was located in a great location, our room was located on the 31 floor and was large, clean and spacious over looking the city sky line. We also had excess to the executive lounge were there was a selection of drinks and eatables during the day.… Read more
Stayed in this hotel over the weekend with my wife and really enjoyed this hotel experience. Hotel was located in a great location, our room was located on the 31 floor and was large, clean and spacious over looking the city sky line. We also had excess to the executive lounge were there was a selection of drinks and eatables during the day. Staff we pleasant and the food was great. Many thanks to all the staff, Differently would stay in this hotel again. Thanks William & Anne Mckeen Read less