Jewel Grande Montego Bay

Montego Bay, Jamaica

Virgin rating

Oceanfront Junior Suite King
Oceanfront Junior Suite Bathroom
Oceanfront Junior Suite Double
Oceanfront Suites
Pierside
One Bedroom Suite
One Bedroom Suite
Moonstone
Sentry Tower lobby bar
Pelican Grill
Rum Runner pool bar
1 Bedroom Grande Luxe Suite
One Bedroom Grande Luxe Oceanfront Suite
Orchids
Teen Club
One bedroom Oceanfront Suite
Le Bouchon wine cellar
3 bedroom Penthouse Suite
3 Bedroom Penthouse Suite
Waves
Le bouchon
Crickets
Sugar Cane
Splash Pad
Lobby bar
Kids club
Spa
Spa
A video preview image
Oceanfront Junior Suite King
Oceanfront Junior Suite Bathroom
Oceanfront Junior Suite Double
Oceanfront Suites
Pierside
One Bedroom Suite
One Bedroom Suite
Moonstone
Sentry Tower lobby bar
Pelican Grill
Rum Runner pool bar
1 Bedroom Grande Luxe Suite
One Bedroom Grande Luxe Oceanfront Suite
Orchids
Teen Club
One bedroom Oceanfront Suite
Le Bouchon wine cellar
3 bedroom Penthouse Suite
3 Bedroom Penthouse Suite
Waves
Le bouchon
Crickets
Sugar Cane
Splash Pad
Lobby bar
Kids club
Spa
Spa

The hotel

If you're looking for a tranquil slice of Jamaican paradise within an idyllic private cove, the Jewel Grande is for you - the ultimate in luxurious comfort. Sparkling pools and calm shores await you, complete with thoughtful concierge service to ensure full relaxation and ease. Plus, eight all inclusive restaurants (as well as a variety of cafes and bars) are sure to keep mouths watering and cravings satisfied. The whole family is catered for here, with kids clubs and teen lounges that are perfectly equipped to entertain, non-motorised water sports, and a tempting world-class spa. Montego Bay’s best amenities and attractions are also all within easy reach – that’s if you can bring yourself to leave this stunning resort.

Amenities

  • Kids Club
  • Teen Club
  • Anniversary and special occasions
  • Honeymoon
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Spa
  • Swimming Pool

Where is it

This hotel has a prime beachfront location, within its own private cove in Montego Bay. Transfer time from Sangster International Airport: 15 minutes.

Hotel information

217 apartment-style suites, all of which include a private balcony with ocean views, air-conditioning, WiFi, coffee maker, mini-bar (restocked daily with water, soda, juices and beer), luxury bath products, flat-screen TV, Bluetooth speaker, iron and ironing board, and safe. 

Oceanfront Junior suites have 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

All inclusive of: unlimited access to all restaurants, eateries and bars, including unlimited premium spirits, popular beers and wines, plus complimentary 24-hour room service (hours and days of operation may vary). All activities and entertainment unless otherwise stated. 

Oceanfront Premium Junior Suites are situated on upper-levels, with a large sitting area and 1 king-size bed or 2 double beds, sleeping maximum 4 adults. 

One Bedroom Romance Ocean View Suites have a separate living and dining area, fully equipped kitchen, en-suite washer/dryer and an open tub in the bedroom. The luxuriously appointed master bedroom features 1 king-size bed, sleeping maximum 2 adults. 

One Bedroom Resort View Suites include an expansive balcony, elegant decor, separate sitting area with sleeper sofa, and a spacious bedroom with 1 king-size bed, sleeping maximum 3 adults. 

One Bedroom Oceanfront Suites feature a separate living and dining area with sofa bed, fully equipped kitchen, en-suite washer/dryer, and direct sweeping views of the Caribbean Sea from the balcony. The luxuriously appointed master bedroom features 1 king-size bed, sleeping maximum 3 adults. 

One Bedroom Grande Luxe Oceanfront suites are spacious and luxurious, and are the largest one-bedroom suites, with a separate living and dining area with a twin pull out sofa bed, fully-equipped kitchen, en-suite washer/dryer, and panoramic views of the Caribbean Sea from a prime oceanfront location. The master bedroom features 1 king-size bed, sleeping maximum 4 adults. 

Two Bedroom Resort View Butler Suites provide extra space, with 2 bedrooms and 2 and a half bathrooms, separating living and dining area with sofa bed, fully-equipped kitchen, and balcony with views of the resort. Butler service is included. The master bedroom features 1 king-size bed and the second bedroom has 1 queen-size bed, sleeping maximum 5 adults.

Two Bedroom Oceanview Butler Suites are as above, with views of the Caribbean sea from the balcony. 

Two Bedroom Oceanfront Butler Suites are as above, with prime oceanfront location and views. 

Three Bedroom Oceanfront Butler Suites are lavishly appointed, with terraces overlooking the Caribbean Sea. Butlers can cater to your needs from the fully equipped kitchen, which has an en suite washer/dryer, and the living room features a sofa bed. The master suite features 1 king-size bed, and there is 1 queen-size bed each in bedrooms 2 and 3, sleeping maximum 7 adults. 

Three Bedroom Penthouse Butler Suites feature luxury linens, fine kitchen appliances and dramatic ocean views from the top floor. There is a fully equipped kitchen, with butler service available. Each bedroom has a full bath, and there is a half bath in the parlour for guests. The master bedroom features 1 king-sized bed, and there is 1 queen-size bed each in bedrooms 2 and 3, plus a sofa bed in the living area, sleeping maximum 7 adults. 

The Three Bedroom Grand Luxe Penthouse Suite is an extra spacious penthouse suite, offering ultimate luxury with pristine views of the Caribbean Sea, which can be enjoyed from the private wraparound balcony, complete with hot tub. Three elegant bathrooms with granite countertops and premier bath products, fully-equipped kitchen with Butler service available. The master bedroom features 1 king-size bed, with 1 queen-size bed in both bedrooms 2 and 3, and a sofa bed in the living area, sleeping maximum 7 adults.  

8 restaurants; Jam-Mex Restaurant (authentic Jamaican and Mexican cuisine, open for dinner), Crickets Grill (casual eatery serving Jamaican cuisine, open for lunch), Orchids (gourmet buffet, open for breakfast, lunch and dinner), Moonstone Restaurant (Italian cuisine, open for dinner), The Fiery Pelican Outdoor Grill (casual eatery, serves burgers, Jamaican patties, nachos, and other snacks and drinks during the day), Le Bouchon (steakhouse, open for dinner), Pierside Restaurant (authentic Asian fusion and Teppanyaki style dining, open for dinner), Waves (international cuisine, open for dinner). 3 bars; The Lobby Bar (popular beers, fine wines, cocktails, alongside tapas and small plates), Morgans Bar (extensive wine, spirits, and cocktails), Rum Runner Bar (swim-up bar). 3 cafes; Ortanique (cafe and juice bar), Silver Cage (fit food, smart coffee, raw juice), The Sugar Cane Coffee and Ice-Cream (gourmet coffee, decadent ice-cream, pastries). 

Daily and nightly entertainment.

Beach and pool concierge service. Two outdoor pools and whirlpools. Grande full-service spa* with 14 treatment rooms, Himalayan salt lounge, fitness centre, steam and spa. Fitness centre, featuring LifeFitness® equipment (including treadmills, ellipticals and free weights). Private trainers available*. Yoga and fitness classes*. Private beachfront cabanas*. Non-motorised water sports including kayaking, stand up paddle boarding, sailing, and windsurfing. Kids club and teen lounge, with fun age-specific activities. Golf nearby*.

Complimentary resort-wide WiFi. Beach and pool concierge service. 24-hour room service. Butler service for guests in two-bedroom and above suites. Gift shop. 

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1842)
  • Very good (345)
  • Average (126)
  • Poor (25)
  • Terrible (47)
Image of the Tripadvisor rating Great family place

Apr 29, 2024 WVdiner Charlotte NC

Fantastic staff. Very family friendly. Protected beach that's clean, safe and private. 3 BR suite. Great family vacation. Spacious suite; privacy yet plenty of room for together time. Spacious deck accessible from every bedroom with a Panoramic view of the Caribbean. Decent bedding and showers. In suite kitchen with full refrigerator, freezer… Read more
Fantastic staff. Very family friendly. Protected beach that's clean, safe and private. 3 BR suite. Great family vacation. Spacious suite; privacy yet plenty of room for together time. Spacious deck accessible from every bedroom with a Panoramic view of the Caribbean. Decent bedding and showers. In suite kitchen with full refrigerator, freezer and microwave C building more modern, most convenient to pool, kids pool and breakfast buffet. B building also nice, more traditional decor There are plenty of lounge chairs on the beach, but the cabanas were awesome for sun protection for the toddlers. Significant daily charge. Cabana hours are 10 to 5. Our kids were active on the beach earlier. Pool lounge chairs like cruise ship, lots of unoccupied "reserved " chairs, so stake yours out early. Food was quite good. La Bouchon steakhouse was our top, Waves finer dining, fish and continental. Jamex on the patio, and beachside sushi and continental. You can book tables before your visit. Grilled snapper was outstanding. Room service has adequate menu, but very slow. In some cases waited over 2 hours. Scheduling breakfast night before did not help. Wide selection of bar drinks included. Bombay gin didn't have the typical smell or taste,, but martinis still good. They don't have in room liquor like most all inclusive. Additional bottles are pricey, but the butler will deliver drinks from the bar at no charge. Nicer wines available at dinner are pricey. If you have a specific liquor taste, consider picking up a bottle at the airport. Gym is small , open 7 AM to 7 PM. There's an attendant, and it's Very clean and orderly. Great massage at the spa, mineral and plunge pool. Clean, professional and first rate service. Some resort offers take a little sting out of the prices. Easy 15 min transfer from airport. We used a booking service, 75% less than the hotel price. We're not big drinkers, so all inclusive is not the best value for us, but we will return for location, great service and excellent rooms Read less
Image of the Tripadvisor rating Overall fantastic

Apr 28, 2024 markhR7228UJ Dronfield, United Kingdom

Overall a fantastic family holiday. Yes there were a few issues but this place was amazing. We were a family of 4 with 2 young kids. First we were in block c which I believe is the newer of blocks. Our room was awesome. It was so clean every day and it had everything you could possibly need. The staff as everyone says were incredible and they… Read more
Overall a fantastic family holiday. Yes there were a few issues but this place was amazing. We were a family of 4 with 2 young kids. First we were in block c which I believe is the newer of blocks. Our room was awesome. It was so clean every day and it had everything you could possibly need. The staff as everyone says were incredible and they made the holiday. The receptionist remembered us, the beach staff helped my young daughter and overall they were brilliant in every aspect. Food was mixed. Sometimes it was amazing sometimes just about ok. Breakfast and lunch were great but a lack of buffet option in the evening was so disappointing. We were told all but one restaurant, u didn't need to book however we never managed waves despite turning up at 6 on multiple occasions. With young kids the food options were disappointing. The 24 hour room service however was a saviour The drink was ok but again disappointing. Only had cocktails- mainly. The wine was awful and the g&t was terrible, but at least they had beer. The night entertainment was ok, however was basic and with younger kids expected slightly more Beach was amazing and plenty of shade if you select beads under the trees. Sea was lovely and warm. Lots of sewead but not like uk and with beach shoes causes no issues. Sunloungers were disappointing. Didn't feel busy but everything gone by 7 so hate to see what it is like in peak season Overall it was brilliant and made by the staff. I would stop again, but not anytime soon an once the kids are older Read less
Image of the Tripadvisor rating Would not Recommend

Apr 28, 2024 Wendy B

We are a family of 5 and stayed in a 2 bedroom ocean front butler suite in building B. The room was very large but very dated. The pull out couch was too thin for even a child to sleep on, the washer and dryer kept breaking, and 2 of the 3 bathrooms had no water pressure so we all used just one bathroom. We also had an issue with moths (lots of… Read more
We are a family of 5 and stayed in a 2 bedroom ocean front butler suite in building B. The room was very large but very dated. The pull out couch was too thin for even a child to sleep on, the washer and dryer kept breaking, and 2 of the 3 bathrooms had no water pressure so we all used just one bathroom. We also had an issue with moths (lots of them) in one of the beds and on day 1 we asked house keeping to clean the shower because it was covered with mildew. The butlers were great. The made our dinner reservations, brought us a cooler at the pool, and brought laundry detergent when asked. I was surprised they were not able to reserve a spot for us at the pool like other resorts and so we had to get up and go out every morning at 6 just to get chairs. The entertainment is not on par with other all inclusive resorts. At the pool there was little music other than a CD of the same Bob Marley songs on repeat. They played good music during water aerobics and then turned it off. I feel without question our experience would have been improved greatly by having a DJ at the pool and continuous trivia or games for all. At night, they would have no music playing during dinner hours and then a cheesy low budget something at 8:30 followed by an adult only DJ. When traveling with kids to a resort, you expect there to be entertainment but we were disappointed. The beach was the biggest disappointment because it was so filled with seaweed, we never went it. Also, there were no umbrellas at the beach other than the cabanas or about 5 near the water activities. The drinks used all well liquor or cheap wine. They have some top shelf liquor in the lobby bar but it is a cost up charge. I only drink Baileys and they had it one day and never again so my entire stay I had nothing I enjoyed drinking. If you don’t mind well liquor, the frozen drinks are perfect. The food was okay, but with kids it was hard. We went to the steakhouse two nights because it had the best selection for my children and the food was not consistent. One night it was delicious and the other, just okay. Hibachi was good but the experience want entertaining and it was so hot and Smokey. Staff: the best part of the resort was the staff. They were lovely. The butlers, the waitstaff, bartenders, and pool staff. The staff makes this resort. I probably would not return to this resort and would not recommend it, but had a nice time. Read less
Image of the Tripadvisor rating jewel is a gem

Apr 28, 2024 Lauren W

I have nothing but positive things to say about our week here. This was our 8th time in Jamaica, 1st time here. We love everything about Jamaica, including the food, beaches, culture, but most importantly the people. This resort is top-notch, it is a very relaxed, casual resort, food was great, the beach is beautiful. Our kids spent their days… Read more
I have nothing but positive things to say about our week here. This was our 8th time in Jamaica, 1st time here. We love everything about Jamaica, including the food, beaches, culture, but most importantly the people. This resort is top-notch, it is a very relaxed, casual resort, food was great, the beach is beautiful. Our kids spent their days swimming in the pool and the sea, eating ice cream and relaxing. We loved our room which faced the water. The entertainment at night was a lot of fun especially the reggae and Jamaican culture shows. The best part about this resort is absolutely the people and the service. Everyone we encountered was helpful efficient and genuinely kind. We will miss our waiter at the Jam mex restaurant named Percival and Winston at the steak house. Also the water sport and entertainment staff were all a lot of fun. Lekky at the pool was the coolest! cappuccino in the coffee shop every morning was a treat. Please remember to tip generously, everyone works so hard and they appreciate it. If you are looking for a relaxing vacation in Jamaica, the Jewel Grande is an excellent choice!! Read less
Image of the Tripadvisor rating Great family resort!

Apr 27, 2024 Sara B

We really loved our time at the Jewel! We stayed for a week and spent half our time in the 3 bedroom oceanfront suite in building C and half the time in the 3 bedroom penthouse suite in building B. Both locations were super nice, but I’d say building C is better because it’s the building with the most updated decor. Our butlers were excellent and… Read more
We really loved our time at the Jewel! We stayed for a week and spent half our time in the 3 bedroom oceanfront suite in building C and half the time in the 3 bedroom penthouse suite in building B. Both locations were super nice, but I’d say building C is better because it’s the building with the most updated decor. Our butlers were excellent and provided very fast room service, trip recommendations, and dining arrangements. The staff overall were SO friendly and helpful. They are also very kid friendly. The only negative was that we arrived at the resort around 5pm, 2 hours after expected arrival, and our room still wasn’t ready. The room floors were very dirty and our kids legs were black after crawling around for 10 min. We asked them to mop and they fixed it. The beach had a lot of seaweed, but they rake it away every morning. We have small kids so renting a cabana ($169/day) on the beach was a must. There aren’t any umbrellas or shade otherwise. If you have the cabana then the staff will bring you food and drinks all day. There’s a guy on the beach who makes super tasty jerk chicken around lunchtime. There’s no snorkeling available and the closest place is a 20 min taxi ride. The food was good for an all-inclusive. The drinks were ok- the free wine wasn’t very good and the cocktails seemed watered down. If you like good liquor then buying duty free at the airport would be worthwhile. They also have a free shuttle to a shopping area where you can buy wine, liquor, souvenirs, but it’s very overpriced. Bouchon was our favorite restaurant- awesome steak and salmon! We didn’t spend much time at the pool because we liked the beach, but it was warm and there’s a shallow area for the kids. Read less