The Westgate Hotel

San Diego, California

Virgin rating

The hotel

Transport yourself back in time and stay at the elegant Westgate Hotel in the Gaslamp Quarter. Brimming with decadent furniture, the rooms here are some of the largest in the city, and designed to meet the high standards of European hospitality - so you'll certainly feel at home! If you're visiting between Thursday and Sunday, afternoon high tea in the Grand Lobby is a must. And on these evenings there's a host of live music to be enjoyed in the evenings too, be it out on the Veranda on balmy evenings, or in the Plaza Bar (where you can enjoy it with some delicious light bites and cocktails). The hotel is close to the famous Balboa Park, you can even see it from some of the rooms, and the area has plenty of restaurants, bars and boutiques. Back at the hotel, leave time to enjoy a bit of relaxation at the rooftop pool or in the sauna - the AquaVie fitness and wellness centre spans 4 levels offering a range of classes and treatments to have you feeling rejuvenated.

Amenities

  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Swimming Pool
  • Close to City Centre

Where is it

Set in the Gaslamp Quarter adjacent to Horton Plaza, and a 3-minute walk from the San Diego Civic Theatre. The hotel is 3 blocks from the 5th Avenue Light Rail Station.

Hotel information

223 rooms and suites, all with floor-to-ceiling windows, air conditioning, complimentary WiFi access, 49-inch LED TV, safe, hairdryer, handheld steamer, coffee maker, bathrobes, and bathroom amenities. 

Deluxe Rooms offer views of downtown San Diego, and have either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people. 

Premier Rooms are located on floors 11-18, offering uninterrupted panoramic views of downtown San Diego and the historic Balboa Park, with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.

Westgate Room (traditional French cuisine, open for all day dining). Grand Lobby (serving afternoon tea Thurs - Sun). The Veranda (open air dining, serving locally sourced seafood). Plaza Bar (serving drinks and light bites). Poolside dining available. Room service*.

Rooftop swimming pool and hot tub. AquaVie Fitness + Wellness Club with fitness centre, fitness classes, outdoor running track, spa*, sauna and steam rooms. 

Complimentary WiFi access. Concierge. Laundry service*. Valet parking $50 plus tax per night (payable locally, fee subject to change). 

Resort fee has been waived for Virgin Atlantic Holidays' guests, saving over $30 per night.

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1082)
  • Very good (377)
  • Average (114)
  • Poor (53)
  • Terrible (39)
Image of the Tripadvisor rating A warming stay

May 3, 2024 Gemma N Southampton, United Kingdom

The hotel is so gorgeous and elegant. The staff are so attentive and caring; you can truly see they take a huge amount of pride in where they work. David and Bryan had brilliant customer service skills that shone through the whole stay. You can melt into the bed, the rooms are so spacious and airy with views across the city
Image of the Tripadvisor rating Elegance, Style, Customer Service Worth Gold

Apr 29, 2024 ruthwT9804XP

Reception desk and room service are exceptional. To give you an example, my room was cleaned every day. This is not that usual anymore. Keanna Bradford, front desk, so delicate, professional, helpful, printed a few pages for me because of a glitch with the business center printer. Nothing like customer service! Bravo!
Image of the Tripadvisor rating Couples getaway! It was a great experience. We had awesome service from Sarah.We will be back again to check out the res

Apr 21, 2024 Genecis A

Restrooms were big and beautiful. The beds were very comfortable didn’t want to get up! Great service from everyone, everyone was very welcoming, especially Sarah. I will be back just for the customer service alone! Our room and the lobby were very beautiful and nothing like we’ve experienced before. Great location I recommend. it’s in the middle… Read more
Restrooms were big and beautiful. The beds were very comfortable didn’t want to get up! Great service from everyone, everyone was very welcoming, especially Sarah. I will be back just for the customer service alone! Our room and the lobby were very beautiful and nothing like we’ve experienced before. Great location I recommend. it’s in the middle of downtown and five minutes from the ocean. Good food and views day and night. Read less
Image of the Tripadvisor rating Great location hotel in downtown

Apr 16, 2024 Bravo1982 Ann Arbor, Michigan

The hotel is in great location in downtown, close to downtown museums, zoo, La Jolla is about 20-24 min drive. The hotel entrance is good and lobby looks nice. They have afternoon teatime which is fun. The room is relatively clean but I did not like the pillows nor the bed quality. Bathroom and bathtubs are relatively clean but again I did not… Read more
The hotel is in great location in downtown, close to downtown museums, zoo, La Jolla is about 20-24 min drive. The hotel entrance is good and lobby looks nice. They have afternoon teatime which is fun. The room is relatively clean but I did not like the pillows nor the bed quality. Bathroom and bathtubs are relatively clean but again I did not like these. I would prolly consider it again but my wife did not like it. Read less
Image of the Tripadvisor rating Nice hotel.... Personal touch lacking.

Apr 16, 2024 JPBacon

Nice hotel, but did lack the personal touch!! Clean and roomy room. Nice comfortable bed and pillows. Staff varied on reception. The male receptionist was very welcoming and helpful. Location was good. I just left this hotel feeling that nothing in particular enhanced our stay. Only a 2 night stay so did the job!