Holiday Inn Riverwalk

San Antonio, Texas

Virgin rating

The hotel

Recently renovated to offer a high standard of comfort, the Holiday Inn San Antonio Riverwalk also enjoys a great location close to bars and restaurants. You’ll be able to walk everywhere or simply hop in the car for the short drive to attractions. Guestrooms are stylish and well equipped with premium amenities – upgrade to a room with a river view or opt for a luxury suite, perfect for families or couples simply wanting more space. Take time out from a busy schedule to relax by the swimming pool, popping to the whimsically named Mugg’s Café for gourmet coffee, breakfast or lunch. Windows on the River Restaurant & Lounge is ideal for dinner, admiring what’s on your plate as much as the view that surrounds you!

Amenities

  • Bar
  • Internet Access
  • Restaurant
  • Room Service
  • Swimming Pool
  • Valet parking

Where is it

In the heart of downtown and directly on the Riverwalk, surrounded by shops, bars and restaurants. Nearby attractions include the Alamo, Six Flags and AT&T Centre.

Hotel information

82 rooms and 5 suites. All of which are air-conditioned with satellite TV, telephone, complimentary WiFi, microwave, mini-fridge, tea/coffee maker, hairdryer, iron and board. Rooms with a king-size bed or 2 queen-size beds, sleeping maximum 2 adults and 2 children.

Windows on the River Restaurant & Lounge (breakfast, lunch and dinner), Mugg’s Café (breakfast and lunch). Outdoor heated swimming pool, whirlpool. Complimentary WiFi and newspaper. Laundry/dry-cleaning facilities*. Limited room service*. Self-parking $25, valet parking $30, plus tax per night (payable locally, subject to change).

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1185)
  • Very good (464)
  • Average (199)
  • Poor (96)
  • Terrible (100)
Image of the Tripadvisor rating Worst hotel ever

May 4, 2024 beachbum193 Phoenix, Arizona

Absolutely worst hotel ever. Arrived for a convenience at this hotel for 6 nights. Arrived late after flying all day at midnight. Tired and with my wife and child. Got to hotel and they said they were oversold and had to walk me to another hotel down the road. The room they had at the other hotel was not two beds and it was not going to work for… Read more
Absolutely worst hotel ever. Arrived for a convenience at this hotel for 6 nights. Arrived late after flying all day at midnight. Tired and with my wife and child. Got to hotel and they said they were oversold and had to walk me to another hotel down the road. The room they had at the other hotel was not two beds and it was not going to work for us. So here we are at 1:30am with still no room and the manager of Holiday Inn is still trying to find us a hotel. Had these reversion for months worst experience ever and I contract with hotel for my conferences. I would never ever stay here or book a conference at an IHG hotel ever. Read less
Image of the Tripadvisor rating Nice will

Apr 28, 2024 Michael R

Vanessa at front desk was so polite and approachable! Sa is a crazy and people can be rude but she made me feel comfortable. She was even nice to my kids and helped my wife find a nice nail salon. I felt bad though for taking up her time. She seemed to be the only one at the front working.
Image of the Tripadvisor rating Check in was the best

Apr 28, 2024 Valeria G

Honestly the best part was check in. I believe her name was Vanessa and she was so kind and informative and didn’t make me feel stupid asking her for recommendations and directions. First time in San Antonio and because of her kindness , it makes me want to return.
Image of the Tripadvisor rating Accommodation to get steps in

Apr 27, 2024 Compass61940450048 Trinidad and Tobago

Conveniently located; 5 - 15 minute walk to downtown attractions and amenities - restuarants along the Riverwalk, other restaurants, the Alamo, pharmacies, shopping stores/malls, cinema etc. Only hiccup - killed a tiny roach in my room (I was on the 15th floor). I persisted with front desk and got a complimentary breakfast as recompense. Employee… Read more
Conveniently located; 5 - 15 minute walk to downtown attractions and amenities - restuarants along the Riverwalk, other restaurants, the Alamo, pharmacies, shopping stores/malls, cinema etc. Only hiccup - killed a tiny roach in my room (I was on the 15th floor). I persisted with front desk and got a complimentary breakfast as recompense. Employee as the front desk alluded that roaches were common when the Riverwalk was being cleaned Read less
Image of the Tripadvisor rating Comfortable hotel, clean, nice.

Apr 25, 2024 GoPlaces12332

We stayed for 4 nights, good size room and bathroom, very clean. Next to the riverwalk, great place to stoll, there was the Fiesta boat parade on our last night. The staff was friendly and helpful. Breakfast was included and it was very good. Nice place, recommended.