Hyatt Place San Antonio Riverwalk

San Antonio, Texas

Virgin rating

The hotel

Enjoy Hyatt’s renowned level of comfort as well as a terrific riverside location, close to the heart of the action! There’s plenty to immerse yourself in but when you want to simply relax, head back to the hotel and stake your place by the poolside, soaking up the Texan sun. Eats-wise you’re in luck, a complimentary hot breakfast ensures each day gets off to the best start possible. There’s also a 24/7 gallery menu so don’t worry about hunger striking at an awkward time, plus a coffee to cocktails bar, which sounds just about perfect to us! For gourmet or more formal dining, you’ll be spoilt for choice with plenty of options in the immediate vicinity, including El Mercado, a traditional Mexican market boasting food and craft vendors as well as some pretty lively entertainment.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Room Service
  • Swimming Pool

Where is it

On the San Antonio Riverwalk, which is lined with shops, bars and restaurants.

Hotel information

131 rooms. All of which are air-conditioned with satellite TV, telephone, complimentary WiFi, mini fridge, tea/coffee maker, hairdryer, iron and board. Rooms with king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children.

Complimentary hot breakfast. Coffee to cocktails bar. Outdoor heated swimming pool. 24-hour fitness centre. Complimentary WiFi. Laundry/dry-cleaning facilities*. 24-hour room service*. Self-parking $17 plus tax per day (payable locally, fee subject to change). 

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (887)
  • Very good (566)
  • Average (255)
  • Poor (104)
  • Terrible (89)
Image of the Tripadvisor rating Not Pet Friendly

Apr 29, 2024 Meades24 Brownsville, Texas

I was getting breakfast with my family and my pet, mind you this is my last day of 3 times being here for breakfast. I was told it was a pet friendly hotel and i can bring my pet to breakfast. So i did, for some reason my last day an hour before i am going to check out we were getting breakfast and out of no where we are told we cannot have our… Read more
I was getting breakfast with my family and my pet, mind you this is my last day of 3 times being here for breakfast. I was told it was a pet friendly hotel and i can bring my pet to breakfast. So i did, for some reason my last day an hour before i am going to check out we were getting breakfast and out of no where we are told we cannot have our pet in the lobby and we needed to get her out of the lobby before the police come and escort us out. Mind you non of this is in the rules set forth by the hotel. I will assume this manager over stepped her boundaries and really needs to be fired for threating guest with being escorted by the police when we are not in violation of any rules set forth by the hotel. I would like to see her removed before should causes further harm to guest and your reputation and open you up to potential legal liability. Read less
Image of the Tripadvisor rating Very pleased customer.

Apr 28, 2024 vickibrunk2024

We were there four days and when different needs came up (such as when removing a charger from the plug-in, the prongs remained in the outlet and broke off.) I called the front desk and within 10 minutes a worker came to our room and fixed it. Consistently, every staff member was polite and caring, and made us feel welcome. The place was… Read more
We were there four days and when different needs came up (such as when removing a charger from the plug-in, the prongs remained in the outlet and broke off.) I called the front desk and within 10 minutes a worker came to our room and fixed it. Consistently, every staff member was polite and caring, and made us feel welcome. The place was impeccably clean, including our room, the hallways, the elevator, etc. The breakfast had a great variety of foods to choose from and were very tasty. That area was clean and there was ample seating. As you walk out the back door of the hotel, the Riverwalk is right there. We were extremely pleased by having randomly chosen this hotel. And we lucked out to be there during Fiesta week. We will definitely return. Read less
Image of the Tripadvisor rating Hyatt Place River Walk

Apr 28, 2024 651everettm San Antonio, Texas

We have stayed at this hotel for numerous years to attend the San Antonio Battle of Flowers parade the next day. Our experiences at this hotel has always been above top notch with the hotel condition, staff, and amenities over the top. We will be back again next year.
Image of the Tripadvisor rating I expected better.

Apr 25, 2024 Larry W

With the name Hyatt, I expected more! The hotel is nice enough but more like a Best Western than a Hyatt.
Image of the Tripadvisor rating Good experience!

Apr 25, 2024 valeriegraves

The hotel is in a good location. The rooms are clean and newly remodeled and staff was welcoming. The room layout was spacious and functional. I enjoyed my stay.