Alexandra Resort

Providenciales, Turks and Caicos Islands

Virgin rating

Studio
Garden Studio Kitchenette
Studio Balcony
Studio bathroom
Ocean Studio
1 Bedroom Garden View Suite
2 Bedroom Ocean View Suite
2 Bedroom Ocean View Suite
1 Bedroom Oceanview
Penthouse bedroom
Penthouse dining room
Penthouse living room
1 Bedroom Garden View Suite
Penthouse second bedroom
Studio
Garden Studio Kitchenette
Studio Balcony
Studio bathroom
Ocean Studio
1 Bedroom Garden View Suite
2 Bedroom Ocean View Suite
2 Bedroom Ocean View Suite
1 Bedroom Oceanview
Penthouse bedroom
Penthouse dining room
Penthouse living room
1 Bedroom Garden View Suite
Penthouse second bedroom

The hotel

Located on a long stretch of beautiful Grace Bay Beach, the Alexandra Resort is the perfect spot on the sand for all types of traveller. With a generous all-inclusive offering, spacious accommodation and friendly, personal service, you’ll be unwinding in comfort from the moment you step into the resort. The stunning grounds are lined with palm trees and bright tropical flowers, with a large lagoon-style pool that’s perfect for taking a dip and admiring your surroundings. Little ones are catered for with complimentary access to the Kids Club, whilst you relax on the beach, unwind in the spa, or enjoy the complimentary non-motorised water sports that are on offer. Come dinner time, there’s plenty of exciting options to indulge in, whether it’s fresh seafood on the seafront at Fish Deck, or a meal served on a hot stone at Black Rock Grill – and what’s more, you’ll also have access to the dining options at sister resort Blue Haven, with a complimentary shuttle to take you between the two.

Amenities

  • Bicycle Rental
  • Hobie Cats
  • Kayaking
  • Snorkelling
  • Families
  • Bar
  • Restaurant
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Located on Grace Bay Beach on Providenciales. Transfer time from airport: approximately 15 minutes.

Hotel information

All studios and suites feature a balcony or terrace, air conditioning and ceiling fans, flat screen TV with US and international channels, laptop-size safe and a kitchenette equipped with a microwave, small refrigerator, sink and small appliances, iron and ironing board. Garden Studios feature views of the pool or garden, bathroom with shower, and 1 king-size bed, sleeping maximum 2 people.


All Inclusive: inclusive of all meals at any of the resort’s restaurants. Unlimited domestic and premium beverages at any of the resort's restaurants, bar and swim up pool bar. All taxes and service charges. In-room fridge stocked with water, soft drinks and beer. 24-hour snack stations. All Inclusive access to sister resort Blue Haven (dinner reservations required) with a complimentary shuttle between the two resorts. Complimentary Kids Club and Fun Pals programme. Complimentary WiFi throughout the resort. Free use of non-motorised water sports including water trampoline, snorkelling, kayaks, sail boats and stand up paddle boards. 24-hour fitness room. All Inclusive does not include room service, retail store purchases, spa treatments or massages, motorised water sports, diving, airport transfers or tours.

Oceanfront Studios feature ocean views, facing Grace Bay. With a shower in the bathroom, and 1 king-size bed sleeping maximum 2 people.

Deluxe Oceanfront Studios with views over Grace Bay. Feature a balcony or terrace and have 1 king-size bed, a kitchenette with small refrigerator and microwave and a bathroom with a shower. Sleeps a maximum of 2 adults.

One Bedroom Garden Suites feature garden or pool views, as well as a master bedroom with 1 king or 1 queen-size bed, flat screen TV and full en-suite bathroom with separate tub and shower. The living room comes with a queen sleeper sofa, ½ bathroom and a second flat screen TV. Sleeping maximum 4 people.

One Bedroom Oceanfront Suites feature ocean views facing Grace Bay, as well as a master bedroom with 1 king-size bed, flat screen TV and a full en-suite bathroom with tub and shower. The living room comes with a queen sleeper sofa and a second flat screen TV. Sleeping maximum 4 people.

Deluxe One Bedroom Oceanfront Suites are renovated rooms in the Chelsea building with direct ocean views of Grace Bay from the balcony or terrace. The master bedroom has 1 king-size bed, flat-screen TV and full en-suite bathroom with a shower. This room also features a separate living area with a queen sleeper sofa. Sleeps a maximum of 4 people. 

Two Bedroom Oceanview Suites feature balconies with partial ocean views, and views of the pool and gardens. The master bedroom comes with a king or queen-size bed, flat screen TV and a full en-suite bathroom with separate tub and shower. The second bedroom offers a king or a queen bed, flat screen TV and a full bathroom with separate tub and shower. The living room features a queen sleeper sofa, ½ bathroom and a flat screen TV. Sleeping maximum 6 people.

Two Bedroom Oceanfront Suites feature balconies or terraces with direct ocean views facing Grace Bay. The master bedroom comes with a king bed, flat screen TV and a full en-suite bathroom with tub and shower. The second bedroom offers 2 twin beds that can be converted to a king bed, flat screen TV and a bathroom with tub and shower. The living room features a queen sleeper sofa, ½ bathroom and a flat screen TV. Sleeping maximum 6 people.

Deluxe Two Bedroom Oceanfront Suites are renovated rooms in the Chelsea building with direct ocean views of Grace Bay from the balcony or terrace. The master bedroom comes with a king-size bed, flat-screen TV and a full en-suite bathroom with shower. The second bedroom offers 2 double beds and a bathroom with shower. The suite also features a separate living area with a queen-sized sleeper sofa and a small bathroom. Sleeps a maximum of 6 people. 

Four Bedroom Oceanfront Penthouse Suites have expansive views over Grace Bay. There are two master bedrooms, each with a king-size bed, flat screen TV and full en-suite bathroom with separate tub and shower. Two additional bedrooms each offering two twin beds that can be converted to king beds, flat screen TV and a bathroom with shower only. One large living room featuring 2 queen sleeper sofas, ½ bathroom and a flat screen TV. Sleeping maximum 12 people.

  • Book by 30 June 2024 to receive up to 15% off stays between 1 Aug– 19 Dec '24. Terms and conditions apply. Blackout Dates apply. Applies to certain room types. 

Black Rock Grill (al fresco a la carte evening dining), Asú (casual buffet restaurant by the pool with indoor and outdoor seaing), Fish Deck (beachfront dining with a variety of fresh seafood and a la carte options), Dragon Orchid Sushi (a la carte serving sushi and Asian small plates, open for dinner), Food Truck Stop (consisting of 3 food trucks, offering cocktails and blended drinks. Tacos and Ceviche, and BBQ fare). Rumba Beach Bar, Swim-Up Pool Bar, and Coconut Bar. Use of restaurants and bars at sister resort, Blue Haven.

Large lagoon-style swimming pool. All Inclusive water sports activities, including stand up paddle boarding, kayaking, hobie cats, and use of snorkel gear. Additional activities (including sailing lessons and boat rides) are available at an additional cost. Provo Golf Club* located a 10-minute drive from the resort. Shopping boutique. The Elevate Spa* (treatments including massages, facials, body treatments and nail services). Caicos Dream Tours*. Kids club. Exercise room.

Complimentary WiFi throughout the resort. Complimentary shuttle to and from sister resort Blue Haven. 24-hour front desk.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2205)
  • Very good (956)
  • Average (297)
  • Poor (148)
  • Terrible (129)
Image of the Tripadvisor rating Beautiful resort with great service from everyone!

May 16, 2024 Kristie P

I am not one to usually leave reviews. I feel compelled to do so after our trip. My husband and I had the best time!! The resort was very well laid out- not too big and definitely not small. It never felt crowded or busy. The beach was incredibly beautiful! The beach lounge chairs were very comfortable and they had a good amount of them too. The… Read more
I am not one to usually leave reviews. I feel compelled to do so after our trip. My husband and I had the best time!! The resort was very well laid out- not too big and definitely not small. It never felt crowded or busy. The beach was incredibly beautiful! The beach lounge chairs were very comfortable and they had a good amount of them too. The beach towels were very soft and a great size too. The food was delicious at each place we ate. The drinks were very good and refreshing!! You always got service with a smile and a warm greeting. Especially from Coreylee, Rose, Garnell and Wendy- I wish I could remember everyone’s names because honestly, they were all wonderful. We did do a Day trip to Blue Haven and that was beautiful as well. Smaller than Alexandra but beautiful and wonderful service as well. We definitely plan to return! Read less
Image of the Tripadvisor rating Wonderful experience

May 14, 2024 Meredith D

Highly recommend this resort. Delicious food, beautiful facilities, and amazing staff! Kimron Pinnock took excellent care of us while we were there and kept us entertained … he’s a keeper! Thanks, Alexandra, for hiring the best staff and being so attentive to our needs!
Image of the Tripadvisor rating Awesome Adventure

May 14, 2024 Tommy S

This trip was booked thru Travel Agent Jennifer Byrne with The Tropical Travelers. This was our first trip out of the country due to years of raising 5 children and participating in their activities. When we arrived at the resort we were greeted with amazing hospitality and care, taken to our room after a brief visit around the property to… Read more
This trip was booked thru Travel Agent Jennifer Byrne with The Tropical Travelers. This was our first trip out of the country due to years of raising 5 children and participating in their activities. When we arrived at the resort we were greeted with amazing hospitality and care, taken to our room after a brief visit around the property to familiarize ourselves with where everything was. The property, people, accommodations, views, ease of access to adventures, and the sister property Blue Haven made this such an absolute pleasure to enjoy and we will definitely circle back. The staff at the resort and The Tropical Travelers staff made this an awesome first time adventure out of the country and already have the next booking set up with her(Jennifer) to Jamaica. The Tropical Travelers really took care of us on this trip. Read less
Image of the Tripadvisor rating Great Anniversary Vacation

May 14, 2024 Heather L

My husband and I recently visited the Alexandra Resort for our anniversary vacation and it was wonderful. Check in was easy and quick, but we were one of only a few check ins at the time. Saturday and Sunday arrivals seem to be much busier and probably take longer, but we arrived on a Wednesday and had no issues. We were greeted with rum punch and… Read more
My husband and I recently visited the Alexandra Resort for our anniversary vacation and it was wonderful. Check in was easy and quick, but we were one of only a few check ins at the time. Saturday and Sunday arrivals seem to be much busier and probably take longer, but we arrived on a Wednesday and had no issues. We were greeted with rum punch and showed around the resort, then dropped off at one of the restaurants for lunch until our room was ready, which took less than an hour. There was even a bottle of champagne and a plate of fruit, cheese and crackers waiting for us when we got to our room which was a sweet gesture and a nice surprise. I had read a lot of reviews that commented on the reception area and it does have more of a modern appearance while the rest of the resort has a different look, but that made no difference to us. Our room was clean, the fridge was restocked every day, and we even had a washer and dryer which we were not expecting, though not all studio rooms have them. We did talk to others that had water pressure or temperature issues in other buildings, but we were in Prima Donna and had no problems with that. The cleaning staff were all very friendly and nice as well. There were fruits, sandwiches, salads and snacks available all hours at the smoothie station which was nice and the Turquoise Grill had late night bites of chicken tenders hot dogs and fries too. The food was great overall, especially the jerk chicken on the beach and the specialty restaurants, we heard others raving about Fire and Ice at Blue Haven, but did not find an opportunity to take advantage of the free shuttle over there. All the staff we encountered were friendly and kind. I'd also read several other reviews that mentioned rude or indifferent staff, but that was not the case for us. We had a garden studio that overlooked the pool, we could just see the ocean from the balcony and that appeared to be the same view for all but the first floor rooms. The resort is small so everything was very close and convenient. While we were there, the resort was nearly full, and it was a bit difficult to get a reservation for two at the restaurants, but we were easily accommodated when we just went and asked if we could get a table. Finding chairs on the beach can be a little frustrating if you're not an early riser, but again, it wasn't awful. The entertainment staff was fantastic! Kimron, Lettuce, Barbie, and Razor we're funny and always laughing, smiling and joking (sorry if I'm forgetting anyone). The bartenders Farrar (hope I spelled the names right), Keisha and Edmund were awesome! My husband especially loved Edmund's spicy margaritas. All the liquor at the bars like Patron for margaritas and Bambarra Rum for pina coladas or daiquiris was used very liberally. We didn't take advantage of the bikes that are available, but we did walk to the Fish Fry which was a cool experience, it was less than a ten minute walk from the resort, you can literally just follow the crowd and the music, we felt very safe walking there and back at night. The watersports such as snorkel gear, catamaran, paddle board and kayaks were also available, but we didn't use those either, even though we could have very easily. We brought our own snorkels and mostly just lounged on the beach. Getting taxis or cabs seems to be hit or miss, but the reception staff is helpful with that as well, all you have to do is ask. Our first visit to Provo and to Grace Bay Beach at the Alexandra was truly awesome and because of that, we will certainly be going back. Read less
Image of the Tripadvisor rating First time to Turks

May 14, 2024 cedavis New Orleans, Louisiana

We stayed 4 nights in the beginning of May. We are a family of 3. We had a two bedroom oceanfront suite on the 3rd floor of the Lady Rose building which was so grand, clean, and perfect. I highly recommend springing for the oceanfront views. If you are spending the money to stay at the Alexandra then spend a little more for the views. Our… Read more
We stayed 4 nights in the beginning of May. We are a family of 3. We had a two bedroom oceanfront suite on the 3rd floor of the Lady Rose building which was so grand, clean, and perfect. I highly recommend springing for the oceanfront views. If you are spending the money to stay at the Alexandra then spend a little more for the views. Our housekeeper, Fontilla Norvilus, made our stay extra special with a fully stocked fridge, coffee supplies and extra towels. We would just leave a note and tip each day with our request and she would deliver. We were able to make reservations each morning for dinner or we would just go to the buffet. Food options are plentiful. It is an all-inclusive resort so you can't be too picky. After reading reviews of people complaining about the food or the lack of coffee and ice cream selections or the minimal snack bar options, I just don't understand how people can have those expectations at an all-inclusive. They should pay double and stay at the Ritz then. The staff were amazing. They work so hard so if you don't get a smile every time you walk by them it's completely understandable. We didn't encounter any rudeness as other people have posted. The beach is amazing. If you want first row seats, then yes, you need to get out there early but if you are fine with second or third row then take your time and sleep in a little bit. The beach bar was so convenient even if I just wanted to fill my yeti with ice and filtered water. The nightly activities made the stay extra special. From the silent disco to the karaoke, we had a blast. It is loud if you are in your room, but it ends at 10pm so just be patient. The only excursion we did was Island Vibes snorkeling which we had to book on our own. We chose that one because it was recommended by a friend but the resort has many other options and they pick you up right in front of the resort. Read less